My daughter needed a new pair of ballet slippers and I didn't want to purchase new slippers online. I wanted to find a place where she could get a proper fitting, especially since not all feet are created equal. Peggy was amazing--a true expert and very aware of sizing for my daughter. read more

Just started my daughter in dance and we came to buy her ballet and tap shoes. Not sure if I doubt with the owner but the lady was so helpful and knew exactly what size was best for my daughter. Definitely will be back! read more

The salesperson was rude and impatient. She will fire off questions aggressively to identify your needs and then rush you to the cash register. Also, keep your kids near. I noticed she is unkind to children. So beware if your little one takes interest in any of the cute clothing. She is not fond of them touching anything and will let you know. Overall, the customer service could be better! Short on time, I purchased what was needed. But if I had other options, I would have shopped elsewhere. Hope this helps! read more

I'm not sure what these bad reviews are about... I honestly was a little scared coming here for the first time today, worried I'd be dealing with some rude lady that a few of these reviews described but she was actually so awesome and incredibly sweet to my girls. I don't feel like she was rude or impatient in the slightest!! She's just a very direct woman and knows exactly what she's talking about....which I appreciate! Definitely coming back!! read more

Come Support Small Business Owner! There isn't many dance stores around but all around this store has me sold. From Great Service to the owner knowing how to size my daughter by just looking at her. That shows some real expertise. The store is small however you can find what you need here as they have plenty of options to choose from. Prices are reasonable too. With the great service promise you can't you go wrong. Def. worth a drive to buy dance clothes here. Con: it was a little hard to locate on maps as it took me around the building and the store didn't have a huge sign but it did have a flag to show you its there. It does say hair salon on top so if you see that you are in the right spot. Thank you to the owner for taking your time getting what she need for ballet and jazz. read more

Diamond Dancewear - Business location - Costumes Near Me - Chino, California

We bought my daughter several items here over the years, including shoes and leotards. She was only 3 or 4 years old the first time we shopped here. The last time we went Peggy told my daughter not to try on shoes unless she planned to buy them. She was young and that made her feel unwarranted pressure. We ended up just buying them somewhere else. She's almost 20 and still dancing. She told me she's scared of the lady working there and won't shop there. Life long customers are the best to have. It's unfortunate to have lost 100's of dollars due to poor customer service. read more

I signed my kid up for her first ballet class but didn't know how to buy what I needed. Sure, I could have bought a bunch of stuff from Amazon but I wanted to make sure that my child was appropriately sized and comfortable. Plus, it is always great to shop local. Peggy at Diamond Dancewear came to my rescue! She is super knowledgeable and very patient. She fitted my child with the right ballet shoes quickly and efficiently. She also advised on additional ballet essentials. We purchased ballet shoes, a leotard, and tights. Now, hopefully my kid will like ballet. read more

Been getting ballet, tap and jazz shoes for my oldest for the last 3 years and the owner is always super nice. She knows exactly how to find the right fit in a pinch. Her name is Peggy and she is so sweet!! They also sell dance clothes for ballet, gymnastics, jazz, etc. read more

The staff was very accommodating. I was looking for ballet shoes for my two girls and could not find a retail store with inventory. It was too late to order online. Found diamond dancewear on Yelp. The staff member was very informative. I had difficulty find the place since it is located in a large commercial area, however the staff assisted me and was very patient providing directions to the store. There was parking right in front of the store. Upon entering the store it was well stocked and very clean. We arrived to the store and there was a large inventory of ballet shoes and sizes. The staff member was efficient and knew all inventory and products ... very knowledgeable. We were in and out in less than 10 minutes and also sized both my girls go ensure ballet shoe comfort. read more

Great place to get all your little dancers clothing. Will be back again. The owner was such a great help to my little one. She made her feel very important as she assured her in finding the best ballet clothing and shoes. read more

Great service! The lady that helped us was so sweet and helpful. They have a huge variety of things.

What a wonderful store! I have been twice and both times I've received outstanding service. I'll be a return customer again and again. I purchased a few Gymnastics leotards for my daughters and they love them. While I was at the register I learned that many of the options are handmade! The ones my girls chose were made by the store owner and the fit was perfect. It feels great to have unique prints and to be able to support a local maker. read more

Diamond Dancewear - Handmade leotards - Costumes Near Me - Chino, California

Excellent service. A very knowledgeable owner helped with fitting dance shoes and we walked out happy. They had a large selection to choose from read more

Firstly the few reviews that claim Peggy has bad customer service couldn't be further from the truth... My daughter is 5yrs old and has become one of those kids that insists on picking her own stuff out... Well in some of her dance classes she had specific things she needs to wear. Peggy worked directly with my little one empowered her however also knew what our dance studio required so directed her to the right things. Peggy helped pick out exactly what we needed all while making my daughter feel special. Because we have only been dancing for a month, and this is where I know Peggy has earned our buisnes for life. She refused to over sell us. I was so happy with her service I wanted to spend more money. She wouldn't let us lol! If your looking for an honest, well stocked, knowledgeable dance store don't go anywhere else but here! We tried the other place in Rancho, Diamond might be smaller but actually has a much better selection! read more

