Horrible excessive holding fees of $5000 euros each rental. Small in terms and conditions. Cheap…read moreprices "exclusive" to use their framing which means they hold $5000 euros for 15 days (making interest off of the customers credit card). Don't make the mistake of booking more than once.

Very negative experience. Would definitely NOT recommend this location…read more First, they tried hard to upsell me into a more expensive vehicle by lying about 'improved gas milage' on the more expensive car. It has the same engine, but a larger fuel tank. Agent claimed I would get better gas mileage. Extremely deceptive and an outright lie. Second, the added insurance charges are outrageous. Doubled the daily rental amount. Finally, and most seriously, they have DOUBLED billed me, actually more than doubled. An extra $3000 dollars was added to my credit card. I did NOT agree to this and it is not on my contract. I have had to contact my credit card company to dispute the charge. Added aggravation and anxiety. Do NOT rent from this Europcar location.

We rented a car for 6 days at Dublin Airport. Prepaid online with full insurance (100 Euro…read moreexcess/deductible). Also purchased Glass/tire coverage for a few euros per day. Last time we rented in Ireland with Hertz got a tin can of a car, never again. Dooley's gave us a nearly new Ford, 4 doors with manual transmission. From noon Monday through 8am Saturday was about $260 (plus petrol, returned with full tank). We could have used credit card coverage for insurance, but the price was reasonable enough. We booked online before our trip. Irish car hire companies have been know for sleazy sales tactics but seems like they have cleaned up their act. I would rent from Dooley's again. I would award a 5th star if they did not charge for spouse as additional driver. That would differentiate them from the other Irish car hire companies, and would be good for business.

Fast check out for our rental and the staff were very nice. Unfortunately the cars with wifi…read morehotspots were all taken (pretty popular) but the gps navi was just fine. We're pretty resourceful so we don't get lost that fast i just have to remember that it's a right hand drive like Japan. Hubby was good with reorienting me LoL. The car was just what i expected...economy, fuel efficient and small....:-) Paul, the shuttle driver was so pleasant! he gave us tips and places to go which we really appreciated especially since he visited California so he knows the difference and gave us tips with driving over here. Great service!

What a scam! They said we needed a letter of insurance coverage or that we would be charged for…read moreinsurance! We have car insurance and it was never stated on the contract that we needed to provide a letter from our credit card. Don't rent from them- employer hinted that he has had many customers surprised/ tricked by them!

Car rental, located just around the corner which is great, I do have my own car but at times have…read morethe need for something a little bigger and this place is so convenient, service is always quick, generally the price is reasonable except the usual busy holiday periods which they like every other business, jump on. Most impressed by their customer service, having dropped car back I got a call 5 mins later saying I had left my sunglasses on the dash. They were nice glasses which could have easily been taken instead, they called me. Top marks guys, reliable and trustworthy service!

We rented a vehicle way ahead of time and got a good deal with it. So we thought! When we arrived…read moreat the Hertz rental in Dublin, Ireland airport, we asked for a hybrid vehicle as the price of fuel is $1.78 a liter. The attendant behind the counter was an older gentleman but he mumbled and with a thick Irish accent he was very hard to understand, especially getting off of a 10 hour flight. He mumbled something and gave us the car as to get us out of there super fast. Now we know why. He gave us a plug in hybrid; which has to be plugged in for it to charge and use otherwise you are just running on fuel. Yes the vehicle trickle charges the batteries but not enough to use the hybrid feature. Our trip was planned to drive all the way around the country. We did and the price of fuel alone was crazy. I called the rental company and told them that someone had taken out the charging cable and that I was not able to charge the vehicle. The so called customer service started arguing with me trying to tell me that the vehicle is a hybrid and that it charges on its own. I am from the crazy state where these cars are made. I know the difference between a full electric, to a hybrid to a plug in hybrid to the gas. She continued to argue the point. So that is their tactic, is to argue with the customer while they are on an expensive vacation, so that they hang up. That is exactly what happen, she was no help on confrontational. She should not be in customer service .....or maybe that is exactly why she is there. During the whole trip I tried to call and get someone who knows anything about cars but NOPE! The customer reps I spoke with were the same as the first one. I'm pretty sure the put them in those positions on purpose. There is no way to get a hold of corporate when you are in another country. I called when we got home and sent email because Hertz will not call you back. Their emails are sent out by the same people they have as customer service reps. ONCE THEY HAVE YOUR MONEY, THERE IS NOTHING YOU CAN DO. BEWARE WHEN RENTING FROM HERTZ. BECAUSE THE FINAL BILL HERTZ THE WALLET! I WON'T EVER RENT FROM hurtz ever again, if you heed my warning just as the many others have written, you will go to another rental company!

