The good: the price, we appreciated that adults who were not participating did not have to pay. The…read morezip-line was really cool, and the place was not crowded. The okay: some of the staff seemed to be okay with being at work. The place was fairly clean and staff were cleaning throughout our visit. The food was hot, just not tasty. The fries and chicken tasted like freezer burn. I received part of my order within a few minutes; the other park took about 40 minutes. The "do-betters": Customer service is important! The checkin process was confusing and the person (wearing a night scarf) did not seem to want to help. Every patron should be treated like it's the first visit. We were dismissed so we went to another line- much better. You MUST keep eyes on your little ones. The only safety people we saw were the ones who put on the harnesses. Again, we went to a second person to have the harness double checked. I would return. However, I'll be sure to eat before, and I'll be prepared to completely monitor my little one. I gave 3 stars because the children enjoyed themselves.

We've been to Urban Air twice on Saturdays, and it's just a zoo--loud, crowded, and overwhelming,…read moreespecially for smaller kids. My daughter had fun, but many activities felt unstructured. Kids were cutting in line, attendants didn't enforce turns, and parents often had to step in. I even saw older kids hitting younger ones (not related to each other or together). Some attractions, like the dodge jump, were well-managed with attendants controlling lines and timing turns--that's how it should be everywhere. Safety is also a concern; with so many kids running around, it's easy for little ones to wander off. If your child loves chaos and you're prepared to supervise constantly, it's fun. Otherwise, it can be stressful for both kids and parents.

This was my first visit to this location. I've heard a lot about the trampoline park and have seen…read moremany videos of it. The place was extremely crowded and busy. Unfortunately with the crowds came the mess. There was some staff available to clean up after each party in the rooms. However, the continuous mess around the hallway and seating area was not cleaned up. Each of the parties get their own room, along with pizzas and water bottles. Bottles. The parties can bring their own decorations, goodie bags, cakes, etc. those who are participating in the trampoline activities are given special socks to use on the trampoline. Along the trampolines were some seating area as well as some fancy massaging chairs (not free). It seemed like all the kids are having a blast which is what matters in the end!

Good activity for kids to blow off some steam with multiple trampolines where kids can race across,…read moredo tricks, and play. They have a sectioned off dodge ball area, basketball area, and diving board-esque area. They had a number of birthday parties going and I could see this being a good activity especially on quieter days or if you rented out the place. We went on a Saturday evening and it was chaotic to say the least and at times I worried for other kids out there (we kept our 5 year old close). Since areas were not sectioned off by age, it was a bit of a free for all with older kids chasing each other and bouncing each other or doing flips without always being mindful of their surroundings. While a lot of the kids seemed to be having a great time, we did see a few younger kids get hurt. Again, this can be a good activity as long as you are mindful of the timing, able to navigate the chaos during the busier times, and are mindful of surroundings.

Structured chaos :p…read more I've hosted parties here, have been guests at parties here ( speaking for Gaithersburg location only), and I have come here for leisure ... today I am here for leisure ( kids are on spring break now ) this is always the perfect place to come to kill time and let your kids let loose. There always a lot going on but it still feels structured and that's what matters most lol. It's easy to book, parties or just regular jump time. Today I booked regular jump for 5pm. At 3:30 ( you can book same day within the hour). Parking is easy, location is safe, there's other amenities. They also have certain "events" on certain days . I know for my daughter's birthday we had her party on a glow in the dark night, and this is something they regularly offer. So there's variety and fun. It's been 4 years ( since we been coming here) and I can honestly say they become a go to.

I've been here a few times through the years for various nieces and nephews birthdays, the place…read morehasn't changed but kids love it. Great for birthday parties to let kids just run around and burn off energy. But if you have little kids, you should follow them and watch them because most staff are teenagers and are not paying attention and other times, there's no staff. Everyone has to sign their waiver before, so they don't seem to care, but this can get dangerous. I know kids who have jumped on each other and broken bones because there was poor supervision! Today I saw a staff just look at me and not say a word when I was lecturing another kid to keep her hands to herself and not push anyone because she made a boy cry when she pushed him off the ledge at the foam pit while waiting for the kid before to move away. She denied it but several kids pointed her out - this is dangerous for the boy and the kid in the pit. The staff should've intervened and gave her a warning, but nothing!

Had my daughters birthday party here. The staff were friendly and all the kids had fun. The…read moreprice is on the expensive side for what you get. Overall, it was a good one and done experience.

So I'm giving 5 stars bc it's a great place to take the kids, but def some hiccups. For example,…read moreyou can't call, the number listed is 800 to the business office. However, great parking, they were really friendly once arrived. There are small lockers for valuables, party rooms, and the place is pretty big and can accommodate a lot of people. You need to bring grippy socks or buy them there. Some activities require shoes. Worth it for all the things you can do while you're there.

Went on a Sunday toddler hours 9-1130. I have to say I like the set up. It is definitely nice to…read morehave certain hours for the younger kids. A lot of space to walk around. Free coffee during this time for parents. The only thing I didn't like is the arcade. Several of the games weren't working and I feel like it would be better if it was separate like in a separate room because it's easy for the young kids to get distracted by the arcade. In general I liked the bouncy houses and big climb up area with slides. Will probably go again!

