A must go-to salon in NW Houston when you want quality work, great staff communication and friendly…read morehospitality. Free drinks, or cocktails if that's ur thing, massaging chairs that work, and enough staff that there's rarely a wait. Highly recommend.

This place is nice. But they prioritize rushing and doing it fast than doing a good job. My…read morepedicure I loved, great treatment and attention. I liked that they put a timer for the massage. But my mani was horrible. Very rushed. Didn't check first with the shape before she finished. Next time I'll remember to check. But she didn't give me what I asked. Then she messed up my thumb. It was all bumpy from the first time she tried fixing it by painting over and over it but that didn't fix it you could see the visible bumps. That nail broke within a week and color started peeling off. It's not even 2 weeks yet and my nails are already chipping and color is massively peeling off. I'm used to shellac lasting me 3-4 weeks. This is the least they've ever lasted for me. You could have thought they were just regular manicure no shellac. No attention to detail or professionalism. Didn't like Mimi. Pedicures were great! Wish I would have gotten her name.

I don't usually write reviews, but I feel like I need to warn others about my experience here…read more I came to this salon in November for a pedicure with Kim. Shortly after that visit, I started noticing inflammation, pain, and irritation around my toenail. At first, I thought it was just temporary sensitivity from the pedicure--but it never improved. Fast forward to now (March), and the issue has still not resolved. After looking into it and dealing with this for months, it's very clear that I developed a fungal infection, along with ongoing inflammation around the nail. This has been frustrating and honestly upsetting, because something that was supposed to be self-care turned into a long-term issue that I'm still dealing with months later. I can't say exactly what went wrong during my service, but I would strongly encourage this salon to take a closer look at their sanitation practices and tool hygiene. Situations like this shouldn't happen. This place is beautiful if you choose to come here, but please be cautious and pay attention to how tools are cleaned and handled.

Great place, clean and efficient. They were a little overpriced, but service was greatread more

Booked as same day appointment for a refill and gel pedicure. Let me tell you. TONY hands down is…read moreone of the best techs to ever work on my nails. I came in with a full set that I wasn't happy with shape, color, and length wise. He gave me options to get to my desired look without doing a whole new set and literally made them perfect. He took his time filing and shaping to fit my hand! I've been to this location 3-4 times before today and I can say I'm now a Tony exclusive client. But also the salon is nice, clean. The reception is great and they really take care of you in here 12/10 experience

I accompanied my wife and our 4-year-old daughter to Venetian Nails so they could enjoy a manicure…read moretogether. Unfortunately, what should have been a relaxing experience turned uncomfortable very quickly. About ten minutes into my wife's service, the manager began loudly criticizing and reprimanding the employee helping her. This happened in front of customers and created an awkward, tense atmosphere. The way he spoke to his staff member came across as disrespectful and unprofessional. Afterward, my wife respectfully spoke to the manager and explained that the situation could have been handled differently and privately. Instead of acknowledging that, he gave several excuses and defended his behavior. I then spoke with him myself and asked for an apology, but again there was no accountability -- only more justification. As a customer and as a parent bringing my family into a business, I expect a professional environment where employees are treated with respect. The experience left a bad impression, not because of the staff member helping us, but because of how management handled the situation. If you value kindness and professionalism, this was disappointing to witness.

I love this place! Johnny did my nails and I couldn't not have been happier with the service I got…read more He did an amazing job!

The absolute best pedicure in Cypress! This place has numerous pedicures to choose from, but they…read moreare all amazing. Very clean with professional and curious staff. They serve drinks that are above your normal nail place choices, and the spa pedicures comes with leg and shoulder massages. These are really nice massages, not just petting with lotion. Bonus- they have approx 3000 colors to pick from!!! All beautifully organized. Pricing does run slightly higher, but I promise they make it worth it.

Took my wife here today it was amazing experience, very friendly staff and tons of drink options!read more

I was very disappointed with my experience. I chose the $45 acrylic nail set directly from the…read moresalon's menu, but when it came time to pay, my total was $60. During my appointment, the nail technician asked if I wanted white or pink powder. I chose white for the French tip and pink for the base because I assumed she was simply asking how I wanted my nails done. At no point did she mention that choosing both powders would add an extra $15 to the cost. If I had been informed beforehand, I could have decided whether I wanted the additional charge. When I called to express my concern, the girl at the front desk (who unfortunately never seems friendly or welcoming) told me the extra charge was because I chose two powders. My issue isn't the additional charge itself--it's the complete lack of communication. Customers should always be told about extra costs before the service is performed, not surprised when they go to pay. If you're planning to visit this salon, be very careful. Even if you choose a service from their menu, ask if every option the technician suggests will cost extra. Otherwise, you may end up paying much more than you expected. Good customer service starts with honesty and clear communication. Unfortunately, I didn't receive either, and I won't be returning. Sad they have lost a great tipping customer.

I have become a regular now. My daughter and I spontaneously tried the salon and we instantly knew…read morewe'd become regulars. As soon as we walked in, Vivian treated us like we were family. She let us know the specials, helped us choose our color and made sure we were good throughout our service. Not only is the customer service good but the nail service is quality. All of that helped me make the decision to know I was coming back for sure. All the times I have been here, I have never had the same technician. I've always gotten a different one because I like to see the work of many so I can choose "my person." Well, they are all my people. I haven't come across one technician that I didn't like or had to ask to do the work over. I normally get a deluxe pedicure and an overlay or deluxe manicure. Again, no complaints ever. They offer other beauty services too but I haven't tried them yet...the key word is "yet." Oh and the ambience...it's definitely giving spa. It's so relaxing. So if you're looking for quality service and a relaxing environment, this is your place.

I came here with my 5yr old niece since it was on the side of 290 I needed to be on and a few…read morecoworkers get their nails done here and love it. I would like to start off by saying all the employees are really nice and it was warm and welcoming. The downside is I've had way better pedicures from other places, especially where I get my nails done. I probably wouldn't come back, but I do see the appeal that people have with this place.

This is now my go to place for builder gel sets! Clean and friendly with such great conversions. I…read morelove it here! I think I pay $50 for a fill, but I don't remember because I always tip a lot. They always do a fantastic job and my nails last over three weeks. My only complaint is they close a bit early during the weekday. But it's honestly worth getting off work a bit early or going on a weekend.

recently visited this salon for a pedicure. The service was fairly quick once I was seated, and two…read moretechnicians assisted me during the appointment. The staff was pleasant, and I appreciated the attention from multiple team members. However, the wait was longer than expected. I also noticed that other customers were offered water while I wasn't, which made me feel a bit overlooked. Additionally, the nail polish application was not as neat as I had hoped, and the finished look was uneven in some areas. Overall, the experience was mixed. The salon has some positives, but I think there is room for improvement in customer service consistency, wait times, and the quality of the polish application.

I love my nails that Krystle did on today!!!! I will definitely be back!…read more It's a vibe sitting in Milano Grant in Cypress is the go to!!!

"Friday" did my pedicure! She is absolutely the best! She does not get into a rush; she really…read moretakes her time, she is extremely meticulous and she does everything perfectly! I followed her here from another salon and I would follow her again if I needed to This is definitely my new salon!