Hannah was the sales person that helped us get new windows from Sivan. She was extremely patient explaining to us the pros and cons of each window type and going with an option that fit our budget. We must have had at least 5 back and forth phone calls and I appreciate all the advice she gave us. Scheduling delivery was also relatively seamless. Customer service after the sale could have been better, though, as we had some issues that needed their assistance and they were difficult for me to get a hold of to resolve the issues. In the end, they were eventually able to help me but it required me to manage the process closely. read more

Responsive. Detail oriented. Reasonably priced. I've used them twice and would recommend them. read more

To begin, when I requested to replace the patio door, immediately after, Sawsan Rafeh contacted me to find out exactly what I needed and soon after she sent a crew to take measurements and two weeks after the door was ready. Ramiro and José came with the patio door retrofit. Ramiro went beyond the "call of duty" to make sure that the retrofit was installed correctly and want to thank him for the extra time that he took to make sure I was happy with the installation. Sawsan was very polite and helpful throughout the whole process! Thank you. Sincerely, Arturo Ceron read more

Sivan Windows & Doors - San Jose - Windows Installation Near Me - San Jose, California

Can't rave highly enough about the customer service at Sivan Windows & Doors. I replaced all the windows in my home with the help of Sapir, who was super knowledgeable, extremely patient and attuned to all my concerns and questions. Then, several months after installation, I ran into a problem with my new bi-fold doors that stopped working. Kerry, the Cust Svc mgr had their own technician come out right away, and when he couldn't resolve the issue, they called the manufacturer in. The mfg fixed the problem immediately, and my bi-fold doors are working better now than before. It's this kind of outstanding customer service that makes all the difference in the world, and gives me great peace of mind. Between Sapir and Kerry, I know I'm in the best of hands. Thank you both!! read more

I'm not sure why Yelp made my request a screen door. Our glass shower door fell off due to rust, and none of the businesses I contacted provided that service. However Alexia from Sivan was the only response I received from this wrongly categorized project request. Thanks for the recommendation and quick response! read more

excellent experience and communication working with Sivan windows for a retrofit window for our home. Highly recommend them and would use them in the future. Their pricing is very reasonable read more

I was very impressed with their service. I asked for quotes for a few windows I needed to replace, they got right on it with in no time a received a great price and had them measure and ordered them . They kept me informed and did a great job of installing. read more

I really want to leave a better review, but I hope others can learn from my experience. Raymond was incredible. He answered all my questions and helped me come up with some unique solutions. I would love to work with Raymond again. That said, the quality of the work is mixed. I believe Sivan uses sub-contractors to install their windows. (1) They dinged up the inside of our walls and interior trim. Some of this I unfortunately didn't notice until later. The good thing though is that I asked them to be more careful the next day, and I didn't notice any damage then. Raymond also provided a small discount on the price, but not enough to repair the damage. (2) The team uses white caulking to install the windows. Neither the windows I ordered nor the color of my house is white, so I need to hire someone else to come paint around the windows. I wish I had been informed of this in advance as it was an unexpected cost of a couple hundred. (3) This is a minor detail, but when my parents had retrofit windows installed, I noticed that the interior vinyl strips were cut at an angle where they met at the corners (like a nice picture frame). Mine were installed square. I didn't know to ask them to cut it at an angle, but they were nice enough to reinstall several pieces when I pointed out large gaps. Overall, Raymond and customer service is incredible. Quality of the work might depend on your luck. Also pay close attention inside and out when they are finished (not just the window, but also around it). I think they will be willing to redo some work if you spot issues early and while they are still around. If I had been more observant and been more assertive in my asks, this could easily have been a 5-star experience. read more

I reached out about a window replacement for my apartment - Satan was so nice ! She help us and we got the best pricing out of all companies. Their customer service and quality are top notch and we are very happy we choose them ! read more

Raymond was great to work with. Pricing was reasonable and Raymond came to do a walk through after installation. Simonton windows were better than I expected. Happy overall with the process. read more

Sivan Windows & Doors - San Jose - Windows Installation Near Me - San Jose, California

Sawsan was a pleasure to work with and provided me the best price possible on nice patio doors. She is very thorough and asked helpful questions regarding my project to get the best possible result. I highly recommend their service. read more

