I was given a car that had a problem that was discovered two miles from the airport. When I returned the car I was blamed for the issue, in spite of the fact that a mechanic who responded said t he car was ok. Then I was told I would have to rent a more expensive car- over double the price. There was no one to talk to and absolutely no customer service. I will never rent from them again. read more

Should have read reviews about tire issues. Had a slow leak and could have survived to end of rental and return the car. Instead I called SIXT and was told to go to a certain tire shop and they would fix it. The tire shop put on a new tire and then proceeded to charge me 160 euros. I was told take receipt back to SIXT and they would reimburse me. I had already lost half a day and was running late so i went along. Upon return I was informed I did not have tire coverage. I had taken out what i was told was FULL coverage at start of rental (no mention of separate tire coverage). It was an almost new tire so there was no real reason to replace. Is there an "arrangement " between SIXT and its tire suppliers to supply new tires to renters? read more

The absolute worst car rental company I've ever dealt with. Shady charges after the fact. Scare tactics that I incurred traffic violations and then extorted $35 in fees, not fines. Also said I turned in car late and tried to charge more. If you used this rental, cancel your card afterwards so they can't charge you more and more and more with explanations a week after the billing that don't match customer service responses. Best to avoid at all costs. My $115 quote turned into $637 at pickup plus the additional surprise fees after the fact. These people are CRIMINALS! Run away from this car rental company. RUN! Check out attached letter. I rented on June 3-12. Then they say the fine occurred May 24. These people are not only criminals, they are dumb criminals. read more

Sixt - Sixt is not only criminal, they are stupid criminals. Check the date of the "traffic fine" and the date I had the car. - Car Rental Near Me - Dublin, D

I rented a car and prepaid. My flight was canceled at Newark Airport so I could not get to Dublin. I tried to call but no one answered, of course. When I finally got through the next morning, these thieves said I did not cancel before my pick up time so I could not get a refund. THEY DID NOT ANSWER THEIR PHONE. I assume this is their standard operating practice. Then they get paid twice for the same car. How did they expect me to get there since I don't have a plane or a pilot license. DO NOT BOOK WITH SIXT. THEY ARE DISHONEST. read more

The worst experience of any car rental agencies I have used. We were in Ireland when we got a flat tire in a remote area. We called the 800 number so they could sent some out help us. That is where our trouble began! Our first call they said someone would be out within the hour and to stay with the car. The hour went by and we called again, they said they where on there way. This went on for 6 hours!! Yes I said six hours! After repeated phone calls for those 6 hours we decided to call a cab to get us back to our hotel which was about 1 1/2 hours away. Even though they told us not to leave the car!! They did not pick up the car until the next day!! Did they want us to sleep in the car!! To top it all off they charged us 75 dollars for calling the 800 number!!!! We will never ever use this company again! read more

Please note that you MUST pickup your SIXT rental car within 60 minutes of your reservation pickup time!! This is included in small print in the Notes section of your reservation. However, we did not see this and arrived 2 hours beyond the time and we were informed our car was gone and no more were available. Please note that you MUST pickup your SIXT rental car within 60 minutes of your reservation pickup time!! This is included in small print in the Notes section of your reservation. However, we did not see this and arrived 2 hours beyond the time and we were informed our car was gone and no more were available. The person we spoke to was unfriendly and unhelpful. This was at the SIXT St. Stephen's Green location. I hope this review can help someone else from making the same mistake. This was at the SIXT St. Stephen's Green location. I hope this review can help someone else from making the same mistake. read more

Sixt - Required pickup within 60 minutes of reservation time - Car Rental Near Me - Dublin, D

This company is unethical and a thief. The airline cancelled my flight and rescheduled me for the next day. Sixt refused to let the planned and registered second driver pick up the car. What they offered is to let her start a new rental agreement- for TWICE THE COST for the same exact car. They categorically refused to honor the rate on the original quote. I don't think I've ever heard 'there's nothing I can do' said by so many people on so little time. This is not the first time they have pulled something like this. They previously gave away my car because my flight was delayed a couple hours- on a prepayed contract. DO NOT DO BUSINESS WITH THIS COMPANY. They will likely make you regret it. read more

