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    Sky Zone Pembroke Pines

    5.0 (1 review)
    Closed 3:00 pm - 9:00 PM
    Updated a few days ago

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    5 months ago

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    Sky Zone M.

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    LAUNCH Trampoline Park - Doral - July 2023

    LAUNCH Trampoline Park - Doral

    4.0(58 reviews)
    14.5 mi

    Great concept, however, they have at least two side/back doors that remain unlocked allowing…read morechildren to escape unseen. Also, they turn off the lights for way too long when they have younger kids at play. You can't see anything. Both huge safety concerns. I'd recommend it for older children until they correct those hazards. If those doors are fire exits, it should have an alarm when open as there is no one monitoring the doors. Also, 15 minutes is way too long especially considering you have a door in the back that can be opened without warning. You can't see your children when the lights are off unless you're jumping with them.

    Honestly not impressed with this place, and much less by its prices and quality of services…read more Time was reserved for a party but previous party took longer and we were not allowed to use one of the empty party spaces. Instead we had to wait by walking around and trying to find other tables for the guests to sit while the kids played. It was all very rushed. We had minimal time to decorate the space. Another disappointment was the food. I don't expect much from food at places like this and I'm aware it's always going to be very similar as far as options go. But again, for as pricey as it is, at least it should have had good pizza. That was not the case. Nobody in the party was impressed with the food, sadly. All in all, never again hosting a party here. Taking the kids on a regular day to just jump around May be a possibility, but not certain.

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    LAUNCH Trampoline Park - Doral - July 2023/Toddler time hours and price (plus sock price). Sky Zone is cheaper

    July 2023/Toddler time hours and price (plus sock price). Sky Zone is cheaper

    LAUNCH Trampoline Park - Doral
    LAUNCH Trampoline Park - Doral

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    Urban Air Trampoline and Adventure Park - Birthday party fun. We were at Urban Air for 6.5 hours!!! This is a new record. Lol.

    Urban Air Trampoline and Adventure Park

    2.4(123 reviews)
    7.6 mi

    Lots of negative reviews that I am happy to say were not reflective of my experience. The facility…read moreis well maintained and safe. There are lots of young employees working, or at least working the day we came. They did a fine job managing the many jumpers. I never witnessed an unsafe event. The kids had an absolute blast on the sections they were tall enough to do. The price for what you get is very reasonable. Of note, there is a concession stand in the back near the restrooms. I saw several pizzas from there and French fries. The one bday party seemed fun. I'd personally be here all the time if my family lived closer

    I attended a child's birthday party here as a guest, and the experience was extremely…read moredisappointing--for me, for other parents, and especially for the birthday child's mom. When we first arrived, everything seemed fine. The problems began once it was time for food. Items were brought out in pieces: pizza would arrive with no plates, no napkins, no drinks, and no utensils. The kids were seated, hungry and thirsty, while adults waited an unreasonable amount of time for basic necessities that should have been brought together. It was very difficult to get the attention of the assigned party host. She was frequently chatting with other employees as if it were social hour rather than actively managing a children's birthday party. She moved extremely slowly between the table and the kitchen area, despite the short distance. At first, I gave her the benefit of the doubt--everyone can have an off day. However, it quickly became clear that nothing was being handled with urgency or organization. The host was walking around with a personal purse on her shoulder, which made it appear as though she had just arrived or was about to leave, not like she was fully engaged in her role. It also visibly got in the way of her working. Because the kids were waiting so long, I offered to help speed things up. I volunteered to carry drink pitchers while she gathered other items. She agreed. Despite that, essentials like napkins, utensils, ketchup, and drinks continued to take far too long to arrive. Eventually, I had to go to the café area myself to collect forks, napkins, and condiments so the children could finally eat. When the host later approached--slowly and casually--with items we had already retrieved, I informed her we had taken care of it. Instead of apologizing or acknowledging the delay, she appeared visibly annoyed, turned away, and walked off. Toward the end of the party, communication completely broke down. The host began ignoring me, and there was no notification about cake time, causing everyone to scramble because of the strict time limit. When I asked for her name due to her repeated rudeness and lack of professionalism, she responded dismissively, "Your party is over at three. You need to get out." She then refused to give her name and stated that she had "already told the manager all about me," implying I had done something wrong. This was extremely surprising, as I had only tried to help ensure the children could eat on time. Because of this, I went to speak directly with the manager. The manager informed me that she had not received any report from this employee at all. In fact, she acknowledged that she had noticed the host was disorganized, unfocused, and not doing what she was supposed to be doing. The manager also provided the employee's name, which is Lily. During this conversation, the manager mentioned that Lily is "very sensitive." While that may be true, it was concerning to hear in the context of a children's party. Sensitivity does not excuse poor communication, lack of organization, or unprofessional behavior--especially in a role that requires managing groups of children and interacting with paying families. When employees are not properly trained for these responsibilities, it ultimately reflects on the business as a whole. The facility itself has potential, but the lack of staff training, accountability, and professionalism completely overshadowed the experience. Because of this, I do not recommend hosting a birthday party here. Families deserve better organization, clearer communication, and staff who are prepared to do the job they were hired for.

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    Urban Air Trampoline and Adventure Park
    Urban Air Trampoline and Adventure Park
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    Sky Zone Pembroke Pines - trampoline - Updated May 2026

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