The owner has been so helpful in several occasions! I am so thankful to have a local dance store with someone who is so knowledgeable and helpful! It's nice to support a small business too! read more

Just updating to say that they added a flag to make it easier to find :) nothing. By good things to say. Have been here several times. The prices are good and the service is wonderful. read more

It's interesting that the people who gave bad reviews are the ones who have only a few reviews. I came here for the first time and Peggy was very helpful. She was very patient on finding the perfect tap shoes for my daughter and she asked her to walk around, made sure she was comfortable enough walking in her shoes. They have great selections as well for dancing outfits. read more

Customer service is the best. We were welcomed since we put a foot in the store. The owner is very helpful, I have bad memory and don't remember her name but she was very friendly, helpful and patient with my 3 yr old. She showed us all options that are suitable for her age and classes she is going for. I definitely recommend the store if looking for any dance wear with staff that knows better! read more

We live in WA but went into this store while we were in CA. It was so amazing! My daughter has difficulty finding leos she likes, but the person working told her exactly what size she would wear of each specific leo she was looking at and she was right! They are now her favorite leos and we will definitely be back when we're in town! read more

Wonderful Dancewear and lovely service. Got shoes, tights and ballet attire and loved all their wonderful selection. Will come back for more. Excellent quality and professionalism!! read more

I love this shop. The owner is so darn helpful and knowledgeable. Very straight forward and to the point which I love. I'm a busy person myself and I knew what I needed and didn't want to get lost or overwhelmed with the options. I won't go to another dance wear store. read more

The lady was really sweet with my toddlers! And everything we purchased was priced reasonably.

I wouldn't normally be reviewing a dancewear shop, but wanted to tell of my experience with this one. I came here to get grips added to my daughters dance shoes by way of a tip from another student. The owner said they only do it for the shoes purchased at her store, and at a reasonable 8 bucks or so. I asked where else I could get it done, and she told me I would have a difficult time finding anyone to do it, and if I did, it would cost over $20. I figure this store must be doing very well in today's economy to turn down 2 pair of shoes at $20+. As I thanked her and walked out, she made a rude remark about the high school where the tip came from, and proudly laughed about it. Well, I did find a local shoe repair that cost $20, and I paid $20 less for the shoes than what she was charged for her shoes! It pays to look around. read more

My mom purchased my dancewear from Peggy while I grew up dancing when she was in Diamond Bar and am now buying my daughter's from her in Chino. Hard to stray from family friends and someone that knows everything about the studios preferences. Support local businesses! read more

Best customer service I've received in a long time. Person who attended us was very nice and knowledgeable. I would strongly recommend this place especially to new parents starting their kids in ballet who have a lot of questions. read more

I don't do reviews very often but the level of customer service I received from Peggy at Diamond Dancewear was so over the top amazing that I had to let everyone know about them. We were on our way from Aliso Viejo in to Chino High School for a Marching Band Competition this past Saturday and my son, who is in the Color Guard, left his jazz performance shoes in the band room when he changed. He texted me from the bus he was riding in that this had happened but since I am a Chaperone I was also on a bus heading to Chino. I pulled out my phone, went on the internet and typed in Dancewear in Chino. Diamond Dancewear came up and I called. I explained my situation to Peggy and since I had no way to come to her store she offered to come and bring the shoes to me. We guessed his size, she drove to the school met us there and the largest size she brought was too small. So this wonderful lady went back to her store, brought out 3 more sizes and luckily for my son one pair fit! She did all this for a sale of 1 pair of shoes for a kid who could not compete without them and only charged me what they would have cost anyone coming in to her store. I offered to pay her for the extra time and traveling but she wouldn't take it. You just don't see this level of customer service very often. I am a customer for life and will not hesitate to recommend her to all my friends that have kids in this program. Thank you, thank you, thank you Peggy for helping my son get the shoes he needed.!! read more

This place was recommended to me by my daughter's dance school where they specifically said to "ask for Peggy." Let me just say that all the negative reviews about customer service is correct. As soon as my wife and daughter walked into the store "Peggy" made her first rude impression. My daughter just got her haircut and received a lollipop afterwards and as soon as she walked in she was scolded and ordered to relinquish her lollipop to her mother. She then proceeded to tell my daughter not to touch anything. After the sale "Peggy" handed the tights my wife bought to my daughter and said, "here; so you wont touch anything." Let me just praise my wife for maintaining her composure and temper because I know that I would have had a different reaction towards this disgusting individual. They may have a large selection, but I would pay more to buy it online or at another store. Perhaps it's time for "Peggy" to retire. If you can not respect your customers then you do not deserve their business. Your better off avoiding this place and buying elsewhere. read more

I had a great experience with my daughter who is starting the dance team at school. I came in with a stroller and 2 other children and right away Peggy opened the door for me to greet us. I let her know what school we were from and she immediately went to work knowing exactly what my daughter needed for her outfit. She even knew down to the size without asking my daughter. We got everything we needed at a reasonable price. she even amused my 7 year old who was being a little monster trying to take everything off the racks to "try on". Overall a very pleasant experience. read more

