Last may we purchased a mattress that was delivered to our house. Yet, we agreed & paid to have the old mattress removed. When the delivery drivers had the old mattress on the truck it appears that single bed bug was planted on the mattress. They told us that because of the bed-bug, they could not touch the old mattress, they shoved it off the truck & left it in the street for us to remove ourselves. Mind you, the only person left to deal with it is my partner who is elderly. He actually fell for the hoax & they drove off. It's not clear what the drivers would get out of such a horrible scam, but we want people to know that such a disgusting hoax is possible. read more

your commercial shows the girl stapling a mattress. really? who wants a mattress that has been stapled?

I had a fabulous experience in the store and also with the delivery. Lezan helped us in store and we picked the perfect tempurpedic base and heirloom mattress. It is a wonderful bed and I have never slept so well in my life! I also want to thanks Francisco Adame who helped me with my matress installation. He helped me with the set up of the bed- I had no idea it had speakers, massage, and an appt to track my sleep- he educated me further on my bed and I love it even more now! Overall, a great experience in and outside the store read more

This is an update to my original review and it is way over due. After posting my review Jennifer reached out to me and was very apologetic about the situation. She said it was inexcusable and that the sales person will be attending customer service training. They also gave me a large discount on the new bed that I ended up purchasing. She was fabulous and the refund for the discount on my purchase was quick. I do believe in telling both good and bad experiences. read more

"I don't want to waste both of our time" when we said we didn't have anything in mind and wanted to browse and try different mattresses. Basically driven out of the store since we did not appear to be immediate buyers. Do not go here to browse. read more

I cannot say too many good things about David Rowland manager of Denver Mattress #412. I had a disappointing month of promises from Mattress Firm and a senior manager named Brandon who kept urging me to reselect. Mr. Rowland was able to find the Lux hybrid medium from Stearns and Foster that I wanted, and when it was a few days late, he provided a loaner, actually delivering it himself with another employee. I just moved here and now I understand why my son-in-law recommended Denver Mattress so highly! Thank you so much, Mr. Rowland. Debra read more

My wife and I needed a new mattress after living many years with the old. As we can't afford the fancy new types that the brand-name companies offer, we tried going to the Denver Mattress Company (off the 58th Ave. exit of I-25), which sells not only high-end name-brand products, but their own "Denver Matresses," at a lower price, say $800-1200. These mattresses, we found out later, have some sort of plastic/fabric imitation of real springs, but have indeed no steel springs. We tried a "soft one" at about $1000, as I recall. The first few mornings, my wife and i practically fell out of bed and onto the floor due to the weakness of the edges. We thought then that we'd try a firm matress to see if that worked better, as a replacement guarantee does come with the product and is honored well enough by the company. With the firm mattress, now, we really couldn't tell much difference if any with regard to "edge strength." Our sales person also mentioned in selling the "Denver Mattress," that "You have to realize that the life span of a good mattress is about ten years." What? In the past we have bought mattresses that would go twenty, even more, years. Circumstances--our budget and a sense of fairness--have forced us to be content at this point with what we have, and we realize that buying a mattress nowadays is on a par with buying a Lear Jet. Only the Lear Jet will get you to Las Vegas faster than a Denver Mattress. read more

Great customer great energy anthony was great helped didnt try to "upsell" us and he was very professional great prices definitely two thumbs up read more

I once purchased a king mattress from this store in Glendale and on S Colorado Blvd (2016). When I walked into the store I asked for the Dr's Choice, but the sales person told me they do not make that one anymore and sold me a different one. A few months later I found out he lied to me just to sell a mattress in stock. I am a senior and finally saved enough money to by a new mattress. This is BAD business!!!! read more

