What do we want in a local security alarm company? A timely response to a customer and a reliable…read morefeeling of security. We had three security alarm firms out mid last week for an alarm bid. Two promptly came back with bids within 24 hours. One, Bay Alarm set expectations they needed more days and even a weekend to prepare the bid. The weekend came and went without a bid showing up. By Thursday afternoon, a week after the other bids were in my inbox, I called in only to find out the service technician was still working on it. A week after he said we'd have it to us, and long after the others had arrived, still working on it. It made me pause. Naturally I was wondering exactly how long it would take them to call the police if my newly installed security alarm were to go off in our home? Always under commit and over deliver, not the other way around. Confidence shaken for sure.

We recently had an issue with our alarm system and Koby Schlan (#2898) was our tech. Great…read morepersonality and friendly. He was amazing and helped solve our issue and replaced our panel that was acting up. Thank you!

I had a battery replaced in a motion detector, they charged me $80.00…read morefor $5.00 battery, and a $100.00 for a service call. All in 10 minutes, I don't mind the service call, but the battery fee was a bit excessive. Plan to do my own trouble shooting from now on.

Antoinette McAnallan was most helpful with respect to alarm notifications, contact list and how…read moreprocess works. And, she was most patience and understanding relative to my queries. Bravo, Antoinette.

Excellent work! Lady B has done so much for our home and property. Wiring I didn't think was…read morepossible and she made it happen. She take a challenge and works it until its done! She loves what she does and you can tell by the quality of work she leaves behind. I have used Lady B on several projects here and she has never disappointed me! Impressive and skilled, I will never hire anyone else but her. Cheers Lady B, thank you for another great job :)

She came out and gave us a quote. It was reasonable and the work started TWO days later. The work…read morewas done by two highly trained people. They came in and did the work beyond are expectations and didn't leave a trace of mess. We would not know they were there except our wiring problem was fixed. Service, quality, and value were there!!!

Another amazing and clean job! I would hire Manny and Carlos again for future installations. This…read moreis now my second AV installation and like the first, more than happy with the quality of work and setup in preparation, as shown in the photos.

He's great ! Easy to communicate with and get my project moving fast ! Couldn't complete it without…read morehim

Jose and his company were amazing at installing a 6 camera Power Over Ethernet system during my…read morehome remodel. I was a Deep Sentinel customer with wireless cameras and wanted to upgrade to wired. Jose designed an entire system with me and worked to coordinate his work with the remodeling. By doing this we were able to run all cameras with virtually no conduit and made the entire system seamless with our house. Jose worked so hard for us and worked with us when he had to make extra visits due to coordinating with construction. I know he did more work for us than originally estimated but the final job was 1000% amazing. I would recommend Jose to anyone!

Jose is extremely professional and very knowledgeable. He is super helpful and always goes the…read moreextra mile to serve our needs. He is patient with my lack of "techy" skills and has really been kind about training us on the systems he installed for us. He was great every step of the way!

It's a good system while you have it. Just don't expect them to understand when you tell them that…read morethey sent a technician out upon your request to disconnect the equipment, but wouldn't take it with him. They didn't even have a record of that! I was evicted the day after Christmas, and I wasn't given a lot of time to grab things to their liking. So the equipment was tossed into a dumpster by the contractor hired by the now-former owner to clear out my stuff. I told them that if they tried to take me to court over it, they'd face a truckload of embarrassment. The rep claimed I said I was hiring a lawyer. I never said that. I got enough problems as it is now. I don't need this. They've effectively killed any thoughts of me recommending them.

I actually worked with Vivint for a season in Alabama area back in 2021, and was one of their top…read moreperformers for technicians. At first it seemed like a solid option for a company/job, after a couple months I learned the sour truth. 90% or more of the sales reps just lie and cut corners (illegally). They forged signatures, hid information (actual costs, cancellation timeline, etc.). So many times have I gotten totally done with a 4 hour install (not paid by the hour only what's installed I get paid for) just for the homeowner to be blindsided by the actual cost when I go over the system and make sure they know what they are paying and it's usually not even a close number to what they were told (customer expected $30-$40 a month but is getting charged $80-$90 a month or more). Besides the low morals in the sales side of it, they don't care about employees at all. All the technicians were treated horribly and never got more than pizza party rewards for hitting HUGE milestones when the reps got things worth $500-$700 for the lowest prize, top prize was a brand new Porsche, us technicians got a backpack that fell apart after a month. The other technicians would leave trash and occasionally take items that aren't theirs including personal information from a customer. One technician borrowed a customers phone to "help download the app" he then went into the camera roll and found personal photos meant for no one to see and sent them to his own phone then deleted the message to hide the evidence, then sent it to a group chat with the other technicians in his friend group. I not condoning this behavior or these actions gathered more than enough information and reported it to management who then shrugged it off and swept it under the rug and proceeded to make rest of my time there a living hell. Would not recommend working FOR them and frankly their system is just mid at best, just use a ring camera it's cheaper and the same if not better quality.

I recently decided to upgrade my security system since technology has come a long way in 10 years…read more California Security Cameras did the upgrade for me and the entire experience was exceptional from start to finish. A quality security system is truly invaluable when you consider the peace of mind it brings, and this is a company you can absolutely trust. The process began with excellent communication from the office before any work was even scheduled; they provided quotes in a timely manner that were easy to understand and fit perfectly within my budget. What impressed me most was that they use only quality equipment, and Israel took the time to review both what I needed and what I didn't need, which was equally important to me. Israel and his team can be counted on to show up right on schedule and complete the work in a timely manner. The installation itself is top-quality, with a lot of care going into strategic placement to ensure total coverage. Before any work started, Israel walked through the property with me and openly listened to my needs before deciding on the final camera placements. Additionally, they are respectful of your home and animals while working. they take care to close gates and doors when coming in and out which was important to me. Once the installation was complete, he tested the entire system, ensured all cameras were adjusted properly, and then personally went over how to use the system. I'm the type of person who asks a lot of questions about projects before, during, and after, and Israel and his team made sure that I fully understood everything before wrapping things up. If you are looking for a professional, reliable security team, I highly recommend California Security Cameras!

Israel and his team offered top quality services, installed 7 POE cameras for me and for the…read moreoutdoor ones, used pipe for proper wire concealment and protection, and painted them. His team were very punctual and friendly, easy to work with for a fair price.