Hertz-Dublin's customer service is a problem. I rented a car from here for a weeklong road trip…read morearound the countryside of Ireland. We rented a GPS through Hertz that was broken-- it would randomly shut down at major intersections, rebooting to a screen that said "Hertz: Never Lost." (Haha- see attached pic) After a few times of this happening, we decided to navigate by physical maps and WiFi service (when we had it), figuring it was fun to explore the old fashioned way. When we returned the car, we pointed out the broken GPS and asked for a refund. We were told to email customer service, which we did, along with pictures of the GPS shutting down while driving. A month later, Hertz customer service emailed us back saying that the unit was not actually faulty (?) and we should have told them about it while we were on the road (we were never near a city, so it would not have been possible to switch out the units on our drive anyway). They did not give us a refund, and borderline called me a liar about the whole deal-- which is way more annoying than having to pay for a broken GPS! Go with another car rental at the Dublin airport. Hertz's equipment and their customer service are broken. The guy at the Hertz desk at the airport when we first got our car was super nice though! That's why 2 Stars- 1 extra for him.

I was given a car that had a problem that was discovered two miles from the airport. When I…read morereturned the car I was blamed for the issue, in spite of the fact that a mechanic who responded said t he car was ok. Then I was told I would have to rent a more expensive car- over double the price. There was no one to talk to and absolutely no customer service. I will never rent from them again.

Should have read reviews about tire issues. Had a slow leak and could have survived to end of…read morerental and return the car. Instead I called SIXT and was told to go to a certain tire shop and they would fix it. The tire shop put on a new tire and then proceeded to charge me 160 euros. I was told take receipt back to SIXT and they would reimburse me. I had already lost half a day and was running late so i went along. Upon return I was informed I did not have tire coverage. I had taken out what i was told was FULL coverage at start of rental (no mention of separate tire coverage). It was an almost new tire so there was no real reason to replace. Is there an "arrangement " between SIXT and its tire suppliers to supply new tires to renters?

I don't recall where I had heard about the Tivoli Car Park: it was either in a tour book or on a…read morewebsite. Regardless, it is a unique "hidden gem" that is hiding in plain sight. When we were on holiday in Dublin, we took a walk to take in the sights, but my main objective was to find the car park because it was a different type of attraction. Admittedly, my directions were poor and I became frustrated trying to locate it. Hopefully this listing will be of help to others trying to locate it either for its intended use (parking), or to admire the huge street art murals! (Note: in Dublin 8.) The Tivoli Car Park is unique in that it's a beautiful showcase of street art tucked away from the bustle of the city. I love the juxtaposition of urban street art against the backdrop of the surrounding neighborhood, including old architecture. The art was so unique, colorful, and impressive! We spent a good amount of time admiring and photographing the murals. The weather was beautiful, too, which added to the experience. You wouldn't know it existed unless you happened to look for parking in the area, happened to walk by the car park and noticed a mural peeking out, or you intentionally looked for it. It's something to appreciate, and I recommend people take a look while in the area!

I had never noticed this car park in Ranelagh until this morning. Perhaps it is new. It is very…read moreconveniently located right on the main street in Ranelagh village, smack bang in the middle of the cluster of restaurants and takeaways around Superquin. At just €1 per hour or €5 per day, it beats the extortionate disc parking charges in the area, and is much cheaper than any of the city centre car parks too - it would seem a great idea to me for anyone working on the southside of the city to park here for the day and walk the rest of the way into town.

