Hard pass. Much better burger joints around the area. We essentially came by simply to mark this spot off the local "to try" list and glad we could at least mark if off. Never again! Food is pretty bland, burgers were poorly done, wrong orders by the young dude taking orders, unnecessary lengthy wait time when they weren't even busy, tons of oil with brussels, and parking is quite cumbersome thanks to the businesses sharing the same lot (e.g., 24 hr fitness, Nuggets). Typical ambience for a burger joint, nothing out of the ordinary. Classic single and double smash? Bland and didn't even look tasty. Colorado smash? Super oily, dry meat, and bread was practically soaked in oil. Crispy brussels sprouts? Rainfall of oil and, again, super bland. Scorchin' hot crispy chicken sandwich? Couldn't tell ya, because we didn't realize until we got home that they got this order incorrect and instead packed a scorchin' mac & cheese burger. Refer to the photo as to how bad the burgers presentation was - look for yourself, pic is worth a 1000 words. Ordered take out. What did our receipt say? Dine in. Had to inform the servers about the error. 30 minutes for a few burgers, fries, and brussels sprouts with only a few patrons inside? If this is how all Smashburgers are... well, now we know. Do yourself a favor and save yourself the trouble and disappointment. One word to describe this entire experience and oily disaster? "Disgusting" read more

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We ordered for delivery and had a cockroach crawled out of the container of tater tots. My husband called the store and spoke to an employee named Daniel who insisted that it was a sweet potato fry and then told us that his manager said that it's not their problem anyway and that we should take it up with DoorDash, even though the bags are sealed. Daniel then proceeded to call my husband crazy and that he sounds like a 12 year old that's making things up and refused to give us any contact information for his management and then hung up. read more

Smashburger - Burgers Near Me - Roseville, California

05.31.25 Greeted upon arrival. Friendly service. Evident constant cleaning. Food was DEE-licious, just as we remembered it was way back when Smash first started popping up around Sac years ago! Really not sure why the 2 1/2-star rating, cuz Hubs & I had absolutely NO complaints! Was the fantastic service & food only something that occurs on a Saturday afternoon?? I mean, TVs, cute Sac wall mural decor, even with cute shelves that showcase burger & milkshake books, plus...we noticed several USB plugs & outlets all along the window hightop seats AND some of the back wall seats! Also, it was super clean, and witnessed workers cleaning as we were sitting and eating! Employees greeted and gave well wishes as guests left. I may come back JUST for a HH milkshake on Fridays 2-5pm to get one 50% off! But why wouldn't we be back?!? Glad they're not too far and giving a much better experience than other older locations we USED to go to. read more

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First time trying this place. Good for our first. Not so much aware if ours is just normally oily, or ours now is an exception of how oily it was. Otherwise, We liked the variety of smash. Great customer service. Generally clean surroundings. Plenty parking too. Definitely on our repeat list. read more

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Poorly set up. Basics like salads that were two peoples meals not possible. Told can't do it, never prepared by staff today. 3 out of 5 of us get fed here tonight after putting in orders online and driving 7 miles. Hilariously disappointing and surprised by the oh well response. They ended up making the salads which I appreciated. Then when I got home. Meal missing. Came back they made it. They need more people scheduled during there rush. read more

Smashburger - Burgers Near Me - Roseville, California

The right time, right awesome server and awesome location. The food was amazing. They cook it the way I like and we like. The team did great. Love to come back here whenever we are in town. The ambiance is great for me. We went to this location around noon so that's probably why. I have no complaints what s ever. read more

The food is good and the app is great for ordering easily and repeating past orders. The text message updates are great to have when ordering for pick up. The restaurant is kept pretty clean so the ambiance is not bad. For a fast food burger that is of good quality like in n out, this is the spot. read more

Arrived a half hour before closing. It was clear the staff did not want to serve us so close to closing time on a Saturday night. They said we couldn't dine in or order shakes, that they had already started doing the trash and end of night routine, and then seemed annoyed when we decided to order anyways. I asked for a basic combo I had seen online and was told that was online only, and that they turned off the online ordering system 90 minutes before closing. I said that was wild and if they were so intent on closing early then they should change the store hours. It took them a whopping 6 minutes to cook our food. read more

