So we've been contemplating upgrading our bed for some time now, and finally decided to go for it. Thank you Wayne for an amazing experience, you were very professional as well as being super informational. We appreciate the fact that you took your time and not once did we feel rushed or pressured into making this purchase. Job well done Wayne...you're the best!!! read more

The delivery was professional and fast. Javier and Ricardo did a fantastic job. They wore the appropriate PPE and were very courteous. Highly recommended. read more

Great selection. Nice sales staff. Not too pushy. Explained differences in bed types and let us decide without hovering.

Our "sleep expert" Robert Flores was super helpful and allowed us to take our time in choosing a mattress/box spring set. This is a huge investment and we really felt no pressure as we tested numerous choices. Once we made the choice of the Aireloom Dana Point mattress, we found out we could get it delivered next day. That was yesterday and we've already received our brand new glorious mattress. The mattress set was in excellent condition and I can't wait to sleep on it tonight!!! read more

Got my mattress here on Black Friday! Marty helped me with everything! Great customer service and LOVE my bed!!!

David Stengel was extremely helpful, patient and very funny! We were able to get a mattress quickly after he helped narrow our choices down and he gave us a lot of good deals with multiple add-ons. He made our experience memorable and easy! read more

We had purchased a uniquely well suited "mechanical" bed from this company in 2012. It was an excellent choice and had served us well. The mechanical base unit is still working well after 7 years, but the mattress portion (as was reasonably expected) had started to deteriorate to the point of discomfort. Since the original purchase with both the mattress and the mechanical metal base was (by our standards) extravagantly expensive, we were hoping that we could get by with merely replacing the mattress at this time. So I went to the Sit n' Sleep website to get some preliminary questions answered, hoping we could eliminate the need to check out other bed stores, and if returning to Sit n' Sleep we could make it a "short and sweet" trip, just ordering a replacement for the mattress that has served us well for the past seven years. But the Yelp site emerged from my browser simultaneously as I connected with the store's web page. So naturally, I wanted to compare our on-going experience with that of customers who had posted during the past several years. In reading more reviews than I originally intended, when I finally stopped, three major points stood out (in my faltering short term " AARP qualified memory"), 1) about the usual ratio of customers in the "wonderful" and "horrible" reviews, 2) a significant number of complaints related to allegations of " ... product delivered was very different than product I purchased, and/or disappointed at most parts of follow through by the support/service team from the company, 3) a significant number of customer reviews focused on the positive experience they had with the store's sales personnel, especially one David Stengel. I was kind of intrigued by the manifold customer narratives of the actions, attitude, and authenticity of David Stengel. I wondered if this guy was still even working there, or if some "headhunter" , or HR wizard from some higher end sales arena might have recruited him away. So, on a rainy afternoon last week we exited our rain-soaked car and scurried into the Oxnard Sit 'n Sleep. Ten seconds after entering the "quiet as a mausoleum " showroom, a smiling gentleman with a warm (almost impishly friendly) demeanor extended his hand and a welcome. I must admit I was looking at his name badge and felt instantly delighted to see he was David Stengel. Everything glowingly reported in the Yelp ads I had read about this man was confirmed in the half hour my wife and I spent working with David Stengel. While David's just simply being a positive and delightful human during the selection and purchase of the new mattress certainly added to the ease of this transaction, there were several specific "things" he did that made this shopping trip the best I've ever experienced: 1)hearing that we were repeat customers, he pulled our sales history up in computer, verified all the product information from the original purchase and used it to narrow our potential selections to the most appropriate 3 and explained his rationale, 2) he conducted a quick but thorough demonstration of comparative details of the 3 "target" mattresses as he had us experience laying on the respective choices, 3) he did not try to then-"up sell", or push accessories on us if/when we indicated we were not interested in many of them, 4) he gave us a bottom line financial discount off of the posted price, without the necessity of us haggling or trying to negotiate the price. Tomorrow our new purchase is scheduled to arrive. Hopefully, that will be the culminating detain in a very productive and pleasant second buying experience at the Oxnard Sit 'n Sleep. read more

Overall great experience Alex was very helpful and informative. Easy to shop and compare mattresses. We feel we found the perfect fit for us. read more

Have lived in Ventura over 30 years & would not shop anywhere else for a Mattress, nor would I choose to be serviced by anyone other than David Stengel. There are reasons I keep coming back--David's Customer Service! He is interested in what the Customer wants & asks appropriate questions to find out. He does not try to sell me something I do not really want or need. Any problem I have encountered, David handled & solved it with kindness, dignity & professionalism. His experience is highly valued, but his approach to Sales even more so! read more

