UPDATE!!! The new manager (who was the former awesome manager) totally understood what had…read morehappened and immediately refunded my $20, after going in SEVERAL different times and interacting with other employees and a supposed manager. That manager is now gone and the great ERIN is back!! I'll still have this as my go-to dry cleaner because Erin made it right! I've changed my stars to 4 instead of 1! (I give Erin 5stars though) This has been my go to dry cleaner for years, loved any and all interactions with the owner. Such a gem of a man. Well he's still the owner but he is in Arizona and his son is running the business now... I came in to the laundry mat to wash our comforters on Saturday. I put a $20 bill into the change machine and got NOTHING out. Reported it to the lady working the drycleaner desk. Apparently she is the manager. She said she couldn't do anything about it and the owner would be in "tomorrow afternoon" and he'd have to look at the camera's and then could give me my $20 back. She said she had absolutely no way to get ahold of the owner. Hmmmm.... Well I came back the next afternoon, Sunday. That was Easter so they had closed early. Came back again today, Monday. A different gal at the front told me I have to deal with the manager and that she will be back tomorrow. The same lady that had already told me there is nothing she can do. Feels like I'm getting the run around and I will be finding a new dry cleaners. Royal Fabric...do the RIGHT THING and give me my money back!!

I would like to give it a 0 star. The woman on the care is…read morepretty rude and she screams all over the place. I only come to wash my big sheets and she said it is too big for the machine. She even accuse me to burn her machines when clearly I don't comer often. Is my problem that you have old ass machines that don't even work? Why are you accusing me for something I didn't even do in front of all these people. I would never come again.

Clean premises, personal help with machines, fair prices for self serve laundry services. Use them…read moreregularly for over sized laundry.

It's clean, but 70% of the machines washers and dryers do not work, very very annoying!…read more It not a new thing it's been like this for a few months. Broke. Machines outside foa few Months already, OH and tha bathroom also out of service. So I guess get here super early or u won't get to wash or dry. Cause u will not fond a working machine. U only use coins to wash no cards.

I got my clothes back today and they were very clean. The business owner was pleasant and gave good…read morecustomer service and conversation. Apparently he is the new owner and bought this business about a year ago. He seemed quite grateful to me for being a new customer and trying out his service. I asked if he accepts coupons, and he opined that these were lean times due to the state of the economy and he cannot afford to offer these, but that sometimes he may offer a special. This is a local Normandy Park Cleaners that has managed to hang on as other cleaners in the area are forced to close their doors. Four Star is extremely convenient for me (I live only 1/4 mile away). So it is in my own self interest to see this business survive. And local businesses that survive help the community and help us all. The Cleaning is as good or better than any cleaners I've been too, The service is great, and for those reasons I am awarding five stars. BTW, if you enjoyed my review or found it useful funny or cool, please don't hesitate to click the little button to say so, or better yet, go ahead and friend me. So go on! Press that button, and never miss a single one of my epic reviews in the Seattle area and beyond. Excelsior!

New owner & way expensive for a simple hem. I'm confused because when I brought items here I was…read morecharged $10 per pants that I had years ago. The guy said the lady who hems chargers her price & he charges his. So when I went to pick up 3 hemmed pants, I noticed the total was $30. He then added "his price" totaling out to $51.15 & $2.05 fee for using debit . He was on the phone so I didn't even bother asking. I just took my stuff knowing I would never return again. Just shady if you ask me. So basically the lady charges her price of $10 per pant & the guy charges $7.05 per pant. Makes no sense to double charge (or that much at that)!" Find somewhere else and save your money.

*Don't follow the map directions!* They are located on the…read morenorth entrance of Southcenter Mall right by Mucho burrito facing the north side parking lot. Dropped off my dress pants and shirt to be pressed and cleaned. I needed my items to be pressed and cleaned the same day and the turn around time was only a couple hours! Fantastic service from Sonny who is the owner.

I've known Sonny for a couple of years now and can say without hesitation that, when it comes to…read moreclothing and dry cleaning, NO ONE does a better job than he does. He is extremely detail-oriented, knowledgeable and honest. He's also been practicing his craft long enough that he knows the best specialty people for the things he doesn't do himself, so you can be confident the job -- whether cleaning, repair or alteration - will be done RIGHT. He's not the cheapest but you get what you pay for. And it takes a little effort to get to his shop on the north side of Southcenter, in the shoe repair shop next to Macy's, but it is worth it.

