Although there is a Sky Zone not more than 10 minutes from my house, I always go out of my way to…read moretake my son to this Cerritos location. The staff there are so helpful and friendly. Even when they're walking around or cleaning up, they answer all your questions with patience and check in with you throughout your start. Also, the facility is well maintained from the jump area, party tables and restrooms.

This is a very fun place to take a group of kids. I do not participate. But, the kids love the…read morezipline that goes into the foam pit. It's a good break from screens for sure.

My baby brother loves this place, but he's a bit oblivious to his surroundings and cleanliness. My…read moremom pays for his unlimited jump membership, $14.99 a month, and he's able to come and jump whenever he wants and also bring a jump buddy with him. I was able to join him in one instance as his jump buddy. I love trampoline parks even as an adult, but this one isn't as clean as the ones I've been to. The little foam blocks were really dirty and I couldn't wait to shower afterwards. I went into the foam pits with my baby brother and I couldn't help but feel really dirty being surrounded by it. The foam blocks need a major refresh or replacement ASAP! The cost to jump seems a little steep, especially if you don't own the grip socks that are mandatory for entering the trampoline areas. I do think that the unlimited jump membership with is worth it because my little brother goes about 1-3 times a week, so he's def getting his money's worth.

Did the Groupon deal which is a pretty solid deal, came out to like $16 a person for 1.5 hours,…read moreversus $27 retail for 1 hour. Socks are $4 a person but since it was our first time they gave it to us for free! Super nice of them (Keep the socks if you plan on coming back, you may only use their socks) This location doesn't have as many obstacles courses and is a little smaller than the location in Laguna Hills. Overall pretty fun for the kids to jump around and play around. Had dodgeball courts, rock climbing, Jousting, Basketball, and bull riding along with the trampolines. Worth it for $16!

good event only thing rooms don't have music would recommend to take your own speaker other than…read morethat staff very attentive my party helper was so good I forgot to get his name but he was very friendly we were in room 4

Came for a birthday party and had such a blast . Have to give a huge shout out to Anthony who…read morehelped make sure the kids were safe and having a great time. Airy open concept it's like a bouncy house, ninja gym, and a playground with awesome slides hade a baby. I'll definitely return favorite indoor playground PERIODT.

First I wish to convey and thank Audrey for making the day special. My godson in the "autistic…read morespectrum" first visit at the park. Audrey went out of her way to address and assist our start and entry. As one would say, "beyond the call of duty!" I must also commend the staff who assisted my endeavor to watch and care for my godson. Kudos to all. The facility was clean, well maintained and very well supervised. Great place to hold a party as I witnessed two such events in progress and how well the staff catered to the attendees. Great job on every front.

My grown friends and I wanted to be whimsical and go to Skyzone for a birthday and it was great! We…read morebooked a private room and surprisingly the pizza was GENUINELY good I was shocked. The place could use some fixer uppers as the pit is so nasty there was weird material coming off onto my clothes or there were no handballs available for some reason? All in all I thought the place was fun from an adult POV and could be a great place to bring other friends or probably the intended audience of children lol.

It was really fun took me and my kid and he had a blast my kid just turned 10 and he was begging me…read moreto go to sky zone I took him and his friends and it was really a good experience. Didn't have to do anything. A staff member named Leah did everything for me 10 out of 10 experience will come again.

