Excellent service…read more Good selection Senior discount Nice to have an alternative to corporate hardware

This store is a gem! I wish I lived closer it. The people who work here go out of their way to be…read morehelpful and to find what you need. I walked in knowing what I needed and where to go for it, but I was in the store perhaps 10 seconds when someone actually asked me if I needed help. Try getting that kind of service in Home Depot!

Winter isn't over and after the last storm (snowcrete), I think all of us got PTSD! With another…read morestorm on the way, it's better to be safe than sorry. Luckily, It's not expected to be anything close to that. I called ahead to see if they had ice melt and they did! Woot! Quickly headed over and everyone had the same idea in mind. Got my ice melt and was on my way out. Friendly and helpful employees here! Thank you!

What a let down. Scalper prices on Pokemon. $9.99 for a pack. Don't shop here. Unless you like…read morewasting your money.

3.20.26 My husband…read moreand I stopped in to shop for a new refrigerator, as ours was on the verge of failing. We had previously visited Costco and Lowe's, but after reviewing their in-store selections, we weren't satisfied with the available options. Brian, who works in the appliance department, was very helpful. We initially considered side-by-side models; however, we quickly realized that the size would make it difficult to fit through our doorway. Brian explained that delivery contractors no longer remove refrigerator doors when the unit has an exterior ice and water dispenser due to the internal hose connections. There was one side-by-side model available in stock, but it was far too small for our needs. Brian then suggested a counter-depth option. While this wasn't my first choice--since I do prefer having an exterior ice and water dispenser--we ultimately decided it was the best fit given the limitations. The delivery contractors arrived within the scheduled time window and were both friendly and efficient. So far, we are very pleased with our new refrigerator and truly appreciate Brian's guidance throughout the process.

Another Home Depot stop. I end up stopping at one of these more times than I can count now. I'm…read morealways in need of something and somehow end up being here. I knew how to get to this one as I had been to this plaza before. It was easy access and I was able to run inside. As I have said before, use the app to navigate around the store easier. Did so myself, found my items in no time. I opted for self checkout, no bag. With items in hand I think this was the quickest stop I had made at one of these.

I did a quick visit to Ace Hardware for packing tape. I am moving soon and had just run out of…read morepacking tape, which you cannot assemble boxes without. As soon as I walked in the door, an Ace associate approached me and asked if I needed help. So I told her I needed packing tape, lots of it. She led me to the tape and pointed out a 2-pack situation that was pretty cost effective. I went with her suggestion. She then checked me out and wished me a good day. She was one of the most pleasant salespeople I've ever encountered. Good visit.

Downsides: it's a smaller store so limited selection, with some items being a lot more expensive…read more But, that's the trade off when you don't have to walk into a cavernous warehouse. Most of what you need for simple repairs around the house are here. There are staff members you can actually find the help you. And, honestly, a lot of the prices aren't that different. Plus your shopping local.

The employees are very knowledgeable , helpful and welcoming…read more The tool prices, compared to their quality are very affordable and of exceptional valeu.

I returned an angle grinder I purchased yesterday. I explained to the cashier that after pulling…read morethe grinder out of the box we discovered that the grinder guard is too narrow to accept a sawtooth disc. I explained that I bought another brand last night and completed my job this morning. The cashier asked for the receipt and while I was pulling out my wallet, the cashier asked for my receipt again so the cashier started out with an attitude, which got worse. Instead of proceeding with return The cashier decides to educate me how to make the sawtooth disc fit. I knew the guard could be not expanded because the inner and outer guards are spot welded together. I let him go on for about 30 seconds and said, "Sir, thank you but I want to return this item." He placed it on the counter and ponders for a moment and says I cannot accept this return because it does not meet all three criteria. He then pushed the box and grinder with receipt towards me and says these are yours and we are not accepting your request for return. I asked for the manager. Just as I start talking to the manager, the cashier interupts me and starts telling his side of the story. I tell the cashier I can speak for myself here. The manager then turns to me and barks "Sir" loudly. Both men were rude, abrasive, and ignorant about how to treat people. I go to HF for items I can't find elsewhere (i.e.-sawtooth disc). This store gets a zero score. Buy from stores that treat their customers respectfully and stand behind their products. This store does neither. Below should be the motto for HF Laurel Store!

