Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.

Wasn't too sure about this at first, but I can personally attest that they provide personal care at…read morea different level, Hannah & Audrick were quick to answer my questions & reassured me that my aunt were in capable hands And showed me that they really care about their patients!10/10 would recommend! Thanks again! Keep up the great work

We are so pleased with the service we received from By Your Side Home Health Services. It is so…read morehard to trust others with your loved ones, but not if you get a HHA from this company. This company exemplifies professionalism and exhibits compassion for their patients and family members. We are so thankful to have received an amazing HHA from this company. Thank you again for the amazing work you do!

I would like to express my gratitude for the exceptional care and support provided by Jonathan…read moreJones, Director of Residential Services at the Center for Hope Hospice. From the beginning, he went above and beyond to ensure my mom's transition into residency was as smooth and stress-free as possible-both personally and financially. He secured her placement as quickly as we needed and made an overwhelming process feel manageable. His compassion and dedication were clear in every interaction and still remain so. What stood out the most was his responsiveness. He returned every phone call promptly, answered questions with patience and clarity, and made sure I felt informed and supported. His professionalism and genuine care made a world of difference for my mom and my family. I highly recommend him and Center For Hope to any family navigating this challenging journey.

My deepest appreciation to the Hope Center. I feel so blessed to have found them. My brother Billy…read morekept saying the world just needs to love one and other. I will be eternally grateful to each and every one of the staff for tending to Billy with kindness, respect and yes, love. An additional thanks to Fran who was so supportive to my family and who said the most beautiful prayer I've ever heard at my brother's bedside. I have never experienced this amount of kindness and understanding anywhere, they make certain that everyone receives the care comfort and love and support to make a difficult time easier. The Hope House is a blessing, of which I will always be thankful for. Lisa

I used homeside to take care of my father and mother when they required hospice service. I had…read morenothing but great service and support from everyone on the team. They took a lot off my shoulders during very trying times. They also provided me with frequent feedback and they were always there to support me with everything necessary to make my parents comfortable in their trying moments. I would definitely recommend them for anyone needing hospice services for their family members.

Fundamental issues with execution of services and lack of communication among all parts of the…read moreorganization. I found it to be a difficult environment to thrive in and it would not be my top recommendation. Lack of training and guidance. Also compensation is on the lower end for the field. Employees are Required to use their personal cell phone for company business with no reimbursement, there's difficulty getting time off both scheduled and non scheduled, if you call in sick - you will be expected to work from home, regardless and time off is seniority based with zero flexibility.Staff as a whole can come across as petty and passive aggressive. People talk about each other mercilessly which was a huge turn off never mind affecting quality of care and the micromanagement of supplies for patients was just heart breaking to watch and caused so many unnecessary issues.

Note: This not a review of the complete Calvary Hospital service portfolio, which also includes a…read moresocial work aspect. Few people give thought to dying and death. Most people probably vaguely plan to pass away peacefully at home, perhaps surrounded by loved ones. But this isn't possible sometimes. For such times, an inpatient hospice facility can handle end-of-life transitions peacefully and respectfully -- for the most part. Calvary Hospital is one of the larger hospice providers in the New York City area. ArchCare operates the 18-room Dawn Greene Hospice under the banner of Calvary Hospital, at the Mary Manning Walsh Home, a nursing home in the Upper East Side. The Hospice is on the 15th Floor. Patients may expect to suffer a few frustrations: - Patient records may not transfer smoothly from previous healthcare providers. - The food is not good. The hot water could be a little hotter. - Patients may be discouraged by staff from using the in-room bathrooms, and asked instead to use underpads or bedside commodes. - Patients may be discouraged by staff from leaving their beds. - Some weekend staff seem less responsive and responsible than most weekday staff. Many of these limitations are understandable. Hospices are designed, staffed, and funded for palliative care; not emergency care, not curative care, not assisted living. That said, staff could be better trained in wound care. The duration of a patient's stay at a hospice may be anyone's guess. The balancing act between the incredible resilience and tragic frailty of the human condition can be unknowable. The one surprise of our experience here was that they asked us to remove our loved one on the same day as death. This hospice, as with most, apparently does not have a morgue, and must comply with health mandates. Do have concrete plans for a funeral home or mortuary as your loved one enters a hospice. Visitor Logistics: - The best way to reach Dawn Greene Hospice is via mass transit, as on-street parking is scarce and nearby parking garages are expensive. However, parking websites / apps may provide coupons for nearby parking garages. - Consider making restaurant reservations or using Yelp's Waitlist feature early if there is a possibility of eating dinner in the area -- the best nearby restaurants do fill up early. - Visitor check-in / check-out is handled by the nursing home. - There is VPN-friendly Wi-Fi. Ask for the password at the front desk. - A patient shower room by Elevator Bank A serves as a makeshift visitor bathroom. (Each patient room has its own bathroom, but with a non-lockable door.) - The Family Lounge is a comfortable room, with a television, circular conference table, individual lounge-style chairs, a loveseat sofa (i.e., seats two), a refrigerator with freezer, a microwave, a K-cup coffee / tea maker, and a cold water and ice dispenser. Weekly meal menus for patients are posted here, as is the meal delivery schedule. - As a reminder, items placed in the refrigerator / freezer must be labeled. - During the Covid-19 quarantine, visitors in the Family Lounge are asked to keep their masks on and stay 6 feet apart. - There are no accommodations for visitors who wish the spend the night with their loved ones, other than the cushioned in-room lounge chair and whatever footrest can be found. This is typical of most inpatient facilities. Overall: Despite some misgivings, Dawn Greene Hospice does a good job overall in providing an important service that meets most patient, family, and visitor needs. We don't live in a perfect world; better treatment would require significantly greater systemic investment, or deeper pockets for private nursing services. I am grateful that this hospice made the last days of our loved one more comfortable than they would have otherwise been.

