It's a bold choice to not carry AWD/4WD vehicles in Colorado, but that's the situation with this…read morelocation. I had an Enterprise reservation and had to cancel since the closest Enterprise location with the appropriate vehicle is the airport. That would add a couple of hours to my drive. I'll be driving through the mountains and to be clear, when I made the reservation, the forecast was good. Now that there is weather rolling in, I had to make an adjustment for safety and because of traction law. Enterprise needs to get with the times if they are going to operate in Colorado. This choice they are making is absurd.

Customer beware: Avoid renting from this location under any circumstances. The staff here cannot be…read morerelied on. It's best to steer clear and find a more reliable place to rent from. Do not sign anything they put in front of you.

To be blamed for ash and smoking in the car. Being told I'm so wrong and a liar. I had a service…read moredog in the car and was not told to vacuum after, they kept my deposit due to me "smoking and having ash and my SERVICE DOG in the car" being blamed for them having to clean the car when you have to legally clean each car after each customer. Le Anne you are wrong for calling me a liar and no I wouldn't be fighting this this hard over $50 ITS OVER THE FACT IM BEING BLAMED FOR ASH AND MARIJUANA SMELL WHEN I DONT SMOKE. You banned me from renting (only rented because insurance only works with them) because you don't want someone comfronting you. No customer service skills want to blame and yell at the customer for having a service animal and having to clean the car. Don't rent from Leanne she'll yell at you and accuse you of smoking and complain about having to clean the car after return. No I did not smoke in the car no I was not told to clean and vacuum the car before return. Shady liars work here :( *working with corporate who have been so helpful*

I had a great experience with this location - Brett especially. He was juggling a lot of things and…read moredid it with professionalism and excellent communication. He made the pick up and drop off experience easy. Thanks so much, Brett!

The staff member was very helpful and considerate, and made sure to get the lowest price option and…read morenot overcharge, and explain anything that needed explaining. (And also compared to the other Boulder 49th Street location where the other location's guy there was very unpleasant!)

We rented a car from Budget in Boulder on 49th Street, Asem Swaked helped us. He was great to work…read morewith. Got a great price on a car rental for the week cause they didn't have the car we rented so he put us in another car.

I reserved/rented a car for three days from this location and had a very positive experience…read more Manager Associate Yasmin was great to work with. I explained a possible need to extend my reservation but wouldn't know until near the end of my reservation. Thankfully this could be accommodated if needed. One less thing to be concerned about which made it all the better of a rental. The car was fine, the price fair and accurate to the quote, Pick-up & drop-off were quick, efficient and done by pleasant & professional people. If I need another rental, I'll be back!

Not really impressed. I checked in before I picked up the car and it still took them 40 minutes to…read moreget me out, in dirty car. Then, they put a $200 deposit on my prepaid rental. The was filthy. I had to pull over and clean where the camera looks out, because the cruise control got an error and wouldn't work till I cleaned out. Turned out to have a sticky substance over that whole area. I got aTesla, since I wanted to try an EV. I might have liked it more, if it weren't so dirty. At the pickup place they told me that I had to return it above 90% or pay a fee, unless I pre-paid. When I showed them my rental contract that says return it at 10% or above, I was told that "we can see when you return the car and you can talk to customer service." I dreaded the return. So I clean the camera areas and find the car ok. Had my return time set for 7pm, but arrived early at 6 to find they close at 5. Huh, nobody told me that when I booked out locked it up. I waited on hold for 15 minutes and hung up. Found the drop box and filmed my key return. Imagine my surprise when the next day I see a $40 charge to my card. Another 10 minutes on hold and learn that it's an additional deposit since I "still had the car." Volunteered to send the video of the return, but she said that she'd just send an email to the location. This is one of my very few bad reviews and it's not done easily. Yet, I can't even give 2 stars this time. I recommend anyone else, or even renting a scooter before this place. Maybe just cancel your trip first.

Mack was very helpful and considerate. Got a dirty smelly Avis car from Denver Airport and he…read moreoffered to clean it and now it smells great. (Note: overall, Boulder/Denver Colorado Avis reservations (online and 800 number) are NOT accurate (even though they say they are) about what cars the actual locations have. I reserved a certain car on the app, but it was not available at this location when I arrived. This also happened at Denver Airport location, so I believe this is a fault of the overall Avis system, not this specific location.)

Waited for 2 hours to pick up the car on a Thursday night. The manager was just kind of walking…read morearound chatting with people with no sense of concern with how upset people were.

