Got here quick and fixed my ac all under 45 minutes…read more Cory is also a great technician took the time to explain my system and what to check in the future. Give Cory a RAISE!

Just a heads up this company has 1 maybe more bad techs . Had the company come out to give me an…read moreidea of my issues and the cost to fix . The tech called and said it would be $850 plus $95 service fee so I called a friend who owns a company 150 miles away and said what should this cost to have my unit cleaned . He said $99-$175! ‍ So I put on Facebook any recommendations and got a one man show company that came and cleaned for $99 and no service charge fee. ‍‍‍ I do have to say when I called SOS to cancel my appointment to repair they waived the service charge fee after looking at my scenario so the company does have some good employees.

We have a dryer that would keep shutting off prematurely no matter the level of heat or type of…read moreload. After cleaning the vents and dryer and full dryer troubleshooting, we contacted At Your Service Pros (kudos to the Costco-dispatched tech for noticing the extremely hot circuit breaker). At Your Service was very flexible on appointment times, and one of their techs, Kyle, came out to service the home. Kyle reproduced and diagnosed the issue to the circuit breaker. Not only did he fix the circuit breaker, but he also noticed some of the wiring needed to be placed at the service panel, which he did as well. He also checked the other breakers while he was out there and made sure the dryer outlet was okay. Lo and behold, the dryer works perfectly now. Thanks Kyle and At Your Service for getting this issue fixed and for taking a larger look at the panel to make sure things look okay. I appreciate Kyle was on time and that the service was professional and efficient.

Disappointing experience. This review isn't based on the quality of work, since I never actually…read morereceived any service, so I didn't feel a one-star rating was fair. It's based solely on the booking process. I was able to book an appointment on Sunday for Monday morning, but they called early Monday and said they couldn't make it until Tuesday. That caused me to miss out on other companies that had Monday availability and wasted valuable time on something we needed done as soon as possible. They need to get their scheduling system figured out.

My brother moved from New York to Orem and he is a guy who really does his homework on finding the…read morebest of the best. I asked him about someone I could trust to check my furnace (as I had smelled gas) and my water heater. I would like to add that both furnace and water heater are from 1994, that's 28 years ago. While I feared the worst that Will would tell me I needed a new furnace and water heater he came over and spent a lot of time checking everything. He explained everything he was checking and found really nothing that was broken. He also found no gas leak with his meters. We talked about the age of the units but to my surprise and extreme happiness he basically said "if it aint broke, then don't fix it! I asked Will to replace my thermostat which was the old mercury kind and came with the 1994 unit and he brought a brand new digital thermostat. Setting it on the wall with extreme care and a wall mount all was good. I was so so impressed with his work ethic, his personality, his great job. About an hour later I felt like I was in a hot spa. It was suddenly 76 degrees in the house. I called him and we decided to reset but it got even worse and reached what looked like 78 degrees. I called him again. I knew he was fully booked but asked him to please please please come back and replace the obviously defective unit I had purchased from him. A couple hours later he was at my door with a brand new thermostat , set it up and its been PERFECT ever since. He did not charge me to come back, and his price for labor was super fair. It was so fair I felt he deserved a monetary tip and I was happy to do that. Of course he told me I didn't have to do that but seemed truly grateful. Based on my experience with Monarch Air and Will, I will never give a thought to ever using anyone else. This was a perfect experience ( except for frying for a couple hours) Thank you Will and Monarch Air

The best HVAC Lehi Utah has to offer. I mean it. Not only did they save us a fortune on a…read morereplacement furnace (another company insisted we needed one and used scare tactics to push us to do it), but they also diagnosed the issue and provided a stopgap solution while we waited for parts for an HVAC repair. My family just moved back to Utah from California, and the cold Utah winter would have been rough if they hadn't come quickly over the holiday weekend. If you're looking for an incredibly valuable and relationship-oriented business, these guys are the pros, and you won't regret calling them.

We have used Any Hour numerous times and have always been satisfied with the service and charges…read more Friendly service and timely responses.

