I feel like I just got ripped off! I just sat inside my car and got a good look at it after Mike…read moreleft and I'm not happy with the results. The main thing I wanted to do was get the smoke smell out and clean the interior. I chose not to get the $125 ozone treatment after Mike got here because once he shampooed the carpets, I didn't smell the smoke as much. However, he was supposed to still clean down the inside of the car and none of that was done at all!! The carpets were clean but under the seat the carpet and metal thing is still filthy! The inside (interior) of my windows and the rear view mirror are dirty and was not cleaned at all. The cracks of the corners of the front seats on the floors is still dirty, The inside of the doors still have trash in it and have not been wiped down( I've got pics). I'm not sure what I spent $200 for today but if it was just to vacuum and shampoo the front and back floors and inside the trunk, then I totally got ripped off today! I decided not to get the ozone once Mike got here because once he shampoo the car, I couldn't smell the smoke as much. But $200 for a vacuum and shampoo that still left trash and dirt behind inside the car to me is unacceptable. We had agreed on interior being cleaned as well as shampooing the carpet. Yesterday, we had agreed on $275 with the Ozone treatment, but once I didn't feel like I needed it after the shampoo, he still tried to charge me $302. We settled on $200 but what I got today wasn't worth $50!! And I gave him a $40 tip. I couldn't get in the car after he finished because he told me the 9 minute ozone treatment he started (I stopped it because I didn't need it) shouldn't be breathed in, even though it was such a short sound of time, so I couldn't get a good look at the details - only the carpet where you put your feet. Last, I was told one price before today and once he finished, an even higher price, even though he didn't even do but 10 minutes of the ozone before I stopped it. I'm not satisfied at all! Once I got into the car, I tried to call and talk to him about it, but it went to voicemail. I am still stunned that I spent $240 on this service. He really should try to make this right because this is totally unfair! He finally called me back, of course, he said he didn't get my message today (but he got it yesterday). He was very argumentative and was not concerned about my experience only the fact that I posted this review. And on top of all of that, something very suspicious happened: I paid him cash $200 for the service and a $40 tip and he refused to give me a receipt on-site for the cash payment or refused to correct the incorrect invoice he sent to my email. I still haven't received it and he left almost 5 hours ago. I don't trust this company no matter what the other reviews say because my experience was totally a wrong and Mike Rock is completely unprofessional.

Mike is terrific and takes great pride in his work. He did a terrific job and we will certainly be…read moreback in touch with him.

This Mobile detailer did an excellent job. Prompt, pharaoh and extremely detailed oriented very…read morecustomer friendly. I was very happy with the service

I was in the market for an exterior detail - paint correction and wax and spoke to several…read moredetailers looking at both their work and their pricing. Thomas responded quickly with a price that was in line with others and even a little less. He showed up at the agreed upon time, brought everything needed for the job and put the right amount of effort into making my vehicle look good. He's mobile and came to Baltimore City, so if you're in need, give him a call.

I came across Top Shelf Detailing while searching online for places to get my car problem fixed…read more Now I didn't have a engine problem or anything but my car window was left down this past weekend when it rained like monsoon season. All that water got in my car and my seat and car floor were absolutely drenched. There was also a nasty smell. I sent a message to multiple business on yelp and Ahmed from Top Shelf was one of the first to reply and even gave me an estimate. He also let me know that the smell is most likely mold forming and he wasn't going to charge for the drying part of the process. He was only going to charge for the shampoo and biohazard part. It was originally going to be a 24 hour process but there was much more water than expected so it took longer than I would've liked. But the job was done properly and that's what's important and Ahmed kept his estimate price the same when he charged me. If you are looking for a detailing place, I highly encourage you to reach out to Top Shelf Detailing.

