Had several repairs done here, both simple and complicated. Each was done very well with no…read morereturns. Will continue to utilize. Really love the driver service to home.

I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?

Excellent mechanic shop, They have an expert staff expert…read moremechanics, Very reasonable prices the very thorough and accurate with with their mechanical work, I had some work done on a 2007 Sequoia today they did an excellent job, very reasonable price for the amount of mechanic work that they did on my vehicle, they were so nice. They gave me a ride home so I didn't have to stand around the shop and they came and picked me up again after the vehicle was finished. They had color pictures of the work. They did. The young lady in the office explained every little detail of the mechanical work done to my vehicle. They are very thorough. Very accurate and very reasonably priced. These are professional mechanics so if you're looking to have your work done correctly and thorough. This is a place to go and their prices are very reasonable and they're very very nice.

The courtesy was wonderful. Felt right at home right away. Price was awesome. My new favorite shop.read more

I had my truck in for a distributor repair, and I couldn't be happier with the service. The shop…read morewas professional, knowledgeable, and took the time to properly diagnose and fix the issue. They did quality work, communicated clearly, and got my truck running right again. It's refreshing to find an auto shop you can trust. I would definitely recommend them to anyone looking for honest, reliable automotive repair.

I had a tiny Stone in my wheel/brake system and it was squealing badly. I stopped in at Mark's and…read morein 20 minutes. They had the car up in the air and removed the pebble. They didn't even charge me. Now this is great customer service. Highly recommend.

I almost hate to share Zap lube with anybody because it's such an outstanding business…read more They've been taking care of my vehicles for years. I know they're honest and trustworthy and it just feels good knowing I have a relationship I can count on.

I visited Zap Pro Lube to have my 2019 Honda CRV have its 30,000 mile service performed instead of…read moretaking it out of town to the Honda Service Center. I am a local resident and come to Zap for oil changes and such. Travis had a service man check all the fluids and their condition. His recommendation: All fluids are clear and I have light use of vehicle. No need to spend my money on this service. Travis said if I were his family he would tell them the same thing. How do I express my gratitude for saving me $$$ and giving me peace of mind? THANK YOU!!!

I had my 16,000 mile, expensive, service done on my 2019 Honda Africa, twin adventure sport. They…read morequoted me a price that was right in line with what I expected, they communicated well on issues that came up and things that they found. They followed my wishes on which ones to deal with or not, and it was ready when they said it would be. Overall had a very pleasant experience other than having to spend the money I didn't want to spend in the first place. But to be clear, that was not their fault just the nature of the service required and the motorcycle.

I want to give credit where it's due. I visited several local dealers and inquired at some private…read moresales. In the end, I found what I wanted and could afford at Lifestyles Honda in Burlington. WA.; a pre-owned 2018 Spyder RT Limited. I had a slight malfunction on the way home. I called Jake (my contact at Lifestyles) and he walked me through some basic troubleshooting. The following morning, they sent 'Super Rescue' Bruce with an enclosed trailer to pick up my Spyder. Note: I live far south of dealership in Monroe, WA. The shop found a weak battery, replaced it and updated the software. In the meantime, I had worked out a plan to pick up the vehicle on Friday morning. My partner is a bit ill but being a trooper, she would oblige the long trip to drop me off at the dealer. To my surprise and thankful glee, Bruce called me early this morning to say he was on the way to return the Spyder to our home. In my case, I must salute Jake, Bruce, Ron and the staff at Lifestyles Honda for their over-the-top service.

I can not say enough good things about Skagit Grand Central - from my first call to them after my…read morecar was hit by a semi to the drop off process to how nice the location was kept to the update calls along the way - everyone was professional, helpful & so friendly. As for their workmanship, my car looked perfect after the repairs - plus they detailed the interior & removed a stain in the seat upholstery that had nothing to do with the accident!! And, even with needing parts ordered, from drop off to pick up was only ten days!! They also worked so well with my insurance company. If you ever find yourself in need of auto body repair, I highly recommend trusting them with your vehicles!!

Great customer service and excellent work! I had significant car damage after being sideswiped in…read moreSeattle. Within an hour of taking it in for an estimate they had it worked out with my insurance company and called me to make the appointment. Minimal downtime as Francisco ordered the parts ahead of time (I needed a new door plus body work). I took it in on a Monday afternoon and Francisco called me with updates along the way. It was ready Thursday (3 days!) They even cleaned/vacuumed it out for me (it was a real mess!). Additionally, since I needed to pay out of pocket for a new windshield, Francisco let me arrange to have a local company put in the windshield while it was at their shop, so I wasn't further inconvenienced. I'm very happy with the service I received at Skagit Grand Central Collision!

Turns out that the vehicle I brought in (Ford 2006 E250) has a history of brake problems, which I…read morewasn't aware of, and only remanufactured parts are available. Anacortes Automotive gave me a 3 year warranty on their work and honored that by reworking and replacing the master and booster after the first repair job developed a drag. They ordered reman parts 3 times until it worked correctly. I am very impressed with their customer service staff and commitment to getting my brake system to work, despite the vehicle's reputation. They are now my go to for automotive repair!

We're new to Anacortes and recently brought our Land Cruiser to Anacortes Automotive…read more The A/C was low on refrigerant, so the team vacuum-tested the system, found no significant leaks, replaced the service valves, added UV dye, and recharged it. They also cleaned old oil residue from the engine, added leak dye, and confirmed there wasn't an active leak. While it was in the shop, they serviced the overdue transfer case and front differential fluids. What stood out was their honesty. They could have recommended more extensive repairs, but instead they fixed what needed attention and explained everything clearly. Sean was a pleasure to work with, and the entire team was professional and transparent. We've found our automotive shop in Anacortes!

No one likes to deal with damage to their car. So having an auto body shop that can do superior…read morequality repair while offering prompt friendly service made the process most welcome. Highly recommend

Best body shop in this area. Great work and easy to deal with. Look no further for auto body paint…read more& repair.