Review #975 2026-041…read more Host/Sky Zone Team Member: Grace My son was invited to his Cantonese school classmates' birthday party at Sky Zone Trampoline Park in Westminster Mall on the 2nd level; their 3 birthdays were within weeks of one another (turning 6, 8, 11) so dad decided to celebrate together. It seems like a dead mall with many departed tenants, yet parking wasn't an available as one might think, though we were nearby the closest entrance to the trampoline park. Core attractions include: Battle Beam, Foam Zone, Freestyle Jump, SkyHoops, SkyJoust, SkySlam, Ultimate Dodgeball, Warped Wall, Warrior Course, Zip Line, Toddler Zone; Sky Zone offers trampoline activities from toddlers to adults. Once inside, we completed & signed the waivers at the kiosks, & received their Sky Zone socks. Guests are required to wear their Sky Zone socks, which are provided as part of the entrance fee, in order to play/jump in the park. I don't recall if Westminster follows the Gardena location (refer to Review #478) re: "sky time" reminder stickers & didn't see it on my kids. With the long open hours & large space (though it's feels smaller & definitely more cramped than Gardena), I highly doubt this park gets cleaned/sanitized even though it's been a couple of years since the pandemic lockdown. The OCD in me starts to nitpick areas of stickiness... stairwell railing, foam pit (this raise my hackles the most... I had to pull my son out of the joust pit & felt "moist" foam block... aaugh!!), arcade controllers, joust sticks, etc. This facility also has an unusual musky odor that permeate throughout the facility. ＼(｀0´)／ The ladies restrooms were clean & stocked, though the floors were wet so my socks got wet as I tried to step around the puddles. The kids played an hour before we rallied them back to the party room for pizza, chips, & drinks, followed by birthday cake. Grace was a pretty good host, though not as bubbly as I would have liked; this is a kids birthday party & I feel our host should be perky & friendly in a way that draws you in. She did her job, was nice to all, made sure everyone was served, & helped the family pack up the gifts & leftover food, checking all the boxes; not much of an entertainer host but got the job done right. Assuming most parties are 2-hours & our party room didn't have a booking after us, we stayed a few minutes past the hour & no staff enforced our party's sky time. The kids had fun running around, & the park provided plenty of active entertainment! Free arcade games were dotted around with the newer ones with a wait, particularly the driving ones. A few random machines had controller/joystick issues with a couple dark screens. We were here for a birthday & it's not conducive for team play since there's multiple parties as well as open play, more for individual/paired fun... the only time the kids were together was in the party room otherwise they were in pairs or their little groups. I noticed some older guests that weren't mindful of the younger set in shared spaces, which is concerning for their safety, particularly in the open Freestyle Jump area. Both my kids are old enough that I don't have to be tethered to them, though I infrequently checked in to make sure they're ok & to remind them to be watchful of toddlers/younger kids. Left of the entrance is their food court/concession stand that offers a variety of snacks & refreshments: hot foods (most expensive item is whole specialty pizza for $32), snacks, drinks & Icees with a combos menu that offers some savings; it's pretty pricey for the quantity & quality, particularly for a whole pizza, bottled drinks, & Icees. If you're tired, there's some massaging chairs in front of concession that takes cash. Staff service varies from friendly to indifferent or preoccupied. The mall is closed due to redevelopment & will be demoed for a mixed-use community, hence Sky Zone Trampoline Park is forced to close.

This is my second time having my son's party at Urban Air Fullerton, and both times the entire…read morestaff was overly accommodating and professional. This year I reserved a party room, and Montze was our Host, she was excellent. By far the absolute best service I've ever gotten. Attentive, patient, accommodating & caring, she was great! The kids really loved being able to use the TV the way that they wanted to in order to entertain all 10 kids Wish I would've left a bigger tip Thx again Montze!!

The kids had a great time, and our party host was wonderful. This review is not about the staff…read more Our party host was friendly, helpful, and did a great job keeping the party running smoothly. My frustration was with the way management handled changes to party packages. I booked and prepaid for my son's birthday party in June (for a July party) during a promotion. Before the party, I even called the party hotline twice to go over the details of my reservation, and at no point was I told that the attraction tiers had changed or that there would be optional upgrades available. When we checked in with seven excited kids ready to play, I was told I would need to pay additional fees as their packages had changed. Mind you, I had already paid the $200 for the party in June. I had to pay $35 for an extra kid because the new package included 5, not 6 kids. In addition, I had to pay an additional $9 per child if I wanted everyone to have access to the attractions they wanted to use. That wasn't the time to be making an unexpected spending decision, and realistically I wasn't going to tell a group of kids that some of them couldn't participate. (I was prepared to pay for one extra kid and an extra pizza). We ended up paying $360 instead of the $260 I had budgeted. To add to the confusion, I also didn't receive the balloons that were included with my party package. After reaching out to management, they explained that the attraction tiers had changed after I booked and clarified how the pricing worked. While I still think the communication leading up to the event could have been much better, I do appreciate that they took the time to respond, acknowledged that the communication wasn't clear, and offered two complimentary Unlimited Play passes and a large pizza as a goodwill gesture. My suggestion to Urban Air would be simple: if party packages change after customers have already booked, proactively notify them before their event. It would avoid confusion, unexpected charges at check-in, and allow parents to make informed decisions before arriving with a group of excited kids. What would be even better is that when you book a package, you are locked into that price and details instead of it changing. I would be really hesitant to book another party here because I wouldn't know what price I would ultimately be paying day of. Overall, the kids had a blast, and we'd likely return to play. I just hope the communication around birthday parties improves, because that's what took away from an otherwise fun celebration.