I had such a great experience at the Denver Mattress Company after a wild ride of mattress failures. I tried a bed in box mattress that was too soft, and then bought a mattress at Urban Mattress that didn't work out and got dinged a restocking fee. I went to Mattress Firm on Broadway and dealt with a super unprofessional, arrogant salesman, so by the time I got to Denver Mattress, I was in sad shape and my mattress search had become a real Princess and the Pea situation. The first time I tried out mattresses there, I worked with Shane who was fantastic! Super informative and patient. I went back the next night to try a few more mattresses and worked with Brian who was also awesome, funny, down-to-earth and not pushy at all. The in-store experience is great there. Nice lighting, lots of space, and you can tell they keep it very clean. I ended up purchasing a mattress that is backordered for several weeks, and they are even arranging for a loaner mattress in the meantime. Their sleep trial is killer, but hopefully this mattress with finally do the trick. I even got a hand-written thank you card in the mail from Shane. I'm a customer for life. read more

Denver mattress made it right. Odell was very helpful and got us the motor delivered and installed in just over a week. Thank you and Merry Christmas !! read more

Steve Holland @ the Lone Tree Denver Mattress location was very professional and knowledgeable of the recent purchase of my purple mattresses. Excellent pricing and customer service from Steve as A+++. read more

The best sales experience I think I've ever had. Martina was incredibly knowledgeable and had the warmest energy. She even played with our two little kids while my husband and I discussed our options. There's so many mattress buying options out there. I once bought a mattress online and will never do it again. We left Denver Mattress today knowing that we made the best choice and can't wait to get it home. I will be recommending Martina and Denver Mattress to everyone. A++ read more

David was friendly and outgoing. Excellent pricing and service. In and out in 15 mintues.

The last couple nights have been the best sleep we've gotten in a long, long time and we have Denver Mattress to thank for that. About a year ago, we decided it was time for a new mattress. We've had our for about eight years and it's definitely seen better days - it was time to upgrade to something better because sleep is very important to both of us. We started the search at lots of different places throughout the Denver area and quickly became overwhelmed. We decided we should just wait a bit and start the search fresh - everything was starting to feel the same. A couple of months pass and I noticed a Tempurpedic store was opening in Cherry Creek mall. We take a trip there and after spending a lot of time trying out their different models, settle on a King Supreme Breeze. We go home to talk numbers and decide that we need to try just a few more before settling on the Tempurpedic as it is quite the investment. Cue Denver Mattress. They are a Tempurpedic retailer, so it seemed like a good place to go to in order to compare the bed we love with other options. We came in on a Sunday afternoon and began looking around. At the time, all the salespeople were busy with other customers but someone spoke with us right away and said they'd be with us as soon as possible. After about twenty minutes, we began speaking with Chad. He asked about what we have now, what we like and don't, what we're looking for and what we love about the T-P. I asked him if he could suggest anything that suits our needs that we can compare the T-P to and he showed us a couple of options. He was patient with us as we tried out the different mattresses to really get a sense of how they felt. We found nothing compared to the T-P, so we ventured back to that and began to talk about our options. Chad was very helpful in explaining all the different bases, remotes, pillows, etc. that were available with the bed. We ended up deciding on a flat foundation. Because Tempurpedic controls the price for all its beds, the price wasn't able to be reduced on the bed itself, but we decided to purchase from Denver Mattress not only because of the kind salespeople but also because they offered $300 in accessories upon purchase (I believe it's $200 if the bed is something other than a T-P). With this, we were able to pay for the new frame as we were switching bed sizes, the mattress protector and some pillows. We are also thrilled with their year-long Comfort Guarantee! We came in the next day (Monday) to order everything in person. Upon ordering, we asked for the delivery date to be ASAP. Saturday was the next available date, but there were three other customers ahead of us in line to receive the same product and have it delivered that day. We were warned we might get a call on the delivery day saying the date would have to be pushed back a bit just due to inventory. Friday afternoon, I get a call saying our delivery window is 10 AM - 12 PM. Saturday morning comes and I nervously wait for the call saying it's not available - luckily it never comes! 10 AM on the dot, I get another call saying "Your delivery is 10 minutes away" - so exciting! The delivery people were on time, prompt and knowledgeable with the setup, respectful and done in about ten minutes - and had no problem maneuvering the King mattress up the stairs and around into the Master! We couldn't be happier with our new bed or the service we received from Denver Mattress. If you're looking for help finding the best sleep possible, look no further than this place! read more

