I had my 16,000 mile, expensive, service done on my 2019 Honda Africa, twin adventure sport. They quoted me a price that was right in line with what I expected, they communicated well on issues that came up and things that they found. They followed my wishes on which ones to deal with or not, and it was ready when they said it would be. Overall had a very pleasant experience other than having to spend the money I didn't want to spend in the first place. But to be clear, that was not their fault just the nature of the service required and the motorcycle. read more

Lifestyles Honda - Heading off island to get service done. - Motorcycle Dealers Near Me - Burlington, Washington

I want to give credit where it's due. I visited several local dealers and inquired at some private sales. In the end, I found what I wanted and could afford at Lifestyles Honda in Burlington. WA.; a pre-owned 2018 Spyder RT Limited. I had a slight malfunction on the way home. I called Jake (my contact at Lifestyles) and he walked me through some basic troubleshooting. The following morning, they sent 'Super Rescue' Bruce with an enclosed trailer to pick up my Spyder. Note: I live far south of dealership in Monroe, WA. The shop found a weak battery, replaced it and updated the software. In the meantime, I had worked out a plan to pick up the vehicle on Friday morning. My partner is a bit ill but being a trooper, she would oblige the long trip to drop me off at the dealer. To my surprise and thankful glee, Bruce called me early this morning to say he was on the way to return the Spyder to our home. In my case, I must salute Jake, Bruce, Ron and the staff at Lifestyles Honda for their over-the-top service. read more

Lifestyles Honda - Motorcycle Dealers Near Me - Burlington, Washington

Liefstyles is the perfect blend of big dealer inventory/resources and a really down-to-earth and honest staff. I just bought my second sled from them, always go there for service, and can't ever leave the parts/accessories dpt with empty hands. Great to have this place in our part of the state. read more

The few times I've gone to this store it has been extremely clean and welcoming my dog and I Staff is very knowledgeable and professional products are reasonably priced read more

I'll start by saying I have no problems with the staff at this dealership. I've always had a pleasant visit when I go there. The three star rating is for the inattention to details by the service department. I had a set of tires mounted on my motorcycle on two separate occasions at this dealership. Both times there were greasy fingerprints all over the belt pulley, the wheels themselves, and on the pipes and forks. I also noticed none of the adhesive was removed from the old balance weights which quickly turned into a black tacky mess on the aluminum. Come on guys wipe off your greasy prints and have some respect for yourselves and your paying customers. At an over $100 an hour shop labor rate I expect to get the bike back clean just I like I gave it. I don't bring in a dirty machine out of respect to the techs. Please return the courtesy. read more

Do not waste your time requesting quotes. I am in the market for a Sea-Doo and have requested a quote only to get nothing in return. Not even an email saying we are working on it. I wanted a quote before I commit to the drive from Salem to Mount Vernon. Crickets. No one wants to put anything in writing, I guess. Glad I checked out the reviews today though. I think I dodged a bullet. I'll move on and find something closer to home. I found out I can get a new one for the price this dealer was asking for a 2021 model that came out in the second half of 2020. Over Priced and ZERO customer service. Don't waste your time! Too little too late to earn my business, Ron! I am heading elsewhere Friday to pickup a new Fish Pro. read more

They opened shop for me after hours to my Honda motorcycle. Appreciate there service.

Worst business! Seriously poor attitudes and unwillingness to help. They won't call you when your parts come in either. Multiple let downs.

Had a great experience bought my Ryker from Kelly he took care of me and answered all my questions got me through the process pretty quickly and I felt no pressure he even put my bell on for me. Darryl in finance also explained everything I was signing well the whole staff here has always been great with me 10/10 would recommend read more

Unprofessional and awful treatment to staff from the parts Manager. He was yelling and belittling the staff in front of customers! I don't think I can ever return to this place! Need to treat your staff with respect! Please don't continue this behavior! read more

Hello, Just wanted to share a quick thank you on behalf of our entire family. We stopped in yesterday to have a look around at your UTV's and were greeted by Kelly. We ended up spending a good part of the day with this gentlemen, and I can't fully express how impressed I was working with him. He dropped everything he was doing and presented us with tons of different options. He was knowledgeable, patient, and best of all, genuine. Having purchased many different vehicles over the last 30 years, Kelley was hands-down the easiest, most pleasurable and trustworthy salesman I have ever worked with. It was like spending the day hanging out with a friend that truly cared about making sure he would find the perfect fit for our family. Once we finally arrived at a decision and bummed that we had no way of hauling our new purchase to our home Kelly offered to deliver it to our front door, that same night (complete opposite direction from where he lives, by the way). When he arrived he was super friendly and warm to our kids as well. He offered to take us out to show us trails at some point in the future. Who does that? Well, Kelly does, apparently! I feel very fortunate to have met him and will be looking his way for any future purchases as well as sharing my experience with friends looking to buy a new toy. Thank you Lifestyles for having such quality people on your team! And thank you Kelly for everything. We will see you again soon! read more