Go see Alex at Sit and Sleep if you need a mattress. This process was amazing! So easy! They put you on the new software bed! Holy Moly! I could not speak more highly of Alex, and this process! So easy and productive! read more

Had a great time today at sit and sleep. Needed an adjustable bed frame because my husband's snoring has become a problem. John helped me out and got a great deal for something I think that'll keep my husband and I in bed together from now on. John's the go-to guy! read more

Sit 'n Sleep - Mattresses Near Me - Oxnard, California

Update: so as it turned out the "bonus hardware" was for the headboard. My husband put it on the frame for sit n sleep on 5/6/19. Unfortunately, the headboard I have does not fit the bed. The subject of headboards never came up in the purchase process or any of the follow up calls. Interestingly, Aiden and or Sandra set up an appointment for me at the exact time I told them I would not be available. Luckily, I had shared the story with a friend who happens to manage our community. So when they showed up she informed them that sit n sleep knew I would not be available and sent them anyway. It was perfect. I am so glad I told her about the debacle. Then, I got a call from the delivery department asking me when I was available. I told them 5/9/19 after 2. She said no problem they will be here at that time. Oxnard sit n sleep is out of touch with this customer. read more

No pressure sales David was awesome!!!! Got us sleeping on the right type of mattress with the best pillows. Bought the mattress on Sunday sleeping on them Tuesday night. Yes 2 days from purchase. read more

Who knew that mattress shopping could take ten minuets?! We came in today to look at mattresses and with David's help, we had one picked out to purchase with in ten minuets. He was beyond our expectation. Showed us what we needed for my bad back, kept us in our price rang and was such a pleasure to work with. We Will will defiantly be back when our son needs his first "big kid bed" and we will defiantly send all of our friends and family his way. Thank you David for your help!!! read more

Just left Sit n Sleep after trying a few other stores first and this store had THE best customer service hands down. We didn't have to lay on a bunch of mattresses nor were we shown anything out of our price range. I'm so excited about getting our new mattress and free delivery! Go see John Baltramaitis. He was great! read more

I only went to Sit N Sleep because I had a $200 Groupon and during my first 2 visits I was not impressed at all! The female manager (idk her name) that assisted me was cold and rude, seemed like I was inconveniencing her by being there. After 3 months I returned my mattress because it was making tons of strange crunching noises. Sit N Sleep sent someone to my house to inspect the mattress and mailed me a voucher to go into a store to pick out a new one. When I went in I was lucky enough to be helped by Robert, he was extremely friendly and helpful. The exchange was easy and my new mattress is great. I'd recommend asking for Robert Flores. read more

My wife daughter and I had been looking for a new mattress for two weeks and had visited around 10 different locations. When we walked into sit n sleep it was like walking into a different world. John immediately greeted us and got us on a tech bed that takes info about your body and how you sleep then gives you the best results for your issues. Takes about ten minutes, John was fantastic right after the tech bed info we found our mattress and it really is a life changer from what we had. We bought it right there and had it shipped everything went smooth. I sleep great like a king love it through and through. John is the man read more

I'm so happy I came here! John is awesome, sweet and so helpful! He will definitely take care of you and find you exactly what your looking for! My mattress is amazing and the price was a steal! My tip to you- Go for the floor models! It's worth it :) read more

First time buying a mattress. We came here based on the reviews and their catchy advertisement. You know the one. We were helped by Chris. He was attentive but we definitely had our time to lay on mattresses undisturbed, which is important for buying something you plan to sleep on every night for years. Our experience wIth Chris was A+ but we did have to exchange our mattress. You get one exchange and it includes a restocking fee, hence 4 stars. That's a lot of pressure! But We had a positive experience selecting out another mattress and we are even more hopeful and positive than the first time we selected it. The customer service truly does shine at this location! read more

I bought a bed about a month ago from David Stengel at Sit'n Sleep and it was such a good bed I bought two more for the other rooms. David is an expert on these beds, knowing all the details and patiently answering all the questions. Needing a good bed? Go to Sit'n Sleep and ask for David! Joe read more

My husband and I went to Sit n Sleep after looking at Tempur-Pedic mattresses at Ashley Furniture. Robert Flores, the store manager was the one who assisted us. He was very knowledgeable, helpful, and not sales pushy at all! He greeted us and let us walk around on our own to test things out. I ended up falling asleep on the Tempur-Pedic Lux Breeze mattress for 30 min! Needless to say, when I woke up, I knew that mattress was the one! Robert matched Ashley Furniture's 0% interest for 60 months and saved us money on an adjustable base! He also helped us pick out a great mattress for my son. Delivery was quick (2 days)! I'm actually writing this review on my new comfy mattress! I will do business there again and recommend Robert Flores to everyone! read more