Denver Mattress - Our new bed from Denver Mattress - after delivery and setup! - Mattresses Near Me - Denver, Colorado

Shopped for and then Purchased a Mattress back on October 8th. Salesperson, Thad was the individual that helped us. We found Thad to be exceptionally helpful and knowledgeable! We had limited knowledge when we walked into the store. We were shown several options for our consideration. All of our questions were answered without hesitation. We felt very comfortable and certainly never felt any pressure. The delivery was exactly as promised and we are very pleased with the entire process. If you are in the market for any bedding products, we would recommend Denver Mattress. Ask for Thad to experience outstanding service. Thanks, Randy and Leanne Inv: 464-10231210 read more

It is an amazing place and I sleep so well I can't even explain how many more hours of sleep I've gotten because of the store I really recommend it. read more

A $600 Durango mattress lasted less than four years. It began to sag in the middle and was more like sleeping in a hole than an actual bed. When I called to say "I don't even care about the warranty, I don't like the quality of your product, can't you just send someone over to haul it away?" They said it would be a $50 delivery fee, EVEN IF it was a warranty/exchange call. The biggest problem with longevity is probably that there is no way to flip the mattress or rotate it to extend its life. One would hope that a mattress this expensive would probably allow you to do this. My local trash company will charge $20 to haul off a $600 mattress that didn't live up to the hype or the expectations of pretty much any other bed. I recently purchased a $200 queen sized mattress at IKEA which will likely hold up much better. Plus, I can flip that bed if I want. Avoid Denver Mattress Company. read more

I recently purchased a Doctors choice mattress and found it to be extremely uncomfortable. when I called about the sleep guarantee the customer service rep was rude and unhelpful. Refused any remedy. i would highly recommend going somewhere else to buy a new mattress. I certainly will from now on. read more

Incredible knowledge and service from Ryan Hough! I never felt oversold, or pressured. He had the answer to every question I could think of and gave great consultation as we worked through finding the right mattress. read more

My wife and I are in our 30s and have never owned a new mattress! So we really didn't know where to start our search, but I knew S Colorado has quite a few mattress stores so we checked a couple out. The service and selection of other shops could not compare to Denver Mattress! David helped us find the perfect mattress, didn't try to up sell or pressure us at all. He listened to our needs and sleep preferences and walked us through the best options for us. We are so happy with our new bed, I can't imagine sleeping on anything else. We got the Sealy Copper II plush. We opted to go for an ergonomic base as well, I would highly recommend it, the zero gravity position feels like you're floating in a cloud. What a dream read more

Had a nice interaction with Shane, no pushing to upsell which was a nice change from other similar stores; I had in mind what I wanted based on reviews in Consumer Reports, he was on board with that and I appreciated his confidence in those ratings. I had to drop something from the order a day later and I got no pushback which was gratifying read more

I had a nightmare of a move, and to make it worse, my queen box spring wouldn't fit down the stairs of my new place. I called Denver Mattress where I bought my bed 2 years ago, and spoke to Matthew. He got me a split box spring, discounted the rate, and when he saw delivery wouldn't happen for 2 weeks, he personally brought it to me the next day! I've bought from this store 3 times, and they've always been great, but this demonstrates just how great! If you need a mattress, go see them!!! read more

I think they are very knowledgeable and no high pressure sale. I had a very good shopping experience. I bought a firm mattress and tried it for a couple weeks but I found it to be too firm. They exchanged it with a soft mattress with no problem. Great trial and exchange policy. I am very pleased with the policy. As for delivery, they are very punctual,so I don't have to waste my whole day to wait for delivery. read more

When I recently needed a new mattress I drove past the various McMattress chain stores on Colorado Boulevard straight to "Denver Mattress". The first mattress I bought turned out to be too soft. A few weeks later I went back to the store and upgraded to a firmer mattress. The two fellows that helped me out were Matthew and Micah. I cannot speak more highly of them. No high pressure sales people at "Denver Mattress". If you're not satisfied with the mattress you can return it. Matthew and Micah were engaging, accommodating and waived part of the delivery fee both times. Even the delivery guys were personable and efficient. read more

