I had a stereotype a biopsy. I was very nervous. I can't ask for better staff. It was carried out…read morewithout much pain. They did a lot from my nerves. I walked out fine as I need as it turns out, to have a lumpectomy. iI wouldn't think of going any place else.

As a male patient that really was Naïve to the fact that men could get breast cancer. I had to get…read morea mammogram and ultrasound and they found something they didn't like. Two days later I'm back for a biopsy and all the staff were amazing you are treated like a human not just another patient highly recommended them to everyone. Ps I have never done a review this is how impressive my experience was.

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

Worst agency to work for. Pay is not that great and they're unorganized. Management lacks…read moreorganization. I was left to complete all the office work alone while the manager surfed the web and was busy with his partner. I have a medical conditions, which causes my hands to fo numb and have a tingling sensation. I asked for help on a number of occasions, but did not receive any. Only a daily basis I had to push through the pain so work can get done. It was a very uncomfortable setting to work in, especially with the managers girlfriend constantly being there. I brought these concerns to corporate, which were overlooked. Instead. I was painted as a liar who is angry and distrust

Terrible customer service. Came in and sat at the lobby for over 20 mins and they haven't asked if…read morewe needed help until I said something. Even singed in and no one at all acknowledge me.

Terrible. Please don't use them for your loved ones! Their home aids are unqualified and…read moreunprofessional to say the least! They don't believe the families! They don't care at all!

The office staff is very responsive and the nurse is the epitome of her profession. My present aide…read moreis an angel. She helps me with all my needs and goes beyond her duties by checking up on me during her off hours.