Waited a while to get my food but it is due to poor staffing scheduling. A very young man was the only one running the front, multi tasking making a ton of milkshakes and taking and making orders. There was a long line and long wait. I will say the rosemary tots were phenomenal and worth the wait. Maybe I caught them on a bad day but this took place on a busy Saturday. read more

Absolutely unacceptable experience at Smashburger in Attleboro tonight. My family and I stood at the counter waiting to order for a good 10 minutes while employees literally stared at us and continued doing whatever they were doing without acknowledging us once. No greeting, no apology, nothing. We eventually walked out because it was clear nobody cared. Customer service like this is exactly why people stop coming back. read more

Food made to order. Always fresh. Good Value. A definite must visit location. The employees are always nice. If on a low sodium diet, I might avoid. read more

There's a reason they are called SMASHburger. If that's your burger style, you'll be happy here. (One star lost based on slightly aggressive prices.) read more

Ordered our food at 8:40 pm the guy told us we would not be able to dine in because they close soon, they close at 10pm which we also verified with him. If you want to have people that don't give a single shit about their customer, or giving service while they're supposed to be open for another hour and a half this is the perfect place! Otherwise avoid at all cost, what a joke for 40 dollars. read more

I came here on a Monday afternoon around 6. When we arrived it was dead but minutes later more and more parties came in. There were many burgers that caught my attention but ultimately I went with the spicy jalapeño smash since it's a favorite among customers. I forgot smash burger meat patties are meant to be thin so I regret not getting two patties. I ordered some sweet potato waffle fries on the side. Overall, I the burger had good flavor, but it was pretty thin. I didn't like the bread, it either was stale or reminded me too much of gluten free texture. They also didn't have tomatoes due to an issue with them, which might've impacted the moistness a little. It had a really good amount of jalapeños and the cheese was a bit crispy from the grill which I liked. The sweet potatoes fries were good and crispy. I found the food to be expensive so I'm not sure if I'll be back but I did like it. There's plenty of parking and the staff was really nice and attentive. They worked efficiently to take orders and make the food when it got really busy. read more

Smashburger - SPICY JALAPEO SMASH - Burgers Near Me - Attleboro, Massachusetts

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Such a terrible experience. If I could, I would give it zero stars. On December 7, 2025, I went in to pick up my mobile order after waiting at the front for about 15 minutes, even though the store was completely empty. My order was already sitting on the counter, so I went to grab it. The store manager immediately started yelling at me, repeatedly, for no reason. When I calmly told her that she shouldn't speak to customers like that, she responded that she "doesn't care because she's the manager." I then asked for her name, and she refused to give it, saying she didn't have to share that information. She continued to tell me to leave and even threatened to ban me from DoorDash, despite the fact that I'm not a DoorDasher. The stereotyping and unprofessional behavior were unbelievable. Overall, this was one of the worst customer service experiences I've ever had. read more

After looking longingly at the sign as I drove past the restaurant many days, I finally decided to drop in. The first lesson I learned is call ahead. It took awhile to get a to-go order and I saw a few people come who phoned ahead so they clearly knew the trick that I didn't. It probably took so long because they had to put ample salt on the double bacon burger. And by ample I mean oh geez it was too salty! But for the salt, it would have been a very nice juicy burger. It had so much potential that was dimmed by a heavy hand with the salt shaker. The smash fries are pretty good with olive oil, and even the regular fries are good. The lemonade was very blah and a waste of money. I'll try them again as I was pleased to see they have non-dairy shakes. If the shake is good I'll give the burgers another try. Stay tuned... read more

I received an advertisement in the mail and saw that strawberry shakes were on the menu so I went tonight around 8:15pm. Not busy at all. A very neat looking man asked me what I needed from where the food comes out. I said I would like to place an order for a strawberry shake. When he came to the register I asked him if I could please have a strawberry shake. He did not say anything so I was a bit confused. After about 30 seconds of discomfort I said "What should I do next?" He did not ask me if I wanted anything else. He just stood there and said "Did you want anything else?" I asked him the price and he said "It's right on the screen" !?? He mixed the shake for about 15 seconds and it was watery. I will not be returning to try the food. I take pride in treating service staff with respect. I know their job is difficult. I have been a nurse for 38 years and have dealt with difficult people who are sick, but I am generally treated well at restaurants. I wish this review could have been positive. read more

