Brylee is amazing and brings your inspiration to real life! Definitely will be requesting her for…read moreall future appointments!

I have never in my life left a bad review, but the haircut I got from this salon is so bad the…read moreworld needs to know The manager of this location, Leann, botched my hair so bad I've been sobbing about it everyday since I got it cut a few weeks ago. I had LONG hair almost touching my butt, and I went in asking for layers, but said it was important to keep the length because I wanted to keep growing it. I should have known it was going to be horrible when she had me facing the front desk the entire cut rather than the mirror lmao. The majority of my hair was cut to about the length of my ears and she left a very thin piece in the back long. That thin piece was SEE THROUGH! I looked INSANE. I thought it looked fine when I left the salon because it was so curled I couldn't see any of the actual layers. Then I tried putting my hair in a pony tail (which I have to do for work everyday) and the majority of my hair wasn't even long enough to be pulled back into it. When I tell you I've been screaming crying throwing up every morning getting ready for work! A few days after this horrible cut I went to another salon to get it fixed. I had about 5 girls give me consults on what to do and they could not believe how bad it was. They said it looked like a haircut someone in their first month of school would do. They showed me that the layers were cut way too short at the back and that it looked like the stylist tried to fix it by cutting the rest at an angle, so i got a karen bob on top and a rat tail on bottom they ended up chopping the thin strands left long so it at least looked somewhat intentional, but oh my god I am so unhappy with what I got. I have honestly never felt uglier in my life, and I have never been that attached to how my hair looks. That's how dirty they did me. I can't even muster the courage to post a picture of what it looks like, so just trust it's bad bad. Whatever you do don't go to this salon, or at least book with Leann!

I went to get a stylized haircut. Olga was very thorough and deliberate with my hair and she did a…read morevery good job. the music was a nice fit and we were about to start a flowing conversation very easily (for me, who's very introverted). My only complaint would be that she took a while with the previous client even after my appointment. nevertheless I would definitely be seeing her again!

Requested service 10:30 am. Called me 10:30 am to let me know she wouldn't make it. I was 6 min…read moreaway and had to turn around. My event is at 11:30. She accepted a different person knowing she already had an appointment scheduled. She states in her message someone else just booked for color. If you have urgency don't schedule as I've seen other reviews complain about time management as well.

I've been a patron of this establishment for several years. I went in yesterday to get a haircut…read more As I walked in and during my cut, to my dismay there was video music blaring. The videos were full of phrases that included f'ing b's, ni**gas and more. It was distasteful. I was offended as the music was referring to women and I am a Black woman. Thankfully, my stylist turned the music down. It makes me hesitant to continue to patronize that establishment if they have no filters as to what they customers are subject to listen to.

I had a grown out buzz cut went to a male barbershop to get it fixed and did not like how it came…read moreout at alll. So I called shades of excellence (close to the end of the day too) to make an appointment for the week and ms Kathy said she would take me that day and did just that and My hair came out phenomenal!! The shop gave me a homely feeling all while being professional ,I love it. Only place I will go for my hair now.

I can handle a canceled appointment. I can handle policies. What I cannot understand is why a…read moresimple scheduling issue turned into a personal attack. At no point was I trying to take advantage of anyone, and at no point did I ask to for a discount. No one deserves to have their personal circumstances used against them. What should have been a professional conversation quickly became something that felt judgmental, accusatory, and unnecessarily personal. The most disappointing part wasn't losing her as a stylist tbh. It was being made to feel like I was a problem for circumstances that were already difficult for me. Instead of professionalism, I was met with comments that felt targeted and designed to make me feel small. Businesses are entitled to their policies. What they are not entitled to do is shame customers, make assumptions about them, or turn a business matter into a personal one. I reached out because I wanted to feel beautiful. I left the interaction feeling humiliated. Here is my attempt to cancel and the policy. ****update- I spoke with owners and management and their quickness to resolve my problem and prevent this from occurring again to anyone was so relieving and refreshing. After a 48 hour wait. I was informed that they would be speaking with the stylist, and overall taking my concerns seriously. No point did I feel like the stylist was a true representation of society West and their core values especially after speaking with management. They did amazing and my experience was a rare one im seeing now. I'm leaving this up so that if any clients or future clients have any issues they don't hesitate to reach out to management at Societywestsalon@gmail.com. They will hear you out and assist you with any concerns or problems, they really do care and I witnessed how much today. Thank you society west.

During my visit, the music playing had a lot of explicit language and sexual content. It didn't…read morefeel appropriate for a professional salon environment and made the experience uncomfortable.

It was my first time visiting this salon and I loved it! Hannah was so nice and professional and…read moredid a great job with my hair cut. I loved the products that she used and would definitely come back!

It had been a year since I'd had my hair cut, and due to some health issues I was having a lot of…read morehair loss and I was really unhappy with how my hair was looking. I knew I needed some professional hair help...then I found Melissa Tony on Instagram. I didn't have any inspiration pics since I didn't even know what could be done with my hair at that point. I explained that I wanted more volume and to try to hide my thinning hair as much as possible. She was empathetic and a good listener. She asked me questions about what type of products I used and how much time I wanted to spend on it each day, to ensure that she gave me a cut that was suited to my life. I love how it turned out! It looks so much fuller and healthier and I feel way less self conscious while I get my health in order. I have now been back a couple of times and each time I walk out of the salon feeling great! What makes it even better is that I have able to get in quickly each time and her prices are fantastic. I highly recommend her!

this was by far the best hair cut experience I've had in a long time. massages..and ANNALIESE their…read morenew talent did amazing! I love my hair.

