I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

These guys are thieves. They came to my house and couldn't find the septic tank. I had to call the…read moreprevious owner to locate it for them. After that, they still claimed they couldn't find the tank and wanted to charge $475 to use a camera to probe it. Then they asked for $1,000 more to move dirt out of the way, saying they had to hand-dig because there was a cable underneath. Their prices are outrageous and completely overcharged. They showed no real knowledge and kept adding extra charges for small things. They charge me $285.00 for cancelation.

They puncture one water pipe and had to shot down the main water supply and left without fixing it…read more had no water till the next day . called them to come and fix it and they never called back.

Absolutely outstanding! The two technicians, Steven and Ricky, did a flawless job in servicing our…read moreseptic tank. Their experience and skills showed as they went "the extra mile" to wash the tank after solids were removed. These guys are honest and trustworthy! I've dealt with a lot of contractors, and I must say, Dixie Septic Tank Service is one of the absolute tops in my book. Sergio in the office got all the details right, making the whole experience a breeze. If you're looking for septic tank service company you can trust, then look no further than Dixie!

Brandon at Rooter Pro Plumbing was fantastic…read more Every other company either wouldn't quote the job or flat-out refused to do it. Brandon showed up, took care of the tricky vent pipe and ductwork issue without hesitation, and did solid, professional work. I'm confident it'll pass inspection the first time. Highly recommend -- he's the guy you want when others say it can't be done.

Jerimy Jackson was Johnny on the spot. When you have a clogged septic main, nothing flows. You…read moreneed it fixed ASAP, and you need a reliable contractor who will stand behind their work. These guys were amazing. They were able to fix my main with without moving my hot tub, with minimal demolition to my patio, and my deck was unscathed, even though they need to dig a 4 foot trench under it. Didn't even need to lift the septic tank lid, which the other plumbers were hung up on. They even came out afterwards to take care of a small problem. I highly recommend Rooter Pro. They get it done completely right. Well worth the price.

These guys are professional and very responsive. They take their business seriously and that's…read moreGREAT! You can't get much better than that!

W & W were professional from the kind lady who took my call and scheduled my appointment to the…read moretechs who showed up on time and did the job right. It was a little tricky because my internet was located very close to the septic tank covers.

He was on time, actually early! He scoped out my septic ooenings- guess there is 2.. cleaned up…read morenicely when done. Only potential drawback..does not accept credit cards.. but I was able to Zelle him payment.

HONEST and FAIR PRICES!…read more We First called a company who came out (rymes with "one day septic") and did the old bait and switch on us and the quote that they gave us over the phone was at the highest $585, but after they came out and got everything opened up they then said that it was overfilled and more than their truck could handle and also that I needed a new filter in the cost was going to be well over $1,200 - essentially double the price that they quoted us on the phone. While they were still here trying to push their case for more money My wife called Papa septic and talk to the owner and he gave her all kinds of advice for free Not even thinking we're going to hire him and asked us to look at the filter to see if it really did need a new one or not and after a resent him pictures and He gave us all kinds of guidance again not even knowing if he was going to get hired or not . We made the other guys leave and the owner of Papa septic came out and did the work and use extremely professional and friendly and just a downright nice guy and best of all his price was under $500!!! I highly recommend Papa septic if you want good reliable fair and honest service and pricing.

Jimmy came out and was super friendly and helpful. Did a tank pump and answered any questions we…read morehad. We would use them again.

We were away on a cruise and our house sitter advised us we had a septic back up in our shower. Not…read morewhat you want to hear while you're on vacation. Now that we're back, we reached out to S.W.A.T Septic, 770-924-6166, and they quickly came out and resolved the issue. They pumped the tank and cleared a grease clog. The price came in much lower than we were worried it would be. Hopefully, we won't have issues again but if we do, we will not hesitate to call them. Big kudos to S.W.A.T septic.

Excellent excellent company!! Can't recommend highly enough. Great from the start! After Septic…read moreBlue tried to rip me off for a grand after quoting $210. I called Richards who came out next day and drained my septic tank for the actual quoted price of $475. Yep over 50% less than Septic Blue. The guys are very respectful and nice. Immediately started working upon arrival and my permission without trying to rip me off!! Thank you so very much Richard's Septic Service!!

Be warned, there are substantial added costs associated with replacing septic field lines when…read morehiring Richards. They dig the trenches, install the specified feet of line in, and cover it up. They did not "finish" anything as I had expected. They said that they only do rough grading when covering the new field line system. If I want it smoothed, leveled and prepared for planting grass, I would need to hire a landscaping company for this work. They left pieces of the old pipe and tree roots sticking out of the ground and dirt mounded up around trees. They do not reroute drain pipes from the gutter system or repair drain lines that they damage while installing the new system. I now have to hire a landscaping company to dig up the drain pipes, fix them, and rebury them. I also have to pay someone with equipment to move the dirt around. I have a few trees that are now dying because of damage to their root systems. It's possible that this was unavoidable, but I wish they would have discussed this with me prior, and perhaps talked about things they could do to limit the damage. Another thing to be aware of is that when you hire Richards Septic Service, the crew that actually shows up to perform the work may be a subcontractor of Richards Septic Service. So when things start going wrong or you have issues like those mentioned above, these two companies start pointing fingers at each other and ultimately neither accept responsibility. The bottom line is I expected a higher level of service than what was provided, and I hope this review will help the next person go into this process with realistic expectations, or find a different contractor.

These are my go-to plumbers! They've always been out within a few days (non-emergency), great…read morecommunication, and have done great work.

Prompt response and professionalism! They were direct and helpful with the process. They were easy…read moreto deal with and efficient in arranging a meeting time.