I don't do nails. My lovely girlfriend forced me to go to Smile nails with her and did feet and hands. I felt relaxing and calm. This nail place is clean and quiet. This is excellent experience for a guy. Thanks to my lovely girlfriend. I will keep coming to this place. I will give you 5 stars !! read more

I was able to get a quick nail polish change . Over the phone I said I needed a dazzle dry and they said it would be 18 then when I was there I was told $25. She was nice and I was in and out but I wish the communication was better because that's a big price difference. The inside isn't updated and anchor man was playing . She gave me three coats which I appreciated because the color I picked really needed it . read more

Smile Nails - Nail Salons Near Me - Palatine, Illinois

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It's a very small and run-down place with sketchy decor and 4 older Korean ladies that seem to provide acceptable, if not stellar service. I've been seeking alternatives to my regular place and decided to try out this one based on reviews, but going by the dip manicure provided, the lady was winging it. I watched her do a decent take-off, but then she started applying one of the maybe 20 colors they had total (lame), and she totally skipped the basecoat!!! When I questioned her, the response: oh, we don't use basecoats. WTAF? She restarted the process, removing the colored powder, and I pictured a long ass time. She then dipped the whole nail in base coat vs 3/4th and I knew that was it. She didn't know poop. Got up and said here's $5 for the takeoff you added to the mani estimate, I'm out, of course she tried to argue that it was more and then from my expression just tabled that convo. I was going to pay $55 pre tip, I realized the takeoff service on its own alone is more, but good faith was $5 more before this shadiness, and this is the 3rd time I've tried them, not coming back. Lesson learned, this place is a divey Mom & Mom shop. read more

I had an appointment for a spa pedicure and was extremely disappointed. I was completely finished in 20 minutes!!! The water was cold and Jennifer rushed so much that it never warmed up. Worst experience, I will never go back read more

Clean, prompt and expedient service. Walk in pedicure and for the money and location can't be beat.!

I keep trying Smile Nails but it is a hit or miss depending on the technician. I recently went in for a pedicure and no chip manicure. I've had Jennifer before and I was hoping that this time it would be better. Sadly it was not. The pedicure was mediocre at best. She made critical comments about my feet really needing a pedicure. I was aware that it had been 2 months since I had one. The pedicure was the quickest I have ever had which isn't always a positive. On to the manicure. Again, making comments on how dry my skin is. No soaking to soften the cuticle and then really aggressive in pushing down the cuticle. I remember that she did this before. No real trim of the cuticle. The final result was think and bumpy polish. I was in and out in less than an hour. This is a treat for me and not an inexpensive one. I felt like I was in marathon as to how quickly she can get the customer in and out. Live and learn. I won't be going back. read more

I loved going to smile nails! It's a very nice clean salon. Very easily accessible and the prices were not absurd at all. I had Yumi doing my pedicure and she was my absolute favorite. I different recommend going to her again. read more

Smile Nails - Salon services and prices - Nail Salons Near Me - Palatine, Illinois

I'm not sure where the negativity is coming from either. The staff is amazing and the place is clean with fair pricing! Love this place!

Last minute I decided I needed dip mani and pedicure and they fit me in. There was no wait and pedicure was nice. It was the first time I had a massage with warm stone. Dip mani looks good, but I will have to wait and see how long it lasts before I can comment. Salon is clean and everyone was friendly? read more

I will never go back for a dip mani. Kay rushed and my nails look so bad. The powder is uneven and its already peeling off. They look like they are grown out already and I asked for square and I got a round uneven shape. The male owner is so rude and they charged me an extra 5 bucks for taking the dip powder off. I have never been charged before. Don't waste your time or money read more

I have been to this salon for a couple years, has a nice clean place with cute movies showing. There is always time for me but the past five months, I have had to ask the manicurist to stop hurting my toes and fingers due to over aggressive trimming, filing and cuticle cutting .Even if they are in a hurry, there is no reason for pain during a manicure. Today was the last straw- she jammed my cuticles so hard I yelped! I asked her not to continue and she did it again. I said please stop- I need to leave. She said, 'oh you are the sensitive one' She slowed down a bit, and after paying I walked out without tipping- she chased me down into the parking lot asking about a tip- I felt like I was being accosted. Will never go again. read more