I had a great and easy experience coming today. I didn't plan to come but stopped by since it was…read moreon my way to another nursery, and I'm glad I stopped here instead. I purchased a grape vine and it was rooting in the ground so they sent someone to help me pull it out. The cashier was really knowledgeable and they seem to have a large selection of fruiting trees

Clemente went above and beyond to help me. Even though he was on his lunch break, he immediately…read morestopped to assist when I asked for help. I explained that my friend had just moved into a new place and had no gardening experience, and I wanted to get them a plant. Clemente not only recommended several great options, but also took the time to explain how to care for each one. I ended up choosing hydrangeas, and I left feeling confident in how to take care of them. His patience, knowledge, and genuine willingness to help made my experience here excellent. I'm so glad I stopped by!

I see why this location has an average of three stars…read more The only reason I stopped here is because it was on the way and made sense logistically. I already knew what I needed and that it was sold for a good price because I researched it online ahead of the visit. This was intended to be a quick locate and purchase visit. As I walked in, I saw a staff member standing at the entrance. I asked her where I could find the item. She appeared cordial enough, as she verbally directed me to the correct aisle. I walked to the aisle eventually locating the item. Thereafter, I immediately walked to the self-checkout lane. The self-checkout attendant asked if she could help me. I showed her the item. She took it from my hand, scanned it with the handheld scanning device and handed it back to me, so I could complete the transaction. I asked about their return policy just in case this universal product does not fit my device. She said hold on to your receipt and take it to customer service and they will let you know if you can return it and walked away. I paid and obtained my receipt, but I did not see an option to purchase a bag, so that part was unclear. After I paid, I showed her the receipt and stated that I did not see any bags. She curtly said, "Did you pay for a bag?" To which I responded, "Was I given the option for one?" I sensed that this interaction was going in the wrong direction. I mentioned the bag because though I had my receipt, I did not want to walk out with the item in hand. The store seems to be heavily patroled, so I did not want any problems. Unbelievably, they have an option for an electronic receipt; there is no way that I would walk out of there without a paper receipt. I have been to many Home Depot stores over the years, but this had to be the worst. Customer service apparently is not a top priority. Based on this visit, this location is not one that I would patronize moving forward.

Before going out of town I needed to grab a few things for home. After being just about everywhere…read moreI decided that I would make this a stop on my way home. Dependent on the way you approach this location will make entering easy. But do prepare yourself with the amount of traffic at this intersection. With the nearby business it's like everyone is rushing to get in, but there is no organization to the line. Once you make it through the line of cars you have to figure out which way to go in the parking lot. There is just no way to give you any guidance here. May the odds be in your favor. Inside, use the app to find what you need. You'll be happier if you do this. It'll save you time from having to find an associate to help you and honestly, it's all there, right down to the bay in the aisle where you will find it. Self checkout all the way. Honestly, if you can make it through the traffic/parking lot and use the app inside, this can be an easy run to make.

Went to filll up my propane tank $20 refill and they were…read morevery organized. Paid, dropped off the tank my a fence and a nice man filled it up shortly after.

So it's my first time here wanting to fill a brand new 30 pound propane tank. Jose carried it in,…read more filled it up, and re-delivered it back to my car over 50 pounds. Also thank you for being $10 cheaper than rentals unlimited (they wanted 42$) $32 at N&S to fill a brand new 30lbs. Thank you Jose! You guys got a great employee there. Very friendly. Definitely a returning customer. JohnG

Great service here over the years with helpful employees. I like this location and never had any…read moreissues. I was here several days before the big snow event last month (snowcrete) to grab some ice melt. It was a Tuesday and there was plenty in stock. Several days later, by the time everyone realized we were really getting a storm, I was hearing that they sold out pretty quickly.

Lowe's Home Improvement is always a fun visit. Bathrooms are clean, staff is friendly, and there is…read moreample parking. Come to this location for all your home needs, such as appliances and more. I was very impressed. I would recommend this place to anyone.

This is the best plant place I've found since a well known nursery in College Park closed a few…read moreyears ago. The selection is not as great, and the prices are a bit higher, but staff are friendly and helpful. The drive is also somewhat longer for me. Recently I noticed quite by accident that they have been adding a 50 cent "fuel and freight adjustment" to every purchase, no matter how small. I could understand if it were a percent of the purchase, and if they were up front about it. However adding a 50 cent surcharge to a $7 purchase is a bit much. I would have sent this comment to them directly if I could have found a way to do so on their website.

The big tree we bought in this store DIED JUST WITHIN 3 WEEKS AFTER THE STORE STAFF PLANTED IT…read more We returned to the store and brought pictures of the dead tree. The manager Mr. Carlos didn't care to look at the pictures. He refused to replace the tree or refund the money despite the 1 year warranty the sales people said we had when they were buying the tree. He just said he couldn't do that as the store doesn't provide compensation for lost trees. I wouldn't recommend buying bigger trees in that nursery. The store doesn't honour warranty.