Not sure why there's negative reviews but my family and I had a great experience here and really like the Nashville hot food that they have. *it's not called Nashville but we kno what it is lol. The service was great and friendly. The inside was nice too. Overall did enjoy the experience and will be back again. read more

Smashburger - SCORCHIN' BIG SHRIMP ROLL - Burgers Near Me - Spring, Texas

Used to love this place but the Spring location has been in decline for a while. Noon on a Saturday and virtually an empty dining room. No napkins to be found and my smash burger was literally dripping with grease. My favorite onion strings are gone from the menu and service seems to be defined by the number of people standing around on the phone or watching the game on tv. Nothing made me want to go back again. read more

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We love a good smash burger and this place did not disappoint. Everyone was kind and professional. Great service all around. The place was clean and there was always someone cleaning up as well. They definitely use teamwork. The burgers came out fast and were delicious. Even the fountain drinks were on point. We ordered some classic burgers, a bbq burger, a mushroom burger, fries, drinks, and Brussels sprouts. We will be going back. read more

Smashburger - Burgers Near Me - Spring, Texas

This is the best smashburger location ive been to in a while! The food comes out so quick and fresh everytime and the staff is always so helpful. Today I went in to pick up an order and Morgan and Ori were so helpful and friendly, they even recommended some burgers so me to try for my next visit! Will definitely be back soon! read more

Ordered the Smashburger Classic and smash tots online. When my order arrived saw that the tots were less than half full. Called the store and they informed you only receive 15-18 tots (so they count the tots) Weird and I will not be ordering again but will definitely go for the fries. 4 stars for burger, manager customer service and the cooks!! read more

Smashburger - Burgers Near Me - Spring, Texas

All Bread. The people are nice, but "Where's the beef"?? The meat is sooo small that you can hardly taste it. They give you these giant buns and hardly no meat. They need to make the meat bigger or the bread smaller. You are really eating a bread-burger. read more

stopped by with the wife and kids, the tenders are good but seems like the breading for them is pre-seasoned so they end up tasting a bit too salty. I had the brisket burger which was great and my wife had the deluxe chicken burger. The food was hot and our server/supervisor Lu was very helpful and kind! Very professional establishment and fairly affordable food. read more

Yesterday was our first visit for dinner. This place is amazing. I ordered the bacon avocado club. This burger is amazing, and the avocado slices are huge, not those paper thin slice other fast food prepare. Everything here is amazing: the smashtots is wonderful with rosemary flavour. read more

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Excellent burger and fries! The burgers are cooked thin with a brioche style bun and a sauce that is amazing! Fries were very hot and perfectly fried. I recommend a Classic Double on your first burger with all the toppings! You WILL enjoy it! Staff is very friendly and welcoming. read more

Always a great burger but today the buns were smashed along with the pattys... Didn't slow us down from eating them... Always worth a visit. read more

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My burger was supposedly Double smash with extra avocado or bacon or both. I paid more and got less so not going back here for sure when the other burger places actually make it right. I think I saw one piece of bacon in it. Pitiful. read more

The manager, Gregory, at the Cypresswood location was super helpful! great fast service and tasty food! clean environment as well. read more