Just be informed that if you dont take out extra insurance and you get a flat tire you will have to pay for it. I called the service number and was asked if someone with me could change the tire(thank god for my son being with me or that probably would have been another charge) then was told i would have to bring tire to be fixed at a specified dealer. I was told on phone I would have to front the money and be reimbursed after. When returning car I spoke to agent and was given an email to send copies of bill to. 3 days later received response saying ; "Dear Madam, Thank you for your correspondence. As you did not purchased tyre and windscreen coverage, a damaged tyre and any incurred expenses would be your responsibility. Please forward the documents to your own insurance provider in order to avail of a refund. Kind regards, Ciaran Customer Service Team Ireland read more

I prepaid for a rental including cdw and theft. When I arrived on time at 5am , I was told I had not paid for cdw and theft and they would not release the car unless I paid 192 euros+ 100 euro deposit to be refunded in 30 days. I had paperwork showing I paid for cdw and theft, but because their computers were down, they could not check. After emailing my paperwork that shows I paid in full (on Sixt paperwork) ,I have not heard a thing. Adding insult to injury, rather than crediting the 100 euro deposit. They charged and additional 100 euros,weeks later. Extremely poor customer service PS. Four days after writing this, They refunded the 292 euros, but I still have a disput with my credit card over the additional $100 euro charge weeks after the car was returned. I guess they are trying ,but what a hassle! read more

Read the reviews. I booked a car through MasterCard. Additionally I took out an additional policy to cover the rental through AAA. The manager (useless) required a verbal conformation from the credit card company that the car was covered. It took me over an hour through time difference to secure that. After getting that he tried to charge $5200 to my credit card. Total sham. Read the other reviews. Morale of the story is this isn't a reputable business. The girl at the counter was professional and accommodating. I left without the car. As if I was going to pay 5200 bucks for a third rate insurance car for a week. read more

I have to say after reading reviews here as well as other websites I was nervous to book with Sixt. We arrived in Dublin and spent two days in the city before picking up our car at the airport location. We took a cab and he dropped us off at the actual rental office, not the airport so we didn't have to use the shuttle. We immediately got in line and it probably took us about 15 minutes to get to one of the customer service desks. I had pre-booked and pre-paid for the car, it was pretty expenisve ($600) for about 7 days. We got our car and our GPS and I added on wi-fi when I got there (which I never got charged for...bonus!). We had to wait about 20 minutes for our car to be ready. When it came around it had a giant dent on the passenger side, but as a plus we figured if we caused any dents it would be fine. When we checked over the paperwork there was no mention of it on there so we added it. When we tried to give the paper to one of the guys working the parking lot, they weren't interested and we kept it instead. Throughout the week that we drove the car, the GPS worked flawlessly and found every location we put in. Also the car wi-fi was a good add on. Sixt also will charge the M-50 tolls when you return the car, which is nice to not have to worry about. When we returned the car there weren't any issues and we made sure we handed back the paperwork showing the massive dent. There were never any charges added to my credit card. Overall, renting from Sixt was a good experience. read more

I booked a car with Sixt and it was as smooth as it gets but this is only down to the staff members I came across. Caroline & Berine were the rental agents on hand and you can tell they see customers as more than just a number. They went beyond what was expected of them and really explained every bit of the car rental process to me and all the prices involved. Many people think that car rental is a scam but it's generally down to people not reading fully into what they book and mostly down to the rental agents losing their heads and not been patient with the customers and explaining what is happening. Caroline & Berine where very patient and explained everything down to a tee. I got great price for the car and even saved time and hassle by been able to pre pay the full tank of gass so I didn't have to worry about it heading home. If you go to rent from Sixt Ireland i'd go and ask for Caroline or Bernie and not waste your time dealing with anyone else! read more

Avoid this place at all costs. We were quoted a price online. Booked it and arrive and get told that their required insurance is an additional 150 euros. We inform them our credit card covers it and they demanded a letter from the credit company stating that, a 5000 euro deposit and an hour hassle. We have traveled the world and have never had such a poor scam type situation. Book with an American company or print your credit insurance coverage read more