Since the hours aren't on here I thought I would post it as a review Monday-Friday 11-6 Saturday 10-4 Sunday is closed I really wish they would open later because being a college student it's hard to get to places early with a full set schedule read more

Love the customer service. First time purchasing dance/ballet wear for my little one and was helped every step of the way With suggestions to save me money and that would be best option for my little one. Didnt incline me towards more expensive options but rather best option. Will definitely come back read more

My daughter is in Gymnastics and she wanted something different from what they sell at her school. The selection here for gymnastics is limited, but the owner was helpful. Prices are reasonable. The only thing that my daughter and I talked about is the owner has a loud voice. Maybe she was in the military or an instructor at a dance studio. Overall, very helpful and she knew exactly the size of my daughter without trying on a bunch of sizes. We will be back. read more

I dont understand why this place has so bad reviews. A little shocked actually, because my experience with this store has only great. Great service and I can always find the things I need. I was on the school colorguard team, which is a sport that tosses flags, rifles, sabers, intertwined with dance. For field shows and competitions, we would need to use dance shoes. I have about four pairs of dances shoes... Character shoes in nude and black, pedini's, and jazz shoes. I bought all my shoes here at Diamond Dancewear. The first time I went here, the lady was super friendly. She helped me find what I needed, the exact shoe, the tights, everything. I dont remember how much they cost, for it was so long ago. The rest of the shoes I needed, she would deliver cost to my house. That's right. She would drive to Diamond Bar, meet me somewhere say McDonald's, to save me the drive back out to Chino. That's very nice of her. I'm not sure what it is about everyone else, but I really like this store. I will continue to come back for all my dance supply needs. read more

Great place! I enrolled myself in a ballet class at my college and was looking up places in the area to get my leotard. I ran across this place online but read about the horrible reviews and decided to try elsewhere. After running around, an hour before my class started, I had no choice but to go here after a couple other stores I tried were closed. I called my mom to give me directions and she called the owner telling her that I was arriving. Obviously, she knew who I was when I walked in and asked me to sit down to start fitting me for my ballet slippers. She asked where I went to school and from that information she knew the name of my teacher! Amazing considering how many schools are in the area. I told her I was on a budget and she gave me the cheapest best quality items she had while always asking "is this amount in your budget" She was very fast and I was in and out in under ten minutes. She even gave me good advice about my teacher. I had a little money to spare so I asked for a ballet skirt. She said "I'd love to sell you one, but your teacher will have you take off the skirt halfway through the semester, so I wouldn't suggest you buy one" How greatly honest! Knowing this information she must have some connections with certain teachers/professors in the area, making me think she's the go-to-girl for dancewear. As I was trying on my leotard, a woman walked in just browsing for some clothes for her grandaughter. I was listening to hear if the owner would be rude (from the reviews I read) but she was wasn't in the least! She comes off as stern and is honest, and I think people take that as rude. However, she is great and I would advise anyone who plans to buy dancewear to go to this place. She knows her stuff! read more

We were desperate for some shoes because the ones we ordered didn't come in time for our show. We traveled from Victorville and were given such great service! We might just come down here whenever we have dance shoe needs. read more

Great service, personal fitting and great selection of dance wear. My daughter loves coming here... read more

Diamond Dancewear - Store outlook... - Costumes Near Me - Chino, California

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We were a little iffy about coming here due to some of the bad reviews. I wanted my daughter to be properly fitted for pointe shoes, therefore we were a little afraid of going to a chain store. So we sucked it up and gave Diamond Dancewear a try. It was the right decision! The owners daughter was running the shop and was very knowledgeable and helpful. Once we found the perfect size and fit of pointe shoe, we also had her help fit a pair of canvas flat shoes. my daughter swears she's never had a pair of pointe shoes fit so well! The prices were VERY reasonable (we just moved here from Missouri and have never paid so little for pointe shoes!) and she gave us a 10% studio discount. We had a wonderful experience and will definitely be back for future fittings AND purchase. read more

The lady in one of the photos, purple top, white hair, black pants, is very rude. She is short. She will not let me touch the shoes nor look inside. I am not allowed to try both feet, i am only allowed to try on one foot. so i cant feel both feet. I wear size 6 but she gave me 7.5. when i ask for 7, she said "too big for u". its turns out she only has 7.5 as the smallest size. she does not have size 7 at all. I will never shop in this store. read more

I love the owner. Every time I go there I tell her what I need she hands it to me, rings me up and I'm out of there. She's really good at what she does for sure. I think the place is a little steep in price but the quality is really good! I only go here now and I will continue to do so. read more

Peggy was absolutely the best! She got my girls and they were so excited to get special shoes for dance! Peggy literally looked at their foot and was able to fit them just right! read more

We were in desperate need for pink bloomers (out of all things!!!) for an upcoming Nutcracker ballet for my 12-year old daughter. Could not find them anywhere! Peggy at Diamond Dancewear went through the trouble of ripping her store upside down, but found a pair of the briefs we desperately needed. She spent an hour dealing with us with an outstanding attitude, smile, and absolutely best recommendations! I shall come to her store again! If you want an incredible customer service, come to the Diamond Dancewear and see Peggy! Thank you, Tatiana read more