Yay! We had a wonderful shopping experience. Chad was super helpful and guided us around the showroom, helping us make a great choice. We opted for the Denver Mattress Company brand- which was priced so well in comparison to the other mattress we liked, which was a Sealy with literal black diamond dust in the pillow top- I don't know if I'd be able to avoid rolling my eyes every time we got in bed. Our bed felt perfect and it was simple math that swung our decision. $3500 vs $1600, including the pillows and a magic mattress pad that gets cool as you lay on it (paraffin wax inside) plus an In-store 10 year warranty. They had a big range of beds- their brand of course, but also Sealy, Serra, Aireloom and a whole lot of others I was unfamiliar with. The kids had a good time, too. I like places that are friendly to my kids. read more

The experience was very bad. The delivery guy with bad attitude refused to put the mattress pad protector saying their hands are dirty and they do not do that. However, at the end he put it because I insisted and confronted on the cell phone with voice speaker to his sales person who acknowledged that we previously agreed they will put that mattress cover. I ended up voluntarily paying them $90.00 tip so they did it when they heard the conversation I had the the salesman. I WILL NEVER USE THIS BUSINESS ANYMORE AFTER THAT EXPERIENCE. I PAID OVER $1,400.00 for that mattress with its pad protector. Further, they were suppose to deliver the mattress in my home 3 days ago and it was their fault they did not do it so they inconvenience me on my holiday Independence day 4th of July today to deliver it. The delivery guy refused to give me his name and had an attitude trying to tell my wife that someone else can put that mattress pad. read more

Recently I had to purchase a new bed. I have never enjoyed this purchase as I find it a a bit overwhelming to figure out what bed best fits my needs, especially since this purchase will need to fit my needs for the next decade or so. Denver Mattress makes this task less stressful and almost enjoyable with their excellent customer service. I worked directly with Chad who is also the store manager. He helped me find the bed that best fit my needs and showed me a couple of alternatives as well. He assured me that if the bed doesn't work out once it was delivered that I would have four months to return or exchange it for 100% of the purchase price and then afterwards they will still give some credit towards an exchange for the first year. I don't see that happening as I have been sleeping well on my new queen size Madison Euro Top. I don't think I will be having a need to return to Denver Mattress anytime soon, but if you are looking for a new bed I highly recommend this location! read more

I never bother to write reviews but I just had to give a shout out to John (Jon?) at the CO. Blvd location. He was wonderful! My boyfriend and I went in looking for a Tempurpedic mattress but we didn't want to break the bank either. John ended up calling around and getting us the Tempur-Cloud Supreme (a nearly 3000 dollar mattress) for just under 1500 dollars. We felt no pressure to buy when we were trying out the different models, and even though we know they work on commission, he didn't try to sell us anything we didn't need, and he was open and honest with all of our questions. Really a great experience and if I need anything in the future I will definitely go back to this store. read more

The sales people are polite, knowledgeable, helpful and patient. The first time I showed up was January 31. I've been there twice since. Yesterday, was my second visit when I spent several hours trying out the mattresses. I don't have a lot of money and need a mattress that doesn't aggravate my arthritis. I found a mattress that was heavenly comfortable but way beyond my budget. Brian, Jesse and David helped me during the three days that I visited the store. Today, I am very happy with my choice, thanks to the help that I received. read more

We had a great experience at Denver Mattress working with David! We did not know much about mattresses when we walked in, and he took the time to educate us about each brand and helped make recommendations depending on our typical sleep positions. We really appreciated his patience and attentiveness to our questions. Prices were also comparable to other stores, but the flexibility in the trial period was what sold us. We're excited about our new mattress! read more

Sad to say, but I bought a mattress here about 3+ years ago. Great customer service no complaints on any of that at all. It is more about the mattress. Our bed that my bf and I purchased was the Madison and it had a bit of a pillow top. It is already 1 inch depressed. That is pretty unheard of for a mattress within 3 years. Which we rotated and took really good care of. The warranty covers it for 1.5 inches so i guess I will just keep laying on it until then. But I also think we got a floor model - so prob wont be covered. Wish I did more research and will just have to suffer until I save up enough money to buy a new bed. Just do your homework before you buy a bed. read more