We just had the doors from Sivan installed that I mentioned on July 3rd. We had a delay due to termite issues we had to resolve with tenting before we could have our door installation continue. They were not rushed as some tasks took longer then they expected and did a great job at repairing the termite damage found under one of the doors and precisely replaced with pressure-treated wood. Gabriel (our main installer) and his helper were very methodical in aligning the doors, making sure things looked right and showed us how to operate everything. Trim looks great as well. They did an amazing job at blending the stucco after doors were in and cleaning everything up. They even cleaned all the glass and door frames before they left. read more

I decided not to hire this business because of their failure to provide me with an estimate for windows in a timely manner. Taking all week to contact me, when other businesses were able to provide me with estimates the same day or next day, made my decision very easy. read more

Sawsan Rafeh was super helpful with getting my windows replaced. She made the whole process really easy and were always quick to answer my questions. Great communication and just pleasant overall. I truly appreciated her professionalism. Highly recommend! read more

Gabriel, the installer, just left my house after doing a terrific job installing my kitchen window. His twenty years experience installing windows really showed. He performed the installation quickly and efficiently. He paid attention to all the details like calking and framing the window. On several occasions he sought my approval before performing a task, and he always asked for my acceptance of his work before going on to the next phase of the job. When he left, the window was spotless and the worksite totally clean. I couldn't be happier with my entire experience at Sivan. read more

Sivan was very responsive, gave a great quote which was lower than other quotes, did the install with expert attention to detail on four upstairs doublepane Milgard windows and also did the surround stucco repair after installing the windows. Very professional, worked with my HOA constraints, and a group of really nice guys as well. read more

We order all our windows and sliding doors from Sivan for our home construction. The prices were reasonable, delivery smooth and customer service from Hannah's team was exceptional. All our inquires were answered within a reasonable time and thorough. Thank you, Hannah and team. read more

Replaced all my windows and couldn't be happier! Keeps the house cool on hot days and customer service was outstanding. Would definitely recommend to anyone read more

Sivan Windows & Doors - San Jose - Windows Installation Near Me - San Jose, California

I was very impressed with Sawsan's professionalism at Sivan Windows. She was extremely knowledgeable, friendly, and helpful throughout the entire process. Her understanding of the company's assembly line and installation procedures was outstanding. Sawsan provided great recommendations on windows and doors, responded immediately to my questions, and offered me a very competitive price. The overall experience was smooth and efficient -- highly recommend! read more

Finally getting to use the windows - 2 yrs after installation. Hannah had helped us back in 2022 for new and retrofit windows. She was very knowledgeable with all the products they had to offer. Pricing was reasonable. Measurement and installation process was very thorough. We did have a small mis-understanding with the patio door, which we couldn't resolve - not big deal. Thank you Sivan. read more

Doing a complete house renovation in SFO area is a huge project. But the one thing that was most challenging is the city's requirement of having specific guidelines on which kind of material to install on the window that's facing the street. Given the limited variety of choices, Hannah from Sivan Windows in San Jose broke it down and made it so much easier for me to understand. She took all the time to answer my questions and provided me with all the other options. As a woman, it was initially very hard to grasp the different window types but with her knowledge and expertise she was able to present and deliver exactly what I had in mind. I recommend them to anyone who is looking for residential window replacements. They are reliable and honest. read more

Great service and knowledgable team all around, thank you Sivan San Jose and specially Sawsan Rafah! I normally don't write reviews but in this case I thought I must. I had to 3 windows to replace so I contacted Milgard company directly but they said I need to go to one of their approved dealers since they don't sell directly to customers. I asked for a dealer recommendation in my area and they gave me contact Info for Sivan San Jose. I figured Sivan must be one of Milgard's preferred dealers if despite several other dealers in the area they told me to contact Sivan San Jose and so I took the chance and called them. I am glad I took Milgard's recommendation, great experience from start to finish. After contacting Sivan San Jose and explaining what I needed, they told me they will get back to me to get more detail and start the process. I got a call the same day from Sawsan Rafah who was very knowledgeable and patience in listening and answering all my questions. Sawsan sent me a reasonable quote soon after and the process started (measurement, ordering, delivery and installation). During the process I got regular status update and every time I called or sent an email, I got a response immediately or within few short hours. Once windows arrived the installation went very smooth and quick and with lifetime owner's warranty for any issues to put my mind at ease. Thanks Sivan San Jose and thanks Sawsan Rafah! I am very pleased with the whole experience and will contact them again if new projects come up in the future. I would recommend Sivan San Jose for windows and doors projects. read more