I'm not sure where negative reviews are coming from - from my first walk-in visit to now, and I have had my nails done here for 3 years. It's not a high end salon, prices are very fair, and it the hours are good for all schedules. I have always had friendly service and good, long lasting results from any tech I've worked with, and I've also seen them repair and adjust anything a customer didn't like, even when that customer started off with a rude attitude. I'd suggest calling ahead to ensure they have time and staff to accommodate you and avoid delays, and maybe start off with kindness when you walk in the door. These people work hard and are not there to be on the receiving end of harsh words and treatment by people who want them to drop everything and cater to random people when they walk in off the street. read more

I've been going to Smile Nails for years for my pedicures and always have a great experience. I was surprised to read here how many people experienced the staff chasing them down or berating them for tips. Personally I have never experienced that, not have I ever witnessed it. The staff is always kind and gracious, and they always do quality work on my toes. Their basic pedicure package includes a hot stone massage and heel paraffin wax, which is amazing. Highly recommend! read more

My favorite place for a beautiful manicure and soft hands! Ellen did a wonderful job and all the ladies are lovely . Thanks SMILE nails I am always going to be a regular! read more

Smile Nails - Nail Salons Near Me - Palatine, Illinois

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I went to the salon for over five years, and in the past year they have fired several of their extremely good employees and hired employees that are worthless. The new employees only stay a couple of months, and then leave due to the poor behavior of the owners. What used to be an outstanding salon has gone down the tubes quickly. I would not recommend going there. Plus they have a woman that is extremely elderly, and her hands shake terribly, and she's cutting your nails and trying to trim your cuticles. Very scary! read more

On a Sunday afternoon, I decided to take my elderly mother to get her nails done. My first time there; unsure because of some of the previous reviews. Grace and Ellen were very accommodating to my mom, who uses a cane. The salon was pretty busy but they made sure everyone was taken care of. I guess they have a loyalty rewards system because the lady next to me got a free pedicure. Will be back once I'm in town again, fo sho! read more

Smile Nails - Plenty of these around - Nail Salons Near Me - Palatine, Illinois

I have been going to this place for years. Everybody who works here is so incredibly nice and greets you by your first name. The ladies that work there are doing a really terrific job and you can tell the owner is very kindhearted. Recently, I received such a caring letter in the mail from Smile Nails and wanted to share to highlight how great this place is. As a random act of kindness during the pandemic, the letter includes two face masks! This was such a pleasant surprise and it is so unique that these people truly foster a community and care about you as customers. During the Covid-19 pandemic, it highlights how kind these people are and how generous they are by willing to share. Smile Nails, thank you so much for your kindness and stay well and healthy!!! read more

Smile Nails - Random Acts of Kindness - face masks to customers in the midst of covid-19 - Nail Salons Near Me - Palatine, Illinois

DO NOT GO HERE! I made an appointment for 2 gel manicures and when I showed up they told me they only had 1 scheduled. This has also happened to my mom and sister here! They did my nails so poorly that I had to ask them to take off the design nails and repaint them. Not only did they give me a very hard time about wanting to change it, when I wanted to leave I was HOUNDED for a tip. I was cornered by 3 of the women that work there about tipping them. I paid $40 for a manicure that was subpar (my 13 year old sister could do better) and then was very inappropriately yelled at for not wanting to leave a tip. Good luck if you go here. Ellen is the only one there who was kind and helpful. Wouldn't waste my time and money there again. read more

Smile Nails - Nail Salons Near Me - Palatine, Illinois

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I have been going to Smile Nails for several years and I'm thinking of finding a new spot. I feel for the price of a mani pedi I should at least not feel that I'm rushed in and out. First, the owner (man) does a mediocre pedicure at best. I like to relax while having a pedicure and not have the manicure while I'm in the chair. I ask to file my nails and before I know it she has cut them way too short. Not much can be done once that happens. This isn't the first time but I think that it may be the last read more

I love this place! I've been coming about a year. Best customer service. Ellen knows everyone. You get points that add up quick to free services and somehow always play a movie I haven't seen. Highly recommend Oh AND you get a chair massage at the end of any service. Can't beat that!! read more

I was looking forward to get a no chip manicure based on the reviews. I've tried pretty much every nail salon around this area (I'm a no chip fan) and there's nothing special about Smile Nails. Don't get me wrong, the staff was really nice and polite, the place was clean and well kept, but the manicure was just meh....very basic. I also don't think their prices are cheap, they are about the same or higher than other nail salons in the area. I paid $40 + tip for a french no chip. An hour after getting my no chip I was trying clothes at the mall and noticed that two of my nails were already chipping. This has NEVER happened to me before, I went back the same day and they fixed. But now I'm really skeptical about how much this manicure is going to last based on that. Bottom line this will be my first and last visit to Smile Nails. read more

