Its always about the people. Let's face it - shopping at S&F isn't always the most inspiring experience, however the friendly employees who welcome and are kind, make all the difference. A shout out to Frances (during the day) and Sean (evening shift) - appreciate the customer service! read more

Went there seeing newspaper flier. On sale item was all gone, but at checkout counter, I asked and cashier got the item for me. The gentleman was very nice and friendly. read more

Smart & Final Extra! - Grocery Near Me - Sunnyvale, California

Hey shoppers! Smart and Final is a new store the one in Sunnyvale has been remodeled with new shelf's, new items heck its like a grocery store! lots of new stuff and the old is still there just updated. I like this store, one you don't have to pay to get in, you don't have long lines that take forever. Now if they served free samples then I 'd be all in. The prices are OK I just like that you can buy bulk items. I say when in need of stuff check them out. read more

I had to sit back and wait before I wrote this. I worked at this location all through the Covid crap putting my self and my kids and my wife who has heart problems at risk just to be treated like shit from the so called store manager they have working there. When my older sister was on her dieing bed I told the manager that I need to leave that morning on March 3 rd 2021 to go see her before she passes and all he could say to s you going to make your next shift when I clearly told him I would not be in till the falling week. At the time I was trying to become a key holder but when I got back to work he pulled in his office and told me I could not be a key holder because I took time off to go be with my sister. Well with that I lost all respect for that man but I showed up for and did my job. Now for the rest of that year and all through Covid I put up with his harassing ass telling me I wasn't gaveling when I did well the last time was it I left after I faced my Isles on a Tuesday in witch I had my lead walk them with me before I left and I walked behind him and it was all good but oh no I come in to that Thursday and I have pictures to look at saying I did not face the water witch was punched back but everything else was faced right all around it now that is a bunch of crap so I had to write this because like I said I put the life's of my family at risk through Covid and this is th thanks I got so the hell with crap company. read more

I wasn't all that impressed. Okay prices on some things. Cheap crap for others. I bought their "First Street" whole fryer chickens at $.79 a pound, thinking they'd be a great deal. I'm just glad that I'm only using them for making stock. Turns out, their idea of "fryers" means that they're not completely butchered: you have to remove the heart, lungs and liver yourself! Worst part is that Safeway had a sale about 3 weeks later on Foster Farms whole fryers that were completely butchered. I've checked a couple times since that first trip and not been impressed by their selection or prices. I'll stick with Costco or Safeway, thanks. read more

This is a good store and a great resource if you're busy and don't want to schlep around at Target or stand in line for five hours at Safeway. Small enough to not be overwhelming, large enough to have what you need. I sometimes find terrific deals on meat here; other times I just come for quick stock up on pantry stuff -- they have a great selection of things like baking supplies -- and the new bulk section is great, with good granola and stuff like that. Good freezer section too. I'm so glad they're there because my kid is always asking for popsicles and it's a quick stop. read more

I was looking for an item I wasn't sure Smart and Final had and even after checking almost everywhere, I was having trouble. But shoutout to Joseph, who even after searching and asking fellow employees, wouldn't give up til he found it! Thanks again Joseph for the great help! read more

I am a regular customer here but tonight's experience was the worst. I got an item that the price was higher than the shelf price so I asked my young daughter to go check the price. On her way to the isle 7, she slipped because there was water spilled there that of course she didn't see. There was no sign, nothing to alert her at all. The old man behind us saw her and didn't even helped her. When I heard her calling me then I left the line and went to help her up. Luke, the cashier said sorry and asked my girl if she was ok. I asked him to call the manager. A male employee showed up to look and didn't do or say anything like big deal. I asked him if he was the manager. He said no and left. Then a female employee showed up. She said that they were not aware of the spill. Even though, they were refilling all the shelves. She didn't even bother to say sorry or even asked if my daughter was ok. How careless? So insensitive. What kind of human being is she? When I asked her if she was the manager, she said so proudly: "yes, I am," to which I said well, you are not doing your job well because you should check your store properly to avoid any negligence. Her name is Nicole. Horrible customer service and horrible human being. Also, I got pictures of the spill. I will talk to the store manager tomorrow. I am afraid that the store manager is even worst than her by the previous reviews I read. I hope not because it is their responsibility to make sure the store is safe and at least be more human and care for clients injuries. read more

I am on a first-name basis with all the employees. Since the remodel it has become our go-to market for many items. Look for the Kosher Pretzel rolls and other items! Love that S&F has taken root in the shopping center down the street. read more

Was in area and heard it was a revamped super smart and final. Day after ad issued, did not have the two things advertised on sale. Cashier/manager very unfriendly and not helpful. Did not even know what items were on sale. Will never shop again at S&F. Deceptive ads and unhelpful staff, particularly the manager. read more

