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    Smart Caregiver

    2.0 (1 review)
    Closed 7:00 am - 3:30 pm

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    Services - Smart Caregiver

    Security monitoring services

    Security system installation

    Security system repair

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    11 years ago

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    Vivint

    Vivint

    (2 reviews)

    It's a good system while you have it. Just don't expect them to understand when you tell them that…read morethey sent a technician out upon your request to disconnect the equipment, but wouldn't take it with him. They didn't even have a record of that! I was evicted the day after Christmas, and I wasn't given a lot of time to grab things to their liking. So the equipment was tossed into a dumpster by the contractor hired by the now-former owner to clear out my stuff. I told them that if they tried to take me to court over it, they'd face a truckload of embarrassment. The rep claimed I said I was hiring a lawyer. I never said that. I got enough problems as it is now. I don't need this. They've effectively killed any thoughts of me recommending them.

    I actually worked with Vivint for a season in Alabama area back in 2021, and was one of their top…read moreperformers for technicians. At first it seemed like a solid option for a company/job, after a couple months I learned the sour truth. 90% or more of the sales reps just lie and cut corners (illegally). They forged signatures, hid information (actual costs, cancellation timeline, etc.). So many times have I gotten totally done with a 4 hour install (not paid by the hour only what's installed I get paid for) just for the homeowner to be blindsided by the actual cost when I go over the system and make sure they know what they are paying and it's usually not even a close number to what they were told (customer expected $30-$40 a month but is getting charged $80-$90 a month or more). Besides the low morals in the sales side of it, they don't care about employees at all. All the technicians were treated horribly and never got more than pizza party rewards for hitting HUGE milestones when the reps got things worth $500-$700 for the lowest prize, top prize was a brand new Porsche, us technicians got a backpack that fell apart after a month. The other technicians would leave trash and occasionally take items that aren't theirs including personal information from a customer. One technician borrowed a customers phone to "help download the app" he then went into the camera roll and found personal photos meant for no one to see and sent them to his own phone then deleted the message to hide the evidence, then sent it to a group chat with the other technicians in his friend group. I not condoning this behavior or these actions gathered more than enough information and reported it to management who then shrugged it off and swept it under the rug and proceeded to make rest of my time there a living hell. Would not recommend working FOR them and frankly their system is just mid at best, just use a ring camera it's cheaper and the same if not better quality.

    California Security Cameras

    California Security Cameras

    (169 reviews)

    North San Jose

    I recently decided to upgrade my security system since technology has come a long way in 10 years…read more California Security Cameras did the upgrade for me and the entire experience was exceptional from start to finish. A quality security system is truly invaluable when you consider the peace of mind it brings, and this is a company you can absolutely trust. The process began with excellent communication from the office before any work was even scheduled; they provided quotes in a timely manner that were easy to understand and fit perfectly within my budget. What impressed me most was that they use only quality equipment, and Israel took the time to review both what I needed and what I didn't need, which was equally important to me. Israel and his team can be counted on to show up right on schedule and complete the work in a timely manner. The installation itself is top-quality, with a lot of care going into strategic placement to ensure total coverage. Before any work started, Israel walked through the property with me and openly listened to my needs before deciding on the final camera placements. Additionally, they are respectful of your home and animals while working. they take care to close gates and doors when coming in and out which was important to me. Once the installation was complete, he tested the entire system, ensured all cameras were adjusted properly, and then personally went over how to use the system. I'm the type of person who asks a lot of questions about projects before, during, and after, and Israel and his team made sure that I fully understood everything before wrapping things up. If you are looking for a professional, reliable security team, I highly recommend California Security Cameras!

    California Security Cameras was absolutely amazing. When I didn't feel secure, they stepped in and…read moretruly made safety a priority. From the very beginning, the technician took the time to walk me through the entire process and made sure I fully understood how the system works. I never felt rushed, only supported, respected, and truly valued as a customer. What stood out most was how much they genuinely value their customers' security and peace of mind. He went above and beyond to reassure me that I would be happy with the product and that everything was set up properly and working exactly as it should. The level of quality and value in both the service and the equipment was outstanding. He worked within my budget, offered multiple affordable solutions, and was patient, knowledgeable, and kind throughout the entire experience. They also made it clear that they would be there if anything ever happened with the system, which gave me real confidence and trust. What is truly amazing is how accessible the technician is and how responsive the company is overall. You can always reach out and get in touch with someone when you need help. They genuinely make sure their customers can get a hold of them even after the installation is complete. Many companies disappear once the job is done, but California Security Cameras continues to be available and supportive. This is honestly the best service I have ever experienced. I am extremely thankful for their work and highly recommend California Security Cameras to anyone looking for reliable, high quality, and trustworthy security support.

    Smart Caregiver - securitysystems - Updated May 2026

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