Extremely patient and helpful. He assisted me with troubleshooting over the phone. And then when I…read moredropped the machine off to him, he identified and repaired the issue very quickly. He did this all free of charge(because the solution was so simple). An extremely professional and helpful gentlemen

I had woken up to my PC not turning on despite having no known problems since it was built. I found…read morethis location on Apple Maps and it wasn't too bad of a drive. It was odd having to go into an apartment instead of a shop but as soon as I got to know Mr. Patel all my worries vanished. He began trouble shooting right away and discovered the problem within 30 minutes!! He explained exactly what he was doing which was helpful as I'm a student working towards a tech degree. It was pretty quick service and overall an awesome experience. He had advised what the best fix was and didn't charge me anything for diagnostics. However I still gave him a $10 tip for being efficient, kind and experienced. It may seem strange going to a repair technician working from home but I can assure anyone reading as a young adult I felt safe and content with the service I received and recommend him greatly. I plan to use his expertise should I have another problem!

Daniel was expedient knowledgeable and very professional. He addressed all my concerns and I…read moredefinitely will be calling on him again if I'm having issues with my computer.

Daniel was extremely responsive, friendly, and knowledgeable. He was able to fix my personal…read morecomputer's speed and connectivity issues in a short amount of time, saving me hours of frustration. Having an option for him to come to my house saved me hours of lugging my machine from store to store. While here he also provided a lot of tips and suggestions above and beyond the task at hand. I would highly recommend Daniel & Fix My Tech for your IT issues and service needs.

I had a really great experience with Marvin, when I first arrived I wasn't expecting much and…read morelooked very underwhelming from the outside but once I got inside and started talking to him I was immediately impressed, his office was really cool and he had a lot of intresting equipment laying around Marvin is extremely knowledgeable and knows what he's doing and took the time to really walk me through everything he was doing and explain things in a way which made sense, he was also very kind and understanding throughout the whole process while I was there and to top of it all off when I arrived he was helping somebody out over the phone, and he was taking the time to walk through their issues for free, which I thought said a lot about the kind person he is and the customer service he provides He also showed me his soldering equipment and other computer related stuff which was honestly very intresting. I got to learn a lot of cool and unique stuff that I wasn't expecting at first glance and also got to see a sick 3090 card on his desk which was amazing As for the actual service his prices were very reasonable and we needing a specific part that he didn't have on hand, so instead of making me figure out myself or smth similar he ordered the part and got the next day shipping without charging me extra which I really appreciate Overall, Marvin is an amazing guy, very knowledgeable and knows what he's doing so don't worry about trusting him with your stuff he's very smart, and easy to talk to so much so we had amazing conversation and stories to tell till the end of my visit and definitely learnt some stuff and would absolutely would love to come back again for any future repairs or anything of that. Great guy, great service, good pricing. Highly recommend

If I could rate it a zero star I would! Marvin is an absolute fraud who also is very…read moreunprofessional! Linked down blow is a video of Marvin telling me to go "f myself" after just calling to ask for an estimate of my personal device he had in his care. This man is an absolute Fraud and is likely to break what he touches!!!! Update: It unfortunately will not allow me to attach videos of phone call but I can assure that If anyone would like to see how Marvin speaks to his clients I'd be happy to email the video! Just ask and I'll send my email along side the video for proof. Marvin tries very hard to intimidate people who are just in need of his services by threatening to add charges to their totals for no reason especially when he never fixes the problem and only adds to the issues! Also calling them very vulgar names! If you want my honest opinion you have better luck just trying to repair your device on your own or taking it to another shop as Marvin is the worst for customer service and to provide you with help!

I dropped in yesterday to get some help changing my sign in details on my Apple account after…read moreclosing a business. Sean figured it out quickly and made a couple of other suggestions to make my online life easier. I just moved to Indy from out of state and worked with the same Mac guy for 20 years. I feel confident that I've found my new Mac guy.

After examining and diagnosing my PowerBeats Pro ("device") MacExperience breached a written…read morepromise to repair my device. On August 15, 2024, I brought my device into a MacExperience shop with a pairing issue. The clerk observed the pairing issue and advised that my item was under warranty and would be repaired. The "system" was down, so I hand wrote my name, email address, mailing address, and phone number on a sheet of paper that contained no disclaimer or "fine print." More importantly, the clerk, after examining my device, wrote "won't pair" as my device's issue. As detailed below an shown in the exhibits, MacExperience (1) confirmed the diagnosis and (2) provided written assurance to repair or arrange for the repair of my device. On August 16, 2024, I received the following update from MacExperience: "Our technicians have diagnosed your repair and ordered part(s). Once the part(s) have arrived, the technician will begin the repair and you will be notified when the repair has been completed." (See Exhibit B). On August 19, 2024, I received the update that, "Our technicians have shipped your device to one of Apple's repair centers for repair. Most mail-in repairs take 5-10 days from the time they are shipped to be completed and returned to our store." However, MacExperience, notified me that would not honor their written promise because an Apple technician detected "liquid damage" with no further explanation. Neither the MacExperience clerk nor I observed any liquid damage when the MacExperience clerk examined my device; again, after examining, he wrote "won't pair" on the intake form. When pressed on honoring its written promise, MacExperience blamed "automated notifications." Keep this lack of integrity in mind when determining where to go for a Mac repair.

These were a few years ago…read more I had an iPhone with a swelled battery. We made a nice trade. I had an iPhone with a cracked screen. He fixed it quickly and for a fair price.

I have always gone to Indy iPhone anytime I broken my phone screen on my iPhone and they always do…read morea great job. It has never taken more than 30 minutes at the most and I don't even think it's ever taken that long. Zachs awesome and was efficient and very nice .. thanks you guys

Andy is truly the best. Incredibly responsive, talented, and zero bs…read more Always a more than fair price and has saved the day on more than a few occasions. HIGHLY recommend.

We had an exceptional experience with Andy. We found him to be honest, very professional and he…read moreresponded quickly in both instances . As small business owners ourselves we are very particular about services we receive and he truly exemplified friendly, professional assistance. He is amazing!

Alex is very thorough with his work on my laptop. He has done work for me twice now and always…read morecompleted it in a very prompt manner. Even takes the time to add a personal touch to his job and is very kind. I would highly recommend you taking your system to him.

Cracked my computer screen and reached out to Indycomp. He helped me quickly source a replacement…read morescreen, got it installed fast, and made sure everything was working perfectly before I left. Super responsive and easy to work with. I'll definitely be bringing all my computer and phone repairs here from now on!

Excellent quality, great service, and the best price in town. Highly recommend this location over…read moreany of the big typical brand stores.

only good thing about the repair was it was fast. my gfs screen never touched the same again…read more always had issues with having to double and triple tap things on screen before getting a response. paid 179 for a "cheaper" screen but all screens were cheap and plastic chinese reps. the battery he replaced also absolutely sucked and is already preforming like its only got 70 percent battery health. screen formed black blobs and pressure cracked due to being plastic. don't waste your money. get apple care for $20 a month you have 4-5 years before the device isn't eligible for it.