I've been using these guys faithfully since the first time, I will never go anywhere else, the shop…read moreomission awesome and the service is always top notch

Customer service and the quality of the "detail" (car wash) left a lot to be desired. The owner…read more(Robert Shrader, who leaves his own 5-star reviews on Google, Yelp) asked that I bring it back so that he could touch up the areas that were missed the first time, and I did, but they rely on sub-par methods, materials, and products. I had high hopes from this place based on their reviews, but I think most of their customers just get a car wash while they're at work and are thrilled with that. For a car wash, they're fine, but I could get their "full interior and exterior detail" from the car wash up the street for a fraction of the price while I wait. If anyone reading this review wants to save two full days of their life (time) and a headache that no paying customer has time for nor deserves, Jack's Wax Center in Essex did a phenomenal job detailing my second car over the weekend and uses all name brand products, shampoos, Meguiars waxes, etc... more than a garden hose. Jack's full price is the same as Robert's Groupon price so he doesn't feel inclined to cut corners any way he can.

I am temporarily working in a building where Meticulous Detailing is located and as soon as I found…read moreout about them I went online and easily requested an appointment. Robert sent me a confirmation email within a few hours and the next day I left my car with them while I went to work. They were extremely professional, helpful, efficient and they did an amazing job! Not to mention their prices are better than a mobile detailing company I've previously used (who did a good job but I wasn't as amazed as I am with the work Meticulous did). Oh and I loved that they had a cute dog hanging out with them I really hope to be able to use them even when I'm no longer in this building.

Best experience ever. CM Mobile again has saved the day. Yes I personally know the owner but as…read morelegend goes Business is Business. I called as a client and was treated as such. Wasn't looking for a hand out , hook up , deal or anything of that sort , just needed a Great service and was super excited to know exactly who to call. When I say from the initial call , down to scheduling the service date, everything was done so effortless by the Cm Mobile Crew. They called in advance (Communication is Key) and arrived ahead of schedule . I honestly commend these Men for there dedication to their craft. 5 Star Review

We did not have a good experience with CM Mobile Detail and would not recommend them. We scheduled…read morean appointment through their website and even got confirmation emails, but then on the day of the appointment no one showed up. After we made several calls and emails, we got a call back from Mike telling me they were closed that day (even though the website said they were open and let us schedule an appointment and we were sent email confirmations). Mike rescheduled us for another day and said he personally would handle the appointment. Then on the 2nd day, again no one showed up. We again made several calls and finally a technician (not Mike) arrived over an hour and a half late. The technician worked for another company called A-RZ Cleaning. It seems like all CM Mobile Detail does is schedule the appointment and then another company actually does the work. And CM Mobile does a very bad job at coordinating the appointment. Next time we will just contact the company that actually does the work directly. We sent an email to CM Mobile Detail letting them know about our experience and giving them a chance to respond, and after two weeks we have gotten no response. Extremely bad customer service and overall experience with CM Mobile Detail.

I am so happy with the service I received from Adam! My car looks brand new now I am seriously…read morehappy! He did a phenomenal job! I would definitely recommend him to anyone and will be using him again. Not to mention he's right down the street from me which is an added bonus! Than you so much Adam for bringing my car back to life! I am very pleased.

They just left my home. My car is the cleanest I've seen since I purchased it. I'm recommending…read morethese guys to everyone. Clean quick professional and they have awesome prices. I'd never be able to do this myself.

Best detail I have ever been to. Very happy with Detail and dent removal…read more Would definitely recommend to anyone in need of this kind of service

Nice work Greg and team! The 1987 F150 looks great...inside…read moreand out! I appreciated the February discount deal for the Premium Service - this truck needed the extra attention included in the Premium Package. I also appreciate your flexibility with my schedule changes, 3 times. I'll be back with my other vehicles, and I've already spread the word at work...

I scheduled an appointment for 11:00 am today. It is now over an hour past the agreed time, and no…read morecommunication from the vendor at all. Unprofessional and unreliable. F-

Wow! my car has never looked this good. They were super easy to book with, showed up right on time,…read moreand got straight to work. The inside of my car is spotless (like, how did they get all the dog hair out??). You can tell they actually care about doing a great job -- no shortcuts or rushed work. My car smells amazing. I'll definitely be coming back and recommending them to everyone I know. Worth every penny!