This is my go to place for party and food supplies, torani syrups and they are one of the few that carries my favorite ice cream flavor of Haagen Das. It's a great place to buy in bulk if you don't have a Costco or Sam's Club membership. First Street brand has some good products as well, so I don't mind buying the generic brand of certain things like their cotton candy. Customer service at this location has been efficient yet friendly. Everyone looks so busy but not too busy because they're always ready to help you out if needed. read more

Located on Madison Ave and Los Alamos Rd in the Murrieta Madison Square shopping center near Best Buy with plenty of parking. I needed bulk ingredients for a work potluck (108oz chili and a tub of sour cream) and knew I'd find them here. No membership needed. I enjoy Smart & Final stores because they carry both, standard grocery sized and club-sized, bulk items. They offer fresh produce, bakery section, meats, dairy, fresh flowers, and more. The store is clean, spacious, fully stocked, and well-organized. Shout out to 'Robert' for a speedy and friendly service at check-out. Overall, it's always a great shopping experience because I find what I need. read more

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Ever since I've started BBQn more I've been looking for stores with the best deals on meat. Off all the stores that came to mind, I never even thought about Smart & Final; especially when it comes to grocery stores in general. However, I was pleasantly surprised to see the deals and selection of meats, produce and other items. This will be my go-to spot from now on! read more

Discrimination and disrespect! I came in with my daughter to purchase groceries and supplies. We were at Carla's register and using sun books cards. She was completely rude and disrespectful to us because it was taking longer due to the sun buck/government assistant funds that we were using. She made multiple comments to the people behind us in line and another coworker about how long it was taking. She sighed out loud and her body language was extremely disrespectful to us. This behavior is unacceptable and discriminatory. It should absolutely not have happened and was completely unprofessional! She should be removed completely. You don't treat people with less respect because they have government aid. This is lawsuit ready read more

Not smart to shop here and the only thing extra here are their prices. We were turned off by the over priced pumpkins at the door and their "fresh" flower section where 95% of it was all wilted or beyond dead. All the employees here at this location look completely miserable and long lines with only one register open. Would not return, this was our first visit and we were completely disappointed! Went to the 99 cents store and got a pumpkin for half the price of this store as well as cute potted flowers for 1/3 the price of your dead flowers. read more

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Great Smart & Final, occasionally out of stock of some baking items, however, it serves a need and is a nicer Smart & Final with great staff. read more

in Murrieta, CA. This small warehouse-type store is a good alternative for the big ones. Albeit, items will cost a few cents more here than at the big Whse stores, but if you factor in your gas, your time, the ease of parking, it may be worthwhile. You will find just about anything you are looking for from produce to bakery, wine/spirits. It is always clean, even the restrooms, and that means a lot these covid days. I'm even attaching a photo of the restroom for verification. Lines are short, service good. read more

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Just left this location, Smart and final Murrieta on Madison. The guy that was checking me out and by that I mean, ringing up, my groceries was named Eddie. He was super friendly and didn't waste any time. Overall great experience from a super nice guy. read more

Very rude service by Christina every single time she is working the register. I went on 2/7/25 at 8:49 am and when they called for backup, she was obviously inconvenienced and bothered by the request. This is who represents Smart & Final? read more

I love Smart & Final for everything but the fruit. The fruit like blueberries as an example are old and usually moldy. I have been in there several times and same thing every time. Strawberries and peaches too. Love everything else though read more

I can't say enough about the customer service I get here. I'm a business owner and have alway received top notch service here. CJ is the best. She always takes care of business. As for anyone that knocks the cashiers here and thinks they work slow, I'll disagree with that. It's just like a bank, one minute there's one person in line , next minutes there's 10 people in line. Keep up the great job!!!! read more

I am a regular shopper and always find the employees very friendly when I walk in. I like that I can count on grabbing a rotisserie chicken in a pinch and the produce is always fresh. Store is clean and management is very helpful. Will always be my go to store!! read more

This place is like home, great staff great people love shopping here. We have been shopping here since we moved here about 10 years ago read more

