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Skin by Sunyung

5.0 (1 review)

Services - Skin by Sunyung

Eyebrow services

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1083
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8 years ago

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Bluemercury - Treating myself and bluemercury !

Bluemercury

3.7(6 reviews)
0.9 mi
•$$$

Big fail. Walked into this store hoping to get several products upon receiving expert advice on the…read morebest products. Firstly, walking in - my olfactory sense was attacked by a sewer-like smell. It was hard to manage and I asked the staff if they smelled the same - which they denied smelling such. Meanwhile, my friend was experiencing the same as I was. The staff barely moved an inch and showed zero energy upon our entering the store. Not one other single customer was in the store. I was immediately disappointed and even had to ask for help. Truly ZERO offer to assist!!!! I asked the one young lady (looking quite unkempt) to help select a great day face cream with SPF and an overnight facial moisturizer. She recommended a very random brand without understanding my specific needs. When I asked questions she googled for answers. Yikes!!! You don't even know the products or what you're dealing with. So clearly there is no proper training to guide or sell to a savvy customer ready to spend significant money. Needless to say, I purchased a familiar brand and it will be the last few hundred dollars they'll ever see from me. Their service is a complete failure, the store smelled worse than a public restroom in the hot summer, and zero knowledge demonstrated by the staff. Please provide these folks with proper training and how to present themselves appropriately. If they don't have an interest in the beauty and skincare business- please go work somewhere else where you can find passion and energy.

I like Bluemercury but not this location. I tried to redeem my bday gift here. The staff were not…read moreinterested in helping and said it's not available.

Skin by Sunyung - skincare - Updated May 2026

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