I want to start off by saying that I have a long history in medical office administration and…read morecustomer service and have never left a review on any establishments before. The "care" my son received from the older female hygienist was appalling. She immediately got annoyed when he asked his birth sex to be changed from female to male (because medical offices should have the proper patient information for any medications and whatnot). Then, when she started his cleaning, she asked him if he flosses. Now, none of us are perfect and he has a very busy schedule (not that it's anyone's business), but when he answered that he tries to, but only ends up doing it 1-2 times a week, she got upset and stated that he's "no longer 18 and can make time to floss on the way to work". A suggestion is one thing, but to make condescending remarks about such a small detail to a stranger is not only odd, but extremely unprofessional. It gets worse though. She proceeded to dig into his teeth and gums so hard that his head literally jerked back and he had to ball his fists to manage the pain. The dentist finally checked in to see him and said that his teeth looked very nice and he just had some build up, but nothing they couldn't fix. He's the only reason I'm okay with one star being an option. Once the dentist left, the hygienist came back only to tell my son that his teeth looked "bad" and continued the service. I don't know if she was just having a bad day or if she needs to find a profession that makes her happy, but her unprofessionalism on top of her nasty attitude is enough for my son to schedule elsewhere and i hope that no one else experiences what my son did.

I had an appointment at 9:15 a.m. but when I arrived the office was locked and no one was inside…read more Another patient arrived and we waited outside, assuming someone would show up soon. He had used his vacation time because that was the only way he could take the appointment without losing pay. He eventually received a text after his appointment time, saying the office would be closed. There was less than two inches of snow, the temperature was above freezing the roads were easily passable. My Frederick Dentist did not call to apologize or to set up a new appointment. Earlier, they had recommended a cap for my tooth. I had a temporary one put on and was told that the permanent one would be available in about a week. A month later, I called to see what had happened and was told they sent a text to notify me but when I had them check that number, they acknowledged they had used a wrong number. This place is incompetent. I strongly advise you seek a more reputable and dependable dentist.

I needed a crown on a molar and Dr. G gave me a perfect one! The staff is also pretty perfect from…read morethe moment one enters the door. They get an A+!

Love this place!! Called three different dentist offices for an emergency veneer reinstallation…read morebefore a major trip out of town. This office was the quickest to contact me and in place of the old veneer, I had a crown made and the two week wait was worth it! I am now sporting a nice looking set of teeth although the crown is in the front. I am also deaf myself and the staff is very accommodating. Came back for a dental cleaning although I have my regular dentist. This is now my go-to. The dentist is also nice and professional!

All the staff are friendly, the waiting room is very nice, and Dr Kerr is excellent. The dental…read moretechnicians are patient and knowledgeable. I've been coming here since it was Frieder Dental and the transition since then has been seamless. There have been nice improvements to the waiting area and the office in general, too. For those who dont like TVs playing news in waiting areas, this place doesnt do that. I have a long history of dental care and I've spent many hours in a dentist chair since childhood, but I'm no longer apprehensive about coming for my visits since I've been coming here. I definitely recommend this practice if you are looking for a family run dentistry that knows what they're doing, and that cultivates a nice atmosphere.

I've been coming to Dr. Frieder for more than 10 years now. It started when I had a tooth fall…read moreapart in my hand, and I needed to find a dentist in a hurry. Since that time, he's helped restore almost every tooth I have. With at least 1 crown and 2 root canals, plus a dozen or more fillings. His work has always been flawless - and entirely pain free! So good, in fact, that my entire family are patients here. About the only service he couldn't provide for us was surgical extraction of my daughter's wisdom teeth. Otherwise, we've always been happy to come here, and are always comfortable in the chair with him.

Fortunately, I haven't needed any dental work other than my regular cleanings, but my visits have…read morealways been very positive. The hygienist I had recently was absolutely fantastic, making the whole process smooth and comfortable. Moreover, I've never encountered any billing or scheduling issues, which is always a relief. Not to mention, the dentist has never pushed for any unnecessary work. Instead, they have been very informative, pointing out some things to keep an eye on for the future. Overall, I highly recommend Robinwood Dental Center for their excellent service and professional approach.

I had to change dentists due to prior dentist's move. I tried Robinwood due to its closeness. I was…read moreamazed at their great staff, prior preparation and overall competence. Everything was carefully explained by both the hygienist and doctor and a plan was made after I was carefully apprised of my options and the doctor's suggestions. They are compassionate and conservative in their entire approach. I would highly recommend them to anyone. If they were to move, I'd probably make the drive. Thumbs up.

Best dentist I've been to so far. The woman who was cleaning my teeth was very thorough. I like how…read morethey have TVs you can watch to distract yourself.