The absolute worse customer service I've ever experienced. I need to come her 4x a week for My business needs and never are they remotely nice they all act like they're forced to be here. Even the manager is rude. This place needs employees who appreciate having a job read more

Gross produce, messy store. Clueless staff. I asked an associate about a beer that was empty on yhe shelf and the quick response was "if its empty its empty" I found said beer on a display nearby. read more

Smart & Final Extra! - a bunch of tomatoes - Grocery Near Me - Murrieta, California

I gave this review 5 stars based on one individual in the store. She asked me to fill out a survey but I lost the reciept. the manager Ashley is always so helpful. I have witnessed her numerous times going above and beyond for her customers and coworkers. She is friendly and always has a welcoming smile. My first experience with her was a couple years ago when I must have looked lost because she asked me if I needed help finding anything. At that time I rarely shopped at smart and final. She is the only worker who I hear offering her assistance in the store. She is the reason I still shop at smart and final today! read more

This Smart & Final has bad customer service. the cashiers don't have a clue of being attentive to customers, specially this kid Olyander. He seems to be in another world. read more

Heads up managers !! pay attention to your customer service associates. It is very unprofessional when a cashier and sales associate is gossiping about another co-worker in front of a customer (not whispering at all) the whole front end can hear their conversation. The worst part of this experience is that I was not once acknowledge nor given a simple thanks for my purchase. As a customer I am also in the retail business, this is not a great example of a customer service and customer experience. This is not the first time I've encounter this behavior from a staff member from this store. Is this the culture and attitude of this company? I've decided that I am taking my business somewhere else. read more

Needed to pass by the store for a few quick things and came here. The place has all the essentials of a big grocery store. I really liked how quickly I was able to grab what I needed and be in and out of there fast. The store was clean and organized. I also liked how they had a lot of good deals on many items so I did not spend a lot. read more

I spend around a thousand bucks a month at this store. I happen to drink a particular iced tea and buy it 5-7 cases at a time. I have spoken with Jeff, the manager who assured me they would keep enough on hand. I have to battle them every time I go because they dont have any in stock because their employees are incompetent and do not order properly. I just hung up after being on hold for over half an hour waiting to speak with Jeff. I will be forced to drive to Hemet in the future read more

One of my favorite places to grocery shop. Never thought I'd say that about a bulk store, but they recently remodeled and they have more fruits and veggies, great meat and cheese selection and all the usual breads. Christina is amazing! She remembers her customers and has such a positive attitude. All the staff is pleasant and it has become one of my go-to stores. I wish I could remember the young man who loves butter as much as me, he's a great employee too! Give it a try, it's affordable and convenient. read more

I could not be more livid. Naturally I feel the need to vent via the internet. I came to this Smart & Final over a month ago and asked about purchasing a large order of beer while buying some other items. The checkout clerk tells me I can just call a week before and they can order it for me. I wait a few weeks and I call and place the order. The girl on the phone takes all of my information and I ask how much it will be. She explains It has to be paid for in person which I totally understand. They need to confirm someone over 21 is purchasing it. No problem. I ask if they need a card on file or anything. Nope. Okay I assume it's all taken care of. The day comes for me to pick up the beer. I call before driving over. I am told they have my beer in back- not super happy that it's warm but whatever. I drive to Smart & Final and ask to pay. I am then told they DO NOT HAVE MY BEER BECAUSE IT WAS NEVER ORDERED! So as a friendly reminder- maybe think twice before relying on this company to fulfill your party needs. Guess I'm headed to bevmo. read more

If I could give my recent experience zero stars, I definitely would. I had an employee (AMANDA) flat out lie to me about changing a price tag on an item that was on sale. I raised no fuss when paying, just let her know that it was. wrong and honesty was all I wanted as a customer. That was all fine and dandy though, I get it. But to add salt to the wound, Amanda then proceeds to talk about my aunt and I as were are exiting the store. That's when my aunt turned around and gave Amanda a good tongue lashing for being dishonest and disrespectful. Her manager Shelley was of no help at all and told me to exit the store. As a baker and small business owner I have always gone to this store and recommended other associates to shop there, but I will no longer support their business. read more