I received a call 30 minutes before my mother passed away. I'd been given no warning that she was…read moreso close to passing -- in fact, just three days before I was told it could be "weeks" and the day before I was told absolutely nothing different. I did not have enough time to get there and she died with no family or friends to hold her hand. 30 minutes after they called, she was dead. Either they did not check on her or were so unfamiliar with the signs of death that they did not know she was dying until it was too late. I trusted the Dawn Greene hospice. That was a mistake.

Visiting Angels was there when I really needed them. I can't praise my mom's caregiver Nannette…read moreenough. She gave my mom her independence back & treated her with such respect & kindness. It can be difficult convincing someone that they need an aide so I liked to refer to Nannette as her assistant. I can honestly say that she made my mom's life much better.

From the owner: Family owned and operated home care agency offering quality, compassionate home care with…read moreexperienced NJ state certified Home Health Aides. For additional reviews, please be sure to also click the section "Reviews that are not currently recommended" (shaded in light gray color).

Mr Jonathan Jones the facility manager is truly a gentleman, very helpful…read moreIn your time of need, also very knowledgeable; so much willing to assist you! This facility is run like a family business, you always find all the help you need. He is a good man! I feel so much at ease bringing my mom there. Mr Nelson W Hernandez

We've recently been faced with the difficult decision of putting our mom into hospice care. We were…read moreput at ease from the minute we walked in the door. The place itself is so beautiful, clean, and quiet. The director, Jonathan was extremely helpful and professional. He answered all our questions and helped us with paperwork. He was very kind and assured us our mom would have the best care. The nursing staff is top tier, always there and providing much comfort to mom and us. This is a wonderful place and we are grateful for all the care.

This facility is Best in Class. They really care about their residents and staff. How many times…read morecan you witness an Administrator who really knows and cares for his residents! He takes the time to know them by name and spends the time to do so!! That is someone who really cares! He only hires best in class staff. You can rest knowing this facility is caring for your loved one.. PA

my grandma is a resident currently at new vista i had the pleasure of meeting one of the activity…read moreaids, Z he was funny, friendly, and made my grandma feel at home.

Our family just went through the pain of loosing one of our member…read more After three years of fight VNS stepped in and made all necessary arrangement and helped us to care at home in last days It's not journey for a weak... but your loved ones would definitely appreciate to be home at That moment . People complaining about nurses not helping to leave longer - but they are not providing treatment , all they do is helping with comfort in last days of life It was so brave for beautiful young lady with huge eyes to show up in the midnight and walk into the house she knows nothing about ... People should be more appreciative and lower their expectations

I was initially with I circle care and in April switched to vns not by choice.Since I have been…read morewith vns they have denied request and appeals they are the worst company I have ever experienced.do not recommend this company if I could give them 0 stars that's exactly what they deserve my care manager said that I could always change company's like she didn't care about my frustrations well you don't have to tell me twice I'm definitely switching at this point my stress is over with vns.My mom had this company years ago and they weren't any better back then.You would think that they would only get better over the years.