I have had to visit this store far too many times over the past three weeks thanks to my very…read moreactive six year old. The store itself is massive and carries an enormous selection of items. It is generally clean, bright, and well organized, with plenty of sections to wander through and browse. That said, nothing here is really cheap. There are a lot of interesting and useful products, but the prices are high enough that I constantly find myself hunting for clearance items. It would be very easy to blow through a one thousand dollar gift card in a single visit. Thankfully, the local 20 percent off coupons help make purchases feel more reasonable. The staff appears to be made up mostly of high school and college age employees, and that shows in the customer service. It is not bad, just very young and a bit unpolished. Most employees seem concentrated in the shoe section or working the front registers, with limited presence elsewhere on the floor. The running shoe selection for adults is a definite plus, with plenty of options to choose from. Overall, it is not a terrible experience, but it is not a great one either. I will continue to shop here because it is one of the few places that reliably carries sporting goods, but it is more of a necessity than a destination.

Mark and Suji did not show professional communication. I went in to exchange my BRAND NEW SHOES…read morebecause they were too narrow. They inspected the bottom and there was some specs of floor dirt. They said they cannot accept exchange because they were unsellable. They were unworn with TAGS ATTACHED! Major attitude and lack of respect for the customer. I showed them the "new" shoes I wanted to exchange them with that ALSO had floor particles....from touching THE FLOOR.. 5 stars for EXTREMELY kind and great customer service from EVERYONE I spoke to in the shoe department. Super knowledgeable and helpful!

Bought a shirt that wasn't the right size and they were sold out but yet couldn't return my moneyread more

I recently got into soccer and play at the Great Park in Irvine. I just googled soccer store in OC…read moreand Deportes Salazar popped up as the #1 shop. I am new and have no idea what to look for or what brands are good. Anuar was the best person to help me out. He had a lot of patience and wisdom to guide me perfectly. I got a lot of great gear at a great price! I will definitely keep coming back here.

Cinco Estrellas…read more Sports Fever Main Place Shopping Mall 2800 N Main Street Santa Ana, CA * Great and helpful staff * Found my OG "Oakland" Raiders merchandise * Also bought a SDSU baseball cap Show your Military I.D. for a discount Good value and savings One, two, three, four, FIVE stars ! I approve this rating, Jay M.

I purchased some items for my husband for Christmas, he didn't like them and when I went to return…read morethem, within the "policy window" of time, they refused to give a refund, only store credit! Because I live out of state, I am now out $90.00. I would not recommend buying from this store!

Drove 30 min last night ( Thursday 4/30 ) to this location after confirming the hours . I arrived…read moreat 8:40 and the lights were all on but doors locked and young men were at the counter pretending they didn't seem me and turned their backs . I come here often , service is usually great . This was very upsetting as this was something special needed for a funeral today .

Friendly and helpful staff. They were very nice and helped us to find our Yankees Jerseys despite…read moreus being on our way to the game to root against the Angels! But seriously it's a great store with an excellent selection of sport paraphernalia! Definitely going back next time I go to cheer on the Yankees at Yankee stadium west!

Best Skates out there! Service has been awesome when I make it there in person, Jon Julio has…read morecontributed so much to skating and hope he continues to put out great looking collaborations and pro models. My go to skates for sure

Love the skates, comfortable and very high quality. Also, before my order even shipped there was a…read moresmall issue. Jon contacted me and solved it super quickly. 10/10 for skates and customer service.

Dropped by to pick up some shoes to support my feet because I have plantar fasciitis. After looking…read morearound Ricky greeted me and asked if I had any questions and I told him about my issue while running. He suggested a couple of shoes but highly recommended the ASICS Gel-Kayano 32 because they have the most support for the arch. He also assisted my wife with a selection although she came in sandals he had no problem giving her a new pair of socks to be able to try on some shoes. I personally don't like the thick sole but if that's what's going to get me moving so be it. This location is an outdoor mall and there is parking but depending on the time you go it may be difficult. I highly recommend this location due to the fact that the Ricky was polite, professional and knowledgeable, he helped me save an additional 10% by signing up for the newsletter. They have plenty of sizes in stock, they also have a BOGO 50% off. the value of the shoes are good if you plan to use them for the gym and running or even everyday wear. Thank you Ricky for your help, keep up the good work bro!!

