I have to say, this is still one of the most beautiful malls around. It's just sad that massive…read morespaces are empty. Macy's gave up its top floor to make room the The Canyon concert venue which sadly is now gone. The huge Nordstrom's with the parking structure attached is empty as well as the Sears. I think that the AMC theater and the Main Event arcade and bowling are the main draw. That being said it is still very clean and well maintained and the Christmas decorations are some of the best I've seen.

Love this mall, only thing that could be different is maybe removing the Magic Chest vending…read moremachines as they take your money and when you contact the company, they don't even find the representative so you can get a refund of the money you just wasted. They're not even a company in the US they're Canada based which is fine, but have representatives out here for the machines you have in Cali.

I had such a great experience at Tilly's thanks to Alyssa R! She was incredibly friendly,…read morewelcoming, and helpful from the moment I walked in. She took the time to help me find what I was looking for and made the whole shopping experience easy and enjoyable. Alyssa provided excellent customer service and made me feel like a valued customer rather than just another sale. It's always refreshing to come across someone who is genuinely kind, patient, and attentive. She definitely deserves recognition for going above and beyond. Thank you, Alyssa R! I'll definitely be back!

Where do I begin? So I come in because I wanted to do a return. I wanted to return a shirt and…read moreexchange a hat. The hat didn't fit good that I ordered so I wanted to exchange it. The girl that helped me at the register seemed a little brain dead. She returns the shirt and then I tell her I wanna order the hat because you guys don't have it in the store. So she asked me so you wanna re-order this hat and I said yes and for some reason, she's having a problem at the register with my phone number and she had to ask me for it at least seven times, it was extremely annoying. I don't know why it took her so many times. I don't think she had a clue what she was doing at the computer. I have no idea if she knows how to work that computer but definitely seemed like she didn't. As I mentioned, she asked me do you want to re-order this hat? I said yes I do and she looks at the hat and starts the order. Now obviously I'm assuming she's completely doing it right so the transaction was over and I left. Later on that day, I look at my email to see what's the status of the hat and she orders me a shirt instead. How incompetent can you possibly be to mess that up!? She told me you want this hat and I said yes, she's even looking at the hat. I don't understand how that mistake gets made. She looks at the hat asked me you want this hat but we don't have it in store and she said we'll order it for you. Absolutely dumbfounded how you can make this mistake. I wasted my time and now money is coming out of my account because of her idiotic mistake. Tillys, please hire people with working brain cells, cause clearly this girl doesn't have a single cell in that brain. What a disaster of a situation. Biggest waste of time. Completely unacceptable.

Marissa was amazing. She was the only cashier with a very long line on a Saturday evening and she…read morewas very patient and helpful and made sure everybody had fantastic customer service. She really deserves the best.!

Literally rudest worker ever works here. I was happy and…read moretrying to engage in conversation but she was literally the rudest person ever and looked like she hated her life

I have been here several times, they weren't there only once and they left a sign telling their…read morecustomers when they would be back. They have beautiful merchandise, I love their tops. The people who work there have always helpful to me. Remember if the door is open they are open.

If you have hours posted on your door you should really try and be open. Especially if you want to…read moresell your merchandise. This place took window shopping to another level, I literally stood outside the window wishing they would show up so that I could purchase some of the cute stuff. Sadly I waited around for about 15 minutes past their 10 o'clock opening time and no one showed. I expect for this place to be out of business soon. On a side note the barbers next door were very nice & cute so I would definitely go over there.

BSN pinning ceremony dress!! This store saved me!! WCU's pinning ceremony requires students to wear…read morethe Dickies Short Sleeve dress. It almost immediately sold out. Have been looking everywhere both online and local shops. I called this shop and the owner was very helpful. He held the dress for me to pick up. He has plenty in stock and the shop is well stocked. Thank you so much for your help.

My favorite spot for uniforms, they are not cheap but if you pick wisely you can walk out with four…read moresets for $165. I like the moisture wicking soft lightweight fabric with wrinkle resistant. I'm also a fan of Hello Kitty prints and this place carries plenty but if you ever find yourself with out of stock items you can always pre-order just about any kind & size. My second favorite is DICKIES they hold up in the wash. I hang dry for better color & long lasting wear. I found DICKIES long sleeve undershirt for a bargain hurry before there's none!

Totally lost my business, I've always shopped here for many many years, I'm a believer is…read moresupporting small businesses and the owner is always at this location. Today I went in to buy my daughter jazz shoes ( drove 20 miles for I moved) I asked if I could buy 2 sizes since my daughter was in school and could not try them on, and return the pair that doesn't fit. I was told I could but it would be for store credit $40... common.. I know they guy who was there was the owner... how about showing a loyal client some grace when I clearly told him the reason for buying 2. Needless to say I won't be coming back here... years of being loyal I'm done. Doing a nice deed goes along way in business, as I'm a business owner myself. R

Returns are STORE CREDIT ONLY. customer service could be better. First checker was not helpful and…read morewas on her phone the entire time I was in the store trying on shoes. No manager on sight. I spent 45 minutes on the phone explaining why I wanted a full refund.

My daughter needed a new pair of ballet slippers and I didn't want to purchase new slippers online…read more I wanted to find a place where she could get a proper fitting, especially since not all feet are created equal. Peggy was amazing--a true expert and very aware of sizing for my daughter.

Just started my daughter in dance and we came to buy her ballet and tap shoes. Not sure if I doubt…read morewith the owner but the lady was so helpful and knew exactly what size was best for my daughter. Definitely will be back!

Sydney and Desiree were so helpful, professional and friendly! Great service! They have so many…read morethings for kids. Clothes, toys, books, and everything you need for kids. Great place to shop!

I had a horrible interaction with your employee on a Sunday. I specifically drove over 20 minutes…read moreto your store because I received an email saying that your store closes at 5pm. I arrived after 4pm and your worker told me that the store would be closing in 45 minutes & i acknowledged it as I was browsing for specific items. She then seemed more agitated and let other customers know that she would be closing the register earlier than she had told me. I am shopping here because my funds are limited and wanted to see if they had something specific for back to school and was rushed to pay as she was closing the register and the store at 4:30. I showed her the email and she said that there was a sign on the door, which she put on after I had arrived that was a handwritten "closing at 4:30" when the printed sign clearly said 5pm. I literally got the email for new store hours at 12:08 pm today so was surprised and upset that I was rushed out of the store along with other shocked customers. Times are tough and their prices may be lower, but I'm sorry to say that they lost a customer because I wasted my time & gas to drive there only to be rushed out and not find the item my child needed as their shoe selection was limited for my daughter's size. I will not be coming back because the experience was negative and I feel like their email advertising for longer shopping hours didn't align with this specific employee & unless they do something to train them in customer service then you should be warned before shopping here.