Dublin, Ireland Airport Sixt Worst car rental experience of my life. Let me begin by stating that I have never written a review about anything in my life but my experience with Sixt is one I would want all consumers to bear in mind before utilizing their services. Upon arrival to the airport branch I spoke to the representative and he explained the different coverage options along with the associated fees of my vehicle and walked through the major traffic changes given that I am from the U.S. (No complaints here). I follow up by asking if I would be able to get a navigation system since I didn't have cellular service and can therefore not use the navigation systems on my phone. The rep explains the associated cost and I agree. I get into the car.. The car has an odd smell and when my girlfriend goes to turn on the radio she realizes that the car already has a navigation system (despite being charged for an extra one). On my way back to the airport, the car started making a weird noise on the highway, I got out and realized I had a flat. I changed the tire and then finally got to the airport. I arrive to turn in the vehicle and ask the rep who I can speak to about the GPS and he told me to email customer service and they'll refund me the money. I emailed customer service and didn't receive a response for four days... When I told the customer service manager about the GPS, the smell, and the flat tire, his answer was: " The cars are washed before people use them, you asked for a navigation system so you still got what you paid for and that if I had to buy a new tire Sixt would reimburse me." Listen, I don't need anyone to ask me how I'm doing, but a simple "sorry for the smell, the flat tire and hope you are ok" would seem completely called for. I responded: "yes I asked for a navigation system but if I was advised properly about the products and services I was being sold I would have made a different decision." Also, the cars may be washed but apparently not well enough, and that I did not incur a monetary cost but changing the tire in the middle of the highway with no shoulder was not pleasant and it was due to being sold a car with a defective tire. He continues to basically tell me to get lost and that I should have called earlier not now. I then tell him that being that this branch is in an airport they should know they are going to have international clients with no cellular connection and should have a better protocol in place. He tells me to get lost again (not literally but pretty much) and to send him my receipt # despite me giving him all my info before. I sent him my receipt # and never got a reply. This is by far the worst experience I have ever had with a car rental company and I am absolutely baffled as to how terrible the customer service was. Honestly there are several other companies right next to Sixt in the airport location, do yourself a favor and make sure you choose one of those. read more

My sister booked and paid for a car in advance, however her flight has was delayed a day and when I went to pick up the car they charged me twice as much for the same car for the same amount of time and the same drivers. I was a named driver yet they would not transfer the rental. This was pure robbery. I wish I had read these reviews before I booked. I will never use Sixt again. read more

One of the Absolute worst experiences we've ever had renting a car through Expedia. Sixt requires a verbal from our credit card company that our insurance covered auto fees Ireland. We had to wait 2 extra hours until we could get a hold of our Canadian credit card insurance so that they could speak to them directly. Otherwise they would have charged an additional 290 euros for insurance fees. We are fearful of all the other charges that will incur - terribly shady company. Avoid at all cost. read more

BE PROACTIVE ABOUT THE SECURITY DEPOSIT! I actually had a great experience with Sixt, I am 21 and it was essentially the only company that would rent to me for just a small up-charge and proof from my insurance that I am accident-free. It was quick, easy, and the car we received worked perfectly and we had no issues with the actual renting. BUT!!! I put a 300 euro deposit on my credit card in order to rent the car and according to the salesman, it would be refunded to my card in maximum 10 business days. I waited some extra time and I received nothing after 4 weeks, as I rented on February 23rd. I emailed the company about it, and today they sent me an email (with no apology or explanation of the delay) with a photocopy of the refund receipt DATED FOR THE SAME DAY (March 26th). Meaning no refund was issued until I physically asked them to. It could have been an honest mistake but this seems particularly sketchy to me, as I have seen this in several other reviews. If I'm in Dublin (and I'm actually able to rent from a better company) I probably would not rent from them again, because I feel as they tried to take advantage of busy college-aged travelers. read more

Terrible customer service. SOOOOOOOOOOOOOOOOO SLOW! And after completing the reams of paperwork...waited almost one hour in rain formshuttle. Pick any other agency. read more

Car broke down, wants another 1500 dollars to deliver another car, we're stranded in Roscrea for the moment as we didnt budget extra for a rental car breakdown. read more