I visited an ASICS store expecting basic customer service, but unfortunately, I was not attended to…read moreat all. Staff members were present, but no one acknowledged me, offered assistance, or even asked if I needed help while I was browsing. It felt unwelcoming and disappointing, especially when you're ready to make a purchase and expect at least minimal customer attention. Good products alone aren't enough--customer service matters too. I hope management improves staff engagement so future customers feel valued.

The staff member behind the counter was super helpful over the phone and when I came down to look…read moreat the items I placed on hold, he was just the nicest dude. He explained how this particular location worked and even recommended a bunch of other sale selections we might be interested in. And given the many sale items, it's worth making the drive over. I'm hoping to be back soon!

Walked into Bait in Orange today like i have done many times. This time i was falsely accused of…read morecommitting charge backs at the manager's friend's store in Santa Ana. I have never been to this store and still have no clue what the worker was talking about. Ive been a customer for two years and after telling him that he has the wrong guy he doubled and then tripled down that i was the fraudster that did a massive charge back. And throughout the whole interaction i never received an apology. But, It makes sense that the worker wouldn't remember who he was looking out for considering the shop always smells of weed and the employees are always high. Ive grew to love this little store over the past couple years but unfortunately after today myself and my family will no longer be going.

I can see how people can have mixed reviews coming here. The selection is small and service is a…read morehit or a miss. The store is small with a few teams and player jerseys mixed in with some rando ones. They will miss the mark completely or have what you want. No in between. However, for my Friday evening (20 mins before closing) shopping excursion they had what I needed. My son wanted a Matt Chapman Jersey and nothing else would work. We all walked in and one of the two associates (younger guy) greeted us after he finished helping with another guest. The manager or more senior employee just stared at the people in the store and worked around the cashier. The younger guy was courteous and helpful. If he didn't know the answer he asked the more senior employee. He helped us locate what we needed and thanked us for coming in. Happy KID equals happy PARENT and that means good review for the most part.

One star because nobody seems to feel the need to acknowledge people who walk into this…read moreestablishment. I've been here a few times and each time it's the same.... Guys stuck watching the tv and can't even fake a simple "hello". I'm not sure if it's because they're used to people just casually browsing and not purchasing...?? NEWSFLASH: your customer service (or lack of it) isn't helping your cause. One star simply because they honestly have a good selection of sportswear BUT be aware of the higher price tags.

Great service, variety, huge selection within tuxedos and suits , great value, friendlyread more

My boyfriend and I have come here to pick out several suits. The service is always great and the…read moresuits are always great quality. We don't feel that it is overly expensive and love the convenience of having alterations in the same place.

I can honestly say I am extremely disappointed with this league. We came here to play for 1 season…read moreand we will never return. The level of disrespect was unacceptable. We never canceled any games and always paid ref fees in full and on time. We ended up winning the league 1st place champions, the prize were a uniform set for the whole team. First of all, they gave us the 2nd place medals instead of the individual trophies that they gave to second place. Second, some of the medals were basketball medals instead of soccer and the 1st place trophy was a tiny cheap plastic cup. A child's prize Third and not least, they made us wait a whole month after we had won to give us the uniforms and when we received them all the sizes were incorrect. None of our players fit in the sizes SMALL! Let this be a warning to any new team looking for a league to play in. BEWARE!!! juan carlos pla, you run a joke of a business.

Definitely a diamond in the rough when it comes to soccer stores. Not only is there not very many…read moreof them around, but the ones that you do find are not as well ran and organized as Pla Sports. It is tiny, they don't carry everything and all the brands, but I am sure that you will find at least one thing that you like inside. We can to get some numbers put on a couple of jerseys. Within 5 minutes our jerseys were ready and printing came out excellent! My nephew wanted to check out some new goalkeeping gloves. The workers were nice enough to let him behind the counter and try out which ever ones he wanted. Most places would never even think about doing this for their customers. Thanks Pla. We'll be back with more jerseys and printing needs in the future.