I can't give zero stars. I made a service appointment nearly a month ago. The day before my appointment they call to cancel stating that they're just too far behind, and can't get to me. They were "sorry" that they did it the day before, but they were trying to get back on track. The next availability they have is a month from today... A MONTH BEHIND and they can't find time to call until 20hrs before the appointment? When I call around to find another service place I mentioned "Life Style Honda" - they all laughed saying "Yea, you probably dodged a bullet anyway". Skip this place. Don't believe their lies. read more

My husband and I decided to buy a motorcycle. We admittedly know nothing about motorcycles. Kurt was very patient and answered all of our questions of which there were dozens. We never felt pressured or like we were wasting their time. When the time came for financing they were amazing yet again. We could not be more pleased. I see another purchase in our future and we will definitely be seeing them again. read more

I hit a deer with my maverick x3 turbo r on June 18,2021. I was In Montana fly fishing. Got to Bellingham on June 28 and called service dept to get fixed. Told me it would not be until August 4 until they could get to it. I had no problem with that because I had a mean case of whiplash and couldn't use it anyway. Apparently August appointment was for a look see. This is an insurance job and has been approved and a parts list already done by progressive insurance. They did not bother to even look at email from progressive and never ordered parts. On August 4 they ask me if I wanted to proceed with repair. This is a insurance job! So I said to them yes proceed thinking they would fix car. Noooo. Proceed to them meant to schedule it to be done 3 weeks later. What could I do? So I waited. Well it's now September 9 and nothing done on 30,000 dollar car that I now have not been able to use for the entire summer. They say September 18 now. I live in Arizona and wanted to head home by the end of September. Have been here in Washington visiting my kids and grandkids for the summer. Not only have I been jacked around all summer for the repair but have no use of a toy I paid a lot of money for. I have absolutely no confidence that my car will be ready by the 18th. I get the feeling they hope I will just pick it up and take it to Arizona and get it repaired. This place should be avoided at all costs. Only interested in selling you a toy not in anything else. read more

I recently purchased a 2017 Honda CB500F last week. This was a brand new unit that was apparently purchased at a Honda auction. The price I paid was far below market price because the bike was 2 years old but it was still new. The facility is great and well laid out. The selection of new vehicles is pretty good. Friendly staff helped me from start to finish. I would buy from there again. I had only two issues. The first was the length of time to complete paper work. This was a cash transaction with no financing. The second more important issue was the assembly fee for the bike. I get that they have to get paid for putting a bike together but I could not purchase the bike without this fee. The fee was the same on all new bikes. $780 for the fee was 20% of the cost of the bike. This should be included in the advertised price as there's no way to get the bike without it. I understand about registration and tax is different on every bike but the assembly fee is the same on every new bike and if a new bike cannot be purchased without this fee, this should be added to the advertised price. read more

Lifestyles Honda - My new bike at the dealership - Motorcycle Dealers Near Me - Burlington, Washington

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I purchased a 2011 can am spyder Rt and trailer there was an issue with the set cable latch and a couple of other things the took great care of me. they have my business for sale and repairs!! read more

Hi , I bought a motorcycle from lifestyle honda mount vernon and u can say was the worst thing I did, customer service after you sign the paper is none , they want to charge you for any questions or help to get familiar with your purchase, ask all the questions you need before sign , they need to kiss your ass to get the sale , after that you are on you own, ask questions before sign please, I will never back to that place , I just warned you, read more

We bought a used boat from this shop and had nothing but a great experience. We worked with Jake on the sale. He was honest and helpful when we checked it out and then management worked with us on the financial side of the sale. They stored the boat for us while we awaited a slip to open up and nothing was messed with during that storage period. They arranged for their transport driver (Bruce) to drive the boat down to our place in Shelton for a very reasonable cost. Bruce took time with us and explained his findings with the boat and trailer and provided some helpful hints. It's too bad we live so far away, otherwise we would be using them for our services because we have complete faith and trust in them. read more

Lousy customer service. I reached out to them inquiring about a motorcycle they had listed on their web site. Someone responded that they would get back to me ASAP. Haven't heard from them since. That was almost a month ago. read more