So picture this: you have just flown overnight from Boston with your one and a half year old child and you get to the rental car desk. You are with your wife who has diligently obtained one of the few credit cards in existence that covers your rental insurance in Ireland the card is in your wife's name you are going to be the driver, your wife, living in Boston has only an expired drivers license but is present with her valid passport and photo ID and credit card. NO! Sixt will not rent you a car unless you pay for their insurance because A) you would need to provide written proof that the card covers you (an offer of a collect number to call to verify this is not acceptable) and B) the person who is driving needs to be the one with the credit card. So you have to pay twice again the rental cost of the car you thought you were going to rent... So if you think the reasons they had for preventing me from renting from them sound Valid please know that I went over to Budget Car Rental the next day and did the same thing and there were no issues at all whatsoever. The agent at Sixt acted like I was trying to con him into giving me a car. I'm 36 years old I'm an engineer and have traveled all over the world and have never in my life experienced such an attitude from someone I'm trying to participate in business with. Sixt owes me an apology for treating me like a criminal instead of a valid customer who entered into business with them in good faith and for putting me through unnecessary hardship. What's worse I had already paid for the rental! It was shocking! My young family ended up standing outside the airport like refugees waiting for family to pick us up, I was embarrassed for my country in front of my wife and thankfully my unknowing but freezing cold child. To Sixt: Shame on you Sixt you should move the x in front of the i and then change it out for a h then call it a day. I hate your company I will never rent with you again nor will I allow any member of my family or friends to rent with you again. You are a disgrace. I wouldn't even give you advice on how to improve your service because I hope you just go out of business I wish only poor luck and torment on you. To any perspective customer reading this review: Go with budget they are better and from past experience make sure you have a card that specifically covers you in the Republic of Ireland for damage to the car. Budget however do not require written proof of this. read more

Given the other reviews, we went into the rental expecting an issue but our experience was good. Do be sure to inspect the car and ask for the paperwork that shows where damage have already been recorded. I had to ask for someone to mark additional scratches - and they didn't proactively show the paperwork to me. I had to ask. We didn't have issue with our deposit - it was refunded very quickly. We picked up in Dublin and dropped off in Shannon. Sixth at Shannon is a short drive away - they dropped us off at the terminal in our car - so leave some extra time. read more

The wackily named Sixt Car Rentals used to be the well-known, much used, and universally maligned Europcar. I've rented 2 or 3 cars with Europcar over the past year, and generally thought the price was OK, the cars were shitty and the service stank. But the shiny new orange Sixt signs aroused my curiosity. Although I haven't yet rented a Sixt car, I can tell you the following: 1) The staff are the same. There's not enough of them at busy times. The waiting room is too small. 2) THERE IS STILL NOWHERE TO PARK. I don't know about you, but when I return a rental car I like to drive it into a proper spot, rather than having to nudge my way up onto the kerb whilst avoiding busy Baggot St traffic. 3) The prices haven't changed much. I checked my receipts against the Sixt website. As always, look out for specials (which Europcar always did well). 4) The vehicle fleet is getting better. I've seen some newish Golfs and Clios being rented as opposed to the tired, battered fleet of Ford Focuses (maybe Foci???) that Europcar used to have. Hertz on South Circular Road is a pain in the bum to get to, but it would still be my first choice for car rental in Dublin. read more

Sixt - Image courtesy www.sixt.ie - Car Rental Near Me - Dublin, D

An Irish co-worker said that renting a car in Ireland is an expensive disaster. We rented ours through Auto Europe for $238 for the week. That seemed very cheap, so I was prepared to get hosed at some point in the process. I had checked out the damage waiver through my credit card company, and printed up the indemnification letter, which demanded that I deny any and all coverage offered. When I went to the downtown office on Marlborough Street, I waited over an hour to rent my car because of the back-up of customers. Not a good start. I noticed that the collision insurance was very expensive. When I came up I showed them the letter and debated getting the insurance. Because of the cost, I figured I'd roll the dice with the credit card insurance. The guy at the desk said I'd have to leave a 1500 euro deposit on my credit card (which was actually charged). So my Irish friend is seeming like she's got the scoop right on car rentals. I drive the car to the airport in Dublin after a week, and after a week of driving on the left hand side of the road, I'm sure there's going to be a problem somewhere. I take pictures of every square inch of the car. I quiz the attendant: "So is the car OK?" "Yes it's fine..." "There will be no charges?" "Aside from the diesel to fill it, which is 15 Euro because we have to do it, plus costs..." "So when will I get my $1825 back?" "Within 7-10 business days." I'm certain that I'm going to have to do gladiatorial combat with Sixt in 10 business days. I have MasterCard on speed dial. I have a nasty review formed in my brain.... There's a charge for $47.21 for filling the car up, and that's it. Somehow the pending $1825 charge is gone before it even hits the register. I've searched my account for the charge and it's actually gone. So in addition to the $238, I'm charged $35.51 for dropping the car at the airport and $47.21, so just over $300 for a week of driving all over Ireland. It was a great deal, and in the end, much less painful than I was expecting. While I spent a lot of energy preparing to be angry, the did right by me in every way. I've got to give them props. read more