I popped in here once and thought it was a strange looking store: warehouse like unsexy shelving layout, cold, so quiet where only 2 employees and very few customers are around. Then, one day, after realizing what treasures I could find here, the baker in me went all woo-hooo! Read my lips - C H E A P E R than any where else on earth - at least that I know of - $4.50 for a 2-lb bag of Red Star Baking Yeast. I could bake a loaf of bread for every house in my neighborhood and still have enough to last me for a long time. Now, I just need to find those 8-quart containers on aisle 9 for my dough to sleep in overnight. Ooh, wait, giant bottle of pure vanilla extract - check! More delicious Ambiance Coffee - check! A gallon of Kikkoman soy sauce? That's excessive but I'd take a smaller package. A warehouse-style store with great savings on staple foods, restaurant supplies and culinary equipment, no membership fees, convenient store hours, easy parking and no wait at the check out line? Yes, yes, I'm a fan. read more

Have been shopping at the Sunnyvale Smart & Final for years, but no more. Over the last year their service has gone completely down hill. The checkers are not friendly and appear put out to even have to be there at all. Our shopping style is to stock up once a month or so, and then supplement by going to some of the other stores in the area for fresh fruits and veggies as needed. Last time I visited, I was still offloading my cart and they were asking me to move it forward - um, it still has stuff in it! Then, as the cashier was ringing up the items she looked at me and in a very rude tone ordered me to get another cart as the first one was quickly filling up. I'm sorry, not only are you rude but you expect the customer to do your job for you as well? Unbelievable. They do have a good selection of most items, and the prices are hard to beat. Their meat selection isn't the best, if it isn't name brand I won't get it - every time I have bought their First Street brand it is tough and inedible. I will continue to shop at Smart & Final, but no longer in Sunnyvale. It is worth the drive to Westgate, at least we will receive friendly service. read more

I just come here for my paper towels and toiletry needs. overall close to home & clean.

I do most of my grocery shopping here. The prices are better than Safeway, and you don't have to play games with weekly specials and a discount card to get a good deal. The decor is no frills, but I'd rather my money be spent on the food I'm buying than on fancy fixtures. There are a few items that you won't be able to find here, but you can do 80-90% of your shopping here, save money, and do the remaining shopping at Safeway, Trader Joe's, etc. Also, they usually sell Mexican Coke in glass bottles. read more

Great store. You can get in and out quickly. Over the years, they have broadened their selection so you can get all your basic, and not so basic needs met here. Many things are in regular sized portions - not Giant Family Packs. The staff is for the most part great. A few of the cashiers are real pros. They call up more if the line is more than 3 people. Decent produce - great salads and all the basic fruits & veggies. Good dairy section. Meat section is limited, but covers all the major meat & poultry categories. Easy parking. read more

They had only 1 register open and they had advertisements that were not ring up correctly. However the manager was very effective at taking care of the issues that arose. read more

I usually drop by this grocery store for grabbing essential items for dinner or milk or eggs just before picking up my child. If you'd like to visit this store, prepare for long waiting to check out your items since they have only two checkers(sometimes, only one checker:). I do hope they install 'self-checkout machine' or hire more staff! The staff members are usually kind though. read more

This store is small but it has what I need. Souffle cups. Yes, those pleated and rolled paper cups that make perfect baking vessels for my red velvet cupcakes. If this store doesn't stay in business, I'll have to drive to *gasp* Santa Clara for the next closest Smart & Final. read more

They have great sales and prices which is enough reason for me to stop by when I am working in the area. The lines so suck though. They are long and they only have 2-3 cash registers open. But if you have a big family or lie to buy in bulk for snacks or cheaper food, come here!! read more

Great prices and I love their milk selection. No hormones in milk and much cheaper if you buy two. Cons: Cashiers have a couple of times mishandled the change and given me SHORT of change. Is it a coincidence or a real accident? I don't know. read more

Generally speaking, I don't like this place. It looks dark and dull, aisles are weirdly separated with columns in between the paths. While prices are definitely cheaper here it feels unhappy. There are better, happier stores. read more

I just read a review that had virtually nothing positive to say. Altho I don't do my major shopping here (I've been 'shopping' out of my too full freezers), I definitely go frequently enuf to write this review. I have never met a clerk there who wasn't pleasant or helpful, I always call bf I come to be sure they have at least the important things of what I need, esp if ithey are on sale, & they have ALWAYS willingly gone, looked and reported back. I have never been there that they didn't have wonderful reusable plastic bags for taking food home and their toilet paper/tissue/women's tampons/pads always have some stock except in the very beginning of the pandemia when people were shopping in huge quantities for these things. There is a wide variety of cheeses, meats, breads, drinks, frozen food, and produce. Some of the produce is outstanding but not all of it delights me so I don't buy what I don't love -- thanks to the staff at S&F Sunnyvale (the newer S&F on Prospect is larger, nicer looking and also has a very helpful staff. read more

