Great selection Maria was very informative and there was no…read morepressure to make a sale. Will definitely return to purchase a quality bed.

We went there to shop for beds, Jamie assisted us. She was wonderful. She listened to our needs…read moreand concerns. Because she was such a great listener she was able to point out the exact mattresses and bed frames we needed. Absolutely grateful we bought the 2 beds at Bedmart. Without her I don't think we would have been well informed or well taken care. Best service, thank you Jamie

Been wanting to change out our beds for a while now because we've had the same beds since we moved…read moreto Ewa Beach in 1994! Finally took the plunge, though I waited until these bed places have their annual Fourth of July sales. After looking at a few places on Yelp, I decided to try MattressFIRM first because they had good deals, a bonus, and it's nearby. My sales associate was Kekau. She was VERY helpful, answering all my questions, letting me try out different mattresses, and pointing out which mattress goes best for the type of sleeper (i.e. side vs. back). She actually LISTENED to what I had to say, especially what I did NOT want. We even had time to talk story, and I found out I am her sister's classmate! In the end, I got a queen and full sized mattress and platforms. The platforms are the bonus! It's the adjustable electric platform that raises one end of the mattress, and it was INCLUDED at no extra cost! What a deal! Delivery was scheduled for the very next day! I cannot say if this is true for everyone's purchase, but since my mattresses were in stock, delivery was quick. In just over 24 hours, my new beds were set up, and my old ones were hauled away. The delivery guys were equally awesome. They were very careful about not hitting walls or other furniture. Set up was quick, and they were done in less than an hour! I would highly recommend MattressFIRM to anyone looking for new beds!

My family and I had a very pleasant experience at Matress Firm Kapolei. And it was all because of…read moreDanielle. She greeted us as soon as we walked in, she was very informative, showed us different options but was never pushy and she delivered such a great positive attitude. I highly recommend to ask for her!

Came to get an adjustable foot and head bed. Walked out with the Cadillac of their beds. Heat &…read moreCold- adjustable foot and head- full split bed so we can have different adjustments . Thank you for the amazing service and the 4th of July discount!! What a great deal!! Excited for the purchase!! Well worth the cost I'm sure!! Amazing service to Brianna & Lakhmi

DO NOT BUY A BED FROM THIS PLACE-terrible customer service, poor quality; they are scammers! The…read morewarranty is TERRIBLE! We have had our bed for 2 1/2 years; after many phone calls to a customer service that speaks English as a second language(this contributes to them not understanding the issues w/ the bed and them just repeating responses over and over that do not fix the issue). The service people they send out are incompetent (after 3 tries still same issue and they make promises that they do not keep). I am very patient but this company is 100% terrible! Their app doesn't work(we have had to reset our bed/app over 100 times in the 2+ years). The mattress leaks air after 3 attempts...Additionally, it squeaks when it is up in the sleeping position-the service people said that I should be okay with it being loud and annoying because it's over 2 years old! This is an $8000 bed; it should be 100% quiet.. (their warranty drops off quickly and you end up paying Hundreds of dollars for them to service it and for the expensive parts(my air pump was $500 w/ shipping and installation!!!)...Clearly some people have had a great experience and I envy them; the bed is very comfortable when it works.

Ask for Russ. She was super helpful. I visited this location several times over the course of the…read moreyear, and didn't purchase anything until recently. Russ has always been incredibly patient -- never pushy. Every single time I visited, she would be attentive and showed me different options they had in store. If I didn't see anything I liked on the floor, she would offer alternatives that I could purchase online. If you're looking for a fair and pleasant experience furniture shopping, visit the Kapolei location and ask for Russ.

Sean gave excellent service. Home World had an outstanding selection of furniture. Bought greatly…read morereduced floor sample, so the value was great.

It took me a couple of years and several trips to different furniture stores to decide on a…read moresectional when I moved to the west side. When I finally decided on one, I took advantage of the July 4th sales to purchase that and a coffee table. The in-store service was fine, and I understood that any customization of my sectional would mean that I would wait 4-5 months to receive my furniture. What I was not aware of was the ridiculous delivery practices in place. Here's how it works: 1. When your order is paid in full (you pay 50% upon order, then 50% when it's ready), you are allowed to choose a delivery date only, no time slot, not even a morning or afternoon preference. 2. Two days before your delivery date, you are notified, of the time slot during which your delivery should arrive. Did I mention there's not preference given? 3. If you are unable to accept your delivery at the time slot given, you go back to choosing another date and return to step 2. I found the delivery procedure very frustrating. While I did finally receive my furniture delivery, and I love it, I think it took me a month, and three delivery requests to finally get my furniture delivered. I guess the problem was that I work full time and was not able to block off a whole day to wait for my furniture delivery. It was very frustrating. The delivery guys were very nice and efficient, but something needs to be done about their scheduling!! I'm glad I won't need to purchase any furniture in the foreseeable future.

Came here just looking for some new furniture. Left with the bed frame of our dreams. AJ worked…read morewith us and helped us through the whole process. He made everything so easy. He even helped us find the best deals. Will come back for a mattress too.

Recently purchased a feathers sectional from Valyou Hawaii and we're very happy with it. The…read morecustomer service was nothing short of amazing and their product quality reflects it. If you're looking to upgrade your home and are stuck on trying to choose what company to buy from, go rig Valyou Hawaii.