I've been meaning to write this review for year, sorry it's late. I arrived in Dublin with an email from enterprise saying "you have to have been licensed for 8 years to rent a car with us", an enterprise reservation, and my drivers license that was issued 8 years ago. Enterprise basically told me to "eff off" because I was only 24 at the time. No where in the email or fine print did it say anything about age. Anyhow, enterprise had screwed us completely. That's when sixt stepped in, and kept us from taking the first flight back home that day. Sixt literally saved what turned out to be an amazing vacation, single handedly. Very professional, incredibly helpful, hassle free, and helped us get the best last minute deal. I would literally never rent from another car company in Ireland ever again. We got helped by this amazing guy named Gunthers, if he's still working there, thank him for me. Our car was great but half way through our trip we realized there was a two inch scratch in the hood. We honestly weren't sure if the car was like that when we got it, or if we had somehow done it. When we returned the car they asked us about the scratch but again, we really didn't know if it happened when we had the car or not and that was that. 10/10 will rent on my next trip to Ireland. read more

I booked a car through Sixt for 3 days and planned to use my Credit Card car insurance. However upon collection of my car, they refused to honour my Credit Card as the 'worldwide coverage' did not explicitly mention that Ireland was a country covered. I ended up having to pay additional coverage as they would not accept the certificate of insurance (which I had brought with me) from the credit card insurance. I contacted Sixt subsequently to complain about this practice, and they responded saying they require a letter from the insurance company including the Card Number and my address before they can accept credit card insurance. I've rented around the world an never had any company reject insurance for such reasons. I feel that SIXT were intentionally making credit card insurance next to impossible to use thus forcing customers to either forfeit their rental or pay last minute insurance costs at the desk. So, if you are renting a card in Dublin, AVOID SIXT and go with other companies. For example Hertz had no issue accepting my insurance a year before. read more

Man I wish I read the reviews ahead of time before renting from sixt. They don't cover road side assistance. So in the case of your car getting a flat or a bumper to bumper where you are unable to drive, they let you pay for the fee for rescue. Rent from someone else who offers road side assistance insurance!!!! Zero stars. And this was after they convinced me to use their insurance that would cover EVERYTHING... Everything. Even after asking road side assistance what is covered they simply say "we don't know" and they don't warn you about the fact that they don't refund you for road side assistance for a flat tire, no warning at all or I would have fixed with the spare myself. Nope. Never ever EVER again. Travelers beware!!!!! read more

Buyer beware. Sixt will charge you €4.90 PER TOLL! They have devices in their cars that automatically track how many times you use the M-50 toll. Seems convenient, right? They neglect to tell you that while they are paying €2.10 per toll because the car has to be registered to have the device, they charge you the unregistered price of €3.10, and then they add €1.80 PER TOLL as an "administration fee." Not content to make one Euro per toll, they have to add another €1.80, per toll? Can you imagine the markup, and hey Revenue, are Sixt paying tax on that extra income? To illustrate, I used the toll about 16 times and got a whopping €78.40 bill from Sixt at the end of the rental which is what led me to investigate. At the registered car rate the bill would have been €33.60, at the unregistered rate it would have been €49.60, instead they charged me a whopping €78.40! No convenience is worth that. Rip-off Republic in full swing. read more

My wife and I rented a car at for our trip to Ireland with sixt. Being under 25, they unnecessarily over charged us (almost 3 times the cost of the car per day). We were told that if we decided we wanted to visit the UK from Ireland that we needed to get in contact with them on their customer service line. When we called the line it forwarded us straight to voice mail. Over the course of 3 days we made 5 phone calls and left 3 messages and they never once returned our phone call. As a result we did not go to the UK and were very disappointed that we wasted our time with this company. Would not recommend if you think you will ever want to talk to customer service on your trip. read more

Sixt is NOT located at the Dublin airport as stated by Expedia. THey are a shuttle away like everybody else ! They asked for an insurance letter ( first time in the world for me - and I travel alot ! ) . They had an extra charge for going to Northern Ireland. We cancelled, walked over to one of those "american companies" where it was all very straight forward. No extra charges, no letter required, AND they upgraded my car for no charge. read more

