Our family has been customers of Dean's for over 20 years. We started with maintenance and sales…read moreon our upright bikes. When my father was diagnosed with Parkinson's Disease 14 years ago, he started researching recumbent trikes. When my dad purchased his Trike, Dean helped him put it together. Since then we have added several more recumbent trikes to our collection--from kid recumbent trikes to custom designed full-sized Trikes. There is no one we trust to take care of our recumbent trikes except for Dean. His knowledge of all bicycles, e-bikes, and recumbent trikes is extensive.

Dean is a really nice guy. I got a kit for Christmas to convert my Trek mountain bike to an…read moree-bike. My son and I did most of the work, then I took it to Dean for som adjustments. He did what was needed for a reasonable price, and made some good recommendations.

Had to jump on here after our fantastic vacation up in this area. What a fun way to see the town…read moreand hop on the ferry and tour around. This shop had all our EBikes ready and waiting with names on them. We quickly signed our paperwork and were off. Some of our group could have used more gear instructions vs when the power would kick in- say up a hill what gear to be in but- through some laughs they figured it out but thanks again- beautiful sunny summer day and they were great

quick to sell slow to repairBike shop for the Rich and wealthy with a bad attitude to match…read more After bringing my Bike in For simple break and tube was told it will be a week. The next week I went in. The guy fixing my bike was also selling the high priced bikes. My bike was due to be finished and waited 30 minutes While the kid ran back and forth . Poor service I had to take my bike back because the brakes did not work after being fixed. I dreaded the brow beating but needed my bike fixed. No apologies only Tim's snarky remarks. After telling the young guy I will wait. Tim spoke up "We cannot always fix it on the spot" was uncalled for after I had brought my bike back from last weeks repair job. Meanwhile other customers were bringing tires to the front desk Adjusting there cleats ext. Again 30 minute wait while sales are juggled. Had Bought a new tube Because of BlackBerry thorns And had the brakes fixed. Got home the brakes are still not fixed.

My wife and I have had the best experience with Pete and his team at The Broken Spoke…read more Where many bike shops feel daunting or non-inclusive, The Broken Spoke demolishes that barrier. As someone who used to cycle avidly, gave it up, and came back after a decade, I can attest to the massive benefit of TBS and Pete's approach to cycling. For novices, everyone here creates a welcoming environment with no aggressive upselling or scoffing. Every question is thoughtfully answered and they take their time. They've built up an incredible community and every time we stop by we see regulars. Group rides on Thursdays (looking forward to those!) also help with community building. I can't stress enough how lucky we are to have Pete and his team in our town.

Knowledgeable with good selection. No pressure. Great location. Excellent E-bike rentals.read more

Let me tell you a story about how Seth saved me from a dumb dad move and thereby saved my weekend -…read more Busy weekend out on the island with the fam, lots of hustle and bustle - in the midst of a couple days where it feels like nothing is going quite right on the family front. Looking to turn things around, I decide to install the kid seat on the back of my wife's bike for our 2 y.o. so we can do the ol' family bike ride (that'll fix it!). In a moment of overzealousness though, I give that over-tight, cheap screw in the back of her bike a turn-too-many with the allen wrench: it's stripped, but maybe salvageable. But what do I do? I think, "I can still get it...." So I jump back in there: cheap screw vs. cheap allen wrench, and I send that screw straight to The Land of No Return. It's never coming out now. Enter Seth and Meat Machine. Now, mind you, I had already been down there the day before - or my wife had - for another bike-related issue (I told you - it was that kind of weekend). So, I limp in there, figuratively speaking, and in my shame I present El Strippo to Seth. What does he do? He doesn't make my feel bad. He doesn't hesitate. Immediately, almost un-questioningly, he throws that bad boy up on the lift. He explains that this is not going to be easy and expresses concern that he'll break the head off the screw and then it's done (the seat is never going on in that case). He tries one expensive hex after another. No dice. Last resort: he busts out the blow torch. "Let's put a little heat on it." And he does, and, like magic, that baby starts to move! With the turning of the screw, hearts lift, hope returns - the screw it out. The day - the family bike ride - is saved. No charge. I headed outside and, literally, the clouds cleared (though I'm not sure I credit Seth with that one). But he and Meat Machine did save the day, no doubt. Great little shop. Friendly helpful guys. Very grateful to them! Thank you!!

