I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

Working with Hojashe Care LLC has given our family immense peace of mind. Finding dependable,…read morecompassionate support for a loved one is never easy, but their team was attentive and professional from day one. The caregivers treat our family member with genuine respect, assisting with daily tasks, meal preparation, and routines while encouraging independence and dignity. Communication has been clear, consistent, and reassuring throughout. We are grateful for their dedication and highly recommend them to anyone seeking trustworthy home care.

We only needed them a couple times during our stay but we will definitely use them for any future…read moretrips to the city. We were traveling to New York on vacation and wanted to know if there was a company that could care for my mother who needs help sometimes getting in and out of the shower. We spoke to the HR department (Julissa) who was very kind and transferred me to the administrator (Lenna) who reassured us that they would be able to do this as long as we set things up before we came so that a caretaker & nurse could meet us there. We requested only female aides as my mother would not be comfortable with a male aide assisting her with the private matter of showering; the women who assisted my mother were very caring and gentle with her. She was very comfortable with them and enjoyed their good humor. I was impressed with the knowledge and understanding of this kind of situation. Thank you! A+

My son had a severe spinal cord injury and was given 24/7 RN care. This company was paid for…read moreRNcare and sent LPNs. The LPNs rarely showed up on time and sometimes didn't show at all. On top of this household items started to go missing. I refused to let them into my home. I have chosen another company and have had no problems I highly recommend not using this company.

Heath Care Connect has been a god send for my family. We work with Ms. O'Doherty who helps us with…read morea relative in an assisted living facility. She has gone above and beyond to help us out and make sure everything is taken care of. If you can't be there for your loved ones, this company is your lifeline to take care of things that you cannot do. I would recommend them for your family's needs when you can't be there. They 've helped us navigate a world that was new and did not know the where's why's and how's. Health Care Connect is your guide.

I've worked with several home-health agencies over the years--during care for my mom, grandmother,…read moreuncle, and even after my own surgery in 2010. Because of those experiences, I've learned the difference between an agency that just shows up and one that truly understands what families need. Agape Health Services is on another level. They care for my mother-in-law, who has dementia, and the compassion, patience, and genuine respect they show her is something I've never seen from any other provider. A lot of companies say they treat you like family... Agape actually does it. Nancy and her team is consistent, communicative, and truly dedicated. They pay attention to the small things, they go out of their way to make her comfortable, and they bring a warmth that can't be taught. It gives us peace of mind knowing she's with people who really care. After dealing with multiple agencies over the years, I can honestly say Agape Health Services is the most caring and authentic home-health agency we've ever worked with.

We've been using Duet for the last few months for my mother and it's been a wonderful experience…read more We started with live-in home health care aides when she needed a lot of assistance, and have moved onto companion care now that she's more independent but still needs help around the house, running errands, etc. I was able to interview the companion candidates (remotely--I'm out of state) to ensure they were a good fit. My mom now has two super friendly and kind young women who trade off supporting her during the week. She is so at ease with them. I was talking to her today and she randomly started singing "You're So Vain" and I could hear her companion singing along with her! Honestly I can't say enough good things about this company. The professionalism and personalized care starts right at the top with Larisa and is embodied by every person in the company I've engaged with. I feel like there's this amazing team in place looking after my mom, which is very reassuring since unfortunately I live on the other side of the country.

Comforcare is the best place super friendly, welcoming and very respectful people, the owner is…read moreAmazing, I don't believe all those bad comments about the company and the Owner . She is the most Respectful and friendly woman I ever know . Can't believe there are bad people in this world who are trying to damage her reputation , PLEASE DON'T BELIEVE THOSE BAD REVIEWS .

I had the good fortune of getting to know Chip, Renewal Care's resident service labradoodle. He is…read morea gentle and empathetic soul, able to quickly bond with a full range of diverse human patients. His gregarious presence and furry touch will calm even the most stressed mind while giving him a good petting will lower blood pressure (I read the blood pressure thing in a CNN article, so it must be true!). He is the perfect assistant for helping his human caregiver colleagues form a stronger connection with their patients. Besides my rave reviews for their therapy dog, I am very impressed with Renewal Care overall. They are the first long-term care services organization in NYC dedicated to the LGBT community. That means they are especially sensitive to employing care partners who embrace each client's diversity. Heck, a good number of the employees are part of the same community, so they definitely can relate! Being somewhat of a Zen practitioner myself, I am also very intrigued by their innovative mindfulness practices approach to working with people with dementia and Alzheimer's. That is definitely not an option my grandparents had from their more traditional elder care service providers. It's never too early nor too late to benefit from being truly present.

Renewal provided care partners for my dad for three years. The care partners took good care of…read morehim, making sure his medical needs and ADL's were addressed. Renewal's administrators were great to work with, too. They really understood our family's needs.

I was very impressed with the Professionalism, the Compassion and concern of Lovely' Healing Home…read morecare Services. That being said, I would highly recommend the above Home Care Services to my friends and families..