Smashburger - Burgers Near Me - Spring, Texas

So we tried smash burgers years ago and it was awful. We decided to give it another try. I had a double bacon smash burger, crispy brussel sprouts, sweet potato fries ,onion rings and bbq chicken wings. Well, the burger is really good but it's not a smash burger to me. The bacon burger really lives up to its name. This is truly the only burger joint I have ever been to that actually adds BACON to their burgers that claim to have bacon on them. Usually it's a little chip of bacon even if you add extra bacon you get another little chip lol but this burger was loaded with bacon that was really good bacon. I guess you are wondering why 3 stars. Ok first, we waited for the food which was fine for me. I rather wait on hot food then fast cold food but the wait was pointless bc for whatever reason all the sides and wings were cold. That was pretty disappointing. The sweet potato fries were awful, the onion straws were decent, the brussel sprouts were ok but needed seasoning. The brussel sprouts should be fried and then hit with salt and pepper right after they come out of the heat. The wings were mediocre but it's a burger joint so I wasn't expecting anything different. I also had a strawberry dragon fruit drink. That drink was . So tasty. I also tried the Mandarin cardamom drink. This one was a little awkward but addicting lol. Didn't really love it but kept drinking it lol. I usually use cardamom for baking‍. The restaurant also needs a little updating. People were sitting in there (some waiting on pick up orders and others eating) but there wasn't really much space to sit down and be comfortable. I sat on the booth and was literally sitting extremely lower than the table. This lets me know they really need to update things in the dinning area. The staff were very nice and friendly. Again I wouldn't call it a smash burger bc the meat is thick but overall a good burger with real beef and great bacon. read more

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This was my first time trying smashburger and I really wanted to like it however, some things just can't be overlooked. I ordered the classic smash burger with fries and a shake. When I received my food the fries were cold, the shake was a bit watery, and my burger was undercooked, very pink!! I'm hoping this was just a poor first time experience. I do plan on trying them again later in the near future to give them a chance to redeem themselves. I will say I gave them 2 stars because the lady at the counter was very kind and patient with me since it was my first time ordering, customer service to me goes a long way! Hopefully in the future they'll do better! read more

Smashburger - Uncooked burger - Burgers Near Me - Spring, Texas

Every time I've eaten at Smashburger it's been on point. The problem I have at Smashburger locations is when the fries are not up to par; however, had some Smash-fries and they were on point as well. I'm sure there will be a few sketchy visits in the future because it's the nature of the fast food beast, BUT so far so good read more

Definitely get double meat! Very good taste. Always used take out. Probably even better eating in.

First time dining here and the customer service was top tier. Food was also amazing. Great job with the staff.

The food was amazing and well done Rayveon made my burger and Ant the manager was really polite will come again

They always have my burger right and ready in 9 minutes ! The manager guy ( older man ) is on top of it there !

the burger itself was delicious. the fries were on the stale side and not fresh. staff was friendly and order was ready quickly. read more

Smashburger - Burgers Near Me - Spring, Texas

I am sad to say Smashburger was below par tonight. Strawberry Milk Shake had no taste manager advise himself to be the proud maker of it. My order was wrong. I don't do beef so I requested turkey with gluten fee bun, You know they gave me beef. mushroom burger was lacking in flavor also. My dog tooted his nose to it. I do fault myself for not checking before leaving area. I am usually an Uber eats client and it's always perfect. It's always lackluster when I dine in or order to go. Money not well spent and no attaboy for your location tonight. Wait ! Brussels sprouts were bomb, but not enough to up rating. To the manager on tonight 01/29/2023 I know you'll are better the the meal I received tonight but I also no you can have a bad day. I just hate that it is when I come in person. Disappointed read more

Thank you so much to the amazing employe, Oriana, for the amazing service! She was so nice and very respectfu! The vibe was amazing and the food was impeccabl. read more

It's been a while since I've eaten here... everything is just as wonderful now as it was the last time I was there. The Food, the service and the atmosphere were great! All of the team members really set the tone for me to have a wonderful experience here. My smash burger and fries were delicious. Having the option to refill my drink is a super PLUS for me. Restrooms were nice and clean. I look forward to coming again soon read more

You can't go wrong with a burger from this place they make it delicious. I do not recommend the season fries that's just me, but everything else is Bombay read more

4.5 Every time I come here, the burgers are fresh and juicy. This is pretty much my go-to for burgers in this area. Not sure what the negative reviews are about, but these guys are always friendly and attentive when I come in. I guess I'm the mayor of Smashburger. read more

Smash burger is usually really good and I used to order it a lot but this time I got the double bacon smash burger and whoever made it and the patties were super extra salty to where I couldn't eat it. It's like they poured a whole thing of salt into it very disappointed because it's usually a 30 minute drive for me and I was really looking forward to it. I got 5 burgers and it's hard to enjoy the different kinds of burgers when I tasted literally nothing but salt :( read more

The rude ass people who work there. The food is great! Their "everything is online" attitude can suck my ass. I asked for a simple 'to go' menu. You'd have thought that I asked for car parts or some shit... read more

Food tastes great food was on time and order was correct employees were friendly restaurant was clean

I ordered food from there tonight. The food was cold and the order was incorrect. They refuse to re-deliver it or refund my money.