If I could give lower than 1 star, I would. This is the worst company I have EVER dealt with. Horrible customer service. They blamed US for things that were broken on their car. The cigarette lighter/adapter did not work so our GPS died within 10 minutes of having the car. We had tours and things to be on so could not go back and return. We then had to buy a data package for the GPS and they wouldn't refund us anything. Then, the car wouldn't start one day and they blamed us and made us pay for the service mechanic. Absolutely horrible. Will NEVER EVER UES AGAIN! AVOID!!!! You will not save money with them at all by the end of your rental because they charge for everything. read more

Avoid at all costs, seriously!! Booked a caddy van for a day, literally only needed it for 3 hours to collect a table in Louth, I am in Dublin. So I thought the cost of approximately €60 was reasonable. I arrive to collect the vehicle and as I only had a visa debit card I was told id have to pay €91.45 instead of the €60 as without a credit card you have to take the high level of insurance. Arrived in Louth 1 hour later and collected the table, had a quick chat and coffee and went to get in the car to return back and the car wouldn't start, completely dead. My friend had no jump leads and no kit given in the hire car (I have set in my own car). Called Sixt and after about 40 minutes a rescue guy came out and started the car and we returned home. I asked him would this happen again and he said don't know, hope not so made a note not to stop the car at any point and just get back. Filled the car up with petrol next door to hire care office and returned car. I asked the guy I returned it to, to check to insure no damage which he confirmed and told him about the car breaking down which had held me up and he said he would check it but at no point was I informed I would have to pay. 2 weeks pass and I begin to get weekly emails saying I know €98 for damage to the car and I should see attached invoice, nothing was attached. I responded 3 times to the emails, no response. I rang the office on a Friday afternoon and left a voice message and nobody returned my call. I rang the office again after another email threatening legal action and was told the bill wasn't for damage but was for calling the breakdown assist. I couldn't believe that I would have to pay for the breakdown, clearly the car hadn't been used and the battery wasn't adequately charged, how in just over 1 hour 30 mins of having the car could I be at fault. Anyway they were having none of it. So I paid the bill. In total to hire a caddy van to transport a table to fit more people for Christmas dinner cost me €91.45 for care hire, €98 for breakdown fee, €20 for diesel and €11.80 for M50 toll (nearly double the actual cost) so a grand total of €221.25. read more

I will never use this company again. Rip off bustards. There was a crack on the windscreen and Sixt/Flizzr charged me €400, the normal price of a new windscreen fitted is less than €100 anywhere in Ireland. I am very upset about it. They never answered my e-mail (they asked me to write an e-mail) and they said on the phone that this high price is because the administration. €300 administration, thats funny. The girl on the phone said that they offered me windscreen cover at pick up. They never did, they offered only full cover which was about triple the price of the rental. I will never use this company again. read more

WORST RENTAL CAR COMPANY!!! I would like to start by mentioning that I have NEVER reviewed anything before. This company is so horrendous and unprofessional that I just have to get my story out there. Keep in mind I visited Ireland from November 11th to December 1st. It is now March 26th and I am STILL dealing with their incompetence. A few days before my trip, November 6th, I booked a rental car from Sixt. A Toyota Yaris. It cost me close to $850 (for 15 days of use). Upon arrival at the Dublin Airport, my Sixt Car Rental representative did not understand that I wanted to extend my rental car service by 6 days (I was there for 21 days) and I had to explain this to him several times. However, he was trying to get me to return the Yaris to the Dublin Airport on day 15 and have me collect a new car. I told him that I could not do that because I was going to be in Northern Ireland during that time. Finally, after about 4 exchanges of this same topic he understood and put in for a 6 day extension. The price was close to an additional $500. I accepted this. Then he goes on to tell me that, although I brought proof of my credit card stating coverage, I would still need to put a $5000 security deposit down. OR I could go with some cheaper options, including the one I went with- a $300 deposit that I will get back after 10 days of returning my rental unharmed. I said, "Sure!". Somehow the price comes out to $1800 Euro. Me, being very trusting, asked him why the price was so high. He explained with some bs that I don't even remember. During that time my boyfriend interjected and told him, "that's not right". Unfortunately I had already signed and he collected the paperwork. When I got to the car I was handed the keys to a Hyundai i10, not a Toyota Yaris. I asked my boyfriend if I should tell somebody in which he responded, "No. You explained and showed proof that you got the Yaris. They know what they're doing." So, we left. On December 1st, 2018 I returned the rental car completely unharmed. The car did a great job and I have no real complaints (expect the turning radius- YIKES!). When signing the car back over, I got an email stating that my invoice was around the $1100 area. I thought that was odd, and asked my boyfriend what this meant because my original receipt says $1800. He said to not worry, they're professionals. We both talked about how lucky it was that I was able to get my $300 back soon due to being young and driving on the other side of the road for the first time for so long. We really enjoyed our trip! Through December and January I continued to send Sixt inquires about my deposit. Each email came back stating something different but that I WILL receive it. Finally, I get a sure date. "By January 29th". I was so excited- $300 is a lot! January 29th came, and on that morning (promptly at 10am Ireland time) I received an email. "If you were expecting to get your security deposit back- you won't." Instantly I filed a dispute for close to $1200 ($300 security deposit and $850 Toyota Yaris). Fast forward to now, March 26th, 2019. I get a call from my banking institution. I am informed that Sixt denied the dispute and basically said "I signed, it's my fault". There is essentially nothing I can do. PLEASE DO NOT USE THIS COMPANY! Spend the extra money- it's worth it! I just lost $1200 because this company is FRAUD! If you're under the age of 25 WAIT TO TRAVEL! These rental car companies are absurd and corrupt! read more