This is a great business, they are friendly, the sales personal leaves you all the room in the world to figure it out what you want to figure out, they answer all the question. I bought my wife a CanAm Trike there and I was out after about 1 hour, and very happy. Only draw back for me personally? We live in Olympia, and Mt. Vernon is about 120 miles North..... read more

Lifestyles Honda - Motorcycle Dealers Near Me - Burlington, Washington

First time snowmobile purchaser. Jake squared me away, no BS. Was very educational with what I would be needing, especially since he himself is both a serious sledder and serious snowboarder and can speak to both. We figured out my accessory needs, and had me out the door the same day I came looking. Put about 900 miles on the sled this season before I decided to truck through some trees....lets say the trees won and I needed new parts. Jake/Trevin/Robert looked up the parts I needed and tried to get them to me from the nearest available warehouse. Very good service, and super stoked on their professionalism. Will be buying all my sleds and needs from these guys in the future! read more

Had my Honda Fury booked in for its first service yesterday. Minor issue meant I had to pick it up today Aug 5th instead. But the Service Dept of the Lifestyles Team did a great job nonetheless and were keen to correct the inconvenience. In my view they over-corrected to make things right. So I will be back. Special thanks to Lee, also to the Service Manager and to the General Manager who were all very good. read more

Great experience, just made a purchase of a new to me Harley and Kurt a Greg treated me great. Highly recommended.

When my tire blew a flat on the highway near their exit, these WONDERFUL people, changed my CAR tire and made me an appointment at a nearby tire shop that they knew of. I would have been lost and stranded without them. Thank you Lifestyles Honda. I wasn't even a customer and they treated me with the utmost consideration and support. I highly recommend these lovely people. read more

I took my CanAm Outlander quad in for repair, it ended up needing an oil pump and I agreed to have them proceed with the repairs my quad. What they didn't tell me is that I lost my place in the shop while the parts were ordered. The person I was talking to also told me we only had an agreement to troubleshoot the problem. I had to remind him of our phone conversation where I agreed to purchase the parts and proceed with the repair. When I called a few days later I was told the parts had come in but no one was working on my machine. I was told I could make a new appointment so that they could finish the repairs but the next appointment was a month out. This went on for about three weeks and it was over 2 months before I got my quad back. I had stopped in on Thursday only to be told the engine was back together so I asked if I would get it back the next day, the answer was no, so I asked would I get it back next week only to be told no. That's when I called the manager and I got it back the next day. Only goes to show how inept the service department is. If you have to use their service department, I would make an appointment for everyday of the next two months to ensure they will work on your machine. I'm never setting foot in Lifestyles Honda again which is a bummer as I like to use local businesses when I can. read more

My husband and I were looking for a side by side and ended up Lifestyles Honda, as they had the exact off road vehicle we were looking for. The guy who sold us the side by side was really nice and followed up with us immediatly for the sale. When it came time to arrange pick-up, we had to schedule a time on a Sat. which makes sense. When we showed up we had to wait for the finance guy out in the lobby, until he waived us down to his office. I thought it was strange until we sat down to sign papers. Not only did the guy talk to us like we were little kids and had never had a car loan, but he was incredibly condescending to us. We were almost done signing and my husband asked for the off road paperwork to license the vehicle off road. (After all, we purchased the off road kit and paid the additional $600+ labor and had installed.) The finance guy acted like it was not his problem and attempted to rush us out of his office! it was so rude, I don't care how busy a shop is on a Saturday. I have never been treated so poorly, especially after spending darn near $20,000 on an off road vehicle. I will NEVER buy anything at Lifestyles Honda after the way I was treated. Customer service goes a looooong ways, and this shop just wants to take your money. read more

Careful of the fellas at the service /parts desk. Although most of them are pretty decent, one guy is always in a grouchy mood, extremely demeaning and will rip ya off by not refunding your credit card if ya make a parts return for ur bike. read more

Great customer service! They were so easy to work with when I purchased my new sled and when I had some recall service done. Very helpful staff, knowledgeable and right on it!! Thanks! read more

WORST dealer in my history. We went in to get my wife a new quad with POWER STEERING. She had a good Honda with no power steering, I just thought the power steering would save her shoulders so she could ride longer. We EXPRESSED this to the salesman as the ONLY reason we were looking. She got the new bike. We took it riding and because it was newer she thought it was fine. The next year we didn't ride because my shoulder surgery...but I did move her bike around the yard and thought the power steering was broken. I took it in to Lifestyles because it had a paid for warranty. I left it for a few days and got a call....this bike has NO POWER STEERING. The ONE and only thing we bought the new bike for. Now mind you it was over 10k for that bike...Honda GM gave a horrible "fix" with us owing them another 7k to trade it out. NO CUSTOMER LOYALTY. He even said if we had caught it after riding that weekend it wouldn't have changed any type trade out for them telling us they were selling us what we asked for. NEVER will we do business there. read more

