What a great experience! Our first day of shopping for our teen son's new bed set. We are not…read moreimpulse buyers and very rarely make a purchase at our first stop. Josh made this an easy and painless process! Prices were comparable to other places and included a warranty and trial period. Thank you Urban Mattress!

Please note that it seems their dishonest business practices are catching up with them... as is…read moreindicated by the many one star reviews recently. We bought 3 mattresses that were allegedly made from the 'cleanest products available', supposedly no petro-chemicals etc. But the off-gassing odors were strong and lasted for months and my partner could not sleep on our mattress because of instantaneous headaches. When contacted they were polite and sent (but we had to pay a fee of $270) a new 'topper' with more odorous materials AND it didn't fit our bed. Be warned and stay way. Avoid a $7000 mistake like ours!

I purchased a Nectar mattress from Denver city furniture in late March and was given a delivery…read morewindow of Thursday, April 2 through Sunday, April 5. As such I took Thursday, April 2 off from work to make sure that I was available to receive my order in person once I was notified of the actual day of delivery which they never did. That Thursday I contacted Denver City Furniture to find out the status of the delivery of the mattress to my new location where I was moving. They contacted the shipper, presumably FedEx and they were notified that the mattress had been dropped off on Wednesday, April 1. This means that I took a day of PTO for no reason and my mattress was sitting outside possibly available for porch pirates and I was none the wiser. In attempting to get compensated for the monetary equivalent to my loss of a PTO day, I was given a $100 credit to the store which basically covers one goddamn pillow. Despite my frequent pleas for compensation that at the very least matched the monetary equivalent to my lost day of personal time off, I was stonewalled. This is a slap in the face and the message being sent is that my time my frustration and their lack of ability to effectively communicate logistics is only worth less than half of a day pay for me that I am now out. Suffice to say Ashley furniture, and Denver city furniture will not be getting any additional business from me. To be fair, Mark, the sales guy was a peach. Unfortunately though they'll never get my business again and I will be reporting Ashley furniture to the Better Business Bureau because they suck balls. Of course I contacted Ashley corporate and they were zero help and told me I needed to contact city furniture for any help with this. So in predictable form, one entity is pointing fingers at another entity, saying they need to take care of it. Meaning it's a vortex of lousy service.

Mark was extremely helpful with helping me pick out new furniture for my new house! He answered all…read moremy questions and had great recommendations on pairing things together! He made my experience super easy, and I walked out with everything I needed! I highly recommend going to Denver City Furniture for all your furniture needs!!

Last may we purchased a mattress that was delivered to our house. Yet, we agreed & paid to have the…read moreold mattress removed. When the delivery drivers had the old mattress on the truck it appears that single bed bug was planted on the mattress. They told us that because of the bed-bug, they could not touch the old mattress, they shoved it off the truck & left it in the street for us to remove ourselves. Mind you, the only person left to deal with it is my partner who is elderly. He actually fell for the hoax & they drove off. It's not clear what the drivers would get out of such a horrible scam, but we want people to know that such a disgusting hoax is possible.

your commercial shows the girl stapling a mattress. really? who wants a mattress that has been…read morestapled?

Great bed and service!…read more We live near by and stopped in after doing a ton of research on mattresses. We were convinced after researching that we really wanted to feel what a latex mattress was really like. We spent 2 hours in the store with awesome help from one of the guys there (sorry can't remember name - started with C maybe). We ended up buying a Wazee Cal. King and they just happened to have one marked down because it had an old cover on it. Marked down substantially. We took it, a new frame, and box spring. It was delivered later in the week. After sleeping on it a few days, there was something odd with it. We felt like we were rolling toward the center and the firmness varied across the mattress, almost like someone had slept only on one side for a while. We went back in the next weekend and talked to the same guy who said that shouldn't be and assured us it was a brand new mattress. I read there are often seams in latex beds that large do get the proper dimensions so he suggested we unzip the cover and see if there are and seams in it. Sure enough, there were not one, but two seams longitudinally. We took some photos, went back to the store, showed him and within 30 second said that wasn't right and they would bring us another mattress, no issue. I emailed the photos to him for documentation and received a call later that night from Sean - the owner. Of course I at first thought he was going to try to reneg on the replacement mattress, but I was wrong. He wanted to come take a closer look at it and feel it himself since he would be out of town when the mattress was to be returned to the warehouse. I had no problem with that and he came to our place, on a Sunday no less, toe check this out. He stated for sure it was wrong and likely from their latex manufacturer trying to eliminate waste. He didn't seem pleased and apologized again for the issue. We got the new mattress and my wife said it is 100% better already. I'm travelling so I'll find out later. Thanks to Sean and his guys for an overall great experience. I will be recommending this mattress and store to anyone I know in the market as well as buying here again. ----- Edited for spelling errors.

We went here on whim, & Pete solved all our issues! Their products are all locally sourced & made…read morein the US. Our buying experience was painless, & we felt like PETE hooked us up. We've tried Urban Mattress & Sleep Number..not impressed with those. We will continue to do business with Sleep Nation years to come.