Raymond and his team did an amazing job installing our therma tru 5 lite front door. The service was great all the way from the initial consultation to the installation day. The crew worked fast and was done in a few hours. The installation was perfect and the door operates smoothly. On top of that, Raymond did his best to get me a competitive price that was inline with the other quotes I received. I recommend this company if you're looking to get your door replaced. read more

Sivan Windows & Doors - San Jose - Therma true 5 lite door install - Windows Installation Near Me - San Jose, California

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WOWW what an amazing company , Roi was extremely easy to work with and very professional, the craftsmanship is second to none . They installed all of our windows and doors, those Fleetwood items are really detailed and requires attention to detail. The installation team was professional and time efficient. I would highly recommend this company ! read more

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I would like to Sivan Windows and Doors for the excellent service they provided me with the purchase of my windows and sliding doors. Hannah was the best, she helped me throughout the whole process of ordering, delivering and making sure that everything was OK. Hannah sent me another door lock after seeing that one was missing. Thank you Hannah for your great customer service. I will be using Sivan Windows again in the future and I recommend them to all my friends and family. read more

So happy to have worked with Raymond and Sivan windows. Pricing was high at first but Raymond helped get me better pricing. Very competitive but reasonable. Stopped by multiple times during installation to make sure I was happy with the team. I'm also glad I went with Simonton windows on Raymond's recommendation. Highly recommend read more

Sivan Windows & Doors - San Jose - Windows Installation Near Me - San Jose, California

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I was impressed with Sivan Windows and Doors, from Sales to Installation. Hannah led me through the selection process and was very helpful in explaining each of the considerations when selecting my windows and doors. It can get complicated, and she did the research and verification with the vendors which I appreciated. She also sent a technician to measure the replacement window space to ensure I got the correct fit. When the windows and doors arrived, Sivan sent two installers to inspect the products. They were SO thorough in their inspection, and Sivan ended up finding multiple scratches and imperfections that required the vendor to ship new products. Sivan handled every aspect of that process which simplified my life. Sivan also did a terrific job at installing the windows, doors and screen. I would definitely recommend Sivan to others. read more

This review is specifically to applaud the excellent Customer Service I received from Elvis. In one phone call he found an answer to a request that I had been trying to resolve unsuccessfully for days. He was professional, proactive, friendly, informative, and patient. My interaction with him has completely changed my opinion of this business for the better. Congratulations Elvis, you just gained Sivan a customer recommendation to all my neighbors who are also remodeling, well done. read more

Our house still had its original windows from when the house was built in the 80s. With electricity and gas proces increasing every year it was time for an upgrade. Raymond was very helpful in explaining the different brand types and had very competitive rates compared to others. He was willing to work with my budget and was great at explaining what the brands offer and their warranty policies. I had many bids with other contractors but they only offered one brand that they partner with, so I'm very grateful that Raymond had samples in his car ready to go. Most companies require a minimum window purchase, but Sivan Windows worked with my budget. Initially I only had enough for one or two windows with other companies, but after discussion I was confident with his team to install 5 windows at an excellent price. I've included pictures below but I forgot to take a picture of the old window in the master bedroom. We had old security bars with the master bedroom window, and his team was able to remove it. We didn't need it anymore so it was fine. We had to patch up the cut areas ourselves. Raymond came by a few days after installation to do another run-through to make sure the windows were properly installed and worked. I am very pleased with the professionalism of Raymond and his team. I would trust them again when I have saved up enough for our remaining windows. read more

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We worked with Raymond and his team to change the windows for our home. Their quote was competitive than most of the other window companies we met with. They were thorough, professional in their service. They came in and got actual measurements after we approved their quote online. After a 2-3 week period wait, they came in on the promised date to install the window. The window installation team was prompt and swift in their installation and knowledgeable. Finally Raymond came in to do an inspection onsite to ensure the work was done correctly. 100% recommend them for their service and workmanship. read more

They was a very professional crew, organised and clean. Very happy with the service thanks for Hen and Ron that was awesome. Amazing company! read more

Sivan Windows & Doors - San Jose - New window. - Windows Installation Near Me - San Jose, California

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Hannah and Raymond were great guiding us through the process of installing seven windows. Happy with the end result.