Sitting in the Dublin airport as I compose this. Sixt took our reservations, through orbitz and now has no car for us. Have been up to the counter a few times and have been told different stories by different agents. Overbooking and delays are one thing, but dishonesty shows such a lack of integrity. I am very disappointed with Sixt in Dublin airport. Update 3 hours later: now they required us to buy an 'optional' insurance package or they wouldn't lease out the car. An agent basically admitted this bait and switch tactic is what they do to make their cars appear to be a good value on websites like Orbitz. One more Update: another 2 hour later. After one more hour of waiting in the pick up location (4 in total), Sixt sent us out to enjoy Ireland. Total invoice was 2 times what they had quoted us on Orbitz. The GPS I had rented stopped working after about an hour and would not take any more charge. Calls to Sixt went un-answered and Voice mails were not returned. Only after Orbitz contacted them directly did we find that Sixt Dublin would only exchange the GPS in their airport facility. The car drove fine, but the entire experience with the company was so bad I was very surprised and I would strongly advise against this agency for car rentals. read more

After all of the hidden fees, charges and tricks with the CDW, the actual car rental from the Dublin airport was 4 times the amount quoted when I booked online. You can waive the overpriced CDW if you have a "World" Masterdcard, because Mastercard covers it. SIXT's trick is, "yeah, but, you have to leave a 15,000 euro cash deposit." BEWARE read more

Very poor customer service, a deposit of $1500 was required at beginning of the rental, not explained at the time the reservation was made, what's worse is nine days after I have returned the car there is still a hold on my credit card, customer service is no help, they charge the card immediately but won't release the deposit immediately upon return, don't rent from this company. Stay with a more reputable company. read more

Double check your bank statement after you return a car from this company. They took £70 our in error and was only rectified after I spotted it and had to chase it down. Poor read more

BEWARE when renting with a credit card and selecting third-party insurance. It is not obvious, made clear that you need to print out a physical letter stating that you have coverage. I only realized this when I picked up the car at which I was told that I needed to purchase their insurance. I was then told that I could provide a letter later and get a refund. Of course, when I did provide a letter of proof, Sixt said too late, and still charged me for the extra insurance. When I did a test booking later, I found that this notice is hidden in a pop-up within paragraphs of small print copy. Either terrible user experience design or Sixt being sneaky and trying to charge you insurance you don't need. read more

I've used these guys once... it did exactly what it says on the tin...the car rental bit not the sixt bit, no idea what that's about!

This is the most poorly run company I have ever used! Despite completing an in line form stating our flight details we have been waiting now for 45 minutes and there three customers ahead of us. Some dim witted supervisor just kept saying "we are doing our best" at least 25 times. He accused me of shouting I said I was angry and not shouting - I showed him what shouting meant and he walked away. It would help if he spoke English properly instead of learning the training school words. It is a disaster. If considering car hire at Dublin airport use one of the bigger companies - not Sixt! PS there is a guy sitting at the duct desk in the terminal who just directs you to the car hire Park - the superviser said somewhat triumphantly "that was his job" Good god - what is going on read more