Extremely poor service. I checked with them over the phone and via email if they would rent to…read moresomeone under 25. After verifying that they would I made a reservation and showed up to pick up my vehicle. They refused to rent to me and tried to charge me a cancelation fee. By far the worst rental company and worst customer experience I have ever had. I will not be renting from them again and instead will seek to rent from there competitors. Poor customer service and poor knowledge of their own services.

Avis car rental at the Dublin airport charged us for an accident after we did not have four days…read moreafter we returned to the USA. Nothing we can do at this point to refute. Scam. Avoid!

I can only describe my car hire experience with Dan Dooley's as ... unique…read more The office on Westland Row is old and dirty and the service is quite terrible. The only reason that we did rent from them is because my friend who came over from the states was the only one with experience driving a manual (significantly cheaper) and as she was only 21 at the time Dan Dooley's was the only company willing to rent to us. While in the office, the less than helpful attendant asked for a card that had at least a €1000 limit for insurance purposes. I happily handed over my card as this is the custom at most hotels and car rental places, they just run a little pre-approval and then give you back your card. It wasn't until we were well on our way to Galway that the trouble began. My mom rang me from the states that my credit card company had been ringing them about possible card fraud, to the tune of €1000 from a Dan Dooley car service. My card was subsequently cancelled and my friends and I spent the rest of the trip discussing what sort of items the very unstylish attendant had bought with my stolen card details. Upon returning the car we were surprised to find the same attendant behind the desk, we'd figured he'd absconded on a holiday somewhere. When I questioned him about the charge, he explained to me that it was standard practicing procedure for Dan Dooley to charge your card with a €1000 before you leave the office and when you return with the car in one piece the money is refunded to your account. I was a little embarrassed that we'd made such a big deal out of something that had apparently been explained to me when they took the car, but I'm still a bit wary of the practice. I wouldn't necessarily recommend Dan Dooley, but if you're young and you are in need of a car they're a lot more lenient than other firms around, just make sure you don't have your mom cancel your credit card on you!

I rented a car from Dan Dooley at Dublin Airport for 5 days and had a great experience. I arrived…read morefrom Scotland and went right to the Dooley Rental desk after retrieving my bags. I was greeted by a lovely gal that had all my papers in order and ready to go. After verification, I was told where the car would be. A Skoda (Czech Republic) car that was recently bought over by Volkswagen. I have never been so impressed with how a car ran (diesel) and the room we had in the car. Never a problem and we put some serious miles on the car taking it from coast to coast and back again. Upon return, car was inspected and checked in and off we went, no problems. I will for sure use Dan Dooley again when traveling around Ireland. It was so easy and no hassles and the cars and service are the best one could ask for.

I had a call this morning to Dublin Airport Hertz on with a french (i think by the accent) girl or…read moresimilar, that did not go well. I was trying to brake down the charges that were being applied to me as the total had over €300 that was not accounted for. I was polite and professional, however this girl got irritated with me, she told me I would have to speak to head office, I asked her for the number and she hung up on me, as the phone was still connected I'm sure I herd her say the word "wanker" to her co worker as she put it down. I called back to understand why this happened but more importantly get the number I needed to follow up on my question. A male person picked up and was immediately hostile to me, i asked why I was called a wanker and he continued to shout at me down the phone, I actually asked him to calm down. I would implore someone to please listen to the recordings of these calls and help me understand why I received this type of customer service from Hertz! I am also a President Circle member, reward loyalty clearly doesn't mean a thing here. Never again.

I have rented from Hertz all over the world and this Hertz location was among the best ever…read more Friendly staff; car put out front ready to roll at appointed time; model (Audi A4) as specified. smooth return a week later at the airport. I don't believe most of the one-star negative reviews here. I believe most of all of them may be fake--gunned up by a competitor wanting to damage this Hertz franchise. Yelp ought to look into some AI screens that could detect the telltale markers of fake reviews. Ivan spot several just from a casual reading. Pay no attention to these.