In Rocklin for water polo. Picked this place for a few of the team members. Let me tell you, I thought burgers were just that, burgers. This was so yummy. Definitely one of those burgers that hit the spot. Everything was fresh, from the buns to the tomatoes, to the lettuce. French fries were cooked perfectly. I'm not even sure why coming on here they only have 3.5 stars. The establishment was clean, even the bathrooms. The staff for being a younger group were nice and professional. Good job to the cook this day for making a great burger. read more

Smashburger - CLASSIC SINGLE SMASH WITH BACON - Burgers Near Me - Roseville, California

I'm extremely disappointed with this Smashburger location. I tried ordering online at 9:13 PM (well before closing), but the system wasn't working. This forced me to drive 8 miles to place my order in person. I ordered a "create your own" double burger with no cheese, bacon, lettuce, pickles, and mustard, along with Smashfries. After waiting about 15 minutes, I took my food home (another 8 miles), only to find that they put cheese on my burger anyway. By the time I realized, it was 10:04 PM and the store was closed, so I had no way to fix the mistake. This is not the first time I've had issues with incorrect orders at this location, which makes it even more frustrating. I paid for food I could not eat the way I ordered it. At the very least, I expect a refund for this meal. Smashburger needs to improve both their online ordering system and order accuracy if they expect customers to keep coming back. read more

I tried to call the store 20 minutes before closing to place an order for pickup, they did not answer. I got there 10 minutes before closing and the doors were locked... clear they didnt want to take any orders 20 minutes before closing. Normally places close and then clean up but when I came it looked like they had already cleaned up and they said all the fryers were off already 15 minutes before close... read more

I was hangry the first time we came in. Came back a second time and I'm in love. Best black mushroom truffle burger ever. Everyone we've met is super kind, the place is clean. The smash fries are delicious. read more

BWE and our son (and I) decided to get lunch here and dine inside. The inside was very clean with background music playing. In some burger spots the music is way too loud but here it was just right. I ordered the Classic Smash with added jalapeños and the Smash Fries. BWE ordered the CS but lettuce-wrapped and sweet potato fries and my son got the All American with no smash sauce and regular fries. Service takes some time because they make everything fresh which was nice. The wait staff was very good. Once our order was up, it was delivered to our table. We all liked what we ordered. I liked the crispy parts of the burger while the inside of the burger was juicy. The fries were delicious with that hint of rosemary and garlic. We loved it! read more

Came here for a quick dinner after long day , waited for 30 minutes on our food, my son almost fell asleep while waiting , when we received food it was pretty tasty and the staff were helpful, but on our way out my husband went to the restroom and sow employee exiting restroom without washing hands which is disgusting, after around 10 minutes me and my husband started to have pain in stomach, I regret going here , in n out with their lines have faster customer service and I have never ever had any stomach problems. Don't recommend this place , if you go there prepare to wait and have stomach issues after. read more

Smashburger - Burgers Near Me - Roseville, California

I came back like four times in a row to get burgers from there if you don't like them, you're crazy read more

Smashburger - Burgers Near Me - Roseville, California

I had no idea there was a Smashburger tucked away in this complex until recently. As a burger fan I actually hadn't tried this chain before, so I stopped in. The burger itself was so-so, but I enjoyed the scorchin' hot fries which had a nice kick. I also tried a salted caramel milk shake but it mostly tasted like vanilla ice cream. There was a lot of extra made, so it was nice that they give you the leftovers as well. Overall, not a bad option due to its convenient location but if given the option in the same category I would prefer In-N-Out. read more

First off, don't go in anywhere near closing time or they'll basically tell you to get out of there because they want to close early. This has happened several times. One time at 8:30 (they allegedly close at 9) they told me and my family that we couldn't eat in the restaurant and gave us dirty looks for daring to come and patronize the business that employs them. I'd never go back, but we still like their burgers so we continue to take the abuse. Horribly rude service but good food. read more

Daniel provides great service! He is friendly and checks on customers to make sure the meal meets their expectations. The food is well prepared and flavorful. read more