I am very happy with my door replacement. Definitely 5 stars workmanship and customer services. Leslie and Elvis of the customer service department really go out of their way to accommodate my needs. Kudos to the team. Job well done. read more

Hi, I want to give this company 5 stars review. I remodeled my house and ordered all the windows and doors from them. Everything came before expected. Best experience ever I had. Hanna was great and very helpful. She helped me through my project and answered all the questions very patiently. Her customer service was out standing! Highly recommended ! read more

When we decided it was finally time to replace most of the windows in our house, we checked yelp for local businesses that had good ratings. Sivan was the best on the list. I contacted them and they responded right away with a quote for what I needed. After getting several other quotes, theirs was the best pricing. We worked with Raymond to customize exactly what we wanted the windows to look like, and he was very helpful. He took care of everything for us, even working hard to get a manufacturer discount. They measured everything upfront for free, and when the windows arrived, we were able to schedule the installation within a few days. The installation itself took a day and a half, because we have a lot of windows. The craftsmanship and finishing work is excellent, they are very skilled. They even made some custom trim for us. And the windows look like they always belonged there. During the installation, they were very careful not to make a mess in the house, and left everything immaculate when they were done. It turned out that of our new Windows had a manufacturing defect. Raymond took care of that for us as well, and sent the installers out within a few days with new glass at no cost to us. Raymond also came out to make sure the finished installation was flawless, and showed us some of the features of the new windows. Overall, one of the best home improvement experiences we've ever had. read more

Review is for the quote and consultation only. Raymond was quick to respond and provide me a quote. He took his time explaining different configurations on setting the front door which had helped as a customer who is new to these. read more

Entry door was purchased from Sivan Windows way back then in February 2023. The contractor installed the door but the bottom ends leave a quarter gap on the bottom when the said door was shut and viewed from the inside. Sivan windows sent their crew and checked what the problem was. Week later, their repair guy came back with the parts and made appropriate adjustment to the hinges to correct the issue free of charge. Foremost, I want to thank Raymond Alvarez for his help to get everything taken care of course, to Elvis the scheduler who took the task of sending his best repair guy, Ramiro. Last but not least, my deep gratitude to Hannah the owner and operator of Sivan Windows who quietly worked behind the scene to acknowledge their customers like me. read more

Friendly and patient customer service. The product (patio door in my case) is high quality, and the installation has a good workmanship.

My mom's house had 1 window that had to be replaced. I called multiple companies and a bunch of them said I had to do at least a 3 window max replacement before they would come out. I'm so glad I found Sivian because they were great. They had great communication and great service. They were able to replace the busted window and everything looks fantastic. They will get all my business from now on. read more

It was a pleasure to work with the team at Sivan to get retrofit replacements for two old windows. I highly recommend them for the good communication, expert setting of expectations, and quality of work. I bought a house recently that was built in the late 90's. It had two windows with warped sashes and broken sash locks that didn't close correctly. The rest of the windows were fine, so I sent out a request to Yelp for window installers. Out of the four that replied, Sivan SJ was one of two installers that were willing to work on a job this small. They also responded the soonest. Casey in sales was great to work with and was very helpful, answering questions about energy efficiency incentives (our windows ended up not being eligible, which is okay), city permits (we didn't need one, and I confirmed with the city), and preparing the info package for HOA approval. We got Milgard Style Line vinyl retrofit windows. It ended up being $2345 for the two windows, which is admittedly a lot per window, but I'm giving some benefit of the doubt for the order being so tiny and I'm told the cost is better for bigger orders. The team, which included Casey, Hannah, and Swati were all a pleasure to work with. I forgot who helped us with the initial in-person measurement and consultation, but this gentleman was patient and direct, didn't push for an upsell, and sold us exactly the level and quantity of product that we said we needed while patiently explaining what our options were. One piece of feedback I'd like to share is about the payment system. After the work was done, I received a text message from a person claiming to be an employee from Sivan asking for a photo of the signed check to pay off our balance. I contacted Hannah, and she confirmed this employee was legit. I was uncomfortable with sending photos of checks worth thousands of dollars by MMS. The second option was Zelle. My bank has a transfer limit for Zelle, so that didn't work. I ended up mailing my check, which seemed to work, but I was told in a phone call that this not usually how they do it. It ended up being fine, but I think it would be better if Sivan SJ could offer some sort of secure payment portal link rather than accepting photos of big checks by mobile. read more

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