Took a high school softball team here for their banquet. They had a lot of fun choices as far as…read morejumping, zip line, slides, dodgeball, and basketball. The girls had a whole lot of fun. This place is perfect for all ages. Customer service was great, all of the employees super nice and helpful. The food however, was not the best. The pizza was thin and hard. So if you're looking for a place to go have fun, this is the place for you. But be forewarned do not order the pizza at $25 each, it is awful!

WARNING: SERIOUS SAFETY CONCERNS AT SKY ZONE COVINA…read more I rarely leave negative reviews, but after what I witnessed at Sky Zone Covina on May 9th, I feel parents deserve to be aware of the serious safety concerns and lack of leadership at this location. My daughter and I are members at several trampoline parks due to our involvement in gymnastics, and we have generally had positive experiences elsewhere. When we arrived, we accidentally wore socks from another trampoline park that looked nearly identical to Sky Zone socks. Staff immediately approached us and informed us we needed official Sky Zone socks. That was completely understandable, and we purchased new socks right away without issue. The real concern came shortly afterward. My 6-year-old daughter noticed a teenage boy face down and unresponsive in the foam pit. I called out to him and quickly realized he was not responding and his head was partially buried. I immediately jumped into the foam pit to assist while my elderly father yelled for staff to help and requested someone call 911. What was deeply concerning was the complete lack of urgency from staff and management during what appeared to be a medical emergency. While I struggled alone in the foam pit trying to reposition and support a very large teenager, staff slowly walked over and just stood by. My father repeatedly asked for emergency assistance, yet management appeared more focused on the tone of his concern than the safety of the unconscious guest and took offense when called out on it. Thankfully, the teen eventually regained consciousness, after what seemed to have been a seizure, but the response from management, specifically Teresa, was extremely disappointing. When I later asked for corporate contact information, I was told she "didn't have it." I understand businesses have policies and liability concerns, but basic human compassion and emergency response should never be optional. Parents trust facilities like this with their children's safety, and after this experience, I no longer feel confident bringing my family here. Until Sky Zone Covina improves its emergency response training and leadership standards, I cannot recommend this location.

I've been wanting to bring my little one here for almost a year. Finally took the day off to focus…read moreon her. She is loving it. Best part snacks to purchase tables in case you do need to do work. Clean, friendly and kid focused environment. Looking forward to booking this place for bday #2

My son loves it here! We have come for the past 2ish years and he always asks to go back. We come…read moreto Open Play as well as their events. We love that you can purchase an hour pass if you are looking for something to fill the time.

This place is a lot of fun for adults and kids, I only like going during the week. Because on the…read moreweekends is crazy packed, they have no limit on how many are able to go in and jump, it gets overwhelmingly packed where it doesnt make it fun. During the summer gets worse inside the jumper extremely hot especially because of the amount of people they allow inside. During the week when its less people you are able to move around more, jump, go through with no problem my husband and i deff enjoy funbox with our 5yr old when its not packed.

Great customer service, Excellent ambient !!!!!…read moreAarron is extremely helpful to us !!! Recommend

Kids just loved it! They had a blast here! Clean and fun! It even has swings. My little one loved…read morethe ball pit the most!

First time here, the kids loved it here. Nice, big and clean space. Will be definitely coming backread more