Dr. Dinh is a very nice man, if you like a con. Unfortunately, I realized it to late. When I became…read morehis victim , I had no pain in my teeth or gums. I had several old silver fillings that I wanted replaced due to cosmetic reasons, a build up from a route canal that had no pain and a tooth that was slightly chipped . Dr. Dinh refused to replace the fillings until I had agreed to let him crown both teeth with no pain. I should have ran. I finally agreed to let him crown the two teeth ( one was a molar). After he finished, I had to return to him approximately 7 times complaining that food was getting trapped in between the molar and it had became very painful. Instead of replacing the crown he continued to give me the run - around. Mind you, I had been going to him every 6 month to have my teeth cleaned , examined and x-rayed. All of a sudden he said i had bone loss where he put the crown. I ask, "how could this be"? As a result of his negligence I have severe bone loss where he put the crown and now the tooth has to be extracted. The tooth in front of the molar has constantly hurt every time I bite down on it. He continued to con his way through every visit. Please, run from him if you want to keep all of your teeth in your head. Wait time 10 minutes

I want to say that adding the Smilist to your practice cannot be worth your clientele. I love my…read morehygienist, but as of right now I am actively searching for a new dentist. I apparently owed $56 from my last visit in September, which was not disclosed to me at that time. I usually pay any outstanding balances when I come in. The Smilist however could not wait until January 31st. Instead they harassed and threatened me for $56 which eventually cost me a $2 service fee! Unacceptable!

This place is a Dental Office that actually cares about how you are feeling and looking when you…read moreleave!

Dr. Thackenkary & team always go above and beyond to ensure the comfort and care of their patients…read more They are incredibly thorough, kind, and calm. My entire family has entrusted them with our care and we won't be going anywhere else. The best in Frederick -- and GREAT with kids, big and small :)

Great place! Warm and welcoming reception. Very thorough and friendly. Dr. T was wonderful!read more

While the staff there is nice as I've gone a few times for fillings last year, their billing…read morepractice seems to have quite a few discrepancies. Every time I've gone, I've paid my bill & was good to go (over $400 worth out of pocket before I could leave). Dr. H had asked if I wanted a desensitizing treatment for my cavities. I had asked if they were covered by my insurance & she said yes so I went ahead and got it. The second time I received it for my other side, the front desk tried to charge me over $400 for it. I was like no- it should be covered that's what I was told by Dr. H. They said okay no worries we'll take care of it. They are calling me now 4 months later saying I have a $700+ bill overdue that I've never received nor was told about when I closed my account in November because of these treatments. Even the person on the phone was telling me she's shocked it's so much because she usually only sees it for $30 a tooth... make it make sense. Where did this bill all of a sudden come from? They better figure it out because I wouldn't have gotten the treatment otherwise if they had stuck to their word. Or had come back multiple times if I had known they were going to be so mistrusting to their word. I'm honestly exhausted of financial malpractice at dentist offices. I had thought I finally found a decent one. But this really took me over the edge. They told me at the end of last year that for 2026 they would stop taking my insurance, Delta Dental, which so many people have. Clearly, there is a disconnect between the patient/doctor experience & financial department & they'll continue to lose patients if they continue this. So beware!

I have been coming to this dentist since I moved to Frederick and they are wonderful. Their…read morehygienists are really nice, and all the dentists I've seen (Dr. Patel and Dr. Hailemelecot) are wonderful. I believe this location also serves special needs individuals which is so wonderful. I would definitely recommend them :)

Great service and knowledgeable staff! Have been going there over 5 years and have no complaints!…read moreI've never had to wait more than 15 minutes for a scheduled appointment. They also do a good job with insurance billing. Been able to avoid costly dental surgery- thanks to a regular program of dental maintenance with them!

I've been a patient at Kopit Frederick for years and have every intention of staying. They are…read moreFANTASTIC! Diego Maldonaldo is a superb dentist with a professional & reassuring manner and the support staff (Jane, Erin, Olivia, etc.) are super efficient and very friendly. Who ever thought going to the dentist could be a pleasant experience? A sincere "Bravo Zulu" to the whole team at Kopit Frederick...Thank you!!!!

Just got back from taking this dude to the dentist and I have to praise Frederick Kidds Pediatric…read moreDentistry from the rooftops! Pre-COVID, at just over a year old, we brought my son to a (different) dentist who was very aggressive with my sons teeth. It was his first time at the dentist and they strapped him down to scrape some plaque off his teeth. He was being held down by a tech. Needless to say, both my husband and son were a bit traumatized. So I decided for his next experience we needed something very different. AND WOW. Dr Cole and her staff were simply incredible with him. From the moment they opened the door, my son knew nothing but kindness. They took it slow, showed him every piece of equipment, and let him touch it. While he was still quite nervous, there were no tears and no meltdowns. Every staff member knew the names of all his favorite tv characters and talked him through each thing, using the cartoons as gateways to trust and good ol fashion diversion. I will never take him anywhere else. What a treasure our community has in Dr. D'Audra Cole and her office!

We've been going here since they opened and love how they take great care of our kids' dental needs.read more