Skyscraper is my go-to spot for both dry cleaning and wash/fold services. I regularly have both business attire and formal attire handled there, as well as same-day normal laundry. The critical element of Skyscraper is the tremendous service provided by Moses. He is professional, responsible, and friendly. I wouldn't take my business anywhere else - simply because of him. read more

The lovely people at Skyscraper Cleaners stepped in to save us from a last minute laundry disaster and I so appreciate the prompt--and wonderful--service! We needed some suits dry-cleaned ASAP. At about 12PM, I called a few cleaners requesting same day dry-cleaning (totally late, I know). None were able to accommodate us, except for Skyscraper. The staff was so accommodating and friendly, they were even able to squeeze in some hemming work. The suits were ready within a few hours, and we were really pleased with the quality of service. Highly recommend, and definitely plan on returning! read more

They have been my cleaners for more than two years. They deliver and will do same day cleaning. And always do a fantastic job!

same day service exists in price but not in execution. to boot, the customer service is tragic at best. i've been here three times now. the first visit: no problems. the second visit: i dropped off on a thursday, came back in on friday and they could find my laundry. i was told they would call me back within 20 minutes and let me know what happened. this was around noon. as promised, they called back and said that my laundry would be done by 3. frustrating, but hey, it happens. the third visit, almost the same as the second. dropped off on a friday morning, came in on saturday at noon and they told me to come back at 2 o'clock. (they close at 4 and are not open on sundays. therefore, i've got to put my plans on hold for two hours so i can have clean clothes.) unacceptable. fool me once, shame on you. fool me twice, shame on me. read more

The staff at Skyscraper are pleasant and professional. The second time I stepped into the shop, the man at the counter pulled out my shirts and laundry without having to ask my name! They have continued to impress me with the attention to detail in both seamstress work and cleaning. I never get delivery because I enjoy walking in and saying hello to the people working here. read more

Been going here since moving to NY 10 months ago on a recommendation from several neighbors in my building and haven't had any complaints. The prices are very reasonable, they deliver and are very accomodating. read more

This place messed up my wife's dress my sweaters came back with lint all over them. Don't go to them, give your business to someone else. The pricess are high, service is shaky as well read more

I'm a frequent customer but only for the seamstress Cathy who is a wizard. She's altered over a dozen dresses for me and does an amazing job. She's also honest about which dresses cannot be tailored. read more

Do NOT trust your stuff to this place!!! They loose it and don't even feel bad about it. Woman at the front is very rude and would not even humor me to go back and double check if my lost items might be somewhere in the her store. She didn't even try to keep me as a customer. Instead she tried to blame me or my doorman for lost items. The least this place could do was say sorry for you lost item and we don't want to loose you as a customer, but instead I got rude responce and blame. In this area we have a lot of drycleaning places. Give your business to someone else. I will never go back there! read more

I've been coming here for about 4 years. I haven't had any problems with dry clean items being lost or damaged. They are very good with telling you what can and cannot be fixed (holes, stains, etc). Prices seem reasonable to me. They deliver which is nice and items get cleaned in a pretty good amount of time. I have never used their laundry service so I can't speak to that. I have used the tailor a handful of times. I would say it's kind of inconsistent - she's good with dresses (and as someone mentioned, will tell you when she can't do something). I find with pants sometimes the hem falls out quickly or seems sloppily done. And some times I've had to go back because something wasn't done the way I wanted. But I would say more often than not, my alterations turn out ok. read more

Super nice staff. They already know my name when I walk in. Always a great job for dry cleaning and wash & fold.

This place gets five stars because of the seamstress, Kathy, who is a miracle worker. I bring my most expensive stuff to her to alter and she always does a first class job. She is better than the tailors they have in the upscale department stores. If Kathy says something can't or shouldn't be done to a piece of clothing, then believe it. She never tries to sell you altering that isn't needed. She can also do rush work if you have an emergency alteration need, but that's for regular customers. read more

Do not go to this Dry Cleaners! They switch buttons, and they just cut off two buttons from a costly jacket of mine and replaced them with 2 mis-matching buttons of different colors. They said the button was broken. It was not broken. read more

