Zach and team were recommended to me by a friend and I would recommend them to anyone. I had them…read morecome out summer of '21 because my outside AC unit was LOUD, the whole neighborhood could hear it. Instead of just replacing the fan and handing me a bill, they recommended saving the money, and get ready to need to replace the whole unit being that it was 17 yrs old. We hoped to get another year or more out of the unit. This summer '22, the darn thing finally gave up the ghost and I called Zach back. He called me back after hours and let me pick his brain with questions/ideas. He found me a furnace and AC unit that were IN STOCK!! And was able to squeeze me into his booked schedule right before the July 100+ degrees days started. My mom is back to complaining that the house is too cold. Thank you guys!

I would highly recommend Peterson Heath and Cooling to anyone looking for a clean, professional,…read moreresponsive, and quick service. I had a carbon monoxide leak in my house that kept setting off the detectors at strange occurrences, but no one could find out where it was coming from. I called Peterson and Heating and they were able to come out the same day only to find out this issue was an old water heater that needed replacement. The technician was able to come out the next day and replace the water heater no questions asked. I have to say this was a great experience and I will continue to call Peterson Heating and cooling for anything HVAC related. Thanks!

I have dealt with a few HVAC companies since moving to Utah. I am a property manager and deal with…read morecontractors very often. These guys were the absolute best professionals. They do the best job for the best price. They are knowledgeful and have diagnosed issues that others have missed. For my most recent issue they came out within 30 minutes, diagnosed the issue, and fixed it within 10 minutes of arrived. They also gave me a great price that I am positive would have been 2 - 3x the price by any other company. I would absolutely recommend these guys over any other HVAC company. You will have zero regrets

Glenn is an absolute professional! He really went above and beyond when he repaired our old…read morefurnace. Not only did he fix our heater, he left things much better than they were. The wiring was a mickey mouse job and we had excess wire that prevented the thermostat from mounting to the old plaster wall properly. He wired up a new thermostat and took the time to fix the wiring and the wall, and firmly mount the thermostat correctly. He also cleaned up and zipped tied the wiring in furnace itself, and replaced our filter! It's a pleasure to see a tradesman that takes pride in his work. I highly recommend him. Thanks Glenn! - Sam

I highly recommend these guys. This is now the second home where they've worked on the stop/waste…read morevalve. They're efficient, cost effective and are plumbers NOT landscapers. It was repaired in October and sat for the winter. Comes spring I turned on the water and there was a leak. I called, they came out and repaired it. Thank you STOTT Plumbing

Don't want them in my home. They overcharge both the homeowner and probably HomeServe.read more

Please read the entire review! I know this is a long review, however this was an unusual situation…read morethat needs a little background. My daughter and I purchased a home a little over a year ago and only have about 7 months left of a warranty for parts on our furnace. The furnace is only 4 years old, however we are not the original owners who had the home built in 2022 which is why the warranty is almost over. Our furnace started making a horrible noise and then all of a sudden it stopped. We called another company to come out and look at it. They told us that the blower motor cage had cracked due to faulty manufacturing and the blower motor basically fell off and broke. After getting a list of authorized service/warranty providers from the manufacturer, we called CTR heating and air. They worked with us and the manufacturer to try to process a claim on the warranty but it was a nightmare! We were getting no help from the manufacturer and we were stuck. We finally got it resolved, after about 2.5 weeks, and ended up having to go through the initial installer when the home was built. Here is where the review gets good! Even though we actually didn't end up going through CTR, their constant communication, repeated attempts to resolve with the manufacturer and their daily updates/ communication with me was outstanding! Never once did I have to reach out to them for an update. They always contacted me first! When we communicated, it was always extremely professional and very customer service centered. They provided much needed recommendations for the future and were very patient with us and the situation, and never got frustrated even though it was taking so long. Even after all the work they put in for us, when we advised them that we were going to have to go through the original installer, they STILL remained professional and wished us well, hoping that everything would work out on our favor! What an amazing and incredible company! I'm only allowed to give 5 stars, but if I could, I would absolutely give them at 10! Would 100% recommend CTR as they are friendly, helpful, professional, and honest!!

These guys are really great! We have had them out a few times. They are willing to offer some…read morecreative solutions and they have the experience to execute it. It's refreshing to not just hear, yep you need a new system so fork over 5 or 10 thousand bucks. We won't call anyone else. Thank you so much for saving us once again!

The service I requested was never done correctly, and instead something was suggested that I did…read morenot ask for. When the work was tested, he told me it was something else. I had to have another serviceman come and correct the incorrect work done. It ws not something else, done an error he made.

Found Neil's info on google, and all the reviews spoke about how he's a great guy, fair pricing,…read moreand great service. These words are understatements to say the least...Neil is the BEST! He is everything you hope for when calling a professional to help you in any electrical situation! Our first service was easy, just needed a plug installed for our new Electric motorcycle in our garage right Next to the breaker. It needed to be strong enough to charge without overloading the circuit like it was if we plugged into any other multi circuit plug! Called Neil, picked up within 2 rings, super nice! Explained my situation, I said it wasn't a rush just when he had time to come look and get it installed. He came out same day! Looked it over, gave us a run down of the project and was done installing within an hour. So kind and just a great guy! Fast forward a few days, our AC unit starts acting up. Call HVAC, they say they can send their electrician in 3 days! I immediately text Neil the situation, and took photos of it for him. He responded so quickly with any questions he had and He knew how to get the job done. He was out to our house that same day! Walked us through the project and was just amazing at getting everything rewired properly and safely to not have any future issues with it! I will never call another electrician! Neil has earned our trust! I will recommend him to everyone I know when they ask for electrician recommendation! 1000 star service!