If you have a baby with you this is not the place to shop. I was with my daughter and Granddaughter and the baby had a massive blowout. But, there is no changing station in the store. There's plenty of room to install one but, apparently no one cares to. So, we had to change the baby in a shopping cart. Super sanitary right? We did bag the diaper and throw it in the trash. But, disappointed in Smart and Final for their disregard for Mom's with babies. read more

This store needs new management. Perla and Christina are rude and always talking. They cannot be bothered for anything. They are rude to their cashiers also when cashiers call them to open or for help. I have witnessed this on numerous occasions. Associates are seen wearing air pods while working and do not provide you with any customer service. Perla will be on an aisle listening to music on speaker on her phone... very unprofessional. Be careful and check your dates. I always have to check dates when I buy yogurt because usually the first one I grab is expired. The gentleman who works in deli is rude and unhelpful. He says if its empty on the shelf we do not have it and then I have had another associate go out of her way to make him help me and there was more product on top. I only shop here for last min things now because each experience I have is unpleasant. There are only a small handful of polite and professional workers here. The rest clearly are not supervised or trained properly. read more

This used to be a good store. The staff was courteous and cared about customers. The prices were comparable and the restrooms were taken care of. This store is steadily slipping in its quality all the way around. I was in there yesterday and I had a problem with one of the products literally exploding when I picked it up. I went to one of the staff who didn't seem to care whether I had a problem or not. When I went into the restroom to get cleaned up, the water pressure was very low and there were no paper towels. I had to walk around with oil in my shoe. The checker was really slow and pretty arrogant. Not a very good finish for as bad of an experience as I had. Their prices were high. I'd have a much better experience going to Costco. At least I know what I'm getting into with Costco. I'm going to think twice about going back to this Smart & Final! read more

Funny how different Smart & Final stores can be, depending on who is running the show. Went today because they are the only store that carry bulk buy, Lipton iced tea bags that make a gallon of tea per bag. Way cheaper than using the small, single cup tea bags and S & F has a good enough price to make a trip rather than order from Amazon or something. Now I'm not so sure after visiting this location. SO MANY pallets in the aisles making it hard to navigate certain areas of the store but bigger problem yet is that all the food was sitting there with no one putting the stock away! Unbelievable...hams in boxes sitting out near the deli case for who knows how long with no employees in sight. Plus, only one cashier so it's not like everyone suddenly had to open up some more lanes. I would hate to be the poor bum who bought one of those hams that sat out of refrigeration. Unless there is a big change in how this store does business I will only buy our gallon iced tea bags, and not any potentially spoiled food items. read more

Smart and Final is great for your basic prepackaged foods like chips yogurt canned goods etc. I'm honestly not a fan of the meat department (really small) the fresh fruit & veg had been hit and miss for me (I'm very picky on those). I am impressed with their First Street store brand. The canned corn and green beans are great, my only issue is that they only sell spinach in huge restraunt size cans. I would love some smaller cans of spinach. I prefer their split top bread for a filter and change. The store is clean and the staff are excellent. One gentleman pulled down an item that was on top of three others on the top shelf. Cashiers are great and very cautious with your squishable items. I will continue to shop here. read more

I shop here for my business just about daily. Best price for Torani syrups when you buy 6 at a time, total bargain and if they don't have the flavor I need I can order it no problem. Torani fruit smoothie mix is also great price but I wish they carried more flavors. I see some reviews complaining about crowded aisles but the employees are very accommodating about moving things out of the way. Personally I am glad they are always restocking so they have everything I need in stock. Checkers are no nonsense to get through the lines quickly so we can all get where we need to go. large selection of San Pellegrino, no chinotto though :( read more

