Inquired about getting my spark plugs replaced and communication went very well. I ended up setting…read morean appointment and got it replaced through Happy H Karz. Customer service was exceptional. Not once did the rep not try to sell me on anything and was very upfront with me and walk in customers. I Ended up getting a quote for some maintenance on my wife's car that is due coming up and plan on taking it in next week. Good service and honesty is hard to come by nowadays and I'm glad I found it at Happy H Karz.

Alex, the owner, was a pleasure from start to finish. From calling ahead of time and speaking with…read morehim on the phone, to communicating issues with my car, to check out. I liked how other maintenance that needed to be done were presented to me in a clear manner, without feeling pushed. It was estimated the repairs would be done around 2:30pm but called at 1pm that it was finished so not only done in a timely manner but didn't forget to call me (past mechanics have done that to me where all day will go by waiting for a call until I have to call them and it drives me crazy!) Issues were connected to my air conditioner and had a 3.5 hour drive ahead of me; had AC on the whole way and didn't run into the same problems. The repairs were pricey so I can't say I got a good deal or not, as I am unfortunately not knowledgeable on cars, but I felt Alex was trustworthy. Thank you!!!!

Terrance hooked it uppp!…read more I had the BEST experience getting my tires--he was super friendly, helpful, and responsive from start to finish. I literally thought his shop was 4 hours away ‍ and he still took the time to guide me and help me find the right location. That kind of customer service is rare! He made the whole process easy, stress-free, and actually enjoyable. If you need tires, don't even think twice--go see Terrance. You'll be taken care of! 10/10 recommend

Went there last time for a Wheel Balance they did a great Job Going today for a wheel alignment To…read moremake sure I am good

I needed an oil change for my 4 series, and was pleasantly surprised by the special they were…read morerunning. I called them to get more information. They answered all of my questions, and scheduled a last minute appointment for me. Once I arrived, everyone was friendly and took care of my car. The price for the oil change was what I expected (no surprises.) The owner sent me pictures and information about what else was going on with my car, but didn't pressure me to get it done. He provided the info so I could shop around. I'll for sure be returning to get the work done there, once I'm able to! Highly recommend this shop!! They tend to have a lot of specials, so call and see if they are running any.

First time here, checked reviews here and on google both were good. My experience with staff was…read moregreat! Both front reception staff (Eliana & Adeel) were kind, and friendly. I came in for A/C check and repair, no issues with either. Repair at the moment seems good. Will update if there are any changes.

Great quick service for oil change. Always ready to serve and super friendly and attentiveread more

I have used this place for years! Best service! The regular Employees have been there for years!read more

Horrible service Dawson! You could have told us 3 cars in…read moreline for a state inspection that you "system went down". Seems you just got overwhelmed. Be better Dawson slow foot.

Appreciate the professional service from the two gentlemen god bless much appreciatedread more

Great place to get your tires replace and great customer service as well! They're quick with…read morerepairs, and are willing to work with you in order to have a stress free experience. Highly recommend coming here. :)

I was greeted when pulled up by Elisha the Manager. He is very friendly, knowledgeable, most of all…read morevery honest. If you want to get treated with respect and not taken to the cleaners for stuff you do not need. Come here you will be happy you did. Thanks Elisha

Don't waste your time coming here, keith is horrible. After being overcharged and then have the…read morenerve to be incompetent. Stay away, I still have the change oil light and now my hood is damaged by him. I recorded with my phone and the interaction between us was caught by my car camera.

Great place for oil changes and state inspections. There is a line sometimes on the weekend, but…read morethey are very efficient and keep things moving quickly. Straightforward and friendly service.

You can do a drive thru oil change and sit in your car. Takes about 5 minutes. Avg market price for…read morean oil change. Service is friendly

great customer service and Mr Victor was very knowledgeable about my car and made sure I got what I…read moreneeded this is a great place to go to get your oil changed

If you don't know it's here, you might miss it. You have to pull in looking like you're going to…read morethe car wash then make a u-turn to get into the lube area. It's decently well marked. I need a synthetic oil change, I saw a sign out front that said it was on sale, hoping to pay around $100. They do have free Wi-Fi and coffee, neither or something I need but it's nice to know they have it. Clean and comfortable waiting area with some candy and even dog treats. On the flip side they're going to try to upsell you their engine oil cleaning for $50. Pass on that one. Express is kind of relative as it took about 30 minutes. It ended up being right at 100, so I guess there was a special. I also got a coupon for a free car wash, but the guy did not really recommend taking my Corvette through it. I have 6 months to use that so I'll give it away to someone else

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"