Oof. I do not trust Any Hour Services…read more * Quoted $1600 to replace the furnace blower motor -- another company did it for $750. * Claimed heat exchanger had a hole (quoted $4700 to replace). Two diagnoses by other companies could find no hole, only corrosion. * Claimed heat exchanger wasn't under warranty. It was. Confirmed with the manufacturer. * Claimed the AC compressor motor insulation resistance was testing bad indicating near end of life for the compressor. Independent tests confirmed the Any Hour technician performed the procedure incorrectly, and that the insulation resistance was in good range. Additional details: The tech claimed there was a hole in the heat exchanger (found via camera scope) which could allow carbon monoxide leakage and he was legally required to disclose this. Used language like "he didn't want to scare us, but..." Two diagnoses from other certified technicians from other companies also with camera scopes found no hole. Just some corrosion. The technician claimed the heat exchanger would not be covered under warranty if replacing. I confirmed with the manufacturer that it was. The technician claimed the AC compressor was "testing weak" evidenced by "bad" insulation resistance readings, which might indicate a soon-to-fail compressor and the need for a new AC unit (potentially another $5000+). As evidence the technician sent a video showing holding the power button for about 3 seconds, then releasing just as the resistance builds to 60 megohms, the final level in the "caution" zone. The problem is the meter's manual calls for holding the power button for a full 10 seconds as the resistance builds while voltage is applied. Independent testing with the same model of meter and held for the full 10 seconds shows the resistance building to 400 megohms, well within the "good" range. (see attached videos, one of the technician's test, another with an independent test with the same model meter). If having Any Hour Services quote you anything, I HIGHLY recommend 1-2 independent quotes from smaller HVAC shops.

I'd give this company 10 stars if I could! Mike and his team SAVED me when my AC went out during…read moreone of our UT heat waves. They offered to install 2 very nice AC units to get us by until they could get us a new outdoor unit and without it my family would have been miserable. They just continue to make it happen and I'm so grateful. Best part is I can text them for anything, I don't have to call! Thank you Mike and your team for being so responsive and WILLING to help. This will be the only HVAC co I ever call!

Read the last three paragraphs if you use these guys and live in bluffdale at least. It could saved…read moreme a fortune. I want to be as kind as I can to this company, because I don't know exactly all the facts around my experience. but they quoted me for between a 4000 to 8000 dollar job, when the solution was a 50 dollar part. I live in Bluffdale, and I was just looking to do normal yearly maintenance on my A/C unit, I called the company, they answered were friendly and sent a guy out immediately. Good deal, the charge is only 20 bucks for the maintenance. I mention to the guy that this particular A/C unit has been tripping the breaker about once a day. He says he'll look into it. A couple hours later he has taken apart my entire system, let's me know that the compressor must have gone bad and that I will need to replace it, as well as most other parts of my A/C unit, I ask "Well... how much would that cost" "Well the part is about 1500, and then it's a 6 hour job, so it'll run you about 4-6k dollars or so, I can have a guy come out and give you an exact quote, but honestly it's not that much more to get the entire system replaced... that's 8000.." I wait, look into warranty and amazingly, i still have a warranty for the part! Good news! in the mean time I get several other quotes, one shop quotes me half that 4k price, that makes sense, 4000-1500 is about 2000 dollars, the price difference is somewhat small. the price guy arrives, asks a lot of personal questions and then says he'll run my quote, I inform him the good news! I get the part for free! could they get close to the price quoted earlier? Nope, 4000 dollars. well since I have that piece still warrantied, can you show me a breakdown of the prices for labor, parts etc? nope. can you tell me what unit you would install if I went with the 8k version? "honestly they are all the same" Ok, but can I get a price break down? nope. they were vary dismayed when I said I would get some other quotes. He also informed me that this has happened all over this neighborhood So I call another company, guy looks at it, looks at my breaker and says "I think the builder just added the wrong size breaker, and this one is warn down, I can get an electrician friend of mine out here to fix it, but your unit looks perfect". thanks Copper peaks. No fee for the consultation electrician comes over,"that'll be 50 dollars for the part, 150 for the house call" it's been working perfectly fine ever since. I don't know if this is an experience problem, but I do worry that this company has been wrongfully quoting newish home owners full replacements when they are not necessary. I had a bad experience with this company, and cannot recommend them.