Review of water park only:…read more Don't buy for the whole family. We made the mistake of buying for a family of 4, but only small kids would enjoy this. Could have saved half the cost by just buying for 2 kids. You definitely don't need more than an hour either. It's really loud, so it's not great for autistic or sensory sensitive kids. My kids don't enjoy water directly in their face, and there's nowhere to go that doesn't have water landing directly in your face. There's nowhere for adults to sit, and it's a small room so there's residual splashing everywhere; wear pool shoes even if you don't go on the play structure and are just supervising the kids. During the 5-minute breaks once per hour, it would be nice if you could use the adjacent pool I but it was occupied with aquatic sports teams. Staff were very friendly, and the overall sports/rec facility looks huge and very clean. Locker rooms were very clean as well. For our family, however, it just wasn't worth the price paid nor was it the type of water park that would work for older kids or autistic kids.

Attended toddler time for the first time today! The staff was so friendly in checking us in and on…read moreour way out. The kids had a blast! They have so much to do for the kids. They didn't want to leave! The music during toddler time is a big hit. We will for be back.

Great for hyperactive school age kids and their caretakers who need burn a few calories at the same…read moretime. The signs saying you must be over/under this height are completely ignored by children, parents and staff. Biggest complaint is taking 5-10 mins to check in even when there is hardly any line and I already bought tickets online. Maybe put in an express lane or self check-in kiosk?

ZavaZone is the perfect place to let (older) kids loose and burn some energy during the weekends…read more My daughter is more on the timid side when it comes to large indoor gym spaces, but there were so many activities she was able to pick and choose according to her comfort level. From high ropes courses, to ninja warrior battles, giant slide, parkour, trampoline dodgeball, and battle beam there is lots of things to do. While this place is not the newest, it was very clean and well staffed. Make sure to get dippin' dots as a treat on your way out. We would definitely come back!

I brought my sons here hoping for a fun afternoon to burn off some energy. At first glance, Zava…read moreZone looks decent with the usual mix of trampolines, ropes courses, and climbing walls. However, within minutes, it became clear that this facility is dangerously understaffed and falling apart. My biggest concern is safety. The few staff members present were completely checked out. Instead of monitoring the equipment, they were grouped together looking at their phones. This was terrifyingly apparent on the high ropes course. I watched a young boy climb a set of pillars nearly 15 feet in the air before the attendant finally looked up from her phone to intervene. In an environment like this, that level of negligence is unacceptable. The facility itself looks ok at first glance but is in disrepair. Large strips of rubber were falling off the warped wall, and the general maintenance is appalling. I've attached a photo of the stairs where the lighting fixtures have been ripped out, leaving exposed wiring hanging open right where kids are walking. Between the distracted staff and the crumbling infrastructure, this place is a liability. It feels unsafe and frankly needs to be shut down before a child gets seriously hurt. We will not be returning.

This place is fantastic for my kids! I have not tried it yet, but my kids love it. They have a…read moresubscription and go every Sunday! The staff is beyond nice and they explain everything. Super attentive via email too while their phones have been experiencing issues. The staff works very hard with the children and are kind and attentive with them as well. I love the skills my kids are learning in a postive environment. In the two months they have been enrolled I see new confidence in their abilities and in general. They love it.

We've been to Bolt a few times at love it! My 6yo has had great instructors and learned a lot. The…read morestaff are welcoming and the facility is clean.

We Rock the Spectrum Review…read more We Rock the Spectrum is an alright place to hang out with my eight-year-old son who has autism and his RBT. It's a sensory-friendly environment, and he's able to move around, play, and regulate in a space that feels welcoming and understanding. I definitely recommend calling ahead to make sure they're not hosting a birthday party. When it's crowded or loud, it can be overwhelming, especially for kids with sensory sensitivities. Overall, it's a good spot on quieter days and can be a nice outlet for kids who benefit from a more inclusive play environment.

This was our first time at the Gaithersburg location. We have become semi-regular visitors to the…read moreLoudoun location since it has opened. We live about equal distance from both, so we decided to try this location today and it was fantastic! The owner was so welcoming and also helpful when we were leaving by offering the kiddos a lollipop if they got their shoes on nicely. We really appreciated being able to stay longer due to the sparse crowd on this rainy day. This location has some items similar to Loudoun, but there are also some differences-the rock wall here is longer, there was a large dome climber that was a hit, there are some different swings, ride on toys, a large tube bouncer , several spinners and balance items, lots of fun pretend play costumes, magnets, bluey toys. There is a zip line and trampoline like Loudoun. The significant difference is that this location is open whereas Loudoun has a closed off infant/toddler area and closed off arts/crafts area. Loudoun also has the teen room in the back. Still trying to figure out which location is larger lol. Both of my kids loved this location as they do the other. We Rock the Spectrum is such an amazing, special place for children of all abilities, and I feel so grateful that we have not one but two relatively close to us. Looking forward to trying to soon to open Pittsburgh location when we visit family later this year.