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    Smart Cycles

    3.4 (33 reviews)
    Closed 12:00 pm - 7:00 PM

    Services - Smart Cycles

    Bike repair and maintenance

    Smart Cycles Photos

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    Reviews With Photos

    Andres A.

    I have been on the never ending hour of trying to purchase a cruising/comfortable rider for several weeks and unfortunately most bike stores are low in stock or just didn't have want I wanted. Luckily when I visited this place I went through what I was looking for in a bike, mind you I am a super novice rider and they suggested I come back in a few weeks because they were getting deliveries on a weekly basis. Then out of the corner of my eye I caught a glimpse of something which could be a possibility. I asked the store clerk if I could take it for a spin and he said of course. I drove it around the parking lot area but then he suggested I take it even further, which I did. After riding for a little while, I knew this was the one. They made it so easy. Another great thing about this store is the fact the let you finance the bike. It is kind of crazy how expensive they can be but since I was financing it, it made it easier. I was fitted for a helmet and was also able to pick up a few access well. Overall, it was a very pleasant experience and I highly recommend you visit this establishment if you are looking for a new bike for you or the kids.

    So. 175$ to ship a 1990 trek hybrid which is no longer available. Box shows up beaten up (um, thanks fed ex, you knew there was a bicycle in the box yet your employees decided to treat it like garbage), oh and smart cycles response? Well that's a lot better than other boxes we have seen. box was clearly opened and re taped (two different tapes), the cage peddles and the bolt for the front wheel are missing. Smart cycles response???? Get in touch with fed ex. Smart cycles apparently takes out insurance... ok then? Why don't you contact your CHOSEN shipping company??? Really??? Family owned small business. You should be ashamed of yourselves for your total disregard of a customer. "Don't call us, don't email us...". Oh ok. Want to get taken advantage of??? Go to the most unaccountable bicycle shop in norwalk.

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    1 year ago

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    2 years ago

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    9 months ago

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    2 years ago

    Business owner information

    Photo of Alex S.

    Alex S.

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    5 years ago

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    2 years ago

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    5 years ago

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    6 years ago

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    10 years ago

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    6 years ago

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    7 years ago

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    8 years ago

    Love them! They are true bike guys, they know everything and are so friendly and helpful!

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    11 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    14 years ago

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    13 years ago

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    13 years ago

    Have bought a few bikes here. Outstanding service every time

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    10 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    13 years ago

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    11 years ago

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    13 years ago

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    11 years ago

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    Ask the Community - Smart Cycles

    Review Highlights - Smart Cycles

    Alex (owner) is very accommodating and I have only had the best experiences getting my various bicycles serviced.

    Mentioned in 5 reviews

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    New Canaan Bicycles - Free Pick Up and Delivery and solid repairs

    New Canaan Bicycles

    (25 reviews)

    $$

    I was riding with a friend and he had an emergency issue and needed a pump so we stopped in. The…read moreowner sarcastically said he could use the pump for $5. We thought he was kidding. He repeated that he wasn't kidding about 5 times and lectured us on how he has to put food on the table and was incredibly condescending. We ended up leaving because neither of us had $5 and his attitude was horrible. We all work to support the small businesses of our towns, even when it sometimes costs us more. That's the spirit of a small town. To let my friend use the pump for less than a minute would have cost him nothing and we would have remembered it. Instead, his incredibly rude attitude made sure that neither of us will ever buy a bike from him we will definitely go out of our way to never service a bike with him or buy any supplies. And we will advise others to not go to him. There are other small bike businesses in the area that know how to treat people respectably and I'll gladly spend my money there.

    My husband has bought many bicycles from Lou at NC Bicycles over the years due to his excellent…read moreservice and products. Lou knows his bikes and his service and friendly attitude can't be beat. Lou even adjusted an old walker for my mother at my request. Today, I needed some help assembling an all-terrain walker for my mother (the Afari) and he did it the same day it arrived in his shop. Super fast and efficient - and you can't beat the greeting from Okey ! Thanks, Lou!

    Pacific Cycling & Triathlon - Early morning ride!

    Pacific Cycling & Triathlon

    (58 reviews)

    $$$

    I brought my Specialized Stumpjumper 15 in for service and left seriously impressed. Pacific…read moreCycling & Triathlon is one of the few shops in Fairfield County, CT that's truly equipped for high-end mountain bikes, the team knew exactly how to set up a full-suspension MTB (sag, rebound, cockpit, tubeless, dropper) and got everything dialed the way it should be. I've tried other shops locally that didn't have the tools or the know-how; Pacific absolutely does. Service & expertise: Friendly, fast, and deeply knowledgeable. Every visit turns into a mini masterclass, I end up hanging around nerding out about bikes, local trails, and riding because the staff actually rides and it shows. Bike fitting: They're among the most capable bike fitters in the area. If you need a professional bike fit for road, tri, or MTB, this is the place to get comfortable, efficient, and injury-free. Selection: From kids' bikes to road bikes, e-bikes, and racks/accessories, they've got the essentials covered, plus the parts and tools to keep serious riders rolling. Bottom line: if you're searching for a mountain bike shop, MTB suspension setup, bike service, or a professional bike fit in Fairfield County, Pacific Cycling & Triathlon is the real deal. Highly reco

    Thank you so much to the team at Pacific Cycling & Triathlon for having an in-stock last minute…read morebike case and taking the time to assemble the case and help pack my bike for international travel! Great customer service and knowledgeable bike techs!

    Smart Cycles - bikes - Updated May 2026

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