They refunded me my debit card deposit only after I asked them to (not automatically) and have no concept that that actually left my account and I need that money! It's still not in my account because it's processing X number of days through Visa debit now. Why wouldn't you refund that day that moment I drop the car back if I'd paid total premium car insurance? Doesn't make sense. And car return man was all to happy to notice scuffs on tires? Please. Avoid this place. read more

Stay well away from Sixt. I have never experienced anything like it before. First of all we were sold 250 euros worth of insurance that we did not need and were unable to cancel. Then the car broke down and had to be towed away after a few hours of driving. Damage caused (outside of our control) meant we had to order a taxi for another 200 euros. The customer service representatives promised that this would be refunded. 3 months of chasing later, and I've just heard we won't get the money for the taxi back. Because the damage caused isn't covered by our insurance. WHAT?! Daylight robbery. I am truly appalled by their money grabbing and lack of moral compass. Don't spoil your trip. Never ever rent a car with Sixt. read more

Hire s a car from Sixt in Dublin. Queued for ages at the desk at the terminal only to be told that we had to take a shuttle to another location. Found the shuttle bus and had to wait for other customers. Arrived at the location near the airport and had to queue again for another half an hour. The either system is ridiculous. Why not put a sign up at the airport desk alerting specific customers that they need to go to another location?? I won't be using this service again. read more

Sixt Car Rental- Dublin Airport- 5/26/2017-I have never encountered such poor service in all my times renting a car. The three people weren't just slow (think the sloth scene from Disney's Zootopia) they were so incredibly rude. I honestly don't understand how it takes an average of 35 mins to rent a vehicle to a person, when they all had reservations!!!!!!!! They may be cheaper then the other car services however we spent almost two hours in line waiting for our car!!!!! Hope you don't have some where you have to be as soon as you get off the plane. read more

If i could give them a Zero I would. Their staff were rude, customer service just as rude. do not rent from this place they are crooks. they charge you for a full day on the day you are suppose to drop off the car. they want the car by 5:am if not they charge you for a full day. any where else the cars are normally turned in before 11:00. they tried to put a 1500 dollar hold on my card and they said that i had to pay close to 500 in insurance. they do not disclose these fees anywhere on their website. so renter stayyyyyy awayyyyyy from this crooked company. read more

I recently used sixt, booking through autoeurope site. All went fine with pick up and rental, nice staff. But since then Sixt have tried to charge me for damage I did not cause, luckily have photos. Also, they changed the price of the rental at the desk which I did not notice. They claim what I paid upfront through site is only a vouches, I owe another 120 which they are taking from my card. Never had this happen with any other rental company!! read more

If I could rate lower stars I would.. No matter how much money you might be saving on the initial rental cost, save yourself the time and heartache in the long run. Absolutely worst experience with ANY COMPANY I've ever had in my life. Was rented out a previously damaged vehicle and I am still paying out the @$$ for their problems. Damage was noted on initial checkout so we carelessly thought the company would keep with their word- and happily went along with our vacation. Had our vehicle break down in the middle of our trip, and was stranded because even though Sixt Dublin is 24 hours- their phone line isn't. Voicemail for days. Too long of a story to even begin to put into this review.. just know that they have the nerve to scam a $200 car rental into a $900, and could care less about their customers. Even when their customers have photos, invoices, and mechanics statements to prove the pre-existing damage. STAY AWAY AT ALL COSTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Could not warn anyone about the atrocities of this company more. I've been arguing with the company for months now, and I still cant get a single person to help me. No matter how cheap it initially is, its not worth it. I promise. read more

I had my insurance prior to the trip and at the sixt, i got forced to take yours anyway. And after 30km, one of the tire broke, the tire was not in great condition. We had to get a new one at our expense. read more

Not impressed. Took 45-60 mins at the desk. The car was fine apart from some streaky windows on the inside. They put a $5800 hold on my credit card because I declined the CDW. Returned the car without any damage. 2 weeks later and the hold has still not been removed. When I called customer service they told me it takes 14-20 days for the hold to be removed because it was an "international transaction". Other rental companies I have dealt with remove the hold right away. I will think twice before using Sixt in the future. read more