Easy to reserve online. Superb service with friendly and…read moreinformative advice for our day. Great experience with the electric bikes and so much fun. They give you everything you need from helmets, bike locks, and an insulated pack on your bike. Worth the price for a great way to explore SJI. Highly recommend!

I purchased a freewheel for my single speed bike. Staff was great, answered all my questions,…read morehelped me prepare/train for STP.

I actually don't know where to start! The customer service, support, speed, technical expertise…read moretop Notch! I had a flat tire on my Cannondale Lefty while passing through town. Mark fit me right in! Fixed my tire, adjusted my brakes, greased the chain all in 20 minutes. His shop has lots of awesome bikes forsale, gear, parts etc.! Also this is a family owned and operated store and this is who I want to support! A great thanks for your help!

Fantastic used bicycle shop…read more Wonderful folks work here. Super helpful and friendly. I live the vibe and the mission of the shop. There are bikes coming in and going out daily,m. So it is always an adventure on what is available. They do a great job refurbishing older bicycles. Don't be shy to test ride and ask questions. There are no dumb questions.

Great place to get a bike or recycle a bike! Kids bikes too. So glad this place remains a hidden…read moregem staple for bike culture in PT. Given the changing times it's really something special

I just not impressed with the new building seemed way more cramped and not enough room to get bikes…read morethrough and what ever else. But as come to fixing the bike you all have been on it every time. . Sorry for hate on new building just felt smaller then the old building.

This was a wonderful experience getting one of our bikes fixed. Adam was friendly, professional and…read moreclearly explained what was needed to get our bike back on the road. Also, the work was done quickly and efficiently which is much appreciated. I will be definitely be back in the future with more bikes and enjoyed this experience. Thank you, Matt

Bob, the owner was not only extremely personable, but he had the perfect rental bike for me to…read moreenjoy!! I loved the bike so much, I named her Josie & wanted to purchase her! Bob, was so nice, he let me keep her overnight, so I could take her out on another day of adventures!! Next time I'm in town, I'm picking her up again!! Exceeded my expectations!! ‍ ON!!!

I am thrilled with the Sun Seeker recumbent tricycle that I purchased at PT Cyclery. Bob, the…read moreowner, not only sold me the trike but talked to me about safety, brakes, gears, helmets and more. Bob went above and beyond to make sure I was prepared to bike safely and with confidence after many decades of not riding a bicycle. Bob is a stand-up guy and is also a wealth of information about all things relating to bicycling. Whether you are a local or a visiter to Port Townsend, do yourself a favor and visit PT Cyclery. You will not be disappointed.

This review is about business ethics & just straight humanity. I decided to take a trip from…read moreAnacortes over to Orcas Island on my personal E-bike to ride the island and up Constitution Mountain. About 2 miles from the top of Constitution, my motor seized up and I was in a really tight spot. I coasted back down to the campground and started putting water on the hub to cool it down, but it was already shot. The problem was, I was solo and didn't know anybody on the island. I called multiple businesses and taxis, but no pick up or responses. I left a message with Wildlife Cycles, thinking they may have a solution for a way to get my E-bike and I back to the ferry terminal, which was about 16 miles away. Hell, the closest hotel was in East Sound, a couple of hours walking a bike on a narrow road. With the sun getting lower on the horizon, my last resort was hitchhiking, to which a lovely local couple, and fellow bike riders, picked me up and gave me a ride all the way back to the ferry terminal. Within that time, Wildlife Cycles texted me back!!! Mind you they were the only response that I got from the entire island. The gentleman explained that he was off island, but asked me what my current situation was and what my plans were. I informed him about the ride I had got and how I no longer needed his assistance. Think about it, I didn't do any business with Wildlife Cycles, as I had my own E-bike, but yet they still reached out to help a bicyclist in need. I have no doubt if I still needed a ride, they would have 100% figured out a way. This small interaction speaks VOLUMES about how they run their business and who they employ. Hats off to Wildlife Cycles!

If you find yourself on Orcas Island in the San Juan Islands take a tour with Wildlife Cycles…read more We're in Deer Harbor and Ben though they were closed today the owner, Vicki went way out of her way to accommodate me and my friends. She set up an E-Bike tour that was epic. Her and her team went way out of their way to say the least. When on Orcas and you want to tour the island via E-Bike Wildlife is a must!! Peter is the Man!!