David Stengel helped me and my boyfriend find our mattress. We ended up getting a really good deal on a great mattress. He considered our price range, our comfort levels and narrowed it down to just a few mattresses. Made the process a lot easier (I know nothing about mattresses). We are so happy with our purchase. Delivery was fast and easy. Thanks Sit 'n Sleep, we are so happy with our purchase! read more

I purchased a bed last month with the help of Robert Flores. While we were there he was very informative and patient with our questions. We made a selection and he walked us through the whole process of getting the bed financed with them. We left that night very pleased! Then, everything since then has been an awful experience. When the bed was delivered, it didn't have the mattress pad that Robert insisted he get to maintain our warranty. And the only reason it even came up is because I had to stop the delivery driver on his way out and ask about it. THEN, like an afterthought he mentioned that they were on back order and had no other info for us. When I called the store to inquire the manager was very aware of what I was talking about and said the pads had been back-orded for quite a while now. I couldn't believe Robert pushed this on us and then didn't even bother to mention we wouldn't be receiving it for several weeks after the bed. It came a little over two weeks after the bed came. THEN, here I am, over a month out and I still haven't seen anything from GE Money who is the financing they used. I called AGAIN today to inquire why Robert had assured us we would be receiving our card within a few days of delivery and our first statement a couple of weeks after that. They basically had zero answers for me and the one number they gave me to call had me on hold for 20 minutes and I never got a hold of a GE money agent. I am feeling very duped right now... Sit and Sleep made a sale and then tossed us out the door. While our bed is great (although its only been 6 weeks) the service from this company and the store in Oxnard in particular has been horrible after point of sale. I will NEVER use this company again read more

My husband and I purchased our mattress from David Stengel at the Oxnard store about 2 months ago. He was VERY helpful and not pushy at all. He is very knowledgeable about each and every mattress and helped us find the right one! When we are in the market again we will definitely go to him. Thank you! read more

This place is a nightmare. Aggressive commission salespeople feeding like sharks in bloody waters. My salesman was so rude and pushy that it was almost comical. I will never set foot in this place again. read more

After reading other Yelp reviews, we went to see David Stengel at Sit 'N Sleep in Oxnard for our new mattress set Labor Day weekend. He was indeed very nice, knowledgeable and very helpful without being pushy. We were there for quite awhile checking out several different sets after we narrowed them down with David's help. He helped to educate us on what to look for. We finally picked one, got a great deal and it was a nice, quick check out. The delivery guys were supposed to call us an hour out so we could "wrangle" our cats. They didn't, but we handled it and the guys were quick, efficient and very respectful & careful of our things. Our new mattress set is beautiful, comfy & GREEN! Only 1 night of sleep on it so far, but seems great! Good experience! read more

Just purchased a king size mattress set this past weekend. Robert Flores assisted us. He was great!! Professional and knowledgeable. He gave us time and space to make our decision. Good selection of mattresses with great prices. Used our $200 Groupon with no problems. Would definitely recommend Sit 'n Sleep. read more

Awful !! I Do not trust the way they run business. They Do Not honor warranty! Be Very Careful ! If something you buy under warranty goes out of business they no longer honor your warranty! read more

We had an excellent experience. The first mattress we choose was way too firm. I wrote a letter to corporate and the charge for return was waived. It took us 2 months to finally choose the exact right mattress for us. Marty Meredith, the store manager, was so helpful. He gave us a great deal and we are so grateful to get an excellent night's sleep again. PS We did do the diagnostic bed surface but it didn't work for us. I didn't find the prices out of line for the quality of the mattress. You can go to Costco for a better deal, but you can't try out the mattress and the return policy is not what we received. A good mattress is worth every penny, a good night's sleep can make a huge difference in your life. read more

No starts for this one. Salesman was a young kid who needs to take a customer service class because his delivery was degrading and insulting. Experience was less than satifying.This place could not match bed and specs that I found online, so there commercial is a bunch of BS! Walked out with nothing, no wonder there wasnt anyone in that store! read more

This is for David. Not only did he sell my friend the best adjustable bed frame for a steal but he gave me great life advice. Not only does he know the sit and sleep guy he has a cool dog named Sasha. Take care David hope you see this! read more