Came in at 1:30om on a Sunday and was told I needed to wait 25 minutes to place an order because they were working on a 60 burger order for someone else. If you gonna take big orders you gotta account for walk in customers. Terrible management.... read more

I've been a loyal devotee if the Smashburger menu for many years now. What's not to love? The Spring/Cypresswood location. It was so disappointing. The wife and I are on the Keto regimen and well, we love the sprouts but were given half an order, having paid for the full. To make matters worse that half order was half Brussels sprout burnt husks. Though we live half a mile away we will avoid this location like the plague. Onto the avocado: black, near moldy. Find another burger joint. read more

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Love this place ! This is the best place to get burger !! Every thing right on time .... very hot and very fresh

The food is great at this location, and staff are always friendly. I would give 10 stars if I could . The place is clean, food always hot and made to order, they are my go to burger joint. Thank all the staff at Cypresswood location. You are appreciated. And I don't normally give reviews. read more

We love this Smashburger location. The food is delicious, our orders are accurate and on time. The staff are very nice too!

One of the best online order experiences we've ever had! Order was ready when we got there and 100% accurate! Taste was awesome as well. Great overall experience. we did not stay and eat on site, but the bathroom was clean and the store looked tidy. read more

Anytime I go to a Smashburger restaurant, two things are going to happen: 1) My hungry is satisfied and 2) My stomach is thankful that I have good taste in food! I've been to about 5 different locations in the Houston area and they've all given me consistently accurate orders with a smile and prepared my burgers with all the fresh veggies I desire! YUM!!! Even with the small smashburger (which is the kid's burger), I was FULL for hours!!! Those sweet potato fries they piled on my plate didn't help any either. They were just too tempting to leave on the plate--especially when they're fresh and hot. Only complaint that I could mention is that the bench seating is too low for the tables to be comfortable. The seating either needs more cushioning to raise the height of the seat up to a reasonable level to the table, or the tables need to be lowered. Nonetheless, whose going to let some awkward seating interfere with devouring a smashburger???? Certainly not this carnivore! Once you start eating, your mind WILL NOT be bothered with how low the seat is! With that being said, I have to confess Smashburger is a winner for lunch or dinner :D BTW: Mondays are free kids meal with adult entree purchase read more

We ordered 4 classic smash for $20 deal. Online order, pickup was easy-- ready when we arrived. Delicious burgers and a great deal!

I drove all the way from Winona, TX to Houston for a Dr. appointment and HAD to stop and get some smash burger because I've been missing it for years. The staff in this store was SO polite and nice. Ashlee was my hostess and she needs a raise. I could kiss every one of those employees on the forehead for blessing me with such an amazing burger. I love y'all. Thank you for making my whole entire year. read more

Smashburger - Classic Smash Burger - Burgers Near Me - Spring, Texas

Now I know why I've seen a bunch Of smash burgers closing down all around town. This place has went to garbage. The food was all over cooked and so bland. This place used to be delicious before the menu changed. The cowboy burger was awesome and now...meh. I won't be going back to a smash burger. To each their own though! read more

Spotty service and quality of food. Sometimes it is way to salty, others times it has little seasoning. If I go alone the food is excellent but when I go with my wife, my burger is always over cooked and my wife's order is always wrong no matter what she requests. Last time we went there the counter person ignored us after taking the orders of the 3 customers ahead of us. She said I would be with in a minute then never came back leaving us standing at the counter for more than 5 minutes. She took care of all the orders in front of us then walked off and started cleaning tables never once looking back. We walked out and will never go back. We now go to the Kingwood location which is great read more