We stopped by Valyou Hawaii while furnishing our new place and ended up getting the Pillow Sofa…read moreRecliner and the matching single recliner. Maria was the associate who helped us, and she made the experience really easy. She was patient, flexible, and kept communication clear the whole time. The sofa we liked was the last one available, and she helped us secure the floor model, which worked out perfectly for us. She also followed up during our move and helped coordinate the delivery so everything went smoothly. Great customer service, smooth process, and we appreciated how easy Maria made everything. Definitely a good experience overall.

Cool workers and awesome staff especially the management…read more. Bunch of real hardworking dudes producing quality beds... They hooked it up for sons babyshower and made me a special pillow top for his toddler mattress.

Finding a seat…read more.. I've purchased several items at INspiration on Kapiolani but since I was in the area for other reasons I though why not give this locations peek since they do have lots of options for all types of furnishings. Obviously located in Kapolei Commons which is amazing as there's lots of free parking options you can find them all the way at the end after Target near the theater which is nice that we didn't have to fight to find a stall as it can get quite busy in that part of the shopping center. Walking into the spacious showcase floor we were greeted by a staff to a point that we didn't need any assistance at the moment as we started to look for a chair...yup just a simple single chair which sounds easier than done we came here knowing that they do have a great selection to choose from and found prices from $79 to $499 for a single chair lol! All the way in the back there is a section that they consider the "outlet" prices which looked the same as the rest of the prices so it didn't seem like it was a discount as one was a floor model that should be the obvious discounted price to offer but didn't find anything in that section. With that we did find a chair that fit all the boxes that we were looking for and found the sales staff to finalize the sale and as she did her thing we paid and was given the chair as I asked if they had it in stock to the answer she replied yes they did..yay! She walked over and gave us the chair from the floor...and said this was it? To her defense it was New Year Day and the warehouse was closed BUT didn't confirm that if the floor model would be okay and still sold it to us at full price...she thought that we didn't mind. I didn't appreciate the lack of communication but took it anyways paid and got our paperwork to which we walked out the door quite disappointed to which she chased us down later cause she need the tag that was attached to it lol, then came back again for the paperwork to confirm we got the item...not impressed with the professionalism and communication as it all was very basic yet done so poorly for just a chair thankfully it wasn't a whole set of furniture.

just looking. We…read morewere just browsing. Really we were. And we found a table. NOTES: 1. The store is spacious and very well lit. Every type and piece of furniture imaginable is on display. 2. Sales associates are available to assist. 3. The warehouse staff was able to assemble the table for pick up. We were told to call ahead about 2 hours before pick so the staff had enough notice. Our sales associate, DJ, was most helpful, informative, and above all else, very patient. The table we had selected was on back order, and we were told we had to pay the full cost in advance to secure our order. BOTTOM LINE: Furniture shopping is tedious, but also fun at the same time.

Love that there is so much parking here…read more Walked in and was greeted right away. He asked what we were looking for and told us a little of the store and said he'd be around if we had any other questions. He was the only one who checked on us a couple times. Personally, I like that there was no one constantly asking but some people would feel it wasn't enough customer service. I went in looking for a night stand. There were so many but not exactly what I was looking for. I was also surprised to find a lot of selection and a few that were on clearance. Some of them were a little pricey for me but they were all very nice and looked of good quality. Will probably be back in the future for other furniture

First it's a big and nice showroom, with a lot of different options. It just felt like a turn off…read moreimmediately when there were a lot of staff on the floor and no one acknowledged or even said hello to us. We were wandering around and first didn't find anything. Then went into Slumberworld and bought a bed and frame. Upon coming out after closing that sale, we then saw a few workers who came up to us and asked if we needed help. Told Clifford what we were looking for and he pointed us in a direction of a gray dresser. But we found a couple others on our own and went with a different option. We decided we were going to purchase it and the store was coming to a close but we felt rushed out while signing papers to complete the transaction. We were hoping to go over the paperwork as we did for our Slumberworld purchase, but he just asked for our payment told us delivery was on Monday. We just wished for the acknowledgment and the personable experience as we did with Gerry. But overall we are still grateful we found what we were looking for and are happy with our dresser selection.

Danny and his partner did a really great job. I was originally going to spend only 800-900 bucks on…read morean Ashley furniture bedframe at the NEX but upon talking with Danny I decided to splurge a bit on a bedframe from him instead custom made for me. This allowed me to set my Temperpedic BedRiser/Boxframe and my Serta Form mattress together without it being to large for me to get up (it's still rather high but I like it that way!). He was very professional and the whole job after Taxes cost about 1400 dollars which is about average considering other big box places charge around the same for much more low quality wood. All this wood is solid and easily breaks down with no tools required! I love it! They also designed and made three separated roller drawers for storage underneath which makes good use of the underside of the bed. I am already using Danny to make me some new cabinet doors as well as I was so impressed with the finish and craftsmanship of his wood. Now you don't have to spend as much as I did but I wanted it to look perfect and it does! Pictures show the completed frame and then my bed fully made and I'll reference this review.

Danny is an exceptional artisan/furniture maker! He works with precision and artistry, and runs his…read morebusiness with high integrity, professionalism and heart, all rolled into one. I rarely write reviews, but felt like he needed to be honored for his work, so here I am. We wanted a unique large Monkeypod table, and did a lot of research all over the island for the best craftsmanship and overall value. We chose to work with Danny and it has been the best working relationship and product we got! The Monkeypod table he made for us is beautiful, and he even added a small shelf underneath for us to put our kids' stuff on when entertaining, per my request. It's perfect, even better than I had asked for! I will be commisioning Danny to make more wood furniture for us soon! I know he will become big, but I hope not too big to help me when I need him! ;-)