Their food is really good! I ordered the double classic smash burger, and the taste is AMAZING. the meat is really well cooked, and the fries are really good too. The employees are super nice, especially Eunice! She checked in with us every few minutes, and the music choice is very good. I would want to come here again, this place is really good! Please go here! :) read more

Thought I'd try it being a local spot and won't be coming back. Service is absolutely terrible, the crew working needs a manager that actually trains them to be professional. Watched the guy in front of me order a chocolate shake and they gave him Oreo. When he asked for chocolate the worker said do you really want me to make a new one? The customer said no and just turned around and threw it out. Food was ok like others have said better options. read more

Never will return. My wife went there to order food to go. After waiting over 30 minutes inside, she went the the counter to see what was taking so long. Our order was ready and sitting there, but no one told her. She got to the car only to realize half the order was missing. She had to go back in and have them get the rest. By the time she made it home, all the food was cold. Her milkshake was room temp and melted. And we were still missing stuff. I contacted the company online to let them know about the service and request a refund. They told me they issued a refund. 2 weeks later, still nothing. I do not recommend going to this location. Very pricy food and bad service. read more

This place is the nastiest restaurant I have been to this year. The food was absolutely disgusting. An employee was in the back, coughing and hacking and most of the people that were eating there got up and left. read more

Weird experience. Walked in, stood at the cash register for 3-4 min without being acknowledged. Finally, Joshua came over and started taking my order. Half way thru the phone rang, he answered and instead of placing them on hold he proceeded to take a large phone order for 10 min before finishing my order. He seemed to think it was funny. Kid clearly doesn't understand social cues, which I am sympathetic too, but he simply shouldn't be customer facing. Waiting another 15 min before getting my food. Food was fine, nothing special. read more

I use their mobile services and ordered 2 double Pattie's burger and a large fries. The burger wars pretty good, a little more salty. The buns were very soft m. It was good but not memorable. The fries were super good , it is well seasoned! No problem using the app and it was ready according to their estimate time. Glad it was BOGO, if it wasn't, I wouldn't have try it since the average is about $12-13 a burgers... Is it worth it? Only when there is a promotion. read more

Smashburger - Burgers Near Me - Roseville, California

Awful service. I ordered thru Uber Eats to pick up the order myself. It was supposed to be ready in 10min. I saw the order was received but not being prepared at all. 15min later I walked in the store and right after I walked in, I saw the order being canceled. Uber notification said " We are sorry, but Smash Burger cannot get to your order right now, so it has been cancelled." My guess is they did not see the order so they just cancelled, or the system automatically cancels when they don't acknowledge within 15min. When I told that to the young male staff, he was like "no we did not cancel." I showed the receipt and how it was cancelled by them, he gave me a half ass sorry with a question mark. They were too busy looking at their cellphones with no customer inside I bet. He did not even offer to take my order again or anything. So I just walked out and ordered from somewhere else nearby. I will never go here again. read more

Excellent service. Fast turn out of food. All very good. Hit it at a slow time, so I went in ordered and ate "here." Tried the dairy free shake which was excellent. Not often I get a treat like this. Cashier made sure I was getting dairy free everything. Cashier checked on me as I ate. Cashier was cleaning while things were slow. I'll definitely be back. read more

Smashburger - Dairy free Oreo shake and a cold water. Hit the spot with my black bean burger. - Burgers Near Me - Roseville, California

Only ordered 2 burgers, one of which they got the order wrong. Fries were disappointing and super basic, burger was way too salty. Very basic burger, nothing special that I would comeback for. read more

The food here is so good! But what's even better are the hard working people that work here. Always such a great energy and so nice! Everyone needs to make this place a place you go to eat a couple times a week. Kim and Noel always bring such great energy and make me want to comeback. read more