Went in looking for a mattress and left with a deeper understanding of the mattress. The mattress…read moreDaniel Segarra sold us was not only perfect for our needs, but he took the time to inform me of thing. My fiancée just wanted a bed and didn't care too much about how things work and why they work, she just wanted a comfortable bed. I, on the other hand wanted to know what I was buying and somehow Daniel was able to keep us both happy. Details for me and comfy factor for her. Daniel made us feel important and cared more about what we wanted and didn't seem to push a specific make on us. Extremely patient and seemed to know a lot. Daniel also had excellent communication and he's definitely the only one I'd deal with from now on. I recommend asking for Daniel if you're at this store.

Came in yesterday looking for a king mattress and boxspring. Cliff was great. Friendly, worked…read morequickly, and he was knowledgeable. He pointed me to a clearance mattress that was exactly what I was looking for. The prices can't be beat. Only downfall is they don't have warranties like some other mattress stores offer. Delivery was included in our purchase and I can't wait to get our new bed!

Purchased a mattress and adjustable bed frame from here a few months ago . Love them both …read more Customer service was awesome. .

Had an amazing experience buying a mattress. Had amazing customer service from Dan, he helped my…read moresister and I find an mattress last minute and helped us find the best deal!! Every other place is on back order or the delivery time is outrageous and we got the best service. We will be coming back for our future mattresses!

YES, YOU CAN BUY A MATTRESS DURING THE ZOMBIE APOCALYPSE…read more So I moved into a new house and badly needed a mattress, just as the whole virus thing happened. You can't, like, go to a store and lay down and mattresses during this thing -- at least not during lockdown, when I happened to need a mattress -- so I decided to try calling Andy to see if he'd be able to coach me through a purchase by phone. I wouldn't think that "mattress-by-phone" would work, but Andy is freaking brilliant. We spent like an hour on the phone, talking through my wife and my sleep preferences, and he explained how all of the different materials worked, sent me links to a few options, and then helped me make a final decision about how to customize the firmness of the mattress. Frankly, he nailed it. That's the wizardry of a nice guy who knows how to listen -- and who has been helping people find mattresses for a long, long time. Yeah, the mattress is awesome and organic, and that's great. We chose one that has three layers of foam, so you can continue to tweak the firmness over time. That's also great. But Andy is the real star here -- he's a great dude, and he knows his stuff.

PSA! This store is closed! Im sure its great but 1 star because it doesn't exist and was replaced…read morewith a pet store (awesome pet store) :)

URBAN MATTRESS is the best! We went to every mattress store…read morein a 40 mile radius. Tried them all. We bought a Beauty Rest 4.5 years ago.. it was terrible sinking pillow top within 2 years. We almost bought a high end mattress for $7,500. 9 months ago we walked in to URBAN MATTRESS and Billy Williams showed us the top of a typical mattress pillow top rolled up and then he showed us his pillow top rolled up. It was 4-5 times heavier. We have slept on it for 9 months and it is a wonderful even sleep. If there were more than 5 stars plus...... Highly pleased and would recommend!!!

We absolutely love our mattress from Urban Mattress. Alexa was so helpful in the process of finding…read morewhat would fit our needs! I am so impressed with the quality and comfort of our Tabernash mattress. Highly recommend going to their store and looking at their amazing selection! Switching from our old mattress to Urban has been such a game changer in our sleep routine! Thank you Urban Mattress!

I recently bought a new mattress at this location. Paul greeted me as I entered the store and…read more showed me the mattress I was looking for. Paul is professional, friendly, and knowledgeable. I highly recommend him.

We had an excellent experience with Matthew at this location yesterday. He was very welcoming,…read morefriendly, attentive and knowledgeable about all of the products he offered us. We made a purchase and left the store feeling confident and informed. I highly recommend Matthew & this location if you are in the area looking for a new bed and mattress!

We came in after reading the Yelp reviews and we were shocked. No one was in the store at all, for…read moreour entire visit. We were determined to find a leather recliner without a drive to Denver and when we arrived, there were no cars in front and no one in the store at all to ask questions. The furniture prices seemed astronomical to us. Much pricier than the store signage would indicate, like along the lines of Forma, only the store looked like a discount outlet. We left as soon as we did the rounds of the overpriced floor samples.

If I could give this place 6 stars I would. Incredible customer service, fast turnaround from…read morepurchase to delivery, and Cary did a fabulous job recommending items based on the info I provided. I came in on a Saturday with very little idea of what I wanted besides a new couch and a new mattress. I said I was a side sleeper with lower back problems and would like a mattress on the firmer side, and Cary had me try out several different mattresses, increasing in firmness each time so I could find the one that felt best. Next we started in on couches, and based on my feedback he directed me to one I had originally ignored. As soon as I sat in it I knew it was the one, it just felt right, and even trying other options none compared. He called me on Monday to confirm a delivery window on Tuesday with a third party moving service. Due to an issue with the delivery company's website, they never got the order, and he called me on Tuesday as soon as he realized what happened. He tried to get them to still deliver same day, but they didn't have availability until the following day, which worked out fine. He even offered to deliver the items himself out of consideration for my work schedule. All-in-all a fabulous shopping experience.