Having dentures made, not finished yet. So far so good but will post again when finished.read more

the dental hygienist lied to me saying i had gingivitis so i went to 2 different dentist the week…read moreafter and they said my teeth and gums look fine. they just want your money don't come here.....

All the staff are friendly, the waiting room is very nice, and Dr Kerr is excellent. The dental…read moretechnicians are patient and knowledgeable. I've been coming here since it was Frieder Dental and the transition since then has been seamless. There have been nice improvements to the waiting area and the office in general, too. For those who dont like TVs playing news in waiting areas, this place doesnt do that. I have a long history of dental care and I've spent many hours in a dentist chair since childhood, but I'm no longer apprehensive about coming for my visits since I've been coming here. I definitely recommend this practice if you are looking for a family run dentistry that knows what they're doing, and that cultivates a nice atmosphere.

I've been coming to Dr. Frieder for more than 10 years now. It started when I had a tooth fall…read moreapart in my hand, and I needed to find a dentist in a hurry. Since that time, he's helped restore almost every tooth I have. With at least 1 crown and 2 root canals, plus a dozen or more fillings. His work has always been flawless - and entirely pain free! So good, in fact, that my entire family are patients here. About the only service he couldn't provide for us was surgical extraction of my daughter's wisdom teeth. Otherwise, we've always been happy to come here, and are always comfortable in the chair with him.

Dr. Bell is great. Her staff is great. The service is wonderful. My whole family comes here and we…read morewill continue.

There are better dentists in Frederick. The staff is rude and condescending. The service is not…read moreanything special. You can never get an appointment when needed. The only good thing about it is the nice office. I was a client for years and had only missed one appointment, for which I paid a hefty $200-something fee. I had a work emergency and when I called to cancel the day of the appt (life happens), they transferred me to the office manager to rudely tell me that they couldn't have me as a client anymore. Claimed I had too many missed appointments, which was not true. I asked for her to tell me the days I had missed and she condescendingly told me it was irrelevant because I was no longer a client. Horrible customer service. Do yourself a favor and find somewhere else, there are better offices out there that have kind and compassionate staff, better availability and prices and offer true care for their patients. And no, as they would like to make you think, I'm not associated to any reviewer. My last name changed since I was a patient.

Thank you Dr. Whitney and dental hygienist Brandon!! My visit was much needed, I appreciate the…read moreamazing cleaning and great service.

Go here at your own risk. I had a procedure that was denied by my insurance but no one told me. I…read moredid not learn until after the procedure was finished that it was not pre-authed, according to the lady at the desk on 12/17. I also had no discussion at anytime with a patient coordinator or given any information regarding cost to me on or after the prior initial appointment, per the Byrd Dental website. See screenshot from their site. The lady charged me 50 something dollars after the procedure, then we were not informed of the full cost until 12/18 when they claimed it was just denied. That paperwork shows it was denied on the 11th of November(almost 6 weeks ago) though, so they did try to pre-auth it but it was denied and no one said anything. Now I am supposed to pay 500 bucks because no one informed me it was not going to be covered, as any respected business would do. Otherwise, it is just deceptive, bad faith business practices. Simply put, if I knew it was denied, I wouldn't have had it done because I just had it done a few months ago, at a different dentist. Byrd Dental knew this and they likely knew it would be denied based on my conversations while in office. The dentist's office is blaming the insurance, the insurance says it is the dentist's office. Neither informed me of a denial and neither will have to pay for it. Just to be clear, we got appointment reminders through text, email, and calls including a real person. The dentist's office had ample opportunity to say it was denied and did not. The insurance company says they sent the mail but it never arrived in our mailbox, or to the mail distribution center where photos of incoming mail are taken. We have other mail from them regarding the previous dentist but nothing regarding Byrd Dental and we have scoured the digital photos to be certain. Byrd Dental has a chance to right this situation and keep a customer. If they do, I will update this review. If not, I hope you avoid them so this does not happen to you.

I started going to Frederick Prime Dental on the recommendation of a close friend. I found the…read moreclinicians and clerical staff to all be professional and friendly. I will continue with FPD for a long time.

From the owner: Ready to level up your smile game? At Frederick Prime Dental, we've got the tech and talent to get…read moreyou that A-List smile. From teeth whitening that pops to Invisalign, we offer quick and personalized treatments. Your smiles next GLOW-UP starts NOW!

Dr. Thackenkary & team always go above and beyond to ensure the comfort and care of their patients…read more They are incredibly thorough, kind, and calm. My entire family has entrusted them with our care and we won't be going anywhere else. The best in Frederick -- and GREAT with kids, big and small :)

Great place! Warm and welcoming reception. Very thorough and friendly. Dr. T was wonderful!read more

Best dentist I've been to so far. The woman who was cleaning my teeth was very thorough. I like how…read morethey have TVs you can watch to distract yourself.

