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Smith Sports Chicago

1.0 (4 reviews)
InexpensiveSports Wear

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DICK'S Sporting Goods

DICK'S Sporting Goods

2.1(28 reviews)
49.3 mi
•$$

I am a real customer and have been shopping at Dick's throughout the country for over 20 years…read more Before my experience in this store I read the many critical reviews regarding customer service. Here is my story. Upon entering the associate at the checkout immediately asked if she could help. I was immediately impressed as I made my way to the shoe department by the abundance of quality products on display. I found some shoes that interested me and while trying them on the associate in the department stopped stocking inventory and came over to assist me. Without asking he was there to assist. After picking out some socks to go with the shoes I went to checkout to be greeted again by Carlene. This is where customer service far exceeded expectations. Carlene asked if I was in the rewards program and while I knew my wife had set it up many years ago I could never remember how to access the account. At this point Carlene was determined to find the account for me and we went through every phone number, email address, zip code and name combination I could think of until she found our account. Then she took the time to update the account with current information. While previous reviewers had bad experiences, the associates I dealt with went beyond expectations to deliver high level customer support.

My wife needed a new pair of sneakers so we went to Dick's Sporting Goods while in Ocala, Florida…read more I have to be honest I did not have high expectations but I was proved wrong. The shoe section we clean and orderly. My wife talked with the shoe guy (sorry did not get his name) but he asked her about what kind of support she needed. He made a few suggestions and offered to get her a pair of each to try on. While she was testing the shoes out he gave her some space to just allow her to get a feel for herself. He then stopped back and said "once your down to your two favorites, put one on each foot and test them side-by-side that way". Great suggestion but again not pushing. She picked a pair and although they were expensive, we tend to keep shoes for a long time so $150 seems worth it! Like the way they helped us and would go back again!

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DICK'S Sporting Goods
DICK'S Sporting Goods
DICK'S Sporting Goods

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Front Running Sports

Front Running Sports

3.9(36 reviews)
29.4 mi
•$$$

What a great hidden gem in Lake Mary! I went there with my husband looking for Gu to run. The lady…read moreworking at the store was so helpful and gave us recommendations on different things we can buy similar to Gu. It is a small store but it has a good variety of running gear including shoes. I found out about a running meet up and other local events. Great spot!

Front Running Sports was recommended to me by a podiatrist for my son and years later, for me. They…read moreare the most knowledgeable people I've ever come across when it comes to getting the right shoes, inserts, even socks, for your particular foot, arch, how it affects your knees and back. Whether you play sports or don't, whether you run or walk- honestly, given how our shoes impact not just our feet, but our knees and back, everyone should have this type of experienced help selecting shoes. At no extra cost to you, they will scan your foot to get more than just the length of your foot. Things like your foot's width, arch, and height all impact which type of shoe and support you need. My son's feet were so pronated, his knees and back were constantly in pain and his toes looked jacked. That was all resolved once he got the correct arch support inserts and shoes. I had a bad ankle injury and they helped me get the right shoe for support and stability. I can't recommend Front Running Sports highly enough!!!

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Front Running Sports
Front Running Sports - Naughty or Nice 5k Staff Picture

Naughty or Nice 5k Staff Picture

Front Running Sports - Join us every Mon or Wed evening for a 3 mile run or walk at 6:15 pm

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Join us every Mon or Wed evening for a 3 mile run or walk at 6:15 pm

DICK'S Sporting Goods - The warranty that does not work. It's a scam. I recommend you buy the bat from the manufacturer only.

DICK'S Sporting Goods

2.8(26 reviews)
60.8 mi
•$$

DONT BUY THE NO SWEAT INSURANCE. Bought the "No Sweat," bat…read morewarranty (2 year) The bat broke and I Took it to the store and was told by the cashier that you have to deal with Asurion directly. I told them when i bought the bat I was told to bring it here..That it was a one year protection with DICKS..She gave me a number to call. it was Asurion and they told me warranty doesn't kick in till after the year brought it back to dicks who told me yes it WAS a dicks warranty BUT i was a week to late now 6 months later still waiting roe Asurion to Warranty the bat

Bought the "No Sweat," bat warranty (2 year) on June 12, 2023. The bat broke on June 14, 2024. Took…read moreit to the store and was told by the cashier that the policy changed a few months ago and you have to deal with Asurion directly now...I said what happened to "Let us handle replacements and repairs?" They basically said too bad. I insisted they file the claim for me. Glad I did...They first filed it wrong and said it was accidental damage and it was instantly denied. Then after an hour of what I thought was fixing that they filed another claim. But in the end they stopped at submitting anything else for me. You have to work with Asurion I was told. So all weekend I'm getting email and text messages requesting photos (which I sent over and over again). Come to find out today (Monday) after all these photos and "service claims" they requested, Dicks had 3 of the same claims open... So then the one person at Asurion trying to help me said he consolidated all the claims and I only needed one more photo of the front of the bat. Blahah! I get another email saying they need two more. Asurion and Dicks don't have a clue about how to help a warranty claim. Asurion does nothing but try to wear you down until you give up, and quit trying. The store Managers use them as an excuse to not honor anything and the warranty is snake oil that won't help you. Don't bother!!! Dicks is a confused child in the world of baseball gear. Don't waste your time with them. Still working on trying to get them everything "they need," to ignore and deny the claim. I'm not giving up. I'll push this to the lawyers next. I'm sick of their crappy service and joke of a warranty, over pricing everything, unable to ship anything right, not knowing what's in stock bull doo doo. Go somewhere else for baseball gear. Sure, try it on at Dicks, swing it if you want, but don't buy it here! They've lost me foreverrr!

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DICK'S Sporting Goods
DICK'S Sporting Goods - Price clearly marked as $61.97

Price clearly marked as $61.97

DICK'S Sporting Goods

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Smith Sports Chicago - sportswear - Updated May 2026

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