I ABSOLUTELY LOVE Brynn! She's SO sweet and professional. And I LOVE my hair! She's very talented…read moreand I'm SO SO happy every single time I leave the salon!

The last time I had a haircut was over 10 months ago. I was in desperate need of a haircut, and…read moredecided to give this salon a try since they had hairstylists previously participate in my school's Cuts for Kids benefiting the March of Dimes. I heard positive things about their cuts from that charity event. I called in for an appointment, and was promptly scheduled for a haircut at the end of the week with Lisa. When I arrived at the salon, I was immediately offered water. Lisa pleasantly greeted me with a smile. She attentively listened to my preferences and concerns as I discussed how much I was willing to cut off and the length of the shortest layer. I showed her a picture of the layered V shape haircut. She then gave me a nice shampoo wash with soothing, warm water. Once my hair was dried with a towel, she cut about 3-4 inches off; which was the length I showed her. Lisa had a great arm workout, blow-drying my long hair. Furthermore, we had a great time chatting while she was working. I was very happy with the way the cut turned out. All my split ends are gone, and my head feels lighter. Lisa did an amazing job giving me that layered V shape cut, and maintaining my desired hair length. I would definitely recommend her. She loves her job, and is definitely wonderful at it.

I went to Sweet Salon to get low and high lights in my hair…read more I use to go there before , therefore I was not expecting anything bad to happen. I explained to the hairdresser what I want, I show her pictures and I suggested that she look in my file to see what color was used at my last visit. Unfortunately she did not care and did not do it. Color ended up all wrong. I left salon looking like I had cheap , home made color on my hair and I paid over $150.00 for this " professional" job. After I got home I realized that this is not acceptable and I call Sweet Salon back, I got Angela Perrone on the phone ( manager ) who told me to come in and she will fix it. I called them the next day and made appointment -- there was new guy in salon who took my call and wrote the appointment down. When I show up Angela was extremely surprised seeing me , and stated that my appointment is on a different day, I told her I have all written down, I took vacation time for this appointment . She went somewhere and when she came back she stated that this new guy put my appointment in wrong spot, and she agreed to take me in. But she already had customer , and she concentrated on the other customer, chatting with her and her friends while I was sitting there with color on my hair. I was sitting for VERY long time with the new color on my hair ( about 40 minutes minimum ). I asked Angela more then once if she is using Italian product, which is plant based and not damaging hair , because I have very delicate, fine hair -- her answer was yes. She was so much in hurry when finally she washed color off my hair - I had no chance to really look at her job, when I got home I got shock of my life : hair on top of my head were white! She stripped my hair of everything, every bid of pigment. It became obvious that she used harsh product , not plant based Italian one. I called her very next morning and she took me in, in order to fix the problem. She put something on my hair and I was sitting there for about 30 minutes, after she washed it out she put another product on my hair. White was gone, my hair had normal color. Well, it took only about two weeks after this visit where I realized that she totally burned my hair, they were breaking off , they were extremely dry. I went to hair salon -- in Scottsdale - to find out that there is NOTHING no one can do to fix what Angela did; they told me that damage she made to my hair is irreparable, and the only solution is to wait for the hair to grow back. They look at my hair and show me that in many places my hair is breaking off in huge amount. In the next weeks my hair got worse and worse, I lost the whole length of my hair because my damaged hair did not stop breaking off. Today - over two years later - I am still waiting for my hair to be the same length as it use to be. It looks like it will be another two years for me to have hair about the same length as I had before. My hair was very long, beautiful and very healthy before I went to Angela. Between the first lady, who color my hair in the wrong way, and Angela, I spend much over $300.00 for this " treatment " incl. tips. I endet up with ruined hair -- it took me many years to grow my hair -- she destroyed my hair beyond repair or any chance to save them. I will never in my life go to this salon again and I warn everyone out there. If anyone would like to see my pictures before I enter salon, after I left Angela Perrone, and what my hair look like today - I will be happy to provide the proof.

It had been a year since I'd had my hair cut, and due to some health issues I was having a lot of…read morehair loss and I was really unhappy with how my hair was looking. I knew I needed some professional hair help...then I found Melissa on Instagram. I didn't have any inspiration pics since I didn't even know what could be done with my hair at that point. I explained that I wanted more volume and to try to hide my thinning hair as much as possible. She was empathetic and a good listener. She asked me questions about what type of products I used and how much time I wanted to spend on it each day, to ensure that she gave me a cut that was suited to my life. I love how it turned out! It looks so much fuller and healthier and I feel way less self conscious while I get my health in order. I have now been back a couple of times and each time I walk out of the salon feeling great! What makes it even better is that I have able to get in quickly each time and her prices are fantastic. I highly recommend her!

I stumbled upon Melissa Tony on yelp. I texted her to set up an appointment for the following day…read more She promptly responded and had an opening for me. The price was great for all services provided. I went in for a trim and left with washed, trimmed and styled hair. I loved it! Melissa was very nice and chatty. I will definitely be going back!