I stopped by because I was really craving a burger. The location is in Attleboro in this plaza where they have a Starbucks etc. when I walked in the ambiance was nice, it has low lights and a retro vibe. The menu board is big, which makes it easy to place your order. I made my order and then sat down and waited for the food to be brought out to me. They give you a ticket and you wait for your food. They brought out one thing at a time which was frustrating and then mixed the orders up. I tried the cheese burger it was good, just too salty for me. The onion rings were good but over cooked. Ok so this is the issue, there was this horrible smell that was lingering..... if you're hungry and want a burger but have no options, eat here. read more

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Honestly one of the best tadting smash type burgers for the money in the area. Fresh rolls and the always crispy fries are grest. Oh cant forgot the Hagan doz banana shake. Oh my. read more

We stopped in to this Smashburger and the food was fine. The employee was very polite but there were bugs literally all over the wall of the restaurant. Not flies, but these little bugs that crawled on the walls by where we were eating. They were a lot heavier by the garbage. I have to admit it was pretty gross and that needs to be addressed and for that they get one star. read more

Smashburger - Bugs - Burgers Near Me - Attleboro, Massachusetts

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Burgers were sloppy, the restaurant could use some cleaning and two of the people in the kitchen, handling food had hair with no protection (hair nets or hats), fries were cold. Definitely won't be back read more

I popped in for lunch before heading to the movies. My food was delicious and the staff were very kind. I had the Single Colorado with regular fries and an Oreo milkshake. It was all delicious! I dined in before heading to the movies - note the parking can be limited and kinda tight! read more

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Went in there on a Sunday night at 730pm and was the only person in line and the employee was in the back knowing I was there because they kept giving me looks but didn't take my order after 10 min I decided to leave never goin back again read more

I can't comment on the food, but they usually have the best burgers, as we didn't order anything, when we went to order we were informed of a 45 minute wait as they were doing a catering order. Maybe it's just me, but if I was manager I would of planned accordingly only using 3/4 of grill etc, for the order and saving the other 1/4 for customers read more

Deedee took our order and served our food. She was AMAZING! Great customer service and the place was very clean. Definitely will be back and hope to see Deedee again! read more

ordered onion rings and got a container if greasy, soggy I don't know what. The grease was dripping and they were dark, dark. Never again. I didn't order a burger, just the test onion rings read more

Just went to Smashburger for the first time. I will say the burger & fries were good, but for a spot that is less than a mile away from Five Guys I wasn't overly impressed. It was a nice, clean and quiet place. You order & pay at the counter then your food is brought to your table based on a number assigned to your party. They have some bottled drinks, 2 Coca-cola freestyle machines (which were both very low on flavors or not functioning properly) and they have milk shakes made with Haagen Dazs ice cream. Even tho it's a quality ingredient $6 for a small shake is kind of pricey. I ordered the classic smash burger as is, another person ordered the same but with only ketchup and the third ordered a special burger advertised in the window. We also tired the smash fries (seasoned with olive oil and spices), the regular fries and the tater tots. The burger was a nice size and cooked and dressed well, but the fry portion was rather smaller compared to Five Guys and was similarly priced. To wrap it up, Smash Burger is another chain of fast food at non fast food prices. The food is tasty and good quality. They offer more choices than Five Guys by having, chicken, turkey, veggie burgers and a few salad options which is nice. They being said for a burger in this price range in a fast food atmosphere, I'll probably stick to Five Guys. Thanks for reading!! read more

Smashburger - a man sitting at the counter - Burgers Near Me - Attleboro, Massachusetts

Staff was incredibly nice and professional. Pick up was a breeze and facility was very clean. 10 out of 10. Food was perfect.

When u order through the app and u get the message saying your meal is ready for pick up at the front desk. U go inside and still wait 15mins because it's actually not ready. This happens to me almost everytime, get ur system shit together read more

Smashburger - Time stamps - Burgers Near Me - Attleboro, Massachusetts

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First time in this location. Clean, service was good. I always enjoy the make-your-own-flavor Coke machine too. The look and concept feel a bit like Cosi to me: order at the counter, take a seat and your food is delivered. I ordered my classic burger with no cheese; it was delivered with goat cheese. Scraped that off rather than returning it because I fear that's all the kitchen would have done. I appreciated the fresh lettuce and tomato. Burger was solid, but a bit on the thin side and maybe a bit greasy but slightly dry at the same time. Our fried pickles were super tasty, with a light coating that was delicious - but way too salty. Basic fries were nice, crispy, and good. Two burgers, two sides, two soft drinks for $25 would have been ok at a full service place. It seemed a bit pricy for an order at the counter establishment. I did like that if we wanted a beer we could have had one - and a Leinenkugel at that (love love the watermelon). I plan to give this place another try since I'm curious to try their black bean burger. read more