If you are into the over priced pampered glitz grocery stores stay away. If you want good prices on staples (bulk meat, milk, cream, butter, flour, BEER) this is the place for you. They have a good but not great selection and some items are priced the same as Safeway but it is hard to beat the price on bulk beef (ribe eye, new york,) pork butt and bacon. Don't go after work or during lunch hours to avoid longish lines and you probably won't see more than 2 or 3 people in line at a time. read more

I prefer to shop here vs Costco since a) checkout is faster b) pricing is great and c) not as crowded. They have a decent wine selection area also. Don't really know what else I can add that hasn't been said. read more

Since the remodel, this is my new go-to supermarket for everything. Sometimes the shelf restocking is a little slow, but I feel like I'm getting Costco pricing at Safeway quality and selection. (Maybe a mild exaggeration but not by much!) I've lived in this neighborhood for 30 years and always wished for a good supermarket in this space - and we finally have it!!! Thank you Smart & Final! read more

This Smart & Final is a fine stop if you are looking to get great deals on grocery basics or party/restaurant/business planning necessities. The overall layout of the store is very clean, and they are almost never out of stock of anything. They have really good prices on items like lactose-free milk, yogurt, and even the basic fruits. It's also an awesome place to stop by if you're looking to buy a basic bouquet of flowers while heading to a party or any occasion. My main issue with this place is the staff. First of all, I once was being assisted by one extremely angry cashier a few months ago who took his anger out on my mother and I when the item he was trying to scan wouldn't scan. I'm pretty sure he was having a bad day, but I wouldn't even treat somebody like the way he treated us in a non-customer service setting, much in the setting he did. Second of all, this store is so understaffed. There can be like 10 people in line and only one person assisting with checkout. The people that are working the front end to try to get you in and out as fast as possible but there's only so much that can be done when there are one or two employees for like 20 customers (some of whom are looking to buy carts full of items while others are buying a carton of milk). As you can imagine, frustrations can really arise with this kind of situation. In any case, if you're not in any sort of extreme rush, I do recommend stopping by here because they have really great deals and it's a very practical store to shop at. read more

I'll leave the names out of this review and save them until I complain to corporate tomorrow. It's bad enough they have long lines most of the time, the checkers are oblivious to it and won't call someone else to check, but every other time I go in there I find something out of date. I was in there today and found all these croutons on clearance except for one flavor. I checked the dates on the clearance flavors and they were all eight months out of date. I then gave the out of date packages to this clueless girl working there (doing them a favor by pointing this out) and asked if she could mark the clearance price on the good croutons since the flavor I wanted was way out of date. She said no and I asked for the manager. She told me the manager was at lunch so I asked who's in charge. She had to think about it for awhile and then I was talking to another kid with a brash attitude who also said no about a price adjustment and then he just walked away. I then asked the girl, who in management has the authority to make price adjustments- the guy at lunch?, the store manager? She obviously didn't no anything and then said "Don't imitate the manager or talk behind his back" WTF? I spent 15 years at Safeway (some in management) and would never say that- especially in a threatening manner. I asked her if she even knew what imitate means and what do you mean by I'm talking behind their back. This girl is an idiot and her behavior was completely unacceptable. I finally waited for the guy in charge to get back from lunch and, after explaining the ordeal, he apologized and thanked me for pointing out the out of date product. At least someone there knows something about customer service and those first two need some training while that girl needs to be written up!! read more

Great prices, bulk and frozen items, go there for specific items (It's It ice cream sandwiches $10 for 12!).

as long as they carry what you need (and sometimes it's quirky and eclectic) this is an awesome place - fast in and out, great prices, first place I always check read more

Good prices. Good selection. Clean store. HORRIBLE SERVICE AT CHECKOUT! They jam the other customers purchase against yours to rush you out without helping you to bag or prep your cart. I think if they could they would just throw your stuff on the floor to get you out of the way. I will not go to this particular S&F again. We will look for another one. read more

This store is great.i mean what do people expect?they cant do everything for people.butcher ur own chicken or go somewhere else.go to costco and stand in there long lines.go to safeway if you think they are better.my point is people are never happy.smart&final is a good store and although it may be a little pricy, or may not have everything, its good enough.It has your everyday milk, bread and eggs. read more

The Smart & final worker are helpful. one lady was helping me she is very nice her name is Shaibn

to few checkers, so long waiting---often out of some common milk brands----management does not seem to have a clue---