We visited the Flooring Market storefront based off of their excellent reviews. Samples were…read moreselected and we set up a time for Moe (Salesman) to come to our house to measure everything and give us a quote. He was on time and provided a quote based off of our final selection. Two guest bedrooms and the master were to be converted from carpet to laminate wood flooring at our house in Princeton, TX. On the day of the install, the head installer (Baltazar) showed up on time. It took him two days to complete the job. Couldn't be happier! Very friendly and professional! We highly recommend the Flooring Market.

Our install was not the best experience due to the distributor cancelling our order for some…read morereason. We picked out our flooring two months in advance, and Abraham said that the distributor must have assumed that it was canceled because the install was not until two months later. I did not hear from them in the weeks leading up to our install so I called a week in advance to see if we were still good to go and they assured that everything was still set for the date we picked. Anyways, my husband had taken the week off of work and they only had enough engineered hardwood flooring to do one room. They went ahead and did the carpet in the bedrooms by Friday of that week. They didnt start on the rest of the house until the following Monday. So we had to takeoff work again, Monday, Tuesday, and Wednesday. The workers showed up on time on Monday to rip up the flooring. They didn't show up until noon on Tuesday to install the new flooring so they were still working up until 8 o'clock that night and were still not finished by that evening so they had to come back out Wednesday morning to finish. Needless to say this drug on for almost 2 weeks with our house being turned upside down, not being able to get to our stuff or Cook in our kitchen. I requested that Abraham hire a cleaning service to clean our house because we both had to go back to work and didn't have time to put it back together until the following weekend. He agreed and he did send someone out the next day and they did an impeccable job cleaning the house and getting rid of the dust. I will say had the distributor not canceled our order, we probably would've had a better experience and it would've been done in a timely manner. I think that it's a reputable place and they're honest people. They could work on their communication skills a little better. Would I recommend them again yes because overall the work was good and they did try to make it right after the mistake happened.

Having built 10 homes over the course of my life, I have seen it all in this industry--the good,…read morethe bad, and the mediocre. Because of that experience, I know exactly what excellence looks like, and Babs Golden at The Design House is the gold standard. Babs is a world-class designer who brings a rare combination of vision, decisiveness, and technical skill to the table. She doesn't just suggest ideas; she provides deep insight into why they work, ensuring the final result is both beautiful and functional. What really sets Babs apart is her "make it happen" attitude. She stayed involved in my project from start to finish, maintaining professional, crystal-clear communication the entire time. She also understands the importance of teamwork; her ability to collaborate with high-level partners like Stonemeyer Fabrication made the entire process seamless and stress-free. If you are looking for someone who is professional, decisive, and exceptionally talented, look no further. Babs is a Rockstar. Save yourself the headache of trial and error and go straight to the best in Denton.

The store features a remarkable layout that is inviting and easy to navigate. It offers an…read moreimpressive variety of home décor and design options for bathrooms, kitchens, living rooms, and bedrooms, providing customers with plenty of inspiration for both new homes and renovation projects. One area with room for improvement is the selection of custom design options. While the store does offer some customization, expanding its luxury and fully customized design services would better serve customers looking for more personalized, high-end home upgrades. The sales associates were adequately knowledgeable about many of the products. However, there were opportunities to provide more in-depth information about certain core products and services that are especially relevant to homeowners in this area. Customer follow-up could also be strengthened. I had to request a business card so I could ask additional questions and obtain a quote. A more proactive approach--such as offering a business card and inviting customers to reach out with future questions or project needs--would help build stronger relationships and create a better overall customer experience. Small touches like these can make a meaningful difference in earning long-term customer loyalty.

We recently replaced tile and carpet in our home. We are new in this area and didn't know who to…read morereach out to. Draper was our fourth bid, and I am so thankful we found them. Wonderful knowledgeable, experienced people from showroom to installers. We highly recommend them. Great experience!

Draper Floors did a fantastic job replacing our floors with Luxury Vinyl Planks…read more Kerry Wilson

Very friendly people and very good work, They made it very simple and quick. I highly recommend…read morethem.

Maria and Jose were wonderful to deal with. They have a lot to choose from and the carpet we ended…read moreup with, we LOVE. Installation was done very well and we are super pleased. And we got it fast (within a week of choosing the one we wanted). Thank you so much for a quick and easy experience!

Very efficient and helpful. Guys showed up on time and really hustled. Always felt my stuff was in…read moregood hands.

