Don't come to this place! Take your business somewhere else the technician is rude , disrespectful, racists, and they overcharge.
* Can you please provide a detailed account of what happened?
I arrived at the smog check station, and the technician asked me to pull forward into the testing area. I exited my car and informed him that I was using a Groupon. He said "okay" and asked me to enter the lobby. He then requested my driver's license. I explained that the vehicle belonged to my father-in-law and politely asked why my driver's license was needed. The technician responded with an attitude, questioning why I was asking about his job.
I told him I was simply asking why a driver's license was required for a smog check, as I had never been asked for one at other locations. He began raising his voice and accused me of having an attitude. He then said, "You can give me any name -- Donald Duck." I replied that I would provide my real name and address. He started entering my information into the computer, and after completing it, he printed out some paperwork and asked me to sign.
Before signing, I asked him to confirm the total cost after applying the Groupon. At that point, he began using foul language and became aggressive. I asked him why he was speaking to me that way, and he told me he didn't want to proceed with the smog check and said, "Get the fuck out of my face." I asked him to return my DMV paperwork so I could leave and go to another smog station.
He grabbed the paperwork from his clipboard, swung his arm violently, and ripped the papers out of my hand, causing my phone to fall to the ground. He continued yelling and cursing at me. He then went toward my car and appeared to try to get in and drive it. I told him not to enter my car, so he stepped out and continued yelling for me to leave, saying he didn't care about Groupon. I considered calling the police but ultimately decided to leave instead.
* What date / time did this occur?
11/3/2025, 4:30pm PST
* Where did this occur?
SMOG TIME
905 E Lincoln Ave Ste A Orange, CA 92865
* Do you know the name(s) of the person/people involved?
I was unable to get the person's name.
* Have you notified anyone else about this?
No, not yet, besides notifying Groupon.
* Is there any relevant documentation (e.g., reports, photos, emails, texts, audio/video) that you would like to share?
I don't have any other information besides that from the waiting customer, who saw everything but decided to leave and not get involved. The FedEx driver next door also witnessed part of the incident but chose to drive away instead of getting involved.
* Is there any other additional important information you would like to share about this?
No read more