Branden was professional, kind, and the only service rep to tell me he could repair my AC rather…read morethan trying to sell me an expensive new unit. He saved me thousands of dollars and was a pleasure to work with. I highly recommend B&Z!

Thes guys are HVAC studs! I've never seen such great customer service and the work they did on my…read morehouse has kept me toasty in the winter and cool and relaxed in the summer! They even come and tune my system up before winter and summer!!!! It's great having that peace of mind!

Got us scheduled ASAP. Communicative and efficient. Or HVAC went out and they were quick to get it…read morefixed. Thank you so much!

We called to have them replace our garbage disposal. They were supposed to come between 8:00 am and…read morenoon. The guy arrived at 1:45. Wanted to charge us over $800 and didn't even come with a disposal. He was going to run to Home Depot to get one. We said no thanks. To say we are disappointed in this company is an understatement. We wouldn't even give them one star, but the system won't let you post without giving at the very least one star. They don't even deserve that.

Please read the entire review! I know this is a long review, however this was an unusual situation…read morethat needs a little background. My daughter and I purchased a home a little over a year ago and only have about 7 months left of a warranty for parts on our furnace. The furnace is only 4 years old, however we are not the original owners who had the home built in 2022 which is why the warranty is almost over. Our furnace started making a horrible noise and then all of a sudden it stopped. We called another company to come out and look at it. They told us that the blower motor cage had cracked due to faulty manufacturing and the blower motor basically fell off and broke. After getting a list of authorized service/warranty providers from the manufacturer, we called CTR heating and air. They worked with us and the manufacturer to try to process a claim on the warranty but it was a nightmare! We were getting no help from the manufacturer and we were stuck. We finally got it resolved, after about 2.5 weeks, and ended up having to go through the initial installer when the home was built. Here is where the review gets good! Even though we actually didn't end up going through CTR, their constant communication, repeated attempts to resolve with the manufacturer and their daily updates/ communication with me was outstanding! Never once did I have to reach out to them for an update. They always contacted me first! When we communicated, it was always extremely professional and very customer service centered. They provided much needed recommendations for the future and were very patient with us and the situation, and never got frustrated even though it was taking so long. Even after all the work they put in for us, when we advised them that we were going to have to go through the original installer, they STILL remained professional and wished us well, hoping that everything would work out on our favor! What an amazing and incredible company! I'm only allowed to give 5 stars, but if I could, I would absolutely give them at 10! Would 100% recommend CTR as they are friendly, helpful, professional, and honest!!

These guys are really great! We have had them out a few times. They are willing to offer some…read morecreative solutions and they have the experience to execute it. It's refreshing to not just hear, yep you need a new system so fork over 5 or 10 thousand bucks. We won't call anyone else. Thank you so much for saving us once again!

Highly, highly recommend! I installed a new thermostat and…read moresomehow killed power to the air conditioning. In addition, the heater stopped working earlier this year. Sean diagnosed the issues and got everything up and running in no time. Excellent service, response time, and communication! Sean is incredibly nice and a pleasure to work with. Sean offered great suggestions and explained everything he did. And no sales pitch to upgrade anything. I'm highly impressed!

Sean stopped by to do an inspection on both our units. We have two for each side of the house. He…read moretook the time to explain where the issues tend to occur with the older units we have. He showed us the readings on his equipment to ensure we understood where each reading should be. A+ service I would recommend him to any friend in need of Ac or heating issues. Super great value.

Adam and his team did a great job of replacing our furnace and installing new air conditioner. His…read moreproposal was thorough and complete including the electrical work, which other contractors were not including. He knows his business and him and his crew did a great job.

Fast response (even on a Sunday). Adam got my AC fixed the same day for a fair price.read more