Just got a pre-owned bike from Lifestyles Honda and I was very surprised at the integrity and willingness to provide a great buying experience. Kurt was great to work with throughout the process of working out the deal and he didnt have the high pressure sales attitude that Ive seen at other dealers. Overall, great experience and I'm already starting to look for my next bike on their website. Well worth the drive up north from Seattle. read more

Looked to have great selection of recreational vehicles for sale, but service and minor repair was a rocky road, with the quote and timeline blown. I got a followup call very soon that made me think they'd make sure they have the parts they need before getting to work, to minimize time and labor. That was good and proper. Less spectacular was that they didn't order anything at the time, opened and closed the bike, and played it safe on Trial #2 by replacing every part in the assembly, a month having gone by. They told me they'd never had a bike in for my particular problem, while 100% of my model/year incurs the problem, and it's not an obscure year/model. But they did correct it just fine. They made the gesture of discounting the re-labor, which was good. The problems they identified in the service were also ones I wanted to be aware of, which was another plus. When I picked up the bike, my wife and I noticed a strange noise, which only our ears were capable of hearing. They did take it seriously and offer several opinions, some of which were plausible (and some weren't premeditated and maybe honest). The jury's still out because the bike's back in a shop after its first failure ever, and I wouldn't be surprised if they helped it get there. Metrics typically need help. read more

I had reached out to Lifestyles looking for a bass boat, and Kelly contacted me as they had a boat ordered and the customer cancelled. It was just what I was looking for. Kelly was very nice and easy to work with. He had some health things happen during our business together, but he powered through and had a great attitude about it and was still able to meet our needs and provide excelled service. On the day to take home the boat it was hectic, but he still gave us his full attention and even filled the tank up for us the first time. Supper generous as well! My motor had a recall part that no one was aware of. As a new boat owner I was disappointed as I wanted to take it out for a spin. Kelly was able to get the part in and drove to our house and installed it. I mean what? Who does that? Really great guy, really great service and I will be looking to take him out fishing once our schedules align. Thank you. read more

I travel south to better serviced dealers. In fact I decided to give them a second chance and they blew that out of the water as well, Save yourself the time and grief read more

I made an appointment for motorcycle service one month in advance. On arrival from 50 miles away I was told they would need to keep the bike for a week. This was OK. What wasn't acceptable was having to prod them to finish the work a week later and then wait to have the work done while I waited. Virtually no apology given. Very poor service,,,,hope the work done is acceptable. read more

Purchased a Can-Am Maverick Max Turbo last month. Awesome experience! Highly recommend Lifestyles. The Maverick I wanted wasn't in stock but they found one and brought it in within about 3 days. Super simple easy transaction. Will definitely buy more toys from these guys in the future. read more

They have a wide selection of merchandise for bikes and riders in addition to all their great bikes! The staff is friendly and eager to help. I had a wonderful experience - they've earned my customer loyalty! read more

I bought a snowmobile from Greg (owner) ... fair price, patient - definitely a positive experience. I drive over 100 miles to buy my toys from him because of the experience. Also, quality service work, and they set the toys up correctly. I have never had any issues at all, and they will continue to get my business. read more

I thought I would share my experience yesterday 10-21-12 at Lifestyles Honda, I have been there a few times for parts and little things I have always had a pleasant transaction, that is why when I decided to purchase a new Honda NC700x they were the first place I called. Kurt was very helpful I appreciated his time and expertise! I work for a company that excels in Customer Service, and I felt like Lifestyle Honda shares the same viewpoint. I would highly recommend them! I traveled about 30 minutes north of my residence when I have another dealer under 5 minutes away. read more

I just purchased a pre-owned jet ski and couldn't be happier. Greg took great care of me and from what I saw he takes good care of all of his customers. They had a great price on what I wanted and stayed late to make the deal. Thank you! read more

I went by this dealership, which also sells Triumph motorcycles, to check out the 2017 Triumph Bonneville T120. All I went in to do was look and talk, but the salesman prevailed on me to take a test drive. They don't really have close access to real twisties, but I was able to get a feel for the bike. I liked it enough to get an out the door price including taking 20 minutes of the parts guy's time to price out the accessories I'd want on the bike. It's August now, and I'm thinking that they're going to have left over 2017s after the 2018s come out next month, and I'll be back looking for better pricing if that's the case. Everybody was friendly, they did the usual "I've got to talk to the sales manager" routine, but it was all good. Not much of a review, really, since I bought nothing and had no service but still not bad. read more