First things first, its a 1 completely due to service. I can tolerate a lot but once service is bad, there's a spotlight on all other crap. Ally, at the counter, thought it was a good idea to tell my husband & I to wait by an empty register for someone that was actually busy taking drinks to a customer. So, even though, we were at Ally's register waiting to place an order, she ushered us to the empty register and serviced the family behind us. It was indeed a bad vibe. The family behind us spoke up asking if we ordered. Ally says, "oh no, the other girl will take care of them" and proceeded to take their order. The younger lady looked at me like WTH?! I was instantly livid and felt the blow of racism slap my face. Clearly, so did the family behind us. The older lady of the family even apologized at the salad bar, stating her embarassment for Ally's actions. We choose a table and the server makes her way over after almost 20mins and introduces herself. Priscilla: the most inattentive server we have ever encountered. By this time, we were in need of plates. It took her 10 more minutes to bring those. I asked for napkins. She took so long to attend to us I used the bread basket to get chicken wings from the buffet. Long story short, I had to walk to the register area to request plates. She passes me twice and never brought napkins. I had to go to the register area again and request napkins. At this point, Im doing her job. Yet, she kept asking if we're ok after my trips up to the register...I'm thiniking, "GIRL BYE"! I said, "Im fine. I went and got everything I needed". She says, "Im sorry". (Ya think!?) We were in this area in August and the service was great. The food was good, too. Today, the food was not good. Tri-tip soup was a bit chewy, bland pasta and marinara sauce, dried taco meat, half-crunchy corn tortillas(as if they sat out too long) and extremely overcooked chicken wings. My swirl icecream was all chocolate...lol! The bread pudding and peach cobbler looked like it would choke you out due to it's dryness. The salad bar was awesome. The service at the counter from Ally and on the floor from Priscilla warranted this review and absolutely no tip. We did not complain to the manager but he was made aware, in my presence, of Priscilla's bad service by the young lady that took our order at the counter because she was not understanding why I keep coming to the counter to request items Priscilla should be giving us. So, she told the manager. This was useless. I had to go up to the counter for refills. He was at the counter and said he'll bring it out. Instead, he had Priscilla bring the drinks to the table. He didnt bother to even apologize for Priscilla's service. Im looking forward to writing corporate AND we won't be back to Sizzler in Merced, CA. read more