Good carpet store. It has a lot of samples unlike other stores. The older gentleman has his mother…read morethere too while he works. Awesome guy too

Amazing job!! The company in Southlake that originally did our floors kept dropping the ball so we…read morecalled Simmons and spoke to Brian Johnson. He came out same day to measure and job was completed within 10 days. I highly recommend him and his crew. They were very professional, clean and respectful. I will use them on all future jobs.

I cannot speak to reviews from many years ago, but my salesperson, Jose and the Simmons team were…read moreGREAT. Jose was communicative and responsive every step of the way. We did a major whole-house renovation with Simmons (over the Christmas holiday and while we were living in the house), tearing down/adding walls, changing the trim, ripping out old dark tile and brown shag carpet and replacing with beautiful white oak hardwoods and lovely light carpet. The flooring installation was impeccable. We also had the interior of our home painted from floor to ceiling, added a secret bookcase door, and the Simmons team renovated a useless sunken second family room into a private suite complete with a kitchen. I cannot say enough about how thankful I am that I found Simmons, and working with Jose was an absolute pleasure. Our house went from VERY dark and terribly dreary to light, bright, and beautiful! I would absolutely recommend Simmons to anyone who is looking for quality flooring and installation at a fair price, (believe me, I shopped around) or even a whole-house renovation like we did. Jose will take care of you!

SUMMARY: Incredibly professional, incredibly thorough, and incredibly competent. We are so lucky…read morethat we did a little bit more searching when our almost-flooring guy wasn't very responsive and we gave Design Floors an opportunity. Glad we did. 5 enthusiastic stars! BACKGROUND: We were recommended to a flooring company by our realtor and I got frustrated by the untimely communication between us and his company. Finally I made the decision w/ my wife to end it right then and there and set an appointment with Siegfried (owner) who was very professional and sounded very competent over the phone. COMMUNICATIONS Let me tell you how impressed we were. After my initial phone call w/ Siegfried, I set an appointment and asked my wife to reconsider and meet Design Floors. Siegfried was always on the spot with anything we asked for. He even provided samples for my wife to take back to our new home and we laid them out on our floor to decide. We finally settled on a color and made an installation appointment. One thing we appreciated is how fast he would answer our questions. If it wasn't by phone, it would be text. INSTALLATION / CREW My wife was representing us at our home and keeping her keen eye on things. She was especially pleased, and as a former corporate interior designer, she knows where companies/contractors will short cut installs. According to her, they did everything right. We put in vinyl flooring throughout the entire home except the master bathroom (we have pets; i have bad allergies) and it looks gorgeous. Because our house was completely empty, they were able to finish our 2,400 sq ft home in 3 days. Might be longer if you have furniture. The crew was led by a man named Elly (sp?) and he and the guys were very respectful of our home and took care to make sure things were clean after every day. They took away all the refuse from the demo and took away boxes and other misc sundries after each work day. Siegfried arranged the plumber whose prices were competitive with market rate. There was an accident (small hole in wall) while moving a piece of heavy furniture but Siegfried decided to take care of it on his own dime. Wow, we were impressed! PRICING Speaking of pricing, his rates were competitive with the 3 other shops I called for estimates. PICS These are just a few shots. Our place looks amazing and we can't wait to move in!

Design floors did our living room.and kitchen flooring. Great selection and professional service.read more

Wonderful service form beginning to end. Ashley at the store was extremely helpful every time that…read morewe came in. We even changed our minds and went with a different flooring after the original quote before we installed. That was not an issue. The install team was super fast and did a great job. Carpet ripped up and all bamboo installed in one day! To say we were impressed would be an understatement!

I went in with my measurements but they told me some would have to come and assess the job., with a…read more$25 charge. That took 10 days - he said he called but no answer - but he could have text and they had my email. Then went to store to go over the cost and the sales person did not save the work so had to redo paper work leaving the molding trim off the materials required. Next after 6 days got a call the order was in, but they could only find half of the flooring. The sales person said that they would go to other store and deliver it, that didn't happen 4 days later I went back to store to get the flooring. I will say this the 2 men that came to install did a great job - that's why they didn't get a Zero.

**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

We are very happy with our new flooring. We wanted to match hardwood flooring that was installed in…read more2010 to two more rooms. All American Flooring was able to find flooring that matched. The crew that did the installation did an amazing job. Our sales rep, Hamza Khan, worked with us to get a price that met our budget.