Dr. Dinh is a very nice man, if you like a con. Unfortunately, I realized it to late. When I became…read morehis victim , I had no pain in my teeth or gums. I had several old silver fillings that I wanted replaced due to cosmetic reasons, a build up from a route canal that had no pain and a tooth that was slightly chipped . Dr. Dinh refused to replace the fillings until I had agreed to let him crown both teeth with no pain. I should have ran. I finally agreed to let him crown the two teeth ( one was a molar). After he finished, I had to return to him approximately 7 times complaining that food was getting trapped in between the molar and it had became very painful. Instead of replacing the crown he continued to give me the run - around. Mind you, I had been going to him every 6 month to have my teeth cleaned , examined and x-rayed. All of a sudden he said i had bone loss where he put the crown. I ask, "how could this be"? As a result of his negligence I have severe bone loss where he put the crown and now the tooth has to be extracted. The tooth in front of the molar has constantly hurt every time I bite down on it. He continued to con his way through every visit. Please, run from him if you want to keep all of your teeth in your head. Wait time 10 minutes

Dr. Lori goes out of her way to be kind, compassionate and caring, not to mention how talented and…read moregood she is at what she does. She repaired a tooth of mine today on an emergency basis that I was sure there was no hope for. She was able to remove a broken 50+ year old post that was holding my cap in place, insert a new post and replace the cap with no pain or trauma whatsoever. Her office is always extremely clean, neat, tidy and beautiful to look at with all of the paintings on the wall by local artists. Everyone who works in the office is congenial and fun to talk with. Just simply the best. Thank you so much for being there.

Went to see if they take my insurance, the receptionist was very snooty, and was not interested in…read moredealing with me, she told me I would have to pay out of pocket and I had to deal with my dental insurance. Very short with me, so I'm not interested in a dentist that hires incompetent people! Don't need that aggravation!.

Super clean, modern office with accessible entrance and office. Staff are always pleasant…read more Appointments start within a few minutes of scheduled time and I never feel rushed. Have had "deep cleaning" done to improve gum health, as well as regular cleanings. Plus, they coordinate really well with my orthodontist during my aligner treatment.

Don't do it. This is the most unprofessional, disrespectful, inconsistent dentristy I've ever had…read morethe unfortunate luck of experiencing. Let's start with the fact that they've changed Dentists more times than I can remember and hygienists are the same. They'll always try to tell you that you need 5 or more fillings and yet when I've gotten checked elsewhere they all tell me they were just trying to make money off me. This brings me to my next issue. I made an appointment far in advance. They called a few times to confirm it but I was sick and dealing with other medical issues at the time. So, I get a text the day BEFORE my appointment saying my appointment has been canceled because they couldn't confirm it. I thought ok well that's fine. Then they send me a lovely bill for a missed appointment fee. When they call back, Mckenzie, starts the conversation by saying I violated the financial policy by not calling, it is what it is, we'll send it to collections if we have to etc. I told her, listen, I have never missed an appointment you can check my history, and you all canceled the day before I have the text message to prove it so why would I have shown up? Her disrespectful, catty response? "Well you could have called, you have a responsibility too." Which i replied, "yea my responsibility was staying alive because I was sick. I didn't prioritize a dental cleaning appointment but im telling you that's what happened. You assume some of us are just lazy or careless and that's poor customer service but that wasn't the case here." She held on to her anger and disgustingly cold approach and said she'd send the balance to collections which I said, go right ahead. It will go no where and cost them more in the long run because not only is there a fee associated with sending it there, they have lost a customer and everyone affiliated with me because I'll make sure everyone I care about knows to stay far away from this "practice". My reach in Frederick and neighboring counties goes wide, and I'll make sure people dont get scammed by this atrocious place or its people. If you want: 1. Show up on time for appts but get called back 30-1hr past your appt time. Go here. 2. Unprofessional, rude, catty, young, inexperienced staff taking care of you, go here. 3. A new dentist every year or 2 years. Go here 4. Being told you need fillings and work done you dont actually need. Go here. 5. Waste your time, patience, and money, go here.

I've been going to see Dr. Kee for my dentistry work the past few years, and she's phenomenal! I…read morewas on a hunt for a black dentist, and I'm super grateful she's located not too far from me. I see her for my bi-annual cleanings, and we've also done some crown work as well, never disappointed. She explains everything well throughout each visit, and the freebie toothbrush is always nice as well. Both Dr. Kee and her staff run an efficient and friendly office; I've never been disappointed with a visit. I've recommended her to other family members as well who have had positive experiences. If you desire a skilled dentist (and the diversity aspect is a PLUS), then I highly recommend checking her office out. Wonderful to get away from the corporate feel I've had at previous offices

Been going to my dentist for 16 years. She does an excellent job and always explains exactly what's…read moreshe's doing and why! I would highly recommend her services.