Smile Nails - No chip, french manicure. - Nail Salons Near Me - Palatine, Illinois

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I went to Smile Nails and Ellen cut a very deep cut on the side of my big toe. All I got was an I'm sorry. My toe is still sore twos weeks later she can only wear sandals. read more

A very disappointing appointment today at Smile Nails in Rolling Meadows. It was my first visit that a friend recommended. I was shuffled between 3 different ladies for a mani/pedi. Two thirds through my pedi another lady wanted to take over. The second lady then took me to begin my mani. Once again a third person took over. I had left a tip for the first woman during her caring for me. While waiting for my manicure I placed my money out to leave a tip and also separate area the cash for the combo services. Upon the 2nd lady being relieved she counted out the $4 tip for the mani and said,"$4 for 2 people". I responded that I had already left a $6 tip for the pedi. She then took the $4 tip leaving none for the lady completing my mani. The second lady also counted the $45 in cash and walked off with it. I questioned the fee since paying cash reduces the fee by $2. The 3rd lady apologized & refunded the $2. Upon my drive home I pulled over & called the shop. Spoke to the gentleman who listen, but asked my name THREE times. The complaints have appeared before on Yelp but haven't been rectified. I also wonder if the proper people are receiving their tips. An apology was made to me but the greed and ungracious manner is hard to forget. I know I won't be returning. read more

The week before going on vacation is a process which involves a lot of spending... I stopped in this morning requesting a standard $12 manicure. As the Nail Technician and I started chatting about travel plans, she suggested I invest in the $30 No Chip Manicure. She assured me the nail polish can last up to 3 weeks. I had no idea there was such a thing! Basically, it requires special primer, nail polish, top coat and heat lamps. I'm a skeptic so if the nail polish chips before I leave on Saturday, I have time to stop in for complimentary repair. read more

Smile Nails - Nail Salons Near Me - Palatine, Illinois

I have been to this nail salon few times. I went there today , Amy did my pedicure and she was not good. she was rushing it and didn't do a good job. I tipped her $4 and she gave the tip back and got upset because it wasn't enough for her.. Tip is a gesture, not expectation as it is they have raised the cost of mani -pedi. read more

I did not have a good experience here. I felt completely rushed the entire time. They did not take my dip off completely from the time before. I told them that they left a layer still on and they responded with. Oh it's just fine. Halfway through getting the dip done, they changed people and the second woman rushed to my nails so fast. She did not pay attention to detail and was not doing a good job. Before she started doing the dip color, I asked if it was sheer because I did not want sheer and she said no. Well, it was so the woman did a no chip color on top that did not match and she did not completely paint over the powder, so you can see now the dip powder, as well as the no chip color. The color doesn't even go all the way down to my cuticles so they already look grown out. I asked her if she could put cuticle oils on my nail and she didn't even get every single finger and then wash it off right away and told me I needed to get up out of the chair. I have gotten pedicures here and have had a good experience with you Yuli. I will never go back for a manicure again. read more

Friendly, good nail techs, clean. I like the new location and the owners seem very involved with the customers too.

I would give a one star review but I feel bad because of covid and I'm hoping if i try someone different next time, my experience may be better. (Will do an updated review) If you want a 25 minute pedicure come here. By far the fastest pedicure and she didn't even do most of the services you get in a pedicure (by she I mean Angela). I had to ask her several times to cut my ingrown which she didn't do. Overall super disappointing, as a mom it's hard for me to leave to sleep stuff for myself so when the service isn't good it's just sad. If you want to try this place try it just STAY AWAY from Angela. read more

I went to get a standard gel manicure removal. They rushed through it and scraped up my nails, which was irksome. After the Polish was off, they didn't even file the nails to make them look even and smooth at the edges, leaving me with peeling nails and rough edges (a pet peeve of mine). When this was all through, I handed them the amount of payment in cash and then had the audacity to ask me for more of a tip even though their work was nowhere near average. Truly a disappointment and left me with a terrible feeling. Skip this place if you take your nails as seriously as I do. read more

Not a great experience here...I scheduled a mani and pedi appointment here as my regular girl was on vacation and this place is close by. They were 20 minutes late and the whole appointment lasted 35 minutes. It was the fastest nail salon visit ever. The results were poor as well. My nails ended up being different length and shape. On top of it the nail polish chipped off next day. I won't be coming back. read more