We had a terrible experience with Sixt recently. 1. We went to the desk and Dublin airport where a very unfriendly Sixt agent sent us to the Shuttle bus 2. We waited for the Shuttle bus 20 min, in the meantime all other car hire companies buses had come 1-2 times, we called the customer service and it took another 15 minutes until the shuttle came to take us to where the car hire is 3. We had to wait 20 minutes to get to speak to an agent, everything was booked and paid for online therefore we thought it shouldn't take so long 4. I had booked the car via the aerlingus site and it had automatically taken my details as the main driver and they said they couldn't change it, we had to contact cartrawler who were the middle man and they said they couldn't change it either and I would have to pay 10 Euros per day for a second driver even though I wouldn't be driving. 5. We asked to see the manager who was no help either 6. Then they wanted us to get a full coverage insurance that costs 30 Euros per day. 7. So all together they wanted 40 Euros per day (so 240 Euros for the week!!) on top of what we already paid for the car hire. 8. This whole discussion took about an hour in the end we refused to get the insurance. It was a terrible start to our trip. 9. Summary of the whole experience, it was the worst customer service I have every experienced and I have travelled a lot and hired cars all over the world, unfriendly, unhelpful staff, never again. I would advise anyone to use this company unless you want bad service and be ripped off!! read more

Buyers BEWARE! It has been a month since I've had a rental with Sixt and I have yet to receive my deposit back...the staff that I interacted with in person were wonderful, but the behind-the-scenes portion of the company is bad. It is nearly impossible to get in touch with an actual human being. I've made multiple phone calls and have sent emails and no one has gotten back to me. My $495 deposit that I was told and had reconfirmed that would be refunded back within 5-7 business days hasn't happened and it's been almost a month?! Sixt, what gives? read more

I will never use this rental company again. Price was not what they quoted me online. They expected a $1500 deposit for a low rental payment. This was not communicated to me in any way before I got there that this deposit was required. I checked! Then got over charged for gas after I dropped it off. Customer service was no help either. read more

Don't do it! We booked this rental car company from the US for a trip to Ireland and prepaid in full. When we arrived in Ireland after a long flight, there was a HUGE line that took almost an hour. Then, they charged us a nonrefundable insurance fee of almost $600!!!! Usually the credit card you use will cover the insurance, but not this time. They wouldn't give me the car I had already bought without me first giving them the extra $600, and they wouldn't refund my money that I had already spent on the rental. Total bait and switch and there was not a thing I could do about it. read more

Beware when renting a car from Sixt at the Dublin Airport. We spent 3 hours trying to rent the car we reserved online with car rentals.com. They wanted an exorbitant fee for insurance. Even if we purchased collision from car rentals.com, they will not let you take the car you reserved without paying their insurance as well. Rent a car from Dooleys instead. read more

If you are reading this read carefully. DO NOT USE sixt rent a car in Ireland. The company is in total chaos....expect very long wait times at desk, antiquated computer systems, incompetent employees and total disregard for your reservation. They will make seemingly minor changes to your reservation that will double your cost. I returned my car 3 days early and was told I would receive a credit. I asked over and over for documentation which they said over and over would not be necessary. An outright lie...never received credit. (Is fraud). If you try to call customer service your just wasting your time as I found out. They have no customer service!! I cannot stress it enough do not use this incompetent rent a car service!!! read more

Worst car rental company ever. Go with an American car rental. They used scare tactics to make you buy their unnecessary insurance which cost me a thousand dollars because they won't partially accept my insurance. They know that you are a foreigner and just simply take advantage of you. We also had to wait almost an hour to get their car ready. The staff was nice though. read more