If I could give minus 10 stars, that's what I would give. These folks have a disgraceful attitude and the quality of their work is worse than poor. Examples: They have an alleged price, but they increase the price for AKA guests (who obviously provide a lot of work based on proximity and recommendations by AKA). They literally make up prices for things to increase their own revenue. I sent about 10 pounds of laundry. They claim their charges are $18 for the first 10 pounds and $1.50 per pound after that. My bill was $86 which bore no resemblance to the number or size of items sent to them. I asked them to adjust. They had a very negative attitude and asked if I did not want them to make money. Then, I noticed that they'd placed my laundered laundry back into the plastic laundry bag which contained the dirty clothes. I complained so they put it in someone else's dirty clothes bag. When I opened the laundry, it was still wet and at least 6 items were missing. Shame on AKA for recommending them. Shame on them for being so disrespectful and shame on them for having such a nasty attitude. I told them I would cancel the charge based on their misrepresentation (My husband had paid it not realizing what was involved.) These people are bad. It's bad that AKA recommends them, and it impacts very negatively on AKA that they do. I'd run fast from these people. They overcharge, do a terrible job, are dirty, lose clothing and then argue when one attempts to have a reasonable conversation with them. They should not be in business. read more

i'd like to add an update. i went in on friday afternoon around 4:45 and needed a button moved on a suit jacket, preferably for pick up on saturday. the seamstress fixed it for me on the spot, at no charge. this place continues to be amazing. they take care of their regulars! read more

Wash and fold service is great - in by 9 am out by 4 pm and they pick up and deliver. So far, they've been consistent. They also go the extra mile and claim they separate whites from darks. (Can't guarantee it but haven't received any pink socks yet). Average prices for the neighborhood. read more

I recently moved into the neighborhood and am very happy I found this place to do my dry cleaning and laundry! Everyone has been very nice and my garments are always ready when promised. The quality of their work is very good and I have trusted them to clean even my most expensive pieces. Don't hesitate to pay them a visit! read more

Picked up the three items I had left for dry cleaning only to find one of the items completely wrinkled and dirty, hung with the belt tied in a bow as if I wouldn't notice that this piece of clothing wasn't even touched! Left me scrambling for another outfit that am... I trudged back and showed this to the woman at the front (who had accepted my $ and given me the clothing). She didn't seem at all surprised but, rather, quite annoyed, trying to tell me that it was cleaned. After checking something in the back she comes back to announce that, no it wasn't cleaned, bc a seam was coming loose. No apology for charging me for all of the pieces, no apology for not mentioning that one of the pieces wasn't cleaned, no apology for wasting my time. Then she tries to tell me that I'll get a credit for the NEXT time. Yeah right. I tell her I want a refund as I won't be coming back. She doesn't know how to process a refund to a credit card and now I'll have to come back AGAIN as the owner isn't there to ok a cash refund. ARE YOU KIDDING ME?? I tell her to call me when she speaks to the owner so I don't waste ANOTHER TRIP. I get the call and when I come back in FOR A THIRD TIME she barely acknowledges me, drags her lazy butt to the cash register and has the audacity to tell me the owner said he called me twice to let me know they couldn't clean the item. REALLY? Well then why wasn't it clearly noted on my p/u ticket?? Why did you CHARGE me for an item that wasn't cleaned?? BS. YOU MADE AN ERROR, ADMIT IT, APOLOGIZE and save the business. OR DO IT SKYSCRAPER CLEANER STYLE - MAKE AN ERROR, ADOPT A HUGE ATTITUDE, REPEATEDLY INCONVENIENCE AND BLAME THE CUSTOMER, REFUSE TO ACCEPT RESPONSIBILITY and LOSE A CUSTOMER. Unless you appreciate being lied to and swindled STAY AWAY read more

DON'T EVEN CONSIDER using this place unless you are looking for an ABSOLUTELY AWFUL experience from start to finish. They treat their customers with an appalling amount of DISRESPECT...especially if you are a woman. They charged me two different prices for the same item on two separate occasions (that I caught)...and when confronted with proof their response was...and this is a DIRECT QUOTE..."What do you want me to do about it?" They took no responsibility for their "mistake". They chose to lose a customer rather then admit their error and refund a simple two dollars....basically calling me a liar. They are condescending and chauvinistic and act as if you are doing them a favor by bringing them business. In addition, they refuse to deliver if your order is only a single item, and you cannot use a credit card if your total is less than $20. STAY FAR FAR AWAY! Places like this deserve to go out of business, especially with the abundance of places that would be happy to have you as a customer. read more