Horrible HORRIBLE HORRIBLE. They were mad bc my mom and i were taking too long to pick out a color! And we got there early!!! It was the forth of July. One one other woman was there. There were4 of us my cousin was getting married the next day. Anyway, They were agitated bc we didn't like their suggestions!! The guy behind the counter was so flippant and rude! The tech was so dismissive that my mom who is 81, asked her if she had an attitude that she could wait for another girl .. She said no , but continued to be very harsh with my moms hands and wouldn't answer my mom when my mom tried to have conversation with her. . I asked him what the hurry was?? He said they had other people coming in!! WE WERE THE ONLY ONES THERE FOR THE REST OF THE DAY. They closed as we were leaving. Really too bad. There are so many other places to go to. Never ever again will I pay to be treated like this. read more

Smile Nails - 4 days later - Nail Salons Near Me - Palatine, Illinois

Do not go here. The lady rushed through my pedicure and finished in 15 minutes. That does not add up to a $30.00 pedicure. Won't come back.

i was traveling from ohio to visit family stopped by the mall and stumbled across this cute little nail salon i couldn't resist going and the nail salon was a 10/10 all around great customer service and atmosphere i felt super comfortable i had a picture for nail inspo and she nailed my set to the tea definitely recommend read more

I received a gift certificate to Smile Nails for Christmas so I decided to check it out and get a pedicure before my weekend trip to LA!!! When I went last night, it was very quiet. There were a couple other customers but generally people must have been a little sleepy because no one said much. I hate to admit it, but I spent most of my time on the phone. I really dislike when people have conversations in public but it was for work and I couldn't help it. The women working there were very nice about it, though, and I tried to keep it quiet and short. They did a wonderful job on the pedicure. Plus, they do a lower leg massage before painting the nails and a neck massage while you're waiting for them to dry! It was heavenly. I would recommend Smile Nails overall. It didn't really stand out, but it was pretty good! read more

I won't go anywhere else in palatine to get my nails done. It is clean and the staff is nice and so welcoming. There is free coffee and tea, and always a movie playing (no weird news/talk shows). The no chip manicures last at least two weeks, and don't peel. Their pedicures include extras such as paraffin wax on the heels and hot stones. My feet always look great after their pedicures which last at least two weeks on my toes. I would recommend this place to anyone looking for manicures and pedicures ! Clean, decent prices, good work, and pleasant/organized staff. read more

Such a nice place to get your nails done and the location is good too. The strip mall is mostly occupied and has a big parking lot. It seems like they now have a new owner and it feels like they've upgraded a lot of things. Better than before!! (And the free wifi works!!!) Ppl are so friendly and skilled. Seems like they are trying as best as they can to please all the costumers:) good service!! Love it! Love it! And love it!! read more

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Awesome Christmas nails by Ann and Ellen at Smile Nails! She's the best! They're all the best! Love them!!! Only nail place I trust! They definitely make me SMILE! :) read more

Smile Nails - Nail Salons Near Me - Palatine, Illinois

I loved this place, the best nail salon I've ever been to without paying a arm and leg. The pedicure was amazing, the things they included was the perfect touch to keep clients coming back. It's something I've always said I would do if I ever owned a nail salon. And trust Me, i work in the beauty industry, it's hard when there 5 salon on your block alone. But they are so friendly, I had Kay and Ellen, they were nice and sweet, and did a amazing job. They give you a Lavender heated pad, help relax your shoulders, that was amazing and it smelled so good. They really make you feel relax. My husband came with me, and they had the most comfy couch he ever sat on, they offer us tea or coffee, water. I feel that they really take pride in there work. Thank you guys read more

I came here for the first time on New Year's Eve. I was very impressed by all of the services they offered. I got a pedicure and it was very relaxing. It included a massage, hot towel, hot stones, and paraffin wax on my heels. Ann did my pedicure and manicure. She was so nice and did a wonderful job! All of the other staff were very friendly as well, I definitely will be back! read more

Smile Nails - My New Years Eve nails :) - Nail Salons Near Me - Palatine, Illinois

I saw 2 nail techs use USED nail tools when I was getting a pedicure. I suspect they were also used when I received my pedicure because the same tech did not get clean tools from the autoclave after me/before she began working on the next client. The tech next to her definitely did not with her next client either. Disgusting. read more