No high pressure dale. Personable salesperson. First tech that came out was efficient and friendly…read more The company worked OT in accommodating our calendar. The installation team ( 2 of them) were very efficient . The final tech sent to fix a minor problem was friendly and brought husband and I into the furnace area to show us and explain the fix . I felt I was dealing all the way around with honest, competent , and friendly people

9 1/2 years ago we had the best Amana 96% with Aprilair humidifier and ultra violent scrubber…read moreinstalled. I was so proud. The April air never really worked and they came out many times and never fixed it. At 6 year point the condenser made a loud noise and stopped, it needed to be replaced and the labor cost me 1500.00 I checked around and that was a lot. Recently at 9 1/2 the Furnace started making a gurgling noise and just started stop working. The first man that came out said it was a part and changed me 280.00 Labor to replace it. It didn't fix it, so he had someone else come out. The next man that came out was here for several hours a couple of times. I realized these young men wasn't HVAC Furnace men. I decided to ask around and my friend told me about a good Hvac Furnace man. He worked on the Furnace several times and it just can't be fixed. We have been without a Furnace for a month, thank goodness we have a gas fireplace that will heat the house. We still have 4 months on warranty but I just want it fixed. We are retired and and just can't handle all this. We are totallyreplacing the Amana with a Day and night. This experience been like fighting the tar baby.

In December 2022 I purchased a house from Property Seller Solutions. Prior to purchase I hired…read moreRooter Wizard to inspect pipes that could be compromised by roots, and to ensure the plumbing worked as expected. Rooter Wizard completed their inspection and deemed the pipes as functional. Days after the purchase while draining a bathtub the basement flooded. Both the seller and plumber were contacted but chose to ignore the issue. The professional inspection and repairs made prior to closing were grossly insufficient and expressly misrepresented by Rooter Wizard. Their grossly insufficient inspection and resultant misrepresentation cost me thousands. Details of my experience are below. Based on my experience I do not recommend nor would I consider using any of these so called professionals again. In November 2022 I worked with Joe Castignani of Watts Real Estate to find a potential house to purchase. Based on discussions with my realtor and having learned about the likelihood of roots penetrating underground pipes, a specific inspection of these pipes was needed before purchase. At the suggestion of my realtor, Rooter Wizard was hired for this purpose. Rooter Wizard sent Kaden Ashworth and Kolby ? for this job. For a short period Rooter Wizard was on site at the same time as the house inspector. Rooter Wizard spoke with the house inspector and told him that the pipes were obstructed and would need to be cleaned. Based on the conversation with the plumber and his charge to ostensibly identify and correct the issues, the inspector did not inspect the drains. Rooter Wizard's inspection revealed that roots and a dog bone needed to be removed to make the line in proper working condition before closing. I paid Rooter Wizard LLC for their professional inspection. Rooter Wizard was then contracted by Property Seller Solutions to make the necessary repairs. After they jetted the sewer line clean of tree roots they worked to remove a dog bone in the sewer line. Rooter Wizard was going to have to dig outside and break open the pipe to reach the dog bone. Rooter Wizard also said they would install a double sweep cleanout. After repairs were made I learned Rooter Wizard only installed a single 3 inch cleanout sweep because they didn't dig a large enough hole. Prior to closing Rooter Wizard made representation to me that I had a fully functioning sewer. After closing, the basement of the house flooded the first time the bathtub was used. Rooter Wizard confirmed an appointment to correct outstanding issues but never showed up for the appointment, and has ignored all subsequent communications. I contacted Margie Broschinsky at Property Seller Solutions, but she also ignored my communications. Emergency repairs were made by a different licensed plumber. In the course of making these emergency repairs the new plumber revealed damage to the underground pipe that had not been conveyed to me in the professional inspection before closing on the house. The new plumber also identified that the cleanout installation work completed by Rooter Wizard was not to code. I paid for all the repairs necessary to ensure the plumbing was functioning as was represented before closing and had the deficient work brought up to code. Based on the incomplete and flawed work performed by Rooter Wizard, I contacted the Utah Department of Commerce, Division of Professional Licensing. Senior Inspector Bryan Barry followed up with Kaden Ashworth to discuss the work performed. Kaden admitted to some work but denied installing the deficient single 3 inch cleanout sweep. I contacted the Utah Better Business Bureau to file a complaint. The BBB representative said he could not locate Rooter Wizard LLC in his database. Rooter Wizard LLC in Sandy Utah is the company name on my receipt and email communication during the pre-closing inspection. In spite of the fact Kaden represented himself as an agent of Rooter Wizard, the BBB representative reasoned that Kaden and Kolby were independent plumbers with no corporate affiliation and therefore closed my complaint. I further researched Rooter Wizard LLC. While I didn't find the LLC I did find a Rooter Wizard, Inc. with the same address and phone numbers. The two entities also have the same principal and contact name Kaden Madsen. Prior to purchase I hired Rooter Wizard based on my real estate agent's, Joe Castignani, advice for their expert opinion to identify any issues with the underground pipes. Rooter Wizard's work was grossly insufficient in the scope of their inspection and repair. Rooter Wizard scheduled and didn't show for an appointment with me and has not responded to any of my communications since. Joe Castignani of Watts Real Estate has chosen to ignore the issue. Margie Broschinsky from Property Seller Solutions hasn't responded to any of my communications. I used and paid Rooter Wizard for their professional inspection prior to closing and they failed and cost me thousands.

Kaden is a great plumber. He always answers when I call and is very fair with his advice. I have…read morehad him scope a fair few sewer lines since 2013 and he is always on time and performs his work quite efficiently. Plus he is always mindful to clean up after himself if needed. He is charging more now than he did back in 2013 but who isn't? He still provides good value. Kaden is quite good.