We thought burgers sounded good tonight so we decided to hit up Smashburger since it's not too far from the house. We ordered a classic smashburger and a specialty brisket and cheddar Smashburger. We ordered smash fries and sweet potato fries to accompany our burgers. The person taking our order was very friendly and knowledgeable, she turned out to be the Assistant Manager. The place was pretty clean, with nice music playing in the background at a good volume; the food came out pretty quickly and tasted pretty good. When I went to use the restroom I was a little surprised and confused. The signage was just a little contradictory. I'm all for unisex restrooms; but here they have two restrooms, one has a men's sign next to the door and the other has a women's sign next to the door, but on both doors a unisex sign is mounted. It just seemed a little strange... All in all, dinner was pretty good so we'll probably be back. read more

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Food is pretty consistent at each restaurant- Today at the Roseville, CA. Store employee Noel made me smile, great attitude and top notch customer service (not always seen or appreciated at the not so fast food restaurants) truly hope that they recognize the asset they have in this employee read more

My fiancé and I decided to take my daughter here since she was hangry and was craving a burger. She ordered the Kids Hamburger, Fries and Milk. My daughter enjoyed her Certified Angus Beef patty, nice melty American cheese, on a nice toasted bun! Her favorite was of course the French fries and she downed her Horizon Organic Low-fat Milk! Definitely a generous portion, she had leftovers! I would highly recommend the Roseville location, their burgers are made fresh, never frozen and their first located opened in Denver CO in 2007! Not to mention the staff were sweet and though their was a crowd, everything was served hot and the to-go boxes we received were sturdy! Support local, you can follow them on Instagram @smashburger SYOY! read more

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FOOD - Colorado Burger: beef patty, pepper jack and cheddar cheese, chilies, lettuce, and tomatoes on a chipotle bun. This burger was really good. The beef was flavored well and cooked to perfection. The size is smaller than most burger joints but it was perfect for me. 5/5 - BBQ Bacon Cheddar Crispy Chicken Sandwich: crispy chicken breast, ceddar cheese, bacon, haystack onions with BBQ sauce on a bun. This would have been perfect but it was lacking sauce. There was hardly a BBQ taste. 4/5 - Smash Tots: tater tots tossed in rosemary, garlic, & olive oil. So freakin' good! I wanted more! 5/5 - Chocolate Shake: made with Haagen-Dazs ice cream. Sinfully good! 5/5 SERVICE: The young lady who took my order was friendly. Food took a little long to come out. 3.5/5 FINAL THOUGHTS: I would come back. The food was pretty good. read more

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I first discovered Smashburger over 10 years ago in the Las Vegas area. It quickly became one of my favorite burger chains then, and remains so now. This new location recently popped up on my radar - now the closest to my home - so I made a point of checking it out. If you know Smash, you know not every menu is exactly the same. There's a core offering, then each location adds some specialty items. The Colorado Burger caught my eye as one of those specialty items. It's got pepper jack cheese as well as cheddar cheese... grilled anaheim chiles, lettuce, tomatoes, mayo on a chipotle bun. Sounded like a heaping helping of southwest flavor - and it didn't disappoint. The high quality certified Angus beef was seared to perfection on the high temp grill... GREAT burger. On the side, I tried the tots this time. I'm pretty sure this was the first time I've had tots at Smash. They have the same great rosemary garlic seasoning that the fries do - in my opinion, the flavor is enhanced in the tots (I stole a few of my friend's fries to make sure). We sat outside on the patio which was nice except for the wind. If the wind is a consistent problem at this location, hopefully they'll look into putting up some sort of fence or foliage as a wind break. We did our best to keep napkins and other light items stuffed under something heavy but a few still managed to make a run for it and we had to chase them across the parking lot. Great visit, and we even got a little exercise! read more

Smashburger - Colorado Burger with Tots - Burgers Near Me - Roseville, California

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Staff were nice. Food was comparable in pricing to other locations. Disappointed at the cost for onion rings when we only received 6, and some were very small. Plenty of seating and environment was pleasant. read more

First time here. We ordered online and I went to pick it up. Plenty of parking and it was not busy at all. I got to try the double classic smashburger and the fries. The burger was big and delicious. It was kind of pricey...luckily there was a BOGO coupon that we could use. read more

Smashburger - DOUBLE CLASSIC SMASH BURGER - Burgers Near Me - Roseville, California