I purchased a mattress through this company. The staff was very polite and had excellent customer service. I also thought they were very knowledgeable in guiding me in selecting the best mattress for me in regards to my health and pocket book. I would highly suggest Denver Mattress to anyone who is looking at updating their furniture. The bed was delivered free of cost and took my old mattress, they were very polite and professional. I am a happy camper and customer. I am highly satisfied with both the customer experience and quality of mattress. read more

UPDATE: Eventually, I was contacted by Mike L. clarifying that there is a 10 year warranty on craftsmanship, and that I should submit a warranty request with Tempurpedic directly, which is a reasonable thing to hear. Just wish the sales person (Dave) would have explained that on my initial follow up call instead just acting like a slimy sales d-bag. He's either not a good person to hold employment there or is not well trained...? Hopefully, Tempurpedic will be honorable and let me pay the differ for a new bed read more

I have always found buying a mattress to be as unpleasant as buying a car. Pushy salespeople, less than upfront pricing, price gouging, all of that. We were in the market for a mattress, preferably able to be picked up that day, and had gone to another store first. We ran into the usual shtick and were left with a bad taste in our mouths. About to resort to NextDoor to buy a king sized mattress, I suggested Denver Mattress. Lo and behold, we walked in and were soon greeted by a pleasant and professional salesperson (I forget his name, I believe it was Ethan? Maybe Evan?). I told him what our price range was, and he gave us a quick lowdown of their pricing, showed us where the mattresses in our range were (he assured us there were plenty, despite our budget being on the lower end for a king sized mattress), and said he'd leave us to it. We exhaled the breath we didn't even realize we had been holding in as we were left on our own to test out all the mattresses in our price range. 15 minutes later we had decided on a model, and went to get our salesperson who efficiently walked us through the rest of the sale. We could have had the mattress delivered, but chose to go to the warehouse store to pick it up that day (they didn't have any of that size and model at the Colorado Blvd store) and just be done with it. That experience was also incredibly pleasant as well. Handshakes every step of the way, too! From our initial salesperson to the guy at the warehouse who helped us load the mattress into the truck. While I recognize that the hands-off sales approach might not work for everyone, I think I made it very clear from the moment we walked in the door that was the experience we were looking for, and it was understood and accommodated beautifully. Their prices are significantly more reasonable than the bigger chain mattress store we went to, and the experience was phenomenally better. They have a 4 month money back guarantee (it's actually a full year, but you get a percentage back after 4 months instead of the full price) and a 10 year warranty. I'm not sure how this compares with other mattress companies, but based on everything else about this company, I'm willing to say it's comparable. read more

Jon at this store is not only knowledgable, but he also goes above and beyond to help his customers. I am having my mattress shipped to Crested Butte, and he offered to help me transport my mattress to the moving company. Such customer service in this day and age is not such a common thing- which is why it stands out so much to me. I will gladly buy all of my mattresses from Jon- at the Colorado Blvd location. read more

Hedes was fantastic! Great process to help pick the correct mattress for me. Love my new mattress. Great deal and easy process!

I do not understand why Denver Mattress was not able to deliver us our bed as we requested it this Sunday in Denver. Their whole system for delivery must be broken across the board because this is the fifth time that Furniture Row has let me down and messed up delivery. Now I have to take time off work to have it delivered on a new day, I don't understand why it is so hard to make a delivery occur especially when I am paying for the service. I have lost faith in this company and do not recommend it to anyone unless they want their furniture lost in a warehouse somewhere. Something needs to change, someone needs to get fired because this is unacceptable from a professed professional company. read more

Tate made our entire shopping experience a very positive one. And even though we didn't end up finding the right mattress feel for both of our aging backs, they totally accomodated the return process. I heartily recommend Denver Mattress, and I suggest looking up Tate if you shop here. read more

Sat in the store for nearly 45 minutes - with ZERO acknowledgement. Worst customer service ever. Walked out and went to Mattress Firm.