I arranged for an extended rental as I was to be in Boulder, and traveling around for two months…read more When I arrived I was greeted warmly by Asem. When I mentioned that my 6'4" son was coming to visit, he offered me an upgrade to an SUV. That was greatly appreciated. About 5 weeks into the rental, after my son had to cancel his visit, I asked Asem if he had something a little more comfortable, smaller and better handling. He had a Ford Edge coming in, as I was familiar with the vehicle I told him that would be perfect. The next day, we switched cars and I used it, happily, to the end of the rental period. I would like to offer an aside to this review. Rental cars during the pandemic are not easy to come by as the car rental companies dumped off a lot of their inventory. This puts a lot of stress on the franchises as the selection of vehicles is very limited. To me, that makes Asem's courtesy and accommodation even more appreciated. If you are coming to Boulder, I would suggest you rent your car from Asem's Avis store at 49th and Pearl.

We had a pre-paid reservation to pick up a car made in advance, however there were no cars…read moreavailable when we came to pick up. We waited for a few hours and also called customer support. No one seemed to care or offer any help. Eventually we left and rented a car from a different car rental company. We had to pay a lot more and missed the even we were supposed to attend. The Avis staff couldn't care less. Horrible customer service.

Probably the easiest review to write since they were perfect! We used them to take our group to…read moreDIA, would have been about the same price for a shuttle. He arrived just a bit early, very professional and friendly. Everything you'd expect. The driver can take a credit card or cash payment. I don't have the luxury of hiring a driver often, but I would highly recommend them.

A recent experience with Boulder Transport was not good. My flight arrived at 5:45pm at the Denver…read moreairport. At 5:59pm I was instructed by text to meet the driver at a specific pickup location. I arrived there shortly afterward, but the driver was not present. I received multiple texts stating "take me about three minutes to get there," "3 minutes," "I'm coming," etc. Yet the vehicle did not arrive until approximately 6:40pm. As an older traveler with mobility concerns, I hired a limo service specifically for peace of mind and reliability. The vehicle itself was fine, and I did ultimately get home safely. However, the delay and the inaccurate arrival estimates created unnecessary anxiety. When I contacted the company the next day to request acknowledgment and adjustment to their charge, I was told I had only waited three minutes and was informed I am no longer welcome to use the service. I'm sharing this experience for travelers who prioritize reliability and clear communication when arranging airport transportation.

Awesome experience working with Kory @ Boulder Cars. Purchased a BMW M5 from him that was a few…read moreyears old and he was accommodating for all my requests to have a local dealership do a full inspection and get the car over there right away. There was a tiny issue the dealership found and Boulder Cars paid for it out of their pocket (Thanks guys!). They helped arrange shipping for me because I'm out of state and when there was an issue with the driver Kory stepped in and handled the situation to make sure I was taken care of. 5/5 would do business with them again!

this people sell cara in a really bad condition, they need to stop doing that, do Not buy cars hereread more

About a decade later I'm still a raving fan and customer of Chan Foreign car. They've kept me safe…read moreon the road with both of my Volvo's (they service other vehicles as well). I've had stellar brake work, countless oil changes, headlight replacement, mysteries solved from many dashboard light warnings, heads up when it's time to change my tires and more. This establishment does fantastic work and are considerably more affordable (and convenient) than other shops in town as well as the dealership I purchased my current vehicle from in Broomfield). To have a place you trust in the vehicle realm is literally priceless. I am so thankful to my mechanic (in Maine) for referring me all those years ago. Yes, their services are so good word traveled all the way up to Maine. I super highly recommend you try this amazing locally owned fantastic shop!

Over the years i've had several Audi's, Volvo's, 3 Saab's, expedition & a overpriced honda *Acura*…read more Debbie & her team have always been amazing, from the brakes/rotors, alternator radiator & even a right axel replacement. They have really come through when it comes to caring for my vehicles!!

This enterprise location does not care about:…read more 1. Your time - our car was not ready at the pickup time. We were told, "oh it will be ready in 5 minutes!" About 27 times resulting in us waiting for over an hour. 2. Your safety - despite waiting an hour, the inside of the car had crusty crap all in the driver controls and seats, and the main rear view mirror was dangling by a thread from the windshield, unable to be adjusted. 3. Your sanity - after waiting an hour, the lovely staff at enterprise asked me if I'd still take the car if they could tape the mirror in place. So essentially the brilliant people at this location could care less of their pathetic vehicle caused injury to my entire family. What a joke.

Service! It tucked! I will not rent from you anymore! No walk around the car or printed contract…read more Tank was not full..