Went to go pick up hotdogs at this store for a cookout and we saw the big package for $3.99.. go up to a cashier named Mary who scans it and it comes to $11.99 for being Beef Franks (guess hot dogs were sold out but the franks were left there). No signs at all saying $11.99 so basically had product thrown in the mix without them taking the proper steps to sign the franks. Mary then said oh the $3.99 price is probably the smaller size. No Mary... the smaller packages don't even exist for the Beef Franks for the Farmer John brand. So I said I didn't want them but she needs a void for the ridiculous $11.99 price.. manager comes over, does the void and Mary goes on and says, "They thought they saw it for $3.99." To which we said.. no there isn't a sign and you have your product mixed with the $3.99 wieners. She just ignored it. Once void went through, paid the rest for my transaction and she puts it through as Foodstamps.. when I'm clearly using a wellsfargo debit card. Had to wait a few minutes because the system is apparently slow at clearing out because she goofs yet again. TL;DR Mary is a terrible cashier. Terrible service, attitude, and quite honestly.. arrogant. read more

If I could rate 0 stars I would, I got really bad customer service from a mid 20-30 age girl, Maroon hair. I drove 7 miles to go to smart in final to leave with nothing in my hands. I got there and asked a question to yhe employee who was unpacking her shipment near me, she ignored my question. Then I went I asked her another question if she knew the price of an item that was not displayed, she told me in frustration "oh great now I can't hear the speaker and what they said" read more

They've got the best rotisserie chicken and it beats Costco's chicken. More selections in produce, milk and dairy.

Bad customer service! Lady was standing at counter 4 at 11:15am. I came to buy and paid money( not free) . Why did she look at me so weird and hater! read more

I love Smart & Final! They carry things you just can't find anywhere else and they don't extort you at the price register which is a bonus. I'm a huge fan of Costco and Sam's Club, but good old Smart & Final comes through every time. Big bonus: They just upgraded this one and it now has a huge produce section, again with reasonable prices. Keep it up S&F! read more

I shop here for my catering jobs and find that they have really great prices on almost everything in the store. My recommendations: -don't buy produce here, its usually not ripe or old -if you buy meat use it immediately or freeze it -watch for their little red stickers that will give you 50% or 25% off your item -their store brand is really good and cheap -the lines can be VERY long, so don't try and rush in and out -they more than likely have more of whatever you are looking for so just ask The cashiers have always been very nice and friendly when we have been in, and I will continue to shop at this location. read more

This store is great as far as value goes. It's pretty close to my work and is very convenient for me to stop in here fairly often to pick up odds and ends on my way home. It's always clean and fairly well organized. The only reason they get a three stars instead of four or five is because the staff seems very disorganized. Particularly in check out, I understand that there are difficult customers, but it seems like every time I come in, check out takes forever because the person behind the register doesn't know how to assist their guests with rainchecks or whatever randomcircahappenstance is going on. The shift leads need to coordinate with one another better as well, because there have been two occasions now when they have tried to call someone to the front lanes to assist with checkouts during the unfortunate back ups, after that person had already been sent home for the day. However, the staff has always been very friendly and they will have my continued patronage. read more

Very helpful. They always help me to carry my heavy shopping card loaded with theire goodies to my car. I can find every thing I need and I don't have to wait in a long line.....It's a fast check out and never more then 2 people at a time at the register. Will always shop at at smart & Final. They added more meat and fresh veggie/fruit sections........... read more

I called to see if they had a brand and product that I needed for a recipe I needed to make, I waited on the phone as he checked and when he came back on the phone I was assured by him that they had it, I explained that it was an hour round trip from my home to there store and I had no other reason to come to that area but oh yes they had lots. The next day I drive to there store and sure enough they didn't have the product and they didn't even carry that brand. read more

I come to Smart and Final pretty regularly to get paper goods and coffee. Their can coffee prices are comparable to Costco, which means I don't have to fight throngs of people, which I like. Their paper coffee cups, plastic forks and plates, etc are reasonably priced. Their food section is somewhat limited but you can probably get most of what you need there. read more

I love it here. Great prices on anything you see and it's all top quality. This is one of the few stores in Temecula Valley where you can buy dry ice. read more