I had a 99 day contract with Sixt car rentals Dun Laoghaire location, that had been booked from Canada in February. I was using my credit card for the cdw (collision damage waiver) portion of the rental. Sixt was going to charge me 500 Euros for 28 days so it was a significant savings. Because you have to bring the car back every 28 days due to Irish Vat laws they decided to cancel my contract with some bogus excuse that they can only rent to a single person for a maximum of 35 days. They left me high and dry over 100 km's away from my country residence in Ireland.. When I tried contacting Sixt I have had no response. I now have a rental with Europcar which is proving to be a much better experience. Sixt will do everything they can to keep you from using your gold credit card for the CDW, they insisted on having a letter from the credit card company insuring that I had coverage even though they were putting a €5000 hold on my card. Save yourself huge headaches and rent from a more reputable company. read more

Rented a car from Sixt in Ireland with pick up a Dublin airport. They upgraded us to a new BMW which we loved. Check in was a breeze, no problems throughout the rental, and the return was quick and easy. The shuttle bus to the terminal was always right there, never had to wait. Also rented from Sixt in France with the same experience. Sixt is my new favorite rental agency, read more

Go with Dan Dooley! I went with Sixt instead of Dan Dooley the last time I was home because it was a little cheaper. Big mistake!! SIXT charged me $200 to vacuum my car that had sand in it. When I left it back they said 100 Euro max. I left repeated messages on their phone and emailed them and the guy promised to call me back but did not. read more

Worst car experience in years. Disorganized. No car waiting. Had to get from another lot. Plenty of options at airport and this is not one of them. Inserted fees and insurance that was not disclosed at time of reservation read more

do not use this company over charged my mother , said they needed to chrage fully comp insurance , extra 700 euro , when she already paid on line for her hire ,rude staff and not helpful, taken advantage of an elderly lady , read more

we paid for our carhire in Australia,fully, we were told but when we arrived in Dublin it was a different story.After queuing for about 1 hour we were told we must pay a 90 euro fuel fee.That would give us a full tank of diesel but we must bring the car back empty.! Normally you get a full tank no charge then you bring it back full.Wen we finally got the car the gauge read 7/8 full not full but after discussion with the overstretched worker he convinced us it was a fault in the gauge.my sister who hired a car a week later was told the same story! at the end of the hir period we had to give the car back with 1/4 tank still in it as it is impossible to drive it back empty.we asked for a part refund but were declined. Plus we wasted a day waiting for a repairman to call out to check the gauge on their recommendation. read more

I've already given my opinion here and somehow it curiously disappeared. I rented with SIXT in April of 2014. First of all, they didn't have the automatic car I'd reserved (at a more expensive price). Finally, they offered a mercedes at an additional cost, which, I refused. They finally gave me a mercedes at the same cost, insisting that I take additional insurance, which I did. I was supposed to have 150 euro deductible. My last day, a car coming toward me, came into my lane to pass a bicycle. I swerved to not hit that car or the cyclist and blew a tire, bending the rim. SIXT is trying to hit me up for a 1500 euro bill, saying that the car involved no third party and that everything is my fault. They wanted me to drive 300 km to Dublin from Galway on the spare doughnut that was in the boot of the car and, when I didn't, left the car at my BnB for almost a week, telling the owner that if it bothered him, I'd have to pay tickets if he put it on the street! I had to get a bus to catch my plane, received help from NOONE to get a tire repaired, a new tire, or a car replacement. I contacted SIXT France, to no avail. I've contacted Rentalcars.com (where I rented it) as well as a lawyer in Galway. We'll see how this turns out. read more

Prebooked two hire cars online and waited over an hour at Dublin Airport to confirm this. Emailed customer services after returning the cars and got an automated reply, emailed three people since in customer services and not one has replied. Definitely would never use this company again or recommend. read more

Not rent cars with this company! We rented a car in Dublin, we delivered everything perfect and received a month later a payment on our credit card of 617 EUR and they still have not told us the reason. read more

Terrible service. Waited for over an hour for a car this morning after being fleeced for insurance (€93 for 3 days) because CDW wasn't included in my booking. Do not use at any cost!!! read more