I feel like I just got ripped off! I just sat inside my car and got a good look at it after Mike…read moreleft and I'm not happy with the results. The main thing I wanted to do was get the smoke smell out and clean the interior. I chose not to get the $125 ozone treatment after Mike got here because once he shampooed the carpets, I didn't smell the smoke as much. However, he was supposed to still clean down the inside of the car and none of that was done at all!! The carpets were clean but under the seat the carpet and metal thing is still filthy! The inside (interior) of my windows and the rear view mirror are dirty and was not cleaned at all. The cracks of the corners of the front seats on the floors is still dirty, The inside of the doors still have trash in it and have not been wiped down( I've got pics). I'm not sure what I spent $200 for today but if it was just to vacuum and shampoo the front and back floors and inside the trunk, then I totally got ripped off today! I decided not to get the ozone once Mike got here because once he shampoo the car, I couldn't smell the smoke as much. But $200 for a vacuum and shampoo that still left trash and dirt behind inside the car to me is unacceptable. We had agreed on interior being cleaned as well as shampooing the carpet. Yesterday, we had agreed on $275 with the Ozone treatment, but once I didn't feel like I needed it after the shampoo, he still tried to charge me $302. We settled on $200 but what I got today wasn't worth $50!! And I gave him a $40 tip. I couldn't get in the car after he finished because he told me the 9 minute ozone treatment he started (I stopped it because I didn't need it) shouldn't be breathed in, even though it was such a short sound of time, so I couldn't get a good look at the details - only the carpet where you put your feet. Last, I was told one price before today and once he finished, an even higher price, even though he didn't even do but 10 minutes of the ozone before I stopped it. I'm not satisfied at all! Once I got into the car, I tried to call and talk to him about it, but it went to voicemail. I am still stunned that I spent $240 on this service. He really should try to make this right because this is totally unfair! He finally called me back, of course, he said he didn't get my message today (but he got it yesterday). He was very argumentative and was not concerned about my experience only the fact that I posted this review. And on top of all of that, something very suspicious happened: I paid him cash $200 for the service and a $40 tip and he refused to give me a receipt on-site for the cash payment or refused to correct the incorrect invoice he sent to my email. I still haven't received it and he left almost 5 hours ago. I don't trust this company no matter what the other reviews say because my experience was totally a wrong and Mike Rock is completely unprofessional.

Mike is terrific and takes great pride in his work. He did a terrific job and we will certainly be…read moreback in touch with him.

My 2006 Subaru was a mess before having it detailed. I did not know what to expect but a like new…read moreinterior is what I got. Pleasantly surprised. Now I have to buy another Groupon to get my daughter's car done

The best quality service that I've ever received. Their work is absolutely amazing!!!. I've very…read moreimpressed with their attention to detail. I would highly recommend Quality Detailing!!

Avoid this business at all costs !! I took my brand new 2025 Lucid to them and had a horrible…read moreservice experience. Initially I was quoted 2 days for the work to be completed. It turned out to be a full 9 days before I received the vehicle back. Upon inspection, I noted a few areas that appeared to be flawed with bubbles/ lines, etc. I was assured that this was a normal part of the curing process, and to allow a week or two for the film to adjust. About two days later, I noticed that the film was completely lifting off of the trunk of my vehicle. I was told that the tech didn't cut the piece long enough. I gave them back the vehicle for a second application of the PPF to the trunk area. They took another 4 days to have the film reapplied. Again, I received the vehicle back with imperfections that I was assured would adjust in the curing phase. On my follow up appointment, after the curing phase, an area on my trunk had not adjusted as I was advised it would and required yet another (3rd) application of the PPF. I took the vehicle back a third time, at which point they were also to apply the windshield protection film to the vehicle. I was promised a day, it took an additional two. On the day I was supposed to receive the vehicle back, I received a call advising me that during the 3rd application to the trunk they had lifted the paint off of my vehicle (they are not a body shop). Therefore the vehicle had to be towed to a body shop for painting. That took about 5-6 weeks. Once I received the vehicle from the body shop I was able to fully inspect the windshield film that was applied to the vehicle. Upon inspection I noticed the very same imperfections (bubbles, lines,etc) on the windshield. Some of these are in the actual field of vision for the driver and obscure the view. So now, this is another thing I will have to have redone. Overall, it just seems like really sloppy work. They claim to have 20+ years experience in the business, but I did not receive a level of service that reflected that at all. Don't believe me? Check out Google reviews. You'll see more of the same type of experiences. Beware !

I took my Model 3 to another place and had the worst experience. I came to BWI Motorsports after I…read morepurchased my new Tesla Model Y. I really wanted to tint my windows to help block out the sun for my infant. Kie and Van were fantastic. The rest of the staff were so professional too. The lobby/waiting area was very comfortable and clean. I was actually able to wait for my service on site with my daughter. They offer a huge variety of services and they're in a good location. I highly recommend BWI Motorsports for tint, wraps, protection films, and other auto customizations.

PLEASE READ I rarely leave reviews, but this one needs to be said. I brought my 2015 BMW M4 in…read morefor PPF specifically to protect the carbon fiber roof, which was in flawless condition beforehand. Unfortunately, the result was extremely disappointing. Beyond contaminants and poor finishing, the biggest issue is that the roof itself was cut into during the install. There are clear, visible cut marks in the carbon fiber--damage that was not there prior. This is completely unacceptable and shows a serious lack of care and professionalism. A carbon fiber roof is one of the most sensitive and expensive panels on the car, and cutting into it during a PPF install should never happen. What made the situation worse was the response. There was no accountability from management or staff, and instead of addressing the issue professionally, I was met with dismissiveness. To make matters even more disappointing, one of the employees went as far as making inappropriate comments about my vehicle--completely unprofessional and unacceptable behavior. I've trusted this shop for years, but the quality and customer service have clearly declined. I'm now dealing with damage to a panel that was previously perfect. I hope they take responsibility and make this right, but based on this experience, I cannot recommend them.

These guys did an awesome job tinting my windows the manager Chris really explained to me the…read moredifferent types of tint and I really appreciate it that he took the time to do that. I recommend these guys and I give them a review of 10.

Highly recommended--online booking, always on-time and prompt, excellent communication, quality,…read moreand value! I have Q's Auto Detailing detail both of my cars monthly and he does an excellent job every single time.

Super thankful that Infinity of Annapolis recommended this place. Quality work. I had my windshield…read morereplaced (~2hrs) and a dashcam installed (~1-1.5hrs) It was easy to find and is the staff were friendly.

Landrover dealer doesn't put in glass I had a broken windshield and the dealer recommended…read moreAutomotive Concept. I called and the lady that answered was extremely helpful she told me that the windshield wasn't in stock and she didn't know when it would be in, she said if I pay for the glass that I would be guaranteed glass when it came it. She was great it took a few months but kept emailing me with updates, the day she called to tell me it was it she said if I was there by 0800 she could get me in and out. She was rite I got there 0750 I gave my fob to a worker she told me 4 guys would get it done quick 0830 they were done I had to wait 20 minutes for the glue to dry. I would highly recommend them they did a great job!

Service excellence! Valued price! Professional! Family owned! Trustworthy! 10/10!!!!read more

Fair pricing. Great work and good location. Especially if you live close by, you can go home and…read morewait

Was very happy with the work done for the inspection of my car, very reasonable and explained…read moreeverything before he started my repairs, I definitely recommend this auto shop

This place is a fraud. They charged us $900 to replace a part but never showed proof it was…read morechanged. After just a few days, the car broke down again, and they also damaged the monitoring system. They refuse to take responsibility. Worst mechanic experience we've had.