Dry Clean Dr. has become my go-to for our family. After several family/friend recommends, I started…read morebringing our dry cleaning here - better cost, turn-around, and service in general. Owner is also extremely kind and helpful - has gone above and beyond; I feel the respect alone is worth my patronage. I highly recommend this business - thank you!

Pre pay doesn't work for me I pay when I pick my stuff up I explained it to the guy and he gave me…read moreattitude I understand if that's his policy but I ain't paying for something that isn't done yet!

My partner and I signed up (free pickup and delivery! reasonable rates!). They picked up our…read moreclothes, no problem. A week went by, no clothes. I called, I sent an email. A day later I got a call from one of the two people saying "oops, sorry, our delivery guy flaked -- it'll be there tomorrow." Ok. It happens. The second time they picked up, no problem. But then a week went by, and no clothes. I called and sent an email. Got a call "Oops, it was marked as delivered, but we found it over here. It'll be there tomorrow." And it was. But one of the shirts has a brown drip mark (rust?) on the sleeve. Not there when we sent it to them. I called and sent an email -- hey what happened? How will you fix it?" No reply. It's been a week, and no reply. They won't even come back to pick up their sack and hangers -- forcing me to throw it away. Like I said, a great idea, poorly executed.

From the owner: Eco-Friendly Dry Cleaning and Laundry - Free Pick up and Delivery in the Seattle or Kent area…read more We strive to deliver beautifully, safely, cleaned clothes to every customer. At the same time, we reduce waste, reuse hangers, and recycle bio-degradable garment bags. Revolutionize your choice in Dry Cleaners - Join the Clean Green Revolution!

First time I was here and needed a few wrinkles steamed out of a new dress. Came home only to find…read moresome wrinkles still in the dress. Brought it back and and just was there to pick it up and noticed a wrinkle still in the back of the dress. The woman said that no one would see it. Is that the point though? To pay $16.50 and have that type of answer? And to gain my business, she might have cut the price in half or even done it for free but it was pretty sad to hear that.

I love almost evening about my new cleaners…read more Every one of them is super friendly. Within a few visits they knew my name (and car), by the time I get to the door they have my clothes pulled and are ready. Work - I didn't realize how average my old cleaners was on quality. My slacks have body now and you can tell they have been dry cleaned. The shirts - I like starch! From my army days I love feeling that collar stiff on my neck. I asked for extra starch-these shirts are GREAT! What cost them one star? The price. Everything about them is awesome - including the price. They are a $1-2 higher for a pair of pants. It adds up fast. Great cleaners, great work, you will pay for it.

Nice job done, pleasant service. But wow this costs more than I remembered. That's what I get for…read morebuying wool.

Dry cleaning service was good. The clothing repair they did was also very good. I needed elastic…read moreband replacement which they don't do. Too bad. I'll go back though.

I was looking for laundry service for my comforter and sweaters. I found this business based on…read morereviews. To set it up, I filled out the form and they scheduled 2 weeks later. I left my dirty laundry in the front and they picked up at the scheduled window time. They dropped it back after 2 days. I was happy about the service and value. They did a good job. I will use it in the future.

Worst service ever! I was staying at the Everett Indigo hotel, & I inquired if the hotel could…read moreclean a blouse for me with a greasy stain. They indicated, they send it out. I filled out the form with all CAPS, that I needed the greasy stain out. The blouse came back the next day with stain as bad as it had been. The company Residential Delivery Service sent me a separate bill for $37.43 for cleaning my blouse which I had to throw out & replace. I plan to call the hotel next to let them know how bad this service truly was!

What a great local neighborhood cleaners!! They got stains…read moreout of kids jackets that I thought were absolutely for good. Permanent markers oil stain. God knows what else is on the kids coat and I come to pick up a brand new jacket just as it looks like on the day that I purchased it! I cannot recommend this business enough. It's a small family run, cleaners and they do great job on things from shirts to pants to puffer jackets coat, etc..

My daughter had to get the hemline of her prom dress altered. We went to 3 places in the area and…read morethis place had the best price of them all by far! We are so happy to have found them and will definitely return and even recommend to our family and friends. Service was also quick - the dress was ready after a week. Employees were also very sweet. Thanks so much!