"PITSTOP BIKES" aptly named! I'm an American visiting this beautiful country and showed up with…read morebike that needed some Love. And a Pit Stop is what I got! Victoria is major biking city. What that means is and what I discovered is to get your bike worked on often takes several days to a couple weeks as the bike stores around this beautiful city are backed up to say the least. Recognizing my short amount of time in the city and the danger of not having functioning breaks, PitStop got me in that day! In addition they have a wide selection of parts, cloths and assorted bike accessories that won't disappoint. Thank you PitStop

The individuals who own and run this place are clearly hard-working and incredibly knowledgeable…read moreabout bikes. I recall on my visit that every time I mentioned a concern, they had some sort of response for it! Additionally, my bike runs like a dream (general tune-up for quite an affordable price!) Thank you to a hidden gem in Victoria for bike repairs!

This was the third shop we visited in the Victoria area looking for a light weight breathable mesh…read moretype jacket with protection. Although my heart was set on the Ducati jacket that didn't really fit me because it was too big, this one fit like a glove. Our sales woman was so helpful. She claims she's only been there a few weeks, yet within minutes she help me to find the right jacket, the right back protection insert, and a clever waste clip-on with passenger grab handles, so we didn't need to get a back rest for one of our bikes. Huge inventory of apparel upstairs and bikes downstairs. Everyone in the store was super customer oriented and friendly.

Excellent service. Very quick appointment even though they were quite busy. They called for…read moreapproval of work .

I can highly recommend this place, Kelly at Kgeez helped facilitate buying a bike outside of his…read moreproduct line. We had some issues with a brand he does not sell, but he stuck with us until all the issues were resolved. We are from the mainland and he went out of his way, communicated with us right thru the process and made sure were happy and kept me calm thru out the process. I can recommend both Kelly and his business to do the right thing, great customer service and us as customers. I will definitely be buying from Kelly next time we looking for a bike as he provides first class customer service. Regards,

From the owner: Here are Kgeez Cycle we specialize in Electric Scooters and bicycles. We value our customers and we…read morestrive for excellence. If we don't have what you are looking for we will do our best to help you locate it. We sell and repair, right here in our shop. We stand by our products and are genuine. Kelly comes from a long history of motorcycle background and is a journeyman motorcycle mechanic.

I have dealt with these guys for years. I've bought a couple of different motorcycles from them,…read moreand some riding gear. I have also brought in my bikes for service here for years, without any issues. (I wish I could say the same about Action Motorcycles in Esquimalt...) I always thought I was treated reasonably well and that they answered my questions. Their rates are the same as any other shop in town. Overall good and I will keep dealing with them.

My son had his bike worked on there a harley, he bought me a front tire for mine and when I tried…read moreto make a appointment to put it on I was told they only work on products they sold. Haha i was warned about SG Power products my fault

I was in Victoria BC for few days and I needed a rear tire to come back home in SoCal, I called 3…read moredays before arriving to Canada and I called the dealer, they were booked but not only made room for me but they has the rear tire I needed, once We got there service was great, then after replacing the tire we were ready to ride around Victoria Island. Anyway, the day we were leaving our rear tire popped off the wheel, BMW roadside assistance only took from hanging op the phone 14min for the tow truck to get were I was, driver inspected, inflated the tire and went straight to BMW Victoria to get it inspected, they took care of my rear tire and us, adjusted the suspension, recommended to level the load to have a safe ride back home. Personal opinion and few reasons why might this happened so I blame 40% shop / 60% myself but luckily all worked out due to a quick thinking and group effort from Bmw roadside assistance who used CAAA, Island BMW motorcycle crew and of course myself. The bad thing is they do not have enough shop apparel something like shirts, hoodies, etc BMW Motorrad Victoria. White T-shirt with all the brands you carry doesn't cut it, marketing is so important these days. Again thank you to the crew of Island BMW Motorcycles in Victoria BC, you guys rock!

Great service. Body parts had to be ordered and were…read moreinstalled. The paint job makes it looks like new. Repairs were done in a short period.

My 20 year old Mini looks brand new again thanks to Doug and his amazing team at Perfections…read moreremoving a dent and scrape on the back bumper. They take such pride in their work and I would recommend them to anyone. They have consistently helped me over the years with various life-related dings and the results never cease to amaze me. They are truly customer service focused and the quality of the work is beyond excellent. The estimate was fair and accurate, they squeezed me in quickly and had it done in no time, making the experience truly painless. I fell in love with my sparkly little car all over again thanks to you.

I was recommended to this bike shop by a more downtown bike store. Kind of them. So many to…read morechoose from in and around Victoria, but I think I really found one of the best. It was time to get a new bike. I'd just discovered walk-thru's which sounded like a pretty good idea. Less leg lifting. I'm also very keen on the Specialized brand. My last one was, alas, stolen in Vancouver some years' back, or I'm sure I'd still be riding and enjoying that one. Some good advice given wrt my purchase. I found just the one at Russ's. It took a few weeks' to come, from the USA. After just a single ride I knew there was something wrong with it. And it wasn't as simple as the chain slipping. Over to Mike the bike. He came to the house. Had a ride on it. Took it away. Had some adjustments made and I got it back. I didn't use it again for 7 months. Took it out of its wraps in June. It was playing up again. But worse. Back to phoning Mike, who was, again, incredibly helpful. He came personally once more, hoping it was a quick fix. It was not. He took it away again. Took it out for a ride and the malfunctioning that was happening to me came up on his ride. And was immediately recognisable by him as a duff bike. Mike to the rescue. He did all the necessary things with Specialized and within a couple of weeks I not only had a new bike, same colour, features, but also a new invoice with a fresh serial number. Which I hope isn't important down the road. He delivered it to me on a Saturday. I am up and riding again. Loving my bike. Loving the service and the can-do attitude of Russ Hays bikes and some great staff. Try them first! A 100% recommendation from me. Happy and safe biking to all!

I only leave reviews when I get exceptional service (if you don't have something nice to say..)…read more Russ Hay's is exceptional. I have ridden my bike across nine countries in the last six years and I have dealt with a lot of bike shops, often with the same problem that none of them seemed to be able to fix (gearing issue). Russ Hay's experienced staff fixed it. The welcoming staff, the exceptional service, the perfect assessment of what was needed, and the fair cost for parts and labor were all top notch. I wouldn't go anywhere else if I had a choice. I just wish they had a shop in Aruba (my next biking adventure)!

I cannot recommend KenCo highly enough. Shop owner Ken offers the kind of down-home, friendly and…read morehonest service you seldom see anymore.

I was visiting the island on a 20-year-old virago and blew a clutch cable near Port Renfrew. I…read morelimped into Sook and found Kel. He had the part! He installed it and had me on the road in 20 minutes for a excellent price.