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I was pleasantly surprised by our experience, and found our dinner fantastic. I had a burger with avocado and bacon, and my partner had a burger wrapped in lettuce. My burger came out perfect. I have always been suspect of avocado because it is a higher cost condiment, and what I can say is they included a generous amount of avocado and bacon. The burger came hot and was delicious. I also had sweet potato fries and they came piping hot crispy on the outside and creamy on the inside. They were great. My wife had a burger "wrapped" in lettuce. However, it was actually "deconstructed" but came with great condiments and looked great and tasted better. Along with this, she ordered the tots. They were tasty and a great option. The service was great. The food came fast and the people serving us were happy, and helpful. The restaurant was clean and all of the items that were self serve were stocked and easy to access. For the value, I was impressed that the cost was quite competitive with peers and along with the overall experience, they will become a go-to if they continue to provide this type of experience. We will be back! read more

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Woodcreek Oaks location The Smashburger located in the Ridge at Creekside (next to BJ's) has been closed for sometime now. This is a fairly new store that opened up in the Nugget Market shopping plaza on Blue Oaks Blvd. My teen and I decided to try it out since I miss having their Truffle Mushroom Swiss Burger. There was no one at the registers when I walked in. All the team members were busy in the kitchen fulfilling orders. There were quite a few customers waiting. All the reviews that gave one-stars seemed to complain about the wait time to receive their food. So let's see... My wait time was having someone come to the register to take my order. Ahh... thank you, Matisse (name of host on my receipt). I placed my order for a Single Truffle Mushroom Burger. Time stamp: 2:22p. After a little bit of wait my name was called and I proceeded to pick up my order contained in a sealed paper bag. Before I ate my burger/food I always take pictures. Apple Time stamp: 2:29p. Well, to me that wasn't so bad a wait (7 mins total). Service was good from when I placed my order to when I received it so I really had no complaints. My visit was on a Sunday afternoon. And, oh, btw, my burger was delicious (though a bit on the salty side). We tried ordering a second time to see if we'd get the same speed on our second order. This time we got the French Fries and we got it in less than 5 mins... fresh and salted just right. Hopefully, my experience always stays like this. Review #2534 read more

Smashburger - 03.06.22 Truffle Mushroom Swiss Burger - Burgers Near Me - Roseville, California

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Dropped in for a kid's meal on Monday's lunch rush. While waiting for my order, the cashier Alisa, gracioulsy returned my credit card which I didn't noticed was dropped on the floor. Smashburger is located in the Campus Oaks shopping center in Blue Oaks Blvd, Roseville. The shop is at the corner of Blue Oaks and Woodcreek Oaks for a precise location. Ordered a plain Cheeseburger with a side of Tot and Lemonade. 4/5 stars for Taste, Portion and Pricing 5/5 stars for Ambience and Service Place was new and clean. Service was friendly but I did have to wait for more than 10 minutes for my food to arrive. Food was good and the fries were still crispy when I arrived home. read more

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Came here for a Yelp event. This restaurant is new as well as complex that it is located. It was very clean and I like that the tower bridge is painted on the wall. The workers were friendly though it seems as if they are still learning their jobs. The guy who was ringing up my order did not know how to substitute or minus certain food items I wanted for my burger. Luckily another person did who helped him out. I got the barbecue bacon brisket sandwich with grilled chicken instead of a hamburger, Cookies and cream milkshake without the whipped cream and a side of brussels sprouts. They gave me my cookies and cream milkshake first which had a good consistency and was very rich. The fried brussels sprouts were pretty large pieces that were cooked perfectly but greasy. The burger was also greasy and filling. Though I got the smoked brisket burger, there was not much brisket on the sandwich like in their photo and was more like brisket crumbles. Overall it was good and it was nice to try a new local burger place. read more

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Went in to feed my grandsons dinner. The boys ordered smash burgers, fries and a drink. I ordered the All Amerian Hot Dog, fries and a drink. Instread of the getting the hot dog thy brought out a burger. I told them I ordered the hot dog. They told me sorry, but they were out of hot dogs. I said you should have told me that when I ordered, and I woud have picked differently. Suggestion: Let customers know when you are out of something before they pay. read more