I've never posted on yelp in my life, however I am so disappointed and pissed that feel I need to warn other boaters so you don't get shafted like I did. First off, I will tell you that I bought the boat brand new there in 2001. 6 or 7 years later I went back to them and upgraded from a 55 h.p. Yamaha to a 70 h.p. Yamaha because they had treated me right. As a matter of fact, I even convinced my Pop to buy a brand new Lund from them as well. His E-Tec started acting up so they told him he needed new spark plugs, 3 to be exact, and $350.00 later his boat wasn't running any better either, he had to take it back again and they figured out it was a bad coil. Anyway, back to my situation, so my boat started missing out in January, which in 16 years it had never done. We are getting ready to take our yearly trip to Canada, so I wanted to get it fixed. I took it up there almost a month and told them to let me know if it was going to be over $500, which of course it was, $1173 later I took it to Smithville Lake to see if it was running right. Shocker, it was not! I dropped it right back off, they cancelled my charge and wanted to look at it again, I said ok. Then they told me it needed a new c.d.i. box, $582 for that plus some other b.s. that they added, all total $868. Took it to the lake, did the exact same thing. Dropped it off AGAIN, they voided that charge too, so I tell them to keep looking. They called me this morning and said it was fixed again, and I said "are you sure??" Went and picked it up, went to the lake again, and it's still doing the same thing!! Oh yea, this time it was $878 , however I did not stop back by for a charge cancellation again, I was so pissed I came home and decided to let everyone know they aren't "mechanics," they switch random parts out that you don't need, charge $110 an hour plus $25 for "shop supplies" and my boat is still doing the exact same thing it was when I took it there almost a month ago!! In summary, I spent $878 for a new impeller, which is basically the only thing they fixed, oh and the gas gauge, they did hook up a ground that had came loose. I almost forgot, it is about 90 miles one way for me, so 540 miles and approx. 8 hours of my life plus $878 for them to NOT FIX my boat, you can see why I am disappointed and pissed!!
Smithville Marine, I will never set foot in your establishment again and neither will my Pop. Your hourly rate is ridiculous, and charging people for parts they don't need is criminal!!
I suggest if you are looking for a good boat mechanic, look elsewhere, if not,..I warned you:)
Stay safe out there boaters,
Sincerely, Travis read more