Smashburger - Burgers Near Me - Attleboro, Massachusetts

Don't work for these pompous @$$ħölëş Hired full time, did 51 hours cause they had nobody then got hours cut to 20 in weeks time. Then asked to leave by new management on her first day in control over wearing black pants in a kitchen. Just a number on spread sheet to them. Employees work hard just to get ripped apart by poor management. read more

I have gone here several times... I know some people love it, but it's not my kind of place. I prefer chicken and the chicken sandwiches are very thin. I end up getting the grilled chicken kids meal and I'm happy with that. My kids love the taste of the burgers, but they have to be careful of the grease that drips out of the burgers. Maybe it's just them, but we don't usually have this problem in other places. Otherwise the place is clean and open. I'll go again if I'm with someone who really wants to. read more

Smashburger - Burgers Near Me - Attleboro, Massachusetts

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Unreal. This is what they attempted to serve me. Wouldn't try to feed to my dog. I don't know about you, but I like my cheese melted, not burnt to a crisp, along with my burger. Just not my style. read more

Smashburger - Crispy Burger - even the cheese is black! - Burgers Near Me - Attleboro, Massachusetts

So we came back for the triple double burger only $4.00. Thought it was $4.49 when you add fries and a drink but it's $4.00 + $4.49 oops. So I just settle for the $4.00 burger. I love a deal but thought $9.00 is a bit much for a fast food joint. I'll be back when my wallet is bigger read more

Smashburger - Burgers Near Me - Attleboro, Massachusetts

So.. there burger was great, but the service was not up to par. When I asked the kid behind the register any questions, his response was I'm not sure. And waited for beer to just accept it. If he had said I'm not sure but let me ask that would be completely ok. But didn't, bunch of teenage employees just hanging around and not doing anything and not a sign of any manager anywhere. Food=A Cust. Service=D read more

Pretty solid fast food burger place. I'd put it up there with Five Guys and Shake Shack. Not sure who is the best out of the 3. Got $5 off on the app so that's another plus. Five Guys can get pricey read more

Had high hopes for this place, maybe it's just this location but hardly anyone was in the restaurant and service was terrible. They had two workers up front, basically just one there was no line and I waited forever just to order and the girl took my order didn't know how to use the cash register she had to get help from the other guy working there. They gave me my cup for my drink and there was no ice, and when my food arrived the fries were cold and the burger was hot but it was just ok, definitely not worth the price. Would not recommend this location. read more

Smashburger - double bacon cheeseburger with cold fries - Burgers Near Me - Attleboro, Massachusetts

Crispy Chicken sandwich was poor.. hard meat and tasteless. Smashburger was good. French fries were not great either. Burger a 3 everything else 2. Inside isn't very nice either .. You could do better. Parking is difficult too. read more

Great food after not eating all day. Also love their chocolate shake and smash fries.

The food was amazing! the staff was so helpful. I had a large order and they double and triple checked to make sure that it was correct and then helped me carry it out to the car. Thank you so much will be back again. read more

Matt B and jason were awesome! jason was very welcoming. Matt made the best burger ever! the brisket burger add tomato and lettuce ! chefs kiss read more

Wanted to try this new "chain" burger place and was a little disappointed. The burgers were ok, the fries were below average and the prices were a bit inflated. There is nothing special about Smash Burger.....average at best, nothing to "write home about!" read more

BEST SMASH BURGER IN THE WORLD, great food, fantastic service, this place is amazing. Come try it out.

amazing food and service. The people here are really nice. The burgers are spectacular. I really like the milkshakes everything here is super clean amazing staff and hard-working people really good service really good dining really good everything I have rarely recommend that you come here one day if you're in the area come by say hello very hard-working team crew maintenance staff read more

What's not to like? Modern comfortable and clean dining area, courteous servers, reasonable prices and great burgers and fries. I had the beer and cheese burger with spicy mustard and grilled onions. Just the right amount of grease, and lots of flavor. The rosemary fries were good too. The sound system was a little loud, but not as loud as five guys, and they bring the food to the table and clear the leftovers. The quality and comfort is better than five guys and you get a more extensive menus. I'll be back. read more

The food is great, the service is great, very clean and bright. They are actually hiring with very good benefits. Lol.

The burgers and fries here are mediocre. Ordered 3 burgers and fries and it came up to $37. Maybe it would be worth that if it tasted excellent but the flavor wasn't there. Would've rather have went to a fast food place. Over priced for just an okay burger. read more

Not impressed, really long lines and restaurant tables covered in trash. Been twice and both times our to-go orders were wrong. Please improve! read more

Smashburger - Smashed Bacon Chicken Avocado Club - Burgers Near Me - Attleboro, Massachusetts