My husband and I purchased our mattress from David Stengel at the Oxnard store awhile back and we were so impressed with his knowledge, professionalism and "way with people" that we have sent friends and relatives to him since then. My daughter and her husband just bought their mattress and bed frame through Mr. Stengel and they were equally impressed and will also refer their friends to him. He has a great sense of humor which seems to make people feel very comfortable with him from the time you enter the store, plus he definitely knows his products! We are glad we shopped locally and at this store. read more

From the minute we met Robert Flores in the Oxnard Sit n Sleep, we were treated with a true comfortable buying experience. Robert was extremely pleasant and not pushy but confident that he would be able to match us to the perfect bed, which he did. Even though we had a slight problem with the mattress we chose, Robert went above and beyond, working with customer service for us, to make the adjustment we needed. We can't say enough about Robert; he was friendly, helpful, and super nice, a real blessing to work with. We would HIGHLY recommend Robert Flores and Sit N Sleep for your new bed!! We have had many customer service problems, over the years but this experience has renewed our faith that some companies do still stand behind what they sell. read more

We had a great experience at Sit & Sleep but we didn't start there. In our quest for a new mattress we started at a competitor of Sit 'n Sleep in the Oxnard area. When my wife and I walk in we were greeted by a sales person who immediately ask "what was our budget". I guess our budget wasn't good enough for him because he told us the prices were on the end of the mattresses and that was it. Then we went to Sit 'n Sleep and met Robert Flores who was very helpful with our mattress selection. He asked questions to see what we liked and then took us to different mattresses until we found the right one for us and our budget. Within 5 days our mattress was delivered by prompt efficient delivery people and we love it. I would highly recommend Sit 'n Sleep and Robert at the Oxnard store. read more

Bought a mattress 5 yrs ago for my daughter. Robert was rude and seemed bothered to help!!! It had a 10 yr warranty and started to sag in the center by 3rd year. I called them last month, they came out, took pictures, measured and said it was "normal" wear and would NOT honor the warranty!! This place sucks and so does Robert!!! read more

My wife and I woke up today feeling stiff and sore. We asked each other how we felt and the answer was the same, crummy. We then realized our bed was the problem and we had actually been feeling crummy for a while, realizing it was time to look for a new mattress. We went to Sit 'n Sleep in Oxnard and we were immediately greeted by Alex. Alex was professional, knowledgeable and most importantly, patient. My wife and I must have tried every mattress in the store, many of them multiple times, before we de decided. Alex was great and made our shopping experience a memorable one by not hovering or pressuring us to buy the most expensive mattress. He listened to us and directed us to discover our new and best mattress we've ever owned. Thanks Alex Muro! You're the man! read more

We purchased a Sherwood Cal King mattress two years ago from the Oxnard store. Over this short period of time, we had two "valleys separated by a ridge" develop in the mattress. Neither my wife nor I are large people, so we figured something was wrong with the mattress (which had a 20 year warranty). We contacted the Oxnard store, who directed us to Sit 'n Sleep Customer Service. Customer Service arranged for an independent mattress inspector to come to our home at our convenience to check out the situation. The inspector took some measurements and left us paperwork acknowledging his visit and told us we would be contacted in a few days by Sit 'n Sleep. We received the call two days later and Sit 'n Sleep told us we would be credited the price we paid for the mattress to be used as a credit against a new mattress, all we needed to do was go into any Sit 'n Sleep store and the information would be available to store personnel through Sit 'n Sleep's internal on-line system. Within days we returned to the Oxnard store and were promptly greeted by store Manager Robert Flores. He discussed our options with us (use the credit towards any mattress we wished, and pay for any difference in price), and he consulted with us on various replacement choices. As we have an adjustable bed, and my wife and I actually like different levels of mattress firmness, Robert helped us to decide to make a change to a "split king" mattress so we both would have a mattress that we felt to be most comfortable to us individually. We were in and out of the store in less than 45 minutes, with all the paperwork (which was minimal) and delivery date set up for our convenience. The process could not have been any smoother or pain free from start to finish, and Robert made it easy to complete the transaction. Thanks, Sit 'n Sleep! read more

Worst experience ever. They screwed up delivery twice. Then 2000 dollar mattress wore out in less than a year. Warranty was not honored. I ended up giving mattress away. T NEVER BUY FROM THEM read more

I have shopped at Sit N Sleep for several years and I am very pleased with their products and their service. The manager Robert Flores is very patient and knowledgeable and the customers are never pressured to purchase a mattress. And the free delivery is also very prompt and professional read more

Just received our new mattress set today. Our delivery person, Carlo Fernando was polite and very neat. Mr. Fernando was helpful in making sure we were happy with the setup of new bed. read more