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    Skyelash Studio

    4.0 (32 reviews)
    Closed 8:00 am - 7:00 pm
    Updated 1 month ago

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    Unprofessional work: lashes stuck in clumps and placed too near my eyes, blocking vision, itchy
    Zhifang W.

    Being unhappy with your service doesn't mean someone is trying to scam you! Reply to the owner's comment: The service is $105, $85 + $20, please don't lie. If the service was only $65 I wouldn't be so upset about the result. I am not good at confrontation, so I contacted you within 24 hours, what's the problem? I visited on 26th afternoon, contacted you 27th. Not days after, please, please stop lying. I specifically booked this appointment because I was promised a lash set designed for my monolid and hooded eyes. I traveled a long distance and spent three hours in the chair for the application. The final result was completely different from what was promised, causing discomfort, irritation, and an unsatisfactory look. Who's the scam? I asked for refund since I was upset initially, I asked for your solution and you didn't reply, why I want to get a free service if I get them removed the next day? 09/29 Update: After I left a factual review, they refused to help me, so I went to another lash artist to have the lashes removed. She was surprised that they used black glue on brown lashes and that the glue was too gummy, causing 3-4 lashes to stick together. I'm glad this is finally over, as the way the lashes were applied was unhealthy, and the glue seemed cheap and could have damaged my natural lashes over time. 09/28: The ladies here are very nice, but unfortunately my lash application process was very painful. Several times my natural lashes were pulled, and I felt sharp pain on my eyelids. The process took three hours, but because of the discomfort, it felt very long and difficult to endure. Before booking, I mentioned I have monolid/hooded eyes and asked if anime lashes would suit me. I was told that they will choose a set specially designed for my eyes. I trusted them, and traveled four hours by BART to get there. When I arrived, I asked again, and Jade said it would be fine. At first, the application was comfortable and I even fell asleep, but later I was jolted awake multiple times from the sharp pain of my lashes being pulled. When the lashes were finished, about one-third of my vision was blocked. Several extensions were applied too close to my eyelids, which made closing my eyes painful. The artist removed one of the most uncomfortable ones, but by the next morning, all the lashes are messed up, I still had multiple lashes that were too close, causing irritation and itching. Most disappointing to me, the design was not flattering at all for my hooded eyes, it made them look puffier and harsher. I contacted the salon afterward and considered letting Jade fix them, but after how painful the first process was, I no longer felt safe going back. I was really upset and originally asked for a refund, but knowing that the artist spent time and effort, I was willing to discuss another resolution. However, the business stopped responding to me.

    I've been going here for 4 months and always had great service and retention with Hanna, no complaints at all. However, I recently went in for a lash removal and unfortunately had a very different experience. During the procedure, she folded open my upper lid to scrub near the hair follicles above my waterline. As soon as she did, I felt a sharp burn and told her right away. She rinsed my eye and applied drops, but I still felt like something was in my eye and mentioned it again. She rinsed a second time, then dismissed me. Shortly after leaving, I received a text offering a discount for my next visit, which felt dismissive of the discomfort I was still in. Why wasn't the discount offered right away during checkout, because there definitely won't be a next time. The irritation lasted all day, and when I woke up the next morning, I had 3 bumps on my upper eyelid. I was told it was just irritation and to use warm compresses and saline, which I've been doing, but my eye remained inflamed. After the "irritation" only got bigger, I went to the eye doctor and was told it was not an irritation, but an infection. I was prescribed antibiotics. After 2 weeks on antibiotics the inflammation has went down, but needed a surgical procedure to remove the bump completely. What should have been a quick removal has cost me so much pain and medical expenses. I've never had my eyelids opened or my eyes exposed to solution during a basic lash removal. I'm really disappointed by how this was handled and the lack of accountability and aftercare. Overall, this traumatic experience has changed my perspective on getting lash extensions.

    Eyelashes
    Zasha H.

    Sky is the best lash artist ever... I love her she's sweet and kind. She very talented in her artistic lashes. She very fast as well. Under 2 hrs. For busy people needing lashes. Her studio is very aesthetically appealing. She accommodates you if you need early appointments. Her brown lashes are so pretty and I get so many compliments.. best artist is SJ.

    Patricia A.

    Thien is great & she is very skilled with many different styles. I got anime style with bottom lashes, and it has been my favorite. I love this set, usually other places the anime sets are just normal wispy, but she does the spikes perfect. I have been to so many different lash artists(had extensions on/off for 10 years now) and I recommend Skyelash the most. From my experience: best lash retention/isolation, easy to book, peaceful studio, and she customizes the set you want with adjustments that will suit you. Wish I still lived in San Jose so I could go more often! Photo is 1 week after, still held the original shape :)

    Butterfly cat eye lashes $120
    Maleiha S.

    She's still my favorite lash tech in the bay, the most natural lashes I've ever had. She moved locations so her new spot is really nice, spacious and comfortable.

    Shantaya A.

    Best Lash Tech thus far in the Bay Area. Super sweet, professional and calm/relaxing environment. 5 Star!

    Skyes wispy signature set

    I love her work so much! This is your sign to get your lashes done here‼ I have no lashes stuck together, they're light and comfortable. I got her signature skye set (I forgot the name) it's wispy and light but gives that darkness. She designed this set!! They look like my false lashes. I came in wanting something else but during our consultation, I came to a different conclusion with what I wanted to achieve! (I wanted something wispy full and long) I have had lash extensions for years and this feels so different from other styles I've tried! I've had many artists glue my lashes together and Im so happy to have found her! I loved her recommendation, she's sweet and really thinks about what she can do to achieve the look you want!

    too much adhesive was applied to my eyelash some of them glued together and it's itchy and really uncomfortable. The glue was way too much and it's all over my eyelid. When I asked if she could do the style (anime+wet) that I sent to her she was positive and said yes. The result came out not the same style but tbh it looked good. However, when I told her my lashes were uncomfortable and itchy and all the stuff, she was like "The style you want to do is supposed like that. Not like classic one by one. Some of the spike have to be together. If you really know the lash technique you will understand" The pic was taken from one day after I got my eyelash extensions done. As you can see eyelashes were glued together on my eyelid, super itchy. Before I left the studio I told the artist that some of them seem to glued together but she insists it's fine and looks wonderful so I leave politely without being angry cuz I don't wanna cause more time it's been 2.30 hours already.

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    2 years ago

    awful my lashes fell off after six days lol don't come here. i cleaned them and took care of them too. just a scam

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    Ask the Community - Skyelash Studio

    Review Highlights - Skyelash Studio

    We tried to make a last minute appointment, and although Skye couldn't accommodate us (understandably!

    Mentioned in 7 reviews

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    Super happy with my lash lift! It only took 35 minutes & the lashes are lifted ;-)…read more I have been to a few spots, one where I got burning sensations in my eye, another where nothing lifted and required a repeat lift procedure. But here, for my first visit I was surprised at the level of lift & precision! This was more curled than my usual spot and the time was way less. I'm super pleased and will be back again, it is tucked into a Korean hair salon, the curl is definitely lifted & of a style I like!

    I've gotten both lash extensions and a lash lift done by Veronica and have been happy with the…read moreresults every time. She is very meticulous and I love that she made recommendations on what kind of extensions would be flattering for my eye shape (hooded, asian eyes) when I told her I wasn't sure what style I wanted or liked. Veronica was thorough in explaining the different types of curls and why putting longer lashes on the ends (cat eye style) for my eye shape would be flattering :) Love that she has experience working with a wide range of clients of different ethnicities and eye shapes - because giirrrrrl the monolid eye struggle is real! I asked for a "my natural lashes, but better" look and I got exactly that. The salon has ample dedicated parking which takes the worry out of having to do street parking and dealing with meters! Will be back! Thanks